Middle East & Africa EHR 2024
23 February 24
| Everton Santos and Spencer Corbett
Over the last five years, the Middle East and Africa healthcare IT markets have expanded and evolved. The Middle East has seen consistent energy around EHR investment and digital transformation, with 10–15 purchase decisions being made annually. Energy in Africa has fluctuated year over year, impacted by some very large regional purchase decisions. When selecting an EHR vendor partner for the digital journey, organizations almost always consider other clinical, administrative, and financial functionalities in addition to the core EHR capabilities the vendor provides. This report both provides an update on EHR vendor performance and market share and offers KLAS’ first holistic look at EHR vendors’ broader portfolios in the Middle East and Africa, specifically highlighting the adoption and performance of ancillary EHR modules.
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Analyst/Coordinator
Relationship
With Infor, we constantly have to put in tickets, and messages don't...
Analyst/Coordinator
Relationship
Infor keeps firing people, so just when we feel like we have really...
Analyst/Coordinator
Operations
Infor could probably improve the system's ease of use. The vendor's...
Analyst/Coordinator
Relationship
Infor bought out a company called Intelligent InSites, and ever since...
Analyst/Coordinator
Loyalty, Value
The system isn't part of our long-term plans. We have had budget...
Analyst/Coordinator
Product
We do reports and things like that with Infor Location Based...
Director
Relationship, Product
The only thing that I would recommend for Infor would just be more...
Director
Loyalty, Relationship
Our contractor communicates with Infor, and they are very immediate...
Director
Relationship, Product
Sometimes Infor is a little clunky to use, and the tracking doesn't...
Director
Relationship, Product
With Infor, we have the ability to see where things are at if we need...