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2019 Best in KLAS Ambulatory EMR (11-75 Physicians)


2019 Best In KLAS Ambulatory EMR 11-75 Physicians

Segment Winner

 
 
Konfidence
2yr Trend
 
Culture
Loyalty
Operations
Product
Relationship
Value
Epic Logo
Konfidence
2yr Trend
Average Segment Score72.8
50
86.8
EpicCare Ambulatory EMR
 
100
Culture
B
Loyalty
A
Operations
B
Product
B
Relationship
B
Value
B+
 
 

2

athenahealth Logo
Konfidence
2yr Trend
85.9
athenaClinicals
 
Culture
B
Loyalty
A-
Operations
B
Product
B+
Relationship
B-
Value
A-
 
 

3

CompuGroup Medical US Logo
Konfidence
2yr Trend
N/A
79.1
Aprima EHR
 
Culture
B-
Loyalty
B-
Operations
B-
Product
B-
Relationship
B
Value
C
 
 

4

Greenway Health Logo
Konfidence
2yr Trend
78.7
Intergy EHR
 
Culture
C+
Loyalty
B
Operations
B
Product
C+
Relationship
C+
Value
C
 
 

5

NextGen Healthcare Logo
Konfidence
2yr Trend
76.3
NextGen Enterprise EHR
 
Culture
C
Loyalty
C+
Operations
C+
Product
C+
Relationship
B-
Value
C
 
 

6

Oracle Health Logo
Konfidence
2yr Trend
72.6
Cerner PowerChart Ambulatory
 
Culture
D+
Loyalty
C+
Operations
C
Product
C+
Relationship
C+
Value
D
 
 

7

Veradigm Logo
Konfidence
2yr Trend
67.7
Allscripts Professional EHR
 
Culture
D-
Loyalty
C
Operations
C
Product
C
Relationship
D
Value
F
 
 

8

athenahealth Logo
Konfidence
2yr Trend
66.9
Virence Health Centricity Practice Solution EMR (GE Healthcare)
 
Culture
D
Loyalty
C-
Operations
C
Product
C-
Relationship
D+
Value
D-
 
 

9

eClinicalWorks Logo
Konfidence
2yr Trend
60.6
EHR
 
Software 81.2
Culture
F
Loyalty
D
Operations
D
Product
D+
Relationship
F
Value
D-
 
 

Solutions Not Ranked

Limited Data Products

Score

Allscripts TouchWorks EHR*

67.4

Virence Health Centricity EMR (GE Healthcare)*

66.2

Expanse Ambulatory EHR*

74.0

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

Prime Suite (EHR)* [NP]*

70.4

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

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More information about Ambulatory EMR(11-75 Physicians) is available via the following KLAS products:

Circle Check Mark
Specialty Reports
Circle Check Mark
User Commentary

Past Ambulatory EMR Awards

2025
Ambulatory EHR 2025 11-75 Physicians | Independent 11-75 Physicians | Independent
Ambulatory EHR 2025 Health System Owned Health System Owned
Ambulatory EHR 2025 Over 75 Physicians | Independent Over 75 Physicians | Independent
2024
Ambulatory EHR 2024 11-75 Physicians | Independent 11-75 Physicians | Independent
Ambulatory EHR 2024 Health System Owned Health System Owned
Ambulatory EHR 2024 Over 75 Physicians | Independent Over 75 Physicians | Independent
2023
Ambulatory EMR 2023 11-75 Physicians | Independent 11-75 Physicians | Independent
Ambulatory EMR 2023 Health System Owned Health System Owned
Ambulatory EMR 2023 Over 75 Physicians | Independent Over 75 Physicians | Independent
2022
Ambulatory EMR 2022 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2022 Over 75 Physicians Over 75 Physicians
2021
Ambulatory EMR 2021 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2021 Over 75 Physicians Over 75 Physicians
2020
Ambulatory EMR 2020 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2020 Over 75 Physicians Over 75 Physicians
2019
Ambulatory EMR 2019 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2019 Over 75 Physicians Over 75 Physicians
2018
Ambulatory EMR 2018 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2018 Over 75 Physicians Over 75 Physicians
2017
Ambulatory EMR 2017 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2017 Over 75 Physicians Over 75 Physicians
2015/2016
Ambulatory EMR 2016 1-10 Physicians 1-10 Physicians
Ambulatory EMR 2016 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2016 Over 75 Physicians Over 75 Physicians
2014
Ambulatory EMR 2014 1-10 Physicians 1-10 Physicians
Ambulatory EMR 2014 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2014 Over 75 Physicians Over 75 Physicians
2013
Ambulatory EMR 2013 1-10 Physicians 1-10 Physicians
Ambulatory EMR 2013 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2013 Over 75 Physicians Over 75 Physicians
2012
Ambulatory EMR 2012 1-10 Physicians 1-10 Physicians
Ambulatory EMR 2012 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2012 Over 75 Physicians Over 75 Physicians
2011
Ambulatory EMR 2011 1-10 Physicians 1-10 Physicians
Ambulatory EMR 2011 11-75 Physicians 11-75 Physicians
Ambulatory EMR 2011 Over 75 Physicians Over 75 Physicians
2010
Ambulatory EMR 1 Physician 1 Physician
Ambulatory EMR 2-5 Physicians 2-5 Physicians
Ambulatory EMR 26-100 Physicians 26-100 Physicians
Ambulatory EMR 6-25 Physicians 6-25 Physicians
Ambulatory EMR Over 100 Physicians Over 100 Physicians
2009
Ambulatory EMR 1 Physician 1 Physician
Ambulatory EMR 2-5 Physicians 2-5 Physicians
Ambulatory EMR 26-100 Physicians 26-100 Physicians
Ambulatory EMR 6-25 Physicians 6-25 Physicians
Ambulatory EMR Over 100 Physicians Over 100 Physicians
2008
Ambulatory EMR 1 Physician 1 Physician
Ambulatory EMR 2-5 Physicians 2-5 Physicians
Ambulatory EMR 26-100 Physicians 26-100 Physicians
Ambulatory EMR 6-25 Physicians 6-25 Physicians
Ambulatory EMR Over 100 Physicians Over 100 Physicians
2007
Ambulatory EMR (1-5 Physicians) 2007 Ambulatory EMR (1-5 Physicians)
Ambulatory EMR 2007 26-100 Physicians 26-100 Physicians
Ambulatory EMR 2007 6-25 Physicians 6-25 Physicians
2006
Ambulatory EMR 2006 1-5 Physicians 1-5 Physicians
Ambulatory EMR 2006 6-25 Physicians 6-25 Physicians
Ambulatory EMR 2006 Over 25 Physicians Over 25 Physicians
2005
Ambulatory EMR 2005 1-5 Physicians 1-5 Physicians
Ambulatory EMR 2005 6-25 Physicians 6-25 Physicians
Ambulatory EMR 2005 Over 25 Physicians Over 25 Physicians
Related ReportsView All Reports
Performance
KLAS article icon
Ambulatory Ecosystem Epic Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This Epic “complete look” provides a high-level analysis of the key IT components that make up Epic’s comprehensive suite. (Other reports in the series do the same for athenahealth , eClinicalWorks , Greenway Health , NextGen Healthcare , and Veradigm .)
Performance
KLAS article icon
Ambulatory Ecosystem athenahealth Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks , Epic , Greenway Health NextGen Healthcare , and Veradigm .)
Performance
KLAS article icon
Ambulatory Ecosystem eClinicalWorks Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This eClinicalWorks “complete look” provides a high-level analysis of the key IT components that make up eClinicalWorks’ comprehensive suite. (Other reports in the series do the same for athenahealth , Epic , Greenway Health , NextGen Healthcare , and Veradigm .)
Performance
KLAS article icon
Ambulatory Ecosystem Greenway Health Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This Greenway Health “complete look” provides a high-level analysis of the key IT components that make up Greenway Health’s comprehensive suite. (Other reports in the series do the same for athenahealth , eClinicalWorks , Epic , NextGen Healthcare , and Veradigm .)
Performance
KLAS article icon
Ambulatory Ecosystem NextGen Healthcare Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This NextGen Healthcare “complete look” provides a high-level analysis of the key IT components that make up NextGen Healthcare’s comprehensive suite. (Other reports in the series do the same for athenahealth , eClinicalWorks , Epic , Greenway Health , and Veradigm .)
Performance
KLAS article icon
Ambulatory Core Solutions Mindshare 2025
22 April 25    |   Alex McIntosh and Chris Clune
Ambulatory care organizations balance many consideration factors (e.g., functionality, usability, and comprehensiveness) when determining the best core IT solutions for their operational and clinical needs. Based on responses from over 1,200 respondents from 689 organizations, this report—an update to KLAS’ 2024 ambulatory mindshare study —reveals which core solutions vendors are top of mind for ambulatory care organizations as well as what factors they prioritize in decisions. Notably, the number of vendors being considered has expanded significantly since the 2024 report, with more respondents looking to specialty-focused solutions.
Performance
KLAS article icon
Ambulatory Pediatric Solutions 2024
11 March 24    |   Andy Paulsen and Chris Clune
Amid changing regulations from entities like the American Academy of Pediatrics and HIPAA, pediatric clinics’ functionality needs are increasing and becoming more specific. Most ambulatory pediatric practices are small organizations with limited budgets, and they have to prioritize functionalities that are most important and forgo others to stay within budget. In addition to established pediatric-specific vendors, broad-specialty vendors are addressing this challenge by developing pediatric-specific EHRs or adapting existing platforms to cater to customer needs. Following KLAS’ 2023 report on the pediatrics market , this report examines how well pediatric-specific and broad-specialty vendors meet the unique customer needs of this niche market.
Performance
KLAS article icon
Oracle Health (Cerner) Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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