A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Market average: 75.2
Software average: 82.4
Overall performance score (100-point scale) |
Trend (2020-2021) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
NextGen Healthcare
NextGen Enterprise EHR |
82.4 |
0%
|
n=62
|
B
|
B+
|
B-
|
B
|
B
|
C
|
|
|
|
|
|
|
||||||
athenahealth
athenaClinicals |
81.9 |
0%
|
n=37
|
C
|
B+
|
B
|
B
|
C
|
B
|
|
|
|
|
|
|
||||||
athenahealth
athenaPractice EMR |
70.8 |
0%
|
n=15
|
D+
|
C
|
C
|
C-
|
B-
|
D
|
|
|
|
|
|
|
||||||
eClinicalWorks
EHR |
66.9 |
0%
|
n=22
|
D-
|
D+
|
C
|
C-
|
D
|
D+
|
|
|
|
|
|
|
||||||
Veradigm
Allscripts Professional EHR |
66.7 |
0%
|
n=20
|
D-
|
C-
|
C+
|
C
|
D
|
F
|
|
|
|
|
|
|
||||||
Greenway Health
Intergy EHR |
62.0 |
0%
|
n=29
|
D-
|
D-
|
D+
|
D+
|
C-
|
F
|
|
50.0 |
100.0 |
athenaPractice EMR
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
AdvancedMD
EHR L |
65 |
n=6
|
C
|
D
|
F
|
D+
|
D-
|
C+
|
|
|
|
|
|
||||
Altera Digital Health
Allscripts TouchWorks EHR L |
71 |
n=12
|
C-
|
C+
|
C+
|
C
|
C-
|
F
|
|
|
|
|
|
||||
CompuGroup Medical US
eMDs Aprima EHR L |
60.5 |
n=11
|
D
|
F
|
C-
|
D+
|
F
|
F
|
|
|
|
|
|
||||
Epic
Care Ambulatory EMR L |
86.8 |
n=14
|
A-
|
A-
|
B
|
B+
|
A-
|
B-
|
|
|
|
|
|
||||
Epic
Community Connect Care Ambulatory EMR C |
86 |
n=40
|
B+
|
A
|
B-
|
B+
|
B+
|
B-
|
|
|
|
|
|
||||
Greenway Health
Prime Suite (EHR) L S |
62.5 |
n=10
|
F
|
D
|
D+
|
D
|
D
|
D
|
|
|
|
|
|
||||
MEDITECH
Expanse Ambulatory EHR L |
84.5 |
n=12
|
B
|
A
|
B-
|
B
|
B-
|
B+
|
|
|
|
|
|
||||
Oracle Health
Cerner PowerChart Ambulatory L |
71.1 |
n=15
|
D+
|
C+
|
C-
|
C
|
C+
|
D+
|
EHR L
n=6
Allscripts TouchWorks EHR L
n=12
eMDs Aprima EHR L
n=11
Care Ambulatory EMR L
n=14
Community Connect Care Ambulatory EMR C
n=40
Prime Suite (EHR) L S
n=10
Expanse Ambulatory EHR L
n=12
Cerner PowerChart Ambulatory L
n=15