2021 Best In KLAS Ambulatory EMR 11-75 Physicians

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)

Performance

Altera Digital Health (Allscripts) Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Altera Digital Health (Allscripts) Sunrise “complete look” provides a high-level analysis of the key products that make up Altera Digital Health’s enterprise suite. (Other reports in the series do the same for Epic , Evident , MEDITECH , and Oracle Health [Cerner] .) This report focuses on the core Sunrise suite and its supporting technology; data on Altera Digital Health’s standalone ambulatory platforms (TouchWorks and Professional) is excluded.

When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EMR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks, Greenway Health, NextGen Healthcare, and Veradigm.)

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

NextGen Healthcare NextGen Enterprise EHR	82.4	n=62	0%	B	B+	B-	B	B	C

athenahealth athenaClinicals	81.9	n=37	0%	C	B+	B	B	C	B

athenahealth athenaPractice EMR	70.8	n=15	0%	D+	C	C	C-	B-	D

eClinicalWorks EHR	66.9	n=22	0%	D-	D+	C	C-	D	D+

Veradigm (formerly Allscripts) Allscripts Professional EHR	66.7	n=20	0%	D-	C-	C+	C	D	F

Greenway Health Intergy EHR	62	n=29	0%	D-	D-	D+	D+	C-	F
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

NextGen Healthcare NextGen Enterprise EHR 82.4 n=62 COMMENTS	0%	B	B+	B-	B	B	C
athenahealth athenaClinicals 81.9 n=37 COMMENTS	0%	C	B+	B	B	C	B
athenahealth athenaPractice EMR 70.8 n=15 COMMENTS	0%	D+	C	C	C-	B-	D
eClinicalWorks EHR 66.9 n=22 COMMENTS	0%	D-	D+	C	C-	D	D+
Veradigm (formerly Allscripts) Allscripts Professional EHR 66.7 n=20 COMMENTS	0%	D-	C-	C+	C	D	F
Greenway Health Intergy EHR 62 n=29 COMMENTS	0%	D-	D-	D+	D+	C-	F

Company/solution	Overall performance score	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

AdvancedMD EHR * L	65	n=6	C	D	F	D+	D-	C+

Altera Digital Health Allscripts TouchWorks EHR * L	71	n=12	C-	C+	C+	C	C-	F

CompuGroup Medical US eMDs Aprima EHR * L	60.5	n=11	D	F	C-	D+	F	F

Epic Care Ambulatory EMR * L	86.8	n=14	A-	A-	B	B+	A-	B-

Epic Community Connect Care Ambulatory EMR [C] C	86	n=40	B+	A	B-	B+	B+	B-

Greenway Health Prime Suite (EHR) * [S] L S	62.5	n=10	F	D	D+	D	D	D

MEDITECH Expanse Ambulatory EHR * L	84.5	n=12	B	A	B-	B	B-	B+

Oracle Health (Cerner) Cerner PowerChart Ambulatory * L	71.1	n=15	D+	C+	C-	C	C+	D+

Company/solution	Overall performance score	Total evaluations

AdvancedMD EHR * L culture C loyalty D operations F product D+ relationship D- value C+	65	n=6

Altera Digital Health Allscripts TouchWorks EHR * L culture C- loyalty C+ operations C+ product C relationship C- value F	71	n=12

CompuGroup Medical US eMDs Aprima EHR * L culture D loyalty F operations C- product D+ relationship F value F	60.5	n=11

Epic Care Ambulatory EMR * L culture A- loyalty A- operations B product B+ relationship A- value B-	86.8	n=14

Epic Community Connect Care Ambulatory EMR [C] C culture B+ loyalty A operations B- product B+ relationship B+ value B-	86	n=40

Greenway Health Prime Suite (EHR) * [S] L S culture F loyalty D operations D+ product D relationship D value D	62.5	n=10

MEDITECH Expanse Ambulatory EHR * L culture B loyalty A operations B- product B relationship B- value B+	84.5	n=12

Oracle Health (Cerner) Cerner PowerChart Ambulatory * L culture D+ loyalty C+ operations C- product C relationship C+ value D+	71.1	n=15

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