2024 Best In KLAS Ambulatory EHR 11-75 Physicians

When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks , Greenway Health , NextGen Healthcare , and Veradigm .)

When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This eClinicalWorks “complete look” provides a high-level analysis of the key IT components that make up eClinicalWorks’s comprehensive suite. (Other reports in the series do the same for athenahealth , Greenway Health , NextGen Healthcare , and Veradigm .)

When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This Greenway Health “complete look” provides a high-level analysis of the key IT components that make up Greenway Health’s comprehensive suite. (Other reports in the series do the same for athenahealth , eClinicalWorks , NextGen Healthcare , and Veradigm .)

Performance

Ambulatory Pediatric Solutions 2024

11 March 24 | Andy Paulsen and Chris Clune

Amid changing regulations from entities like the American Academy of Pediatrics and HIPAA, pediatric clinics’ functionality needs are increasing and becoming more specific. Most ambulatory pediatric practices are small organizations with limited budgets, and they have to prioritize functionalities that are most important and forgo others to stay within budget. In addition to established pediatric-specific vendors, broad-specialty vendors are addressing this challenge by developing pediatric-specific EHRs or adapting existing platforms to cater to customer needs. Following KLAS’ 2023 report on the pediatrics market , this report examines how well pediatric-specific and broad-specialty vendors meet the unique customer needs of this niche market.

	Overall performance score (100-point scale)	Trend (2023-2024)	# of unique orgs	Culture	Loyalty	Operations	Product	Relationship	Value

athenahealth athenaClinicals	82.0	-4%	41	C+	A-	B-	B	C	B

NextGen Healthcare NextGen Enterprise EHR	66.1	-10%	63	D-	C-	D+	C-	D+	D-

eClinicalWorks EHR	64.9	+13%	18	F	C	D+	C-	F	D

Greenway Health Intergy EHR	52.0	-28%	36	F	F	F	D-	F	F
	50.0	100.0

	Overall Performance Score (100-point scale)	# of unique orgs	Culture	Loyalty	Operations	Product	Relationship	Value

Altera Digital Health TouchWorks EHR L	59.5	8	F	F	C-	C-	D-	F

athenahealth athenaPractice EHR L NP	82.3	6	B	B-	B	B+	B+	B-

CompuGroup Medical US CGM APRIMA EHR L	66.1	8	C-	C-	D+	D	D+	D-

Epic Community Connect EpicCare Ambulatory EHR C	74.3	23	C-	B-	C	C	C	C-

Veradigm EHR L	65.1	11	D	D+	C	C	D	F

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