Welcome

Close

What We Do

Who We Help

Who We Are

Browse by Category

Inpatient Clinical Care

Ambulatory & Post Acute Care

RevenueCycle Financial / HIM

Value Based Care

Security & Privacy

Services & Consulting

Imaging Systems

Payer Solutions

Trending Vendors

Back

Back

2010 Best in KLAS Ambulatory EMR (6-25 Physicians)

2010 BEST IN KLAS

2010 Best in KLAS Awards - Software and Professional Services

SOFTWARE

2010 Best in KLAS Awards - Medical Equipment

EQUIPMENT

Who is Best in KLAS?

See the latest BEST IN KLAS 2018

2021 Best in KLAS Awards - Global Software

2021 GLOBAL

2021 Best in KLAS Awards - Software and Professional Services

2021 BEST IN KLAS

How do Ambulatory EMR solutions compare?

Greenway Medical PrimeSuite Chart

Average for Ambulatory EMR76.5

50

Greenway Medical PrimeSuite Chart

100

2

e-MDs Chart

e-MDs Chart

3

Sage Intergy EHR

Sage Intergy EHR

4

Allscripts Professional EHR

Professional EHR

5

athenahealth athenaClinicals

athenaClinicals

6

NextGen Healthcare EMR

EMR

7

AprimaEHR (iMedica)

AprimaEHR (iMedica)

8

GE Healthcare Centricity EMR

Centricity EMR

9

McKesson Practice Partner EMR

Practice Partner EMR

10

eClinicalWorks EMR

EMR

Software 0.0

Past Ambulatory EMR Awards

Related Reports View All Reports

Information Blocking

12 May 21 | Coray Tate and Paul Warburton

The final rule from the Office of the National Coordinator for Health Information Technology (ONC) regarding the 21st Century Cures Act went into effect April 5, 2021, and includes new regulations regarding interoperability and information blocking. Just before the rule’s start date, KLAS reached out to provider organizations to understand what they have done to prepare, what the biggest challenges were, and how they think the changes will impact interoperability. Feedback from 42 respondents is explored below.

Large Ambulatory EMR 2021

02 February 21 | Aaron Gleave and Alex McIntosh

Clinicians often see the EMR as an obstacle and not an ally. That does not have to be the case. By analyzing feedback from over 180,000 doctors and nurses, KLAS’ Arch Collaborative † has uncovered keys to helping clinicians achieve EMR mastery and success. One of the most important is high-quality training, which requires significant internal organizational effort as well as support and resources from the EMR vendor. This study—focused on the experience of large ambulatory organizations (i.e., those with over 75 physicians)—examines how well EMR vendors fulfill their role to provide needed training, allow user-driven personalization, enable patient-centered care, and support continued progress in EMR proficiency. Data in this report comes from two sources: Arch Collaborative research and KLAS performance research. † The Arch Collaborative is a provider-led effort to unlock the potential of EMRs in revolutionizing patient care. Through standardized surveys and benchmarking, healthcare organizations collaborate to uncover best practices and move the needle in healthcare IT.

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Interoperability 2020—Post-Acute and Behavioral Health

12 November 20 | Coray Tate and Jonathan Christensen

Since it was established in November 2018, the CommonWell-Carequality connection has been utilized mostly by acute and ambulatory care organizations. More recently, post–acute care (home health, hospice, long-term care) and behavioral health organizations have started to connect to the national networks; the large majority of these early adopters find the connection valuable. This report—KLAS’ first on interoperability in the post–acute care and behavioral health markets—examines which vendors are connected today and the level of usability achieved by their most advanced customers.

EpicCare Ambulatory 2020—Community Connect

02 April 20 | Aaron Gleave and Alex McIntosh

Because of Epic’s presence in the healthcare market and their record of strong performance, many standalone (i.e., not associated with a hospital) midsize to large ambulatory organizations have chosen or are seriously considering Epic’s platform. These organizations have two options: contract directly with Epic for an independent instance of the solution, or contract with a local hospital/IDN under the Community Connect model. This research—KLAS’ first look at the differences between these approaches on the ambulatory side—includes two main findings from standalone ambulatory organizations: (1) With direct contracting, Epic delivers a highly satisfactory experience for midsize to large ambulatory organizations. (2) Those on Community Connect, who rely on their host organization for support, tend to be considerably less satisfied and fault Epic for allowing host organizations to deliver an experience below Epic’s usual standard.

Ophthalmology 2019

17 December 19 | Aaron Gleave and Alex McIntosh

As the US population ages, the demand for ophthalmology treatments, therapies, and procedures is increasing, as is the number of healthcare providers who deliver these services. The field of vendors who offer EMR software for ophthalmology practices is also changing amid strategic acquisitions and mergers. This consolidation has left large numbers of clinics wondering whether their EMR will be supported long term and which vendors can best meet their needs. This report—KLAS’ first on EMR performance in the ophthalmology market—attempts to increase transparency by examining vendor performance in areas such as ease of use, reporting, and ophthalmology-specific development.

Pulse Check 2019 - Epic Small Practices EMR

19 September 19 | Aaron Gleave and Alex McIntosh

Epic’s footprint among small practices (1–10 physicians) is extensive and growing as more of these clinics join local ACOs, affiliate with other organizations using Epic, or simply want the benefits that come with better clinical integration. Yet relatively little insight exists into how the solution performs for small practices or what successes and challenges these organizations encounter with Epic. This report is KLAS’ first attempt to shine a light on the experience of Epic users in small ambulatory settings.

Interoperability 2019

26 February 19 | Coray Tate, Jonathan Christensen and Tyson Blauer

KLAS’ December 2018 interoperability update validated the CommonWell-Carequality connection, which makes data sharing possible for almost any provider organization. The next hurdle is making shared data usable . Progress so far shows that most vendors can reconcile PAMI data, but there are big differences in how contextual data (notes and labs) is managed. Additionally, all organizations must go through a learning curve in becoming comfortable consuming outside data, so getting started early is vital.

Decision Insights

Small Practice Ambulatory EMR/PM (10 or Fewer Physicians) 2018

16 January 19 | Aaron Gleave, Doug Tolley and Sam Eaquinto

Small ambulatory practices have been increasingly ignored by some EMR/PM vendors, and their overall satisfaction has decreased steadily—over the past six and half years, the average overall score for vendors in the small practice ambulatory EMR market has dropped from 81.6 to 74.2 (out of 100). Small practices today are looking for more than just a minimally viable EMR—they want to invest in an asset that improves their bottom line, facilitates patient-centric care, and increases clinician job satisfaction. And they want their EMR vendor to be a strategic partner that provides great support. The introduction of meaningful use created a flood of EMR vendors, most of whom were unable to sustain viable long-term business models. Today, KLAS tracks less than 20 vendors in the small practice market segment. None meet all the needs of small practices today.

Orthopedic EMR 2018

11 December 18 | Aaron Gleave and Alex McIntosh

Given the growing utilization of orthopedic treatments, it is more important than ever for orthopedic practices to have EMR technology that enables clinician, patient, and financial success. However, KLAS’ Arch Collaborative research—which has collected EMR usability surveys from over 65,000 clinicians—indicates that orthopedists are some of the most dissatisfied EMR users. These users understand that just because an EMR is highly usable in other settings doesn’t mean it is the right fit for orthopedics. Many vendors say they can provide the unique functionality, usability, and workflows orthopedists need, but which actually deliver on these promises? And how do the various general EMRs compare to orthopedic-specific solutions? To find out, KLAS interviewed 120 healthcare professionals—including orthopedists, directors, CMIOs, practice administrators, nurses, and others—at both hospitals and standalone orthopedic practices.

Interoperability End of Year Progress 2018

04 December 18 | Coray Tate and Jonathan Christensen

Since the last KLAS report on interoperability was published in March 2018, the acute care/ambulatory EMR market has taken critical steps forward in sharing data via national networks. The most notable advancements include the establishment of the CommonWell-Carequality link, MEDITECH’s initial connection to CommonWell, and notable Carequality adoption among NextGen Healthcare customers. At this point, all of the most prevalent acute care/ambulatory EMR vendors except Allscripts and MEDHOST are connected to the national framework, putting the ability to exchange patient records within the reach of most acute care or clinic-based provider organizations, regardless of size or financial situation.

Decision Insights

Ambulatory EHR (11+ Physicians) 2018

31 October 18 | Aaron Gleave, Doug Tolley and Sam Eaquinto