Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2024 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2024 Best In Klas
 

Ambulatory EHR

Over 75 Physicians | Independent
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 73.1
Software average: 79.6
Grading Scale

Overall performance score
(100-point scale)
Trend
(2023-2024)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
EpicCare Ambulatory EHR  
KLAS comments icon
90.5
-1%
19
A-
A+
B
A-
A-
A
         
 
 
 
 
 
athenahealth
athenaClinicals  
KLAS comments icon
81.5
-3%
18
C+
B+
B
B
C+
B-
         
 
 
 
 
 
NextGen Healthcare
NextGen Enterprise EHR  
KLAS comments icon
72.1
-4%
22
D+
C+
C-
C
C
C-
 
50.0
100.0
 
 
culture
A-
loyalty
A+
operations
B
product
A-
relationship
A-
value
A
 
 
culture
C+
loyalty
B+
operations
B
product
B
relationship
C+
value
B-
 
 
culture
D+
loyalty
C+
operations
C-
product
C
relationship
C
value
C-
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  C      
Overall Performance Score
(100-point scale)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Altera Digital Health
TouchWorks EHR
L
59.3
8
F
D-
D
D
D
F
       
 
 
 
 
 
eClinicalWorks
EHR
L
61.5
14
F
D+
D+
D+
D-
F
       
 
 
 
 
 
Epic
Community Connect EpicCare Ambulatory EHR L C
89.1
8
B+
A
B+
A-
A-
B+
 

L  C      

&nbps;
Altera Digital Health
TouchWorks EHR L
59.3
8
culture
F
loyalty
D-
operations
D
product
D
relationship
D
value
F
 

eClinicalWorks
EHR L
61.5
14
culture
F
loyalty
D+
operations
D+
product
D+
relationship
D-
value
F
 

Epic
Community Connect EpicCare Ambulatory EHR L C
89.1
8
culture
B+
loyalty
A
operations
B+
product
A-
relationship
A-
value
B+
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Ambulatory EHR Awards