Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Ambulatory EMR

11-75 Physicians | Independent
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 71.7
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
athenahealth
athenaClinicals  
KLAS comments icon
85.3
n=26
N/A
B
A-
B
B+
C+
B+
         
 
 
 
 
 
NextGen Healthcare
NextGen Enterprise EHR  
KLAS comments icon
73.3
n=62
N/A
C-
B-
C
C+
C
D+
         
 
 
 
 
 
Greenway Health
Intergy EHR  
KLAS comments icon
72.2
n=26
N/A
C
C
C+
C
D+
D+
         
 
 
 
 
 
eClinicalWorks
EHR  
KLAS comments icon
57.4
n=24
N/A
F
D
D-
D
F
D-
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
athenahealth
athenaClinicals
 
85.3
n=26
KLAS comments icon  COMMENTS
    N/A
B
A-
B
B+
C+
B+
NextGen Healthcare
NextGen Enterprise EHR
 
73.3
n=62
KLAS comments icon  COMMENTS
    N/A
C-
B-
C
C+
C
D+
Greenway Health
Intergy EHR
 
72.2
n=26
KLAS comments icon  COMMENTS
    N/A
C
C
C+
C
D+
D+
eClinicalWorks
EHR
 
57.4
n=24
KLAS comments icon  COMMENTS
    N/A
F
D
D-
D
F
D-
Company/solution
 
Censinet assessment N/A
 
culture
B
loyalty
A-
operations
B
product
B+
relationship
C+
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C-
loyalty
B-
operations
C
product
C+
relationship
C
value
D+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C
loyalty
C
operations
C+
product
C
relationship
D+
value
D+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
F
loyalty
D
operations
D-
product
D
relationship
F
value
D-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
AdvancedMD
EHR * L
69.2
n=7
C-
D
D+
C+
C+
C-
       
 
 
 
 
 
Altera Digital Health
Touchworks EHR (Allscripts) *
L
60.9
n=12
D-
D
D
D+
D
F
       
 
 
 
 
 
athenahealth
athenaPractice EMR * L
66.8
n=8
D
D+
C
C-
C-
D
       
 
 
 
 
 
CompuGroup Medical US
CGM APRIMA EHR * L
87.2
n=8
A-
A
B
B+
B
B
       
 
 
 
 
 
Epic
Community Connect EpicCare Ambulatory EMR [C]
C
76.2
n=32
C-
B
C
C
C
B
       
 
 
 
 
 
Veradigm
(formerly Allscripts) EHR *
L
65.1
n=11
D-
D+
C
C-
D+
F
 

L  C      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
AdvancedMD
EHR * L
culture
C-
loyalty
D
operations
D+
product
C+
relationship
C+
value
C-
69.2
n=7
     
Altera Digital Health
Touchworks EHR (Allscripts) *
L
culture
D-
loyalty
D
operations
D
product
D+
relationship
D
value
F
60.9
n=12
     
athenahealth
athenaPractice EMR * L
culture
D
loyalty
D+
operations
C
product
C-
relationship
C-
value
D
66.8
n=8
     
CompuGroup Medical US
CGM APRIMA EHR * L
culture
A-
loyalty
A
operations
B
product
B+
relationship
B
value
B
87.2
n=8
     
Epic
Community Connect EpicCare Ambulatory EMR [C]
C
culture
C-
loyalty
B
operations
C
product
C
relationship
C
value
B
76.2
n=32
     
Veradigm
(formerly Allscripts) EHR *
L
culture
D-
loyalty
D+
operations
C
product
C-
relationship
D+
value
F
65.1
n=11
 

L  C      

Company/solution
AdvancedMD
EHR * L
69.2
n=7
culture
C-
loyalty
D
operations
D+
product
C+
relationship
C+
value
C-
 

Altera Digital Health
Touchworks EHR (Allscripts) * L
60.9
n=12
culture
D-
loyalty
D
operations
D
product
D+
relationship
D
value
F
 

athenahealth
athenaPractice EMR * L
66.8
n=8
culture
D
loyalty
D+
operations
C
product
C-
relationship
C-
value
D
 

CompuGroup Medical US
CGM APRIMA EHR * L
87.2
n=8
culture
A-
loyalty
A
operations
B
product
B+
relationship
B
value
B
 

Epic
Community Connect EpicCare Ambulatory EMR [C] C
76.2
n=32
culture
C-
loyalty
B
operations
C
product
C
relationship
C
value
B
 

Veradigm
(formerly Allscripts) EHR * L
65.1
n=11
culture
D-
loyalty
D+
operations
C
product
C-
relationship
D+
value
F
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Ambulatory EMR (11-75 Physicians | Independent) Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Would you buy again?
athenahealth
athenahealth athenaClinicals
n=25  96%
Would you buy again?
athenahealth
athenahealth athenaClinicals
n=25  96%
 
 
 
 
 
Related Reports
 
 
 
 

Past Ambulatory EMR Awards