Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Ambulatory EMR

Over 75 Physicians | Independent
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 72.8
Software average: 80.3
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
EpicCare Ambulatory EMR  
KLAS comments icon
91.4
N/A
n=16
A
A+
B+
A
A-
A-
         
 
 
 
 
 
athenahealth
athenaClinicals  
KLAS comments icon
83.8
N/A
n=18
B-
A-
B
B
B-
B
         
 
 
 
 
 
NextGen Healthcare
NextGen Enterprise EHR  
KLAS comments icon
75.4
N/A
n=20
D+
B
C
B-
C+
D+
 
50.0
100.0
 
 
culture
A
loyalty
A+
operations
B+
product
A
relationship
A-
value
A-
 
 
culture
B-
loyalty
A-
operations
B
product
B
relationship
B-
value
B
 
 
culture
D+
loyalty
B
operations
C
product
B-
relationship
C+
value
D+
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  NP  C      
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Altera Digital Health
Touchworks EHR (Allscripts) L
61.2
n=8
D+
F
D+
D+
D+
F
       
 
 
 
 
 
athenahealth
athenaPractice EMR L NP
56.7
n=9
F
F
D
D-
C+
D-
       
 
 
 
 
 
eClinicalWorks
EHR
L
48.6
n=12
F
F
F
F
F
F
       
 
 
 
 
 
Epic
Community Connect EpicCare Ambulatory EMR
L C
81.8
n=12
B-
B+
C
B-
B
B
       
 
 
 
 
 
Veradigm
(formerly Allscripts) EHR L
58.5
n=6
F
F
C-
C-
D
F
 

L  NP  C      

&nbps;
Altera Digital Health
Touchworks EHR (Allscripts) L
61.2
n=8
culture
D+
loyalty
F
operations
D+
product
D+
relationship
D+
value
F
 

athenahealth
athenaPractice EMR L NP
56.7
n=9
culture
F
loyalty
F
operations
D
product
D-
relationship
C+
value
D-
 

eClinicalWorks
EHR L
48.6
n=12
culture
F
loyalty
F
operations
F
product
F
relationship
F
value
F
 

Epic
Community Connect EpicCare Ambulatory EMR L C
81.8
n=12
culture
B-
loyalty
B+
operations
C
product
B-
relationship
B
value
B
 

Veradigm
(formerly Allscripts) EHR L
58.5
n=6
culture
F
loyalty
F
operations
C-
product
C-
relationship
D
value
F
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
athenahealth
athenaClinicals
n=18  100%
Epic
EpicCare Ambulatory EMR
n=16  100%
NextGen Healthcare
NextGen Enterprise EHR
n=19  95%
Would you buy again?
Epic
EpicCare Ambulatory EMR
n=16  100%
Part of Long Term Plans?
athenahealth
athenaClinicals
n=18  100%
Epic
EpicCare Ambulatory EMR
n=16  100%
NextGen Healthcare
NextGen Enterprise EHR
n=19  95%
Would you buy again?
Epic
EpicCare Ambulatory EMR
n=16  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Ambulatory EMR Awards

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