Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Ambulatory EMR

Over 75 Physicians | Independent
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 72.8
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
EpicCare Ambulatory EMR  
KLAS comments icon
91.4
n=16
N/A
A
A+
B+
A
A-
A-
         
 
 
 
 
 
athenahealth
athenaClinicals  
KLAS comments icon
83.8
n=18
N/A
B-
A-
B
B
B-
B
         
 
 
 
 
 
NextGen Healthcare
NextGen Enterprise EHR  
KLAS comments icon
75.4
n=20
N/A
D+
B
C
B-
C+
D+
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Epic
EpicCare Ambulatory EMR
 
91.4
n=16
KLAS comments icon  COMMENTS
    N/A
A
A+
B+
A
A-
A-
athenahealth
athenaClinicals
 
83.8
n=18
KLAS comments icon  COMMENTS
    N/A
B-
A-
B
B
B-
B
NextGen Healthcare
NextGen Enterprise EHR
 
75.4
n=20
KLAS comments icon  COMMENTS
    N/A
D+
B
C
B-
C+
D+
Company/solution
 
Censinet assessment N/A
 
culture
A
loyalty
A+
operations
B+
product
A
relationship
A-
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B-
loyalty
A-
operations
B
product
B
relationship
B-
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D+
loyalty
B
operations
C
product
B-
relationship
C+
value
D+
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Altera Digital Health
Touchworks EHR (Allscripts) *
L
61.2
n=8
D+
F
D+
D+
D+
F
       
 
 
 
 
 
athenahealth
athenaPractice EMR * L
56.7
n=9
F
F
D
D-
C+
D-
       
 
 
 
 
 
eClinicalWorks
EHR *
L
48.6
n=12
F
F
F
F
F
F
       
 
 
 
 
 
Epic
Community Connect EpicCare Ambulatory EMR * [C]
L C
81.8
n=12
B-
B+
C
B-
B
B
       
 
 
 
 
 
Veradigm
(formerly Allscripts) EHR * L
58.5
n=6
F
F
C-
C-
D
F
 

L  C      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Altera Digital Health
Touchworks EHR (Allscripts) *
L
culture
D+
loyalty
F
operations
D+
product
D+
relationship
D+
value
F
61.2
n=8
     
athenahealth
athenaPractice EMR * L
culture
F
loyalty
F
operations
D
product
D-
relationship
C+
value
D-
56.7
n=9
     
eClinicalWorks
EHR *
L
culture
F
loyalty
F
operations
F
product
F
relationship
F
value
F
48.6
n=12
     
Epic
Community Connect EpicCare Ambulatory EMR * [C]
L C
culture
B-
loyalty
B+
operations
C
product
B-
relationship
B
value
B
81.8
n=12
     
Veradigm
(formerly Allscripts) EHR * L
culture
F
loyalty
F
operations
C-
product
C-
relationship
D
value
F
58.5
n=6
 

L  C      

Company/solution
Altera Digital Health
Touchworks EHR (Allscripts) * L
61.2
n=8
culture
D+
loyalty
F
operations
D+
product
D+
relationship
D+
value
F
 

athenahealth
athenaPractice EMR * L
56.7
n=9
culture
F
loyalty
F
operations
D
product
D-
relationship
C+
value
D-
 

eClinicalWorks
EHR * L
48.6
n=12
culture
F
loyalty
F
operations
F
product
F
relationship
F
value
F
 

Epic
Community Connect EpicCare Ambulatory EMR * [C] L C
81.8
n=12
culture
B-
loyalty
B+
operations
C
product
B-
relationship
B
value
B
 

Veradigm
(formerly Allscripts) EHR * L
58.5
n=6
culture
F
loyalty
F
operations
C-
product
C-
relationship
D
value
F
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Ambulatory EMR (Over 75 Physicians | Independent) Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
athenahealth
athenahealth athenaClinicals
n=18  100%
Epic
Epic EpicCare Ambulatory EMR
n=16  100%
NextGen Healthcare
NextGen Healthcare NextGen Enterprise EHR
n=19  95%
Would you buy again?
Epic
Epic EpicCare Ambulatory EMR
n=16  100%
Part of Long Term Plans?
athenahealth
athenahealth athenaClinicals
n=18  100%
Epic
Epic EpicCare Ambulatory EMR
n=16  100%
NextGen Healthcare
NextGen Healthcare NextGen Enterprise EHR
n=19  95%
Would you buy again?
Epic
Epic EpicCare Ambulatory EMR
n=16  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Ambulatory EMR Awards