Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Ambulatory EMR

Health System Owned
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 78.9
Software average: 80.3
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
EpicCare Ambulatory EMR  
KLAS comments icon
88.6
N/A
n=111
A-
A
B
B+
A-
B
         
 
 
 
 
 
MEDITECH
Expanse Ambulatory EHR  
KLAS comments icon
83.3
N/A
n=38
B-
A-
C+
B
B
B
         
 
 
 
 
 
athenahealth
athenaClinicals  
KLAS comments icon
78.8
N/A
n=33
B-
C+
B
B-
C+
B-
         
 
 
 
 
 
Oracle Health
(Cerner) PowerChart Ambulatory  
KLAS comments icon
68.6
N/A
n=58
D
C
C-
C-
C
D-
 
50.0
100.0
 
 
culture
A-
loyalty
A
operations
B
product
B+
relationship
A-
value
B
 
 
culture
B-
loyalty
A-
operations
C+
product
B
relationship
B
value
B
 
 
culture
B-
loyalty
C+
operations
B
product
B-
relationship
C+
value
B-
 
 
culture
D
loyalty
C
operations
C-
product
C-
relationship
C
value
D-
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  C      
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Altera Digital Health
Sunrise Ambulatory Care (Allscripts)
L
65.6
n=8
D
D-
C-
C-
B-
D-
       
 
 
 
 
 
eClinicalWorks
EHR
L
50.7
n=13
F
F
F
F
F
F
       
 
 
 
 
 
Epic
Community Connect EpicCare Ambulatory EMR
C
81.4
n=20
B-
B+
C+
B
B-
C+
       
 
 
 
 
 
NextGen Healthcare
NextGen Enterprise EHR
L
78.9
n=7
C
B-
C
B
B-
B
 

L  C      

&nbps;
Altera Digital Health
Sunrise Ambulatory Care (Allscripts) L
65.6
n=8
culture
D
loyalty
D-
operations
C-
product
C-
relationship
B-
value
D-
 

eClinicalWorks
EHR L
50.7
n=13
culture
F
loyalty
F
operations
F
product
F
relationship
F
value
F
 

Epic
Community Connect EpicCare Ambulatory EMR C
81.4
n=20
culture
B-
loyalty
B+
operations
C+
product
B
relationship
B-
value
C+
 

NextGen Healthcare
NextGen Enterprise EHR L
78.9
n=7
culture
C
loyalty
B-
operations
C
product
B
relationship
B-
value
B
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Epic
EpicCare Ambulatory EMR
n=110  100%
MEDITECH
Expanse Ambulatory EHR
n=37  97%
Would you buy again?
Epic
EpicCare Ambulatory EMR
n=108  99%
MEDITECH
Expanse Ambulatory EHR
n=35  95%
Part of Long Term Plans?
Epic
EpicCare Ambulatory EMR
n=110  100%
MEDITECH
Expanse Ambulatory EHR
n=37  97%
Would you buy again?
Epic
EpicCare Ambulatory EMR
n=108  99%
MEDITECH
Expanse Ambulatory EHR
n=35  95%
 
 
 
 
 
Related Reports
 
 
 
 

Past Ambulatory EMR Awards

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