Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Ambulatory EMR

Health System Owned
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 78.9
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
EpicCare Ambulatory EMR  
KLAS comments icon
88.6
n=111
N/A
A-
A
B
B+
A-
B
         
 
 
 
 
 
MEDITECH
Expanse Ambulatory EHR  
KLAS comments icon
83.3
n=38
N/A
B-
A-
C+
B
B
B
         
 
 
 
 
 
athenahealth
athenaClinicals  
KLAS comments icon
78.8
n=33
N/A
B-
C+
B
B-
C+
B-
         
 
 
 
 
 
Oracle Health
(Cerner) PowerChart Ambulatory  
KLAS comments icon
68.6
n=58
N/A
D
C
C-
C-
C
D-
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Epic
EpicCare Ambulatory EMR
 
88.6
n=111
KLAS comments icon  COMMENTS
    N/A
A-
A
B
B+
A-
B
MEDITECH
Expanse Ambulatory EHR
 
83.3
n=38
KLAS comments icon  COMMENTS
    N/A
B-
A-
C+
B
B
B
athenahealth
athenaClinicals
 
78.8
n=33
KLAS comments icon  COMMENTS
    N/A
B-
C+
B
B-
C+
B-
Oracle Health
(Cerner) PowerChart Ambulatory
 
68.6
n=58
KLAS comments icon  COMMENTS
    N/A
D
C
C-
C-
C
D-
Company/solution
 
Censinet assessment N/A
 
culture
A-
loyalty
A
operations
B
product
B+
relationship
A-
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B-
loyalty
A-
operations
C+
product
B
relationship
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B-
loyalty
C+
operations
B
product
B-
relationship
C+
value
B-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D
loyalty
C
operations
C-
product
C-
relationship
C
value
D-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Altera Digital Health
Sunrise Ambulatory Care (Allscripts) *
L
65.6
n=8
D
D-
C-
C-
B-
D-
       
 
 
 
 
 
eClinicalWorks
EHR *
L
50.7
n=13
F
F
F
F
F
F
       
 
 
 
 
 
Epic
Community Connect EpicCare Ambulatory EMR [C]
C
81.4
n=20
B-
B+
C+
B
B-
C+
       
 
 
 
 
 
NextGen Healthcare
NextGen Enterprise EHR *
L
78.9
n=7
C
B-
C
B
B-
B
 

L  C      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Altera Digital Health
Sunrise Ambulatory Care (Allscripts) *
L
culture
D
loyalty
D-
operations
C-
product
C-
relationship
B-
value
D-
65.6
n=8
     
eClinicalWorks
EHR *
L
culture
F
loyalty
F
operations
F
product
F
relationship
F
value
F
50.7
n=13
     
Epic
Community Connect EpicCare Ambulatory EMR [C]
C
culture
B-
loyalty
B+
operations
C+
product
B
relationship
B-
value
C+
81.4
n=20
     
NextGen Healthcare
NextGen Enterprise EHR *
L
culture
C
loyalty
B-
operations
C
product
B
relationship
B-
value
B
78.9
n=7
 

L  C      

Company/solution
Altera Digital Health
Sunrise Ambulatory Care (Allscripts) * L
65.6
n=8
culture
D
loyalty
D-
operations
C-
product
C-
relationship
B-
value
D-
 

eClinicalWorks
EHR * L
50.7
n=13
culture
F
loyalty
F
operations
F
product
F
relationship
F
value
F
 

Epic
Community Connect EpicCare Ambulatory EMR [C] C
81.4
n=20
culture
B-
loyalty
B+
operations
C+
product
B
relationship
B-
value
C+
 

NextGen Healthcare
NextGen Enterprise EHR * L
78.9
n=7
culture
C
loyalty
B-
operations
C
product
B
relationship
B-
value
B
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Ambulatory EMR (Health System Owned) Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Epic
Epic EpicCare Ambulatory EMR
n=110  100%
MEDITECH
MEDITECH Expanse Ambulatory EHR
n=37  97%
Would you buy again?
Epic
Epic EpicCare Ambulatory EMR
n=108  99%
MEDITECH
MEDITECH Expanse Ambulatory EHR
n=35  95%
Part of Long Term Plans?
Epic
Epic EpicCare Ambulatory EMR
n=110  100%
MEDITECH
MEDITECH Expanse Ambulatory EHR
n=37  97%
Would you buy again?
Epic
Epic EpicCare Ambulatory EMR
n=108  99%
MEDITECH
MEDITECH Expanse Ambulatory EHR
n=35  95%
 
 
 
 
 
Related Reports
 
 
 
 

Past Ambulatory EMR Awards