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NetSolutions (SNF EHR)
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Paul Hess
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KLAS Research Director - Paul Hess
 
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User Commentary

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Analyst/Coordinator

I like the system's insurance billing. Its different plans have different splits. The vendor has set...

Oct 2021
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Analyst/Coordinator

I eventually get where I need to go in the system, but that sometimes takes me a while. Other times,...

Oct 2021
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Analyst/Coordinator

We are not going to move away from NetSolutions. We have been with this system for many years, and...

May 2021
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Analyst/Coordinator

NetSolutions works well. We have been using it for a long time. The vendor's customer service is...

May 2021
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Analyst/Coordinator

Cantata Health's charges weren't expensive at all. The solution's pricing is pretty good. We have a...

May 2021
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Analyst/Coordinator

We haven't really had any new technology, but that is because we don't like to change. My...

May 2021
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Analyst/Coordinator

Cantata Health gave us training on what was new in the system, and they sent out updates. The vendor...

May 2021
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Analyst/Coordinator

We have a direct contact line with our customer service representative. When we need something, our...

May 2021
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COO

We are probably looking for a replacement for the product someday but not immediately. We are...

Jan 2021
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COO

We never hear anything from the vendor executives. The vendor hasn’t rolled out any changes in a...

Jan 2021
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Analyst/Coordinator

Keeping NetSolutions is under consideration since our health system is moving to another system....

Dec 2020
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Analyst/Coordinator

Cantata Health usually provides what they say they can provide. Sometimes it takes a little bit of...

Dec 2020
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Analyst/Coordinator

Over the last few years, Cantata Health has gotten really good about their upgrades, so we have no...

Dec 2020
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Analyst/Coordinator

There is room for improvement in terms of integration, but every time we have had an issue, Cantata...

Dec 2020
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Analyst/Coordinator

On the registration side, once folks are trained to use the system, it is pretty straightforward. On...

Dec 2020
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Manager

Cantata Health is working from home through COVID-19. They get back to us, but that takes a bit...

Dec 2020
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(0)
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Manager

NetSolutions is the only thing I have ever worked with, so I would buy the system again. We have had...

Dec 2020
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(0)
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Manager

The recent upgrades have been of lower quality. There are a lot of things that Cantata Health has to...

Dec 2020
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Manager

The system is pretty easy to use. It does what we need it to do. Cantata Health offered us...

Dec 2020
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(0)
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Manager

There has been a lot of new technology lately. We didn't volunteer to get some functions because...

Dec 2020
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(0)
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Manager

In terms of being proactive, Cantata Health has a meeting every couple of months, and we can listen...

Dec 2020
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VP/Other Executive

We use this solution throughout our community. I think this software addresses our needs as a small...

Nov 2020
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(0)
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VP/Other Executive

I haven't heard anything about moving away from NetSolutions. I believe that Cantata Health has kept...

Nov 2020
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(0)
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VP/Other Executive

This was the first new software that we had implemented in a while. Cantata Health did a fairly good...

Nov 2020
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(0)
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VP/Other Executive

The only thing that I think could be improved about this product would be the timing of its updates....

Nov 2020
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(0)
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Director

I would not buy the solution again. NetSolutions needs some innovation and new programming. The...

Nov 2020
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Analyst/Coordinator

Cantata Health has put out all kinds of tools for COVID-19. NetSolutions seems to do what we need it...

Oct 2020
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