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User Commentary
Product
When it comes to the system's financial reporting, there are still a lot of things that we have to...
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Operations, Product
Netsmart's system is a challenge for clinical users because it requires multiple clicks. When it...
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Product
The system's financial reporting options could be better. We use data from the system, but for the...
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Relationship
The vendor's support is improving. A previous resource who was assigned to work with us was awful....
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Loyalty
We want to switch to a new vendor. In the last couple of years, the number of system issues that we...
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Culture, Loyalty
We want to move away from Netsmart because our clinicians don't like Netsmart. One big pain point of...
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