UpToDate and Lexicomp Solutions Comments

 

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/24/2020 7:54:24 AM and Model.EvProductId = 221051

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

CMO

Functionality and Upgrades

Wolters Kluwer has had some useful information on their site for COVID-19. The challenge for them is...

Aug 2020
 Helpful

 or  to see details.

CMO

Future Outlook

We used to have a site license for UpToDate, and then Wolters Kluwer priced themselves out of our...

Aug 2020
 Helpful

 or  to see details.

CMO

Functionality and Upgrades

With UpToDate, I just turn it on and it works. I don’t have to worry about it. The implementation is...

Aug 2020
 Helpful

 or  to see details.

CMO

Other Observations & Comments

Wolters Kluwer doesn’t really have ongoing training. Integration is not really applicable to them...

Aug 2020
 Helpful

 or  to see details.

CMO

Functionality and Upgrades

I love UpToDate. I like how it works. I have never really needed support from Wolters Kluwer; UpTo...

Aug 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I cannot live without UpToDate. I cannot work five minutes without it. Even recently, it has saved...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We recently upgraded, and Wolters Kluwer offered that upgrade to everybody through our network. That...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I hate to admit it, but I have never had to use Wolters Kluwer's support. UpToDate has always been...

Jul 2020
 Helpful

 or  to see details.

Director

Technology

My experience with UpToDate has been over several years. A young new physician came on board and was...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I have a very good clinical pharmacist who uses UpToDate a lot. That person had a patient that hit...

Jul 2020
 Helpful

 or  to see details.

Director

Technology

I use the solution multiple times a day on a daily basis. I don't even want to take a phone call at...

Jul 2020
 Helpful

 or  to see details.

Manager

Service and Support

Wolters Kluwer put out their information about COVID-19. I believe they have allowed free access to...

Jul 2020
 Helpful

 or  to see details.

Manager

Future Outlook

UpToDate will absolutely be a part of our long-term plans if Wolters Kluwer doesn't keep raising the...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

When doctors are doing their medical records, they can cut and paste information from UpToDate and...

Jul 2020
 Helpful

 or  to see details.

Manager

Technology

UpToDate hasn't changed much. Wolters Kluwer offered the phone platform for CME, and that is good.

Jul 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We have issues with cost, and sometimes when we have a problem, it takes a little more time to get...

Jul 2020
 Helpful

 or  to see details.

Manager

Service and Support

There is a representative for Wolters Kluwer who is a resounding nine out of nine. That person has...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

What I like about the content in UpToDate is the ease of navigating. The content in UpToDate is...

Jun 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

I like that Wolters Kluwer is willing to integrate the system with EMRs. Their reputation is valued...

Jun 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

I don’t like Wolters Kluwer’s pricing schedule. They double charge institutions for their...

Jun 2020
 Helpful

 or  to see details.

Physician

Technology

UpToDate is a good, quick reference for conditions that we don’t even know. It is great because I...

May 2020
 Helpful

 or  to see details.

Physician

Interfacing and Integration

The integration with the EMR is a little cumbersome, and I wish we could smooth those wrinkles out....

May 2020
 Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

Wolters Kluwer had no promises made by representatives. All of our expectations came by word of...

May 2020
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

Ongoing training from Wolters Kluwer is idiot proof. We just open it up and start learning....

May 2020
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

Wolters Kluwer has developments that make things easier, such as being able to edit off of the...

May 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I think UpToDate is used much more by our physicians than our nurses. It is not always geared as...

May 2020
 Helpful

 or  to see details.

Physician

Other Observations & Comments

The Wolters Kluwer product is the standard system for medical evidence. When there is an update,...

Apr 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

UpToDate drives the most value for us when compared to similar systems because of the usage we get...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

We are in pretty constant communication with our Wolters Kluwer representatives. That is partly...

Mar 2020
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

Tons of people access UpToDate to look something up, but not within the context of patient care....

Mar 2020
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

I think UpToDate is a great resource, and tons of people use it every day across the country. I have...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

The system is absolutely part of our long-term plans. We would have an uprising on our hands if we...

Feb 2020
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

The vendor doesn’t nickel-and-dime us, but the system is ridiculously expensive. The vendor could...

Feb 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Wolters Kluwer offers training, but every 90 days, we have to reverify. That means we have to be...

Feb 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The system is essential to us. It crosses many areas of the clinic. I have nothing against the...

Feb 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The vendor has done well in delivering new technology. They have made a few changes to their search...

Feb 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The vendor is very fast to respond to us. If they don't understand the question, they ask us for clarification....

Feb 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I do talk to the representative, who claims to stay in touch with me, but the interactions don’t...

Feb 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

We have had some on-site training and teletraining from Wolters Kluwer, and it has all been very...

Feb 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I don’t think we have had any downtime or issues with UpToDate. It is very functional for what we...

Feb 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I have already recommended UpToDate. I think very highly of what we have been able to do with it so...

Feb 2020
 Helpful

 or  to see details.

Manager

Relationship

I don’t think I need anything more from the executive level. I am satisfied with the level of...

Feb 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

UpToDate is a phenomenal product. I only wish that every product could be as robust and built up...

Feb 2020
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

The system is very easy for our end users to use. That is why we use it; all of our providers wanted...

Jan 2020
 Helpful

 or  to see details.

CMIO

Service and Support

The vendor is highly proactive. They reach out to us to offer support and training. Rather than...

Jan 2020
 Helpful

 or  to see details.

CMIO

Other Observations & Comments

I think the system is up to date. The system gets used all the time, and we do track the usage and...

Jan 2020
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

The vendor keeps the system up to date. It is evidence based, and our providers love it. The...

Jan 2020
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

I am very happy with the system, and our providers are happy with it. They see the tool as a great benefit....

Jan 2020
 Helpful

 or  to see details.

CMIO

ROI / Cost (care and feeding)

The vendor doesn’t charge us for every little thing. The vendor charges us based on the number of...

Jan 2020
 Helpful

 or  to see details.

CMIO

Implementation and Training

Implementing the system is easy; the vendor just turns it on. The system doesn't require a lot of...

Jan 2020
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

The system is integrated. In other words, it is a single sign-on solution when I am in the EHR as...

Jan 2020
 Helpful

 or  to see details.

CMIO

Service and Support

A few times, we have had providers who used UpToDate on a workstation when someone else was logged...

Jan 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Wolters Kluwer has been doing better at giving more evidence-based information and giving more...

Jan 2020
 Helpful

 or  to see details.

Director

Relationship

Wolters Kluwer always sends alerts if there are any changes in the format. They haven’t really...

Jan 2020
 Helpful

 or  to see details.

Director

Relationship

Wolters Kluwer reaches out more than I even want them to. Once we have a product, not a lot happens.

Jan 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

UpToDate has more tangible outcomes than one of our other system. We see some data and outcomes, and...

Jan 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

UpToDate is our most used database right now, and it is integrated with our EHR. It is helping our...

Jan 2020
 Helpful

 or  to see details.

Director

Sales and Contracting

We are a customer of different divisions of Wolters Kluwer, and things do not seem very seamless. We...

Jan 2020
 Helpful

 or  to see details.

CMIO

Other Observations & Comments

Wolters Kluwer just doesn’t include all specialties yet. They are getting there, but there are some...

Jan 2020
 Helpful

 or  to see details.

CMIO

ROI / Cost (care and feeding)

UpToDate is a very popular product, but it is expensive.

Jan 2020
 Helpful

 or  to see details.

CMIO

ROI / Cost (care and feeding)

Wolters Kluwer never promised to hold the price steady, but UpToDate sure is expensive. I would like...

Jan 2020
 Helpful

 or  to see details.

CMIO

ROI / Cost (care and feeding)

UpToDate is a very popular product with our end users, but it is expensive when compared to the competition....

Jan 2020
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

I don’t know how Wolters Kluwer could make UpToDate more efficient. UpToDate is easy to use, and the...

Jan 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We are still installing UpToDate, and we only recently got a link for our mobile internet. UpToDate...

Dec 2019
 Helpful

 or  to see details.

Manager

Other Observations & Comments

I would tell Wolters Kluwer to think of innovative ways to highlight their products beyond what they...

Dec 2019
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Wolters Kluwer overprices the system, even though it is the best in its category. It is a superior...

Dec 2019
 Helpful

 or  to see details.

Manager

Future Outlook

The product is highly regarded and well thought of. It is considered to be number one in its...

Dec 2019
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The pricing model has been problematic. The product is superior, but there are pricing issues. I...

Dec 2019
 Helpful

 or  to see details.

Manager

Service and Support

Wolters Kluwer is excellent with technical support. Their tools require very little training, but...

Dec 2019
 Helpful

 or  to see details.

Manager

Interfacing and Integration

The user interfaces are very good. The product is best in its class, but there will always be room...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

The product has no interoperability; it is a standalone product.

Dec 2019
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

UpToDate has always been used heavily as a point-of-care tool and a reference for our physicians. We...

Nov 2019
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product is expensive, but the doctors love it.

Nov 2019
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The pricing structure is ridiculous. The way the vendor prices their products is really difficult to...

Nov 2019
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

I wish that UpToDate were a little snazzier for the amount of money that we pay. The coverage of...

Nov 2019
 Helpful

 or  to see details.

Manager

Other Observations & Comments

UpToDate costs several million dollars, but our doctors wanted it, and everybody uses it every day....

Nov 2019
 Helpful

 or  to see details.

Manager

Other Observations & Comments

Wolters Kluwer hasn't done any training because UpToDate is so easy. They wouldn't have a reason to...

Nov 2019
 Helpful

 or  to see details.

Manager

Interfacing and Integration

UpToDate won't even let us mix its search results with our search results. The integration is pretty...

Nov 2019
 Helpful

 or  to see details.

Manager

Relationship

UpToDate never breaks, so I have never had to call the vendor for support. I really like the head of...

Nov 2019
 Helpful

 or  to see details.

Director

Implementation and Training

Wolters Kluwer doesn't really do ongoing training, but I don't really think that they need to....

Nov 2019
 Helpful

 or  to see details.

Director

Interfacing and Integration

We actually have an integration between our EHR and Lexicomp Online. The integration is pretty slick....

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Wolters Kluwer does frequently update their drug monographs and other information.

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Lexicomp Online drives tangible outcomes for us because we are checking a lot of boxes for The Joint...

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We absolutely love Lexicomp Online. It is intuitive, and finding information is easy. The...

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Wolters Kluwer recently changed the look and feel of the login webpage. We can tell that it looks...

Nov 2019
 Helpful

 or  to see details.

Director

Implementation and Training

UpToDate is lacking patient education information.

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

UpToDate is very simple; using it is basically like looking at a website.

Nov 2019