Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Acute Care EMR (Global)

Middle East/Africa
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 82.8
Software average: 80.3
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Oracle Health
(Cerner) Millennium PowerChart (Non-US)  
KLAS comments icon
86.7
+1%
n=38
B+
A
B+
B
A-
B-
         
 
 
 
 
 
InterSystems
TrakCare EPR (Non-US)  
KLAS comments icon
78.0
+2%
n=21
C
B
C+
B-
B
C-
 
50.0
100.0
 
 
culture
B+
loyalty
A
operations
B+
product
B
relationship
A-
value
B-
 
 
culture
C
loyalty
B
operations
C+
product
B-
relationship
B
value
C-
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

  L  R      
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Cloud Solutions
VIDA (Non-US) (Mostly Saudi Arabia)
87.4
n=7
B
A+
B
B
A-
A-
       
 
 
 
 
 
Dedalus
Enterprise Management (Non-US) (DXC Technology)
L
86.4
n=3
B+
A
B
B-
B+
A-
       
 
 
 
 
 
Epic
EpicCare Inpatient EMR (Non-US)
L
93.6
n=4
A
A+
A-
A
A-
A
       
 
 
 
 
 
ezCaretech
BESTCare 2.0 (Non-US) L R
70.4
n=5
C+
C-
B-
C
C-
F
       
 
 
 
 
 
Health Insights
MEDiCACLOUDCARE (Non-US)
87
n=11
B
A
B+
B+
A-
C+
       
 
 
 
 
 
IQVIA
Arcus Air HIS (Non-US)
L
81.7
n=7
B
B
B-
B-
B
B-
       
 
 
 
 
 
OASIS
HMIS (Non-US) (Mostly Saudi Arabia)
79.4
n=9
B
B-
C
B
B-
B-
 

  L  R      

&nbps;
Cloud Solutions
VIDA (Non-US) (Mostly Saudi Arabia)
87.4
n=7
culture
B
loyalty
A+
operations
B
product
B
relationship
A-
value
A-
 

Dedalus
Enterprise Management (Non-US) (DXC Technology) L
86.4
n=3
culture
B+
loyalty
A
operations
B
product
B-
relationship
B+
value
A-
 

Epic
EpicCare Inpatient EMR (Non-US) L
93.6
n=4
culture
A
loyalty
A+
operations
A-
product
A
relationship
A-
value
A
 

ezCaretech
BESTCare 2.0 (Non-US) L R
70.4
n=5
culture
C+
loyalty
C-
operations
B-
product
C
relationship
C-
value
F
 

Health Insights
MEDiCACLOUDCARE (Non-US)
87
n=11
culture
B
loyalty
A
operations
B+
product
B+
relationship
A-
value
C+
 

IQVIA
Arcus Air HIS (Non-US) L
81.7
n=7
culture
B
loyalty
B
operations
B-
product
B-
relationship
B
value
B-
 

OASIS
HMIS (Non-US) (Mostly Saudi Arabia)
79.4
n=9
culture
B
loyalty
B-
operations
C
product
B
relationship
B-
value
B-
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
InterSystems
TrakCare EPR (Non-US)
n=20  100%
Oracle Health (Cerner)
Millennium PowerChart (Non-US)
n=36  100%
Part of Long Term Plans?
InterSystems
TrakCare EPR (Non-US)
n=20  100%
Oracle Health (Cerner)
Millennium PowerChart (Non-US)
n=36  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Acute Care EMR (Global) Awards

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