Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Acute Care EMR (Global)

Middle East/Africa
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 82.8
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Oracle Health
(Cerner) Millennium PowerChart (Non-US)  
KLAS comments icon
86.7
n=38
+1%
B+
A
B+
B
A-
B-
         
 
 
 
 
 
InterSystems
TrakCare EPR (Non-US)  
KLAS comments icon
78
n=21
+2%
C
B
C+
B-
B
C-
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Oracle Health
(Cerner) Millennium PowerChart (Non-US)
 
86.7
n=38
KLAS comments icon  COMMENTS
    +1%
B+
A
B+
B
A-
B-
InterSystems
TrakCare EPR (Non-US)
 
78
n=21
KLAS comments icon  COMMENTS
    +2%
C
B
C+
B-
B
C-
Company/solution
 
Censinet assessment N/A
 
culture
B+
loyalty
A
operations
B+
product
B
relationship
A-
value
B-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C
loyalty
B
operations
C+
product
B-
relationship
B
value
C-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


  L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Cloud Solutions
VIDA (Non-US) (Mostly Saudi Arabia) [NE]
87.4
n=7
B
A+
B
B
A-
A-
       
 
 
 
 
 
Dedalus
Enterprise Management (Non-US) (DXC Technology) *
L
86.4
n=3
B+
A
B
B-
B+
A-
       
 
 
 
 
 
Epic
EpicCare Inpatient EMR (Non-US) *
L
93.6
n=4
A
A+
A-
A
A-
A
       
 
 
 
 
 
ezCaretech
BESTCare 2.0 (Non-US) *
L
70.4
n=5
C+
C-
B-
C
C-
F
       
 
 
 
 
 
Health Insights
MEDiCACLOUDCARE (Non-US) [NE]
87
n=11
B
A
B+
B+
A-
C+
       
 
 
 
 
 
IQVIA
Arcus Air HIS (Non-US) *
L
81.7
n=7
B
B
B-
B-
B
B-
       
 
 
 
 
 
OASIS
HMIS (Non-US) (Mostly Saudi Arabia) [NE]
79.4
n=9
B
B-
C
B
B-
B-
 

  L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Cloud Solutions
VIDA (Non-US) (Mostly Saudi Arabia) [NE]
culture
B
loyalty
A+
operations
B
product
B
relationship
A-
value
A-
87.4
n=7
     
Dedalus
Enterprise Management (Non-US) (DXC Technology) *
L
culture
B+
loyalty
A
operations
B
product
B-
relationship
B+
value
A-
86.4
n=3
     
Epic
EpicCare Inpatient EMR (Non-US) *
L
culture
A
loyalty
A+
operations
A-
product
A
relationship
A-
value
A
93.6
n=4
     
ezCaretech
BESTCare 2.0 (Non-US) *
L
culture
C+
loyalty
C-
operations
B-
product
C
relationship
C-
value
F
70.4
n=5
     
Health Insights
MEDiCACLOUDCARE (Non-US) [NE]
culture
B
loyalty
A
operations
B+
product
B+
relationship
A-
value
C+
87
n=11
     
IQVIA
Arcus Air HIS (Non-US) *
L
culture
B
loyalty
B
operations
B-
product
B-
relationship
B
value
B-
81.7
n=7
     
OASIS
HMIS (Non-US) (Mostly Saudi Arabia) [NE]
culture
B
loyalty
B-
operations
C
product
B
relationship
B-
value
B-
79.4
n=9
 

  L      

Company/solution
Cloud Solutions
VIDA (Non-US) (Mostly Saudi Arabia) [NE]
87.4
n=7
culture
B
loyalty
A+
operations
B
product
B
relationship
A-
value
A-
 

Dedalus
Enterprise Management (Non-US) (DXC Technology) * L
86.4
n=3
culture
B+
loyalty
A
operations
B
product
B-
relationship
B+
value
A-
 

Epic
EpicCare Inpatient EMR (Non-US) * L
93.6
n=4
culture
A
loyalty
A+
operations
A-
product
A
relationship
A-
value
A
 

ezCaretech
BESTCare 2.0 (Non-US) * L
70.4
n=5
culture
C+
loyalty
C-
operations
B-
product
C
relationship
C-
value
F
 

Health Insights
MEDiCACLOUDCARE (Non-US) [NE]
87
n=11
culture
B
loyalty
A
operations
B+
product
B+
relationship
A-
value
C+
 

IQVIA
Arcus Air HIS (Non-US) * L
81.7
n=7
culture
B
loyalty
B
operations
B-
product
B-
relationship
B
value
B-
 

OASIS
HMIS (Non-US) (Mostly Saudi Arabia) [NE]
79.4
n=9
culture
B
loyalty
B-
operations
C
product
B
relationship
B-
value
B-
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Acute Care EMR (Global) (Middle East/Africa) Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
InterSystems
InterSystems TrakCare EPR (Non-US)
n=20  100%
Oracle Health (Cerner)
Oracle Health (Cerner) Millennium PowerChart (Non-US)
n=36  100%
Part of Long Term Plans?
InterSystems
InterSystems TrakCare EPR (Non-US)
n=20  100%
Oracle Health (Cerner)
Oracle Health (Cerner) Millennium PowerChart (Non-US)
n=36  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Acute Care EMR (Global) Awards