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Optimum Healthcare IT HIT Implementation Leadership - Small Comments
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KLAS Research Director - Kaleb Harris
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User Commentary

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Director

We get a lot of value from Optimum Healthcare IT. I am happy to use their services, and am very...

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Director

Optimum Healthcare IT’s strengths were their collaborative nature, leadership skills, and technical...

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Manager

I was very happy with Optimum Healthcare IT’s work. They started off in-person, and then with the...

Jun 2021
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Manager

We got charged for anything that the consultants did or brought in. We were charged fairly for the...

Jun 2021
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Manager

Optimum Healthcare IT met my expectations. To exceed our expectations, they would have had to bring...

Jun 2021
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Manager

I would like to have seen the person who staffed us be more engaged. They were very engaged at the...

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VP/Other Executive

Optimum Healthcare IT definitely helped us with our implementation. One of their resources was able...

Jan 2021
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VP/Other Executive

Optimum Healthcare IT hasn't hit the ball out of the part with some of the resources we have worked...

Jan 2021
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CIO

We have been working with Optimum Healthcare IT primarily on our implementation of our new system....

Jan 2021
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CIO

Optimum Healthcare IT has been very good and responsive. They have consistently had a very good...

Jan 2021
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Director

Our program director is doing a fantastic job for us. I have been working with that person now for...

Nov 2020
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Director

The vendor’s person that we have serving in the program director role definitely has a high degree...

Nov 2020
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Director

Our resource is absolutely fulfilling the need to drive the project forward and has eyes on the...

Nov 2020
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Director

My recommendation to a peer or a friend comes down to the pricing. Optimum Healthcare IT is going to...

Nov 2020
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Director

Optimum Healthcare IT has been able to turn around good, solid candidates based on our requirements...

Nov 2020
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Director

While the vendor has very high-caliber contractors, their rate is also higher than any other vendor...

Nov 2020
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CIO

We struggled with one consultant, and I think that person’s personality played a role. We had to...

Nov 2020
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CIO

The vendor stands out with their staff support in the revenue cycle space, and that is where the...

Nov 2020
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CIO

We have had one situation where we have had to replace a person, and the vendor worked very quickly...

Nov 2020
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CIO

I would prefer to have a consultant come to me with recommendations when there are problems rather...

Nov 2020
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CIO

Generally speaking, the bulk of the consultants have been good. We have struggled with one...

Nov 2020
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Director

Optimum Healthcare IT has done a really good job of putting forward quality consultants. We have a...

Oct 2020
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Director

The experience with Optimum Healthcare IT has been very good. They have been wonderful throughout...

Oct 2020
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Director

Optimum Healthcare IT has quality candidates. The vendor screens the candidates well by doing...

Oct 2020
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Director

I would likely recommend Optimum Healthcare IT. I have already recommended them. Whenever we have a...

Oct 2020
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Director

I would like to see more flexibility within the solutions in terms of the vendor's strategic...

Oct 2020
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Director

COVID-19 has dampened some of the creative exchange that we had with the vendor. Everybody is...

Oct 2020
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Director

I trust Optimum Healthcare IT enough to use their sister company, which is a totally separate...

Oct 2020
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VP/Other Executive

Our main contact from Optimum Healthcare IT was very experienced and had done a lot of...

Oct 2020
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VP/Other Executive

Our application analysts from Optimum Healthcare IT have been very knowledgeable. The analysts have...

Oct 2020
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CIO

We have a very experienced project leader who really knows and understands the revenue cycle and has...

Sep 2020
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CIO

We interviewed and interfaced with the vendor's leaders, and they knew exactly what we were looking...

Sep 2020
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CIO

From a revenue cycle standpoint, the vendor has been very involved in setting up the system. The...

Sep 2020
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CIO

The vendor executives are very much willing to partner with us. Things don't always have to be by...

Sep 2020
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