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Optimum Healthcare IT HIT Implementation Leadership - Small
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
User Commentary
VP/Other Executive
We had one consultant who was in over their head. They didn’t have the experience to lead a complex...
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VP/Other Executive
I will give Optimum Healthcare IT a lot of credit for how they made accommodations when a consultant...
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VP/Other Executive
Optimum Healthcare IT's core leadership attended a lot of our project calls. They were involved in...
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VP/Other Executive
The firm was very prompt at filling the requested roles within a week or two. We still choose to use...
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VP/Other Executive
Toward the end of the project, we uncovered that the Optimum Healthcare IT team didn't follow our...
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Director
We get a lot of value from Optimum Healthcare IT. I am happy to use their services, and am very...
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Director
Optimum Healthcare IT’s strengths were their collaborative nature, leadership skills, and technical...
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Manager
I was very happy with Optimum Healthcare IT’s work. They started off in-person, and then with the...
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Manager
We got charged for anything that the consultants did or brought in. We were charged fairly for the...
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Manager
Optimum Healthcare IT met my expectations. To exceed our expectations, they would have had to bring...
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Manager
I would like to have seen the person who staffed us be more engaged. They were very engaged at the...
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VP/Other Executive
Optimum Healthcare IT definitely helped us with our implementation. One of their resources was able...
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VP/Other Executive
Optimum Healthcare IT hasn't hit the ball out of the part with some of the resources we have worked...
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CIO
We have been working with Optimum Healthcare IT primarily on our implementation of our new system....
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CIO
Optimum Healthcare IT has been very good and responsive. They have consistently had a very good...
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Director
Our program director is doing a fantastic job for us. I have been working with that person now for...
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Director
The vendor’s person that we have serving in the program director role definitely has a high degree...
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Director
Our resource is absolutely fulfilling the need to drive the project forward and has eyes on the...
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Director
My recommendation to a peer or a friend comes down to the pricing. Optimum Healthcare IT is going to...
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Director
Optimum Healthcare IT has been able to turn around good, solid candidates based on our requirements...
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Director
While the vendor has very high-caliber contractors, their rate is also higher than any other vendor...
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CIO
We struggled with one consultant, and I think that person’s personality played a role. We had to...
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CIO
The vendor stands out with their staff support in the revenue cycle space, and that is where the...
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CIO
We have had one situation where we have had to replace a person, and the vendor worked very quickly...
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CIO
I would prefer to have a consultant come to me with recommendations when there are problems rather...
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CIO
Generally speaking, the bulk of the consultants have been good. We have struggled with one...
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Director
Optimum Healthcare IT has done a really good job of putting forward quality consultants. We have a...
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Director
The experience with Optimum Healthcare IT has been very good. They have been wonderful throughout...
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Director
Optimum Healthcare IT has quality candidates. The vendor screens the candidates well by doing...
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Director
I would likely recommend Optimum Healthcare IT. I have already recommended them. Whenever we have a...
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Director
I would like to see more flexibility within the solutions in terms of the vendor's strategic...
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Director
COVID-19 has dampened some of the creative exchange that we had with the vendor. Everybody is...
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Director
I trust Optimum Healthcare IT enough to use their sister company, which is a totally separate...
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