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2018 Best in KLAS Awards - Software and Professional Services 2018 Best in KLAS Awards - Software and Professional Services
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2018 Best in KLAS Awards - Software and Professional Services

author - Adam Gale
Author
Adam Gale
author - Dan Czech
Author
Dan Czech
 
January 30, 2018 | Read Time: 5  minutes

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The 2018 Best in KLAS designation is reserved for vendor solutions that lead those software and services market segments that have the broadest operational and clinical impact on healthcare organizations. These vendors earn the title of Best in KLAS—a recognition of their outstanding efforts to help healthcare professionals deliver better patient care. Separate from the winners of Best in KLAS, Category Leaders also earn top honors for helping healthcare professionals provide better patient care. The Category Leader designation is reserved for vendor solutions that lead select market segments in which at least two products meet a minimum level of KLAS Konfidence.

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Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Acute Care EMR
(Large Hospital/IDN)
Epic EpicCare Inpatient EMR

88.2

Automated Dispensing Cabinets
Omnicell OmniRx

87.9

HIT Implementation Support and Staffing
Optimum Healthcare IT

97.2

Smart Pumps
ICU Medical Plum 360 (LVP Only)

86.0

Ambulatory and Post Acute Care TOP

Ambulatory EMR
(11-75 Physicians)
athenahealth athenaClinicals

86.7

Ambulatory EMR
(Over 75 Physicians)
Epic EpicCare Ambulatory EMR

88.1

Claims and Clearinghouse
Navicure ClaimFlow

90.4

Homecare
Thornberry NDoc

93.1

Long-Term Care
MatrixCare

85.6

Patient Portals
Epic MyChart

89.9

Practice Management
(11-75 Physicians)
athenahealth athenaCollector

87.3

Practice Management
(Over 75 Physicians)
Epic Resolute/Prelude/Cadence Ambulatory

89.6

Financial / Revenue Cycle / HIM TOP

Enterprise Resource Planning
(ERP)
Workday HCM, Financial Management and Supply Chain

90.0

Healthcare Business Intelligence and Analytics
Change Healthcare Analytics Explorer (McKesson)
Health Catalyst Analytics Platform

89.1

Patient Access
Recondo Technology Patient Access

87.2

Revenue Cycle Outsourcing
Navigant Cymetrix

85.0

Speech Recognition: Front-End EMR
MModal Fluency Direct

91.2

Value Based Care TOP

Health Information Exchange
(HIE)
Epic Care Everywhere
InterSystems HealthShare Information Exchange

91.6

Population Health
Enli CareManager

87.6

Value-Based Care Consulting
Deloitte Consulting

93.1

Services and Consulting TOP

Healthcare Management Consulting
ECG Management Consultants

94.3

HIT Advisory Services
Optimum Healthcare IT

98.0

Imaging Systems and Equipment TOP

Cardiology
Merge, an IBM Company, Cardio

79.9

PACS
(Large Hospital/IDN)
Sectra PACS

93.4

VNA/Image Archive
Merge, an IBM Company, iConnect Enterprise Archive

83.7

Payer Solutions TOP

Payer Claims and Administration Platforms
Health Solutions Plus (HSP) MediTrac

82.6

Payer Quality Analytics and Reporting
Change Healthcare Quality Performance Advisor (Altegra Health)

85.1

Other TOP

Anesthesia
iProcedures iPro Anesthesia

91.8

Community HIS
(Small - 1-200 Beds)
MEDITECH C/S and 6.x Community HIS

78.2

Cybersecurity Advisory Services
Clearwater Compliance

95.5

Emergency Department
Wellsoft EDIS

91.1

Most Improved Medical Equipment
Omnicell i.v.STATION Robots

76.0

Most Improved Overall Software
GE Healthcare Universal Viewer

64.1

Most Improved Physician Practice
NextGen Enterprise EHR (Over 75 Physicians)

65.1

Overall Healthcare Management Consulting
ECG Management Consultants

94.3

Overall IT Services Firm
Optimum Healthcare IT

96.0

Category Leaders

Inpatient Clinical Care TOP

340B Management Systems
Verity Solutions Verity 340B

91.3

Acute Care EMR
(Community Hospital)

athenahealth athenaClinicals for Hospitals & Health Systems

80.6

Alarm Management
Connexall

91.2

Clinical Decision Support - Point of Care Clinical Reference
EBSCO Health Nursing Reference Center (nursing reference)

91.7

Clinical Decision Support - Surveillance
VigiLanz Dynamic PharmacoVigilance (DPV)

89.9

Go-Live Support
Optimum Healthcare IT

95.5

Infection Control and Monitoring
VigiLanz Dynamic Infection Control Monitor (ICM)

90.3

Integration Engines
Corepoint Health Integration Engine

97.0

Interactive Patient Systems
TVR Communications pCare

90.8

IV Workflow Management
MedKeeper PharmacyKeeper Verification

85.1

Mobile Charge Capture
MedAptus Pro Charge Capture

91.9

Pharmacy Automation - Medication Carousels
Omnicell WorkflowRx Carousel

85.6

Retail Pharmacy - Outpatient
Epic Willow Ambulatory

89.5

Single Sign-On
HealthCast eXactACCESS/QwickACCESS

92.7

Ambulatory and Post Acute Care TOP

Ambulatory RCM Services
Greenway Health Revenue Services

86.5

Urgent Care
Practice Velocity VelociDoc Tablet Urgent Care

81.6

Financial / Revenue Cycle / HIM TOP

Business Decision Support
Strata Decision Technology StrataJazz Decision Support

85.6

Business Solutions Implementation Services
ROI Healthcare Solutions

96.6

Computer-Assisted Coding
(CAC)

Dolbey Fusion CAC

90.3

Document Management and Imaging
Quest Diagnostics ChartMaxx

84.7

Medical Records Coding
Nuance Clintegrity Coding

86.2

Patient Accounting and Patient Management
(Community Hospital)

MEDITECH C/S and 6.x Patient Accounting

79.7

Patient Flow
TeleTracking Capacity Management Suite

90.2

Patient Privacy Monitoring
Iatric Systems Security Audit Manager

91.0

Quality Management
Nuance Clintegrity Quality Solutions

93.1

Real-Time Location Systems
(RTLS)

CenTrak RTLS (Hardware Only)

88.3

Revenue Cycle - Chargemaster Management
Craneware Chargemaster Toolkit

95.1

Scheduling: Nurse and Staff
Change Healthcare ANSOS One-Staff (McKesson)

86.5

Scheduling: Physician
Lightning Bolt Scheduling

95.5

Talent Management
Workday Human Capital Management (Talent Management)

88.3

Time and Attendance
Kronos Workforce Timekeeper

84.0

Value Based Care TOP

Patient Outreach
CipherHealth Voice

91.7

Virtual Care Platforms
InTouch Health Telehealth Network

90.1

Services and Consulting TOP

Clinical Optimization
Impact Advisors

92.1

Outsourced Coding
Oxford Healthcare IT HIM

94.1

Revenue Cycle Optimization
Impact Advisors

91.5

Imaging Systems and Equipment TOP

Advanced Visualization
Philips IntelliSpace Portal

83.0

Cardiology Hemodynamics
Merge, an IBM Company. Hemo

83.8

Image Exchange
Ambra DG Suite (DICOM Grid)

93.4

Oncology
Varian ARIA (Med & Rad Onc)

78.1

Oncology Treatment Planning
Varian Eclipse

85.1

PACS
(Community Hospital)

INFINITT PACS

93.6

Radiation Therapy
Varian TrueBeam

90.9

Speech Recognition: Front-End Imaging
Dolbey Fusion Expert

90.2

Universal Viewer
(Imaging)

Carestream Vue Motion

89.0

Other TOP

Anatomic Pathology
Cerner CoPathPlus

86.3

Healthcare Price Transparency
Change Healthcare True View

75.5

Labor and Delivery
Clinical Computer Systems OBIX Perinatal Data System

92.2

Security - EMM/MDM
VMware AirWatch Mobile Device Management

84.0

Surgery Management
Epic OpTime

84.6

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.