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KLAS Articles - 2010

2010: The Final Tour

2010: The Final Tour

29 Dec 10 by Adam Gale

The end of the year always makes me feel a little nostalgic as I review the successes and challenges of the year and excited as I contemplate the future. With the publication of the new Top 20 Best in KLAS Awards report I am amazed at some of the changes this past year. Here are a few of the biggest, as I see them:

Is there life outside HITECH?

Is there life outside HITECH?

24 Nov 10 by Adam Gale

With all the talk on Meaningful Use, I am left sometimes to wonder what happens to all the other systems that are not ARRA linked? The biggest and most brutal to think about is your patient accounting and patient management system. Like it says in Les Miserables, “At the end of the day, you're another day older.” These systems, many written in the 70s, continue to perform well but they're not getting any younger. The pressure behind this dam is building, and the question comes to us often, “When will it actually make sense to move off this dinosaur?”

Women's Imaging - Integration

Women's Imaging - Integration

17 Nov 10 by Emily Crane

Recently we wrapped up the research phase of a very comprehensive study involving all aspects of imaging needs for women. We found some interesting parallels with the migration of independent women's breast imaging centers.

You've Shared Your Input, Now What?

You've Shared Your Input, Now What?

28 Oct 10 by Adam Gale

Do you ever wonder what happens to the candid feedback you share once you finish your KLAS evaluation? What in the world do the vendors actually do with your anonymous critique?

Candy Wrappers & Your Vendor Partners

Candy Wrappers & Your Vendor Partners

30 Sep 10 by Adam Gale

Have you ever noticed it’s a lot easier to be transparent when things are going well? When things aren’t going well, there are typically things in deep dark corners that you would prefer no one ever find, like my four year old son and the growing stack of candy wrappers I just recently stumbled upon under his bed.

Emergency Department Takes Center Stage

Emergency Department Takes Center Stage

31 Aug 10 by Adam Gale

I can’t remember if it was 3rd grade or 4th grade, but fractions were a whole new world to me as a student at Cedar Grove Elementary in Damascus, Maryland many years ago. Turns out fractions have been a big topic the last few weeks as well, as the final rules on Meaningful Use were published.

Cheering for the Underdog

Cheering for the Underdog

27 Jul 10 by Adam Gale

Most of us find it very easy to root for the underdog. When 14th seeded Ohio beat Georgetown in March Madness, nearly all of us (Georgetown fans excluded) smiled. We can’t help but feel good inside as we watch “Hoosiers” and “Remember the Titans”, cheering for the improbable team that overcomes insurmountable odds to win. We probably all feel like we face those same insurmountable odds at one time or another

Free CPOE Download – Getting Answers

Free CPOE Download – Getting Answers

22 Jul 10 by Chris O'Neal

Is truth stranger than fiction? That depends on how you would answer the following questions…

Is the Grass Greener: Ambulatory EMRs

Is the Grass Greener: Ambulatory EMRs

24 Jun 10 by Adam Gale

Am I crazy, or is the room really crowded when you invite all the ambulatory EMR vendors over for a chance to sell? Last week during lunch we asked some of the KLAS team the theoretical question, “Which EMR would you buy if you were out looking today?”

Second Careers for Radiologists

Second Careers for Radiologists

17 Jun 10 by Chris O'Neal

Do you know of good second careers for radiologists? This question came from the president of a large radiology group, as we discussed the financial constraints that outpatient imaging faces.

Traveling First KLAS?

Traveling First KLAS?

15 Jun 10 by Ben Brown

I recently missed a flight home, due to no fault of my own. Ever happen to you? Frustrating! Have you ever had a piece of equipment or device go down in your department, due to no fault of your own? I’m sure all you wanted was to get it working so your department would be up and running again on all cyclinders quickly. All I wanted was to get home quickly too. Did your vendor treat you like a first class passenger and promptly respond to get things fixed or… not so much?

Allscripts and Eclipsys: Together at Last

Allscripts and Eclipsys: Together at Last

11 Jun 10 by Adam Gale

There have been rumblings for months that Eclipsys and Allscripts would be getting together. I’m convinced that most of these rumblings were from people who had no specific knowledge of what was going on, but the pairing made enough sense to have a real conversation. The discussion would ultimately turn to Microsoft and Eclipsys or some other potential merger in the market.

Radiologists Making A Difference

Radiologists Making A Difference

7 Jun 10 by Emily Crane

Dr. Tariq Gill is the head of a very large radiology group in New York state as well as a foundation called Radiologists Without Borders. Recently he reflected on a trip he took to Tanzania where he moved one step closer to fulfilling a passion he’s had for years … to provide radiology services to third world countries.

Healthcare Business Intelligence: Shelfware or Salvation?

Healthcare Business Intelligence: Shelfware or Salvation?

20 May 10 by Adam Gale

I’ve spoken to many healthcare providers recently who are looking to take advantage of all that meaty data that now resides in their systems. The problem? It’s stuck.

Getting a Grip on Meaningful Use

Getting a Grip on Meaningful Use

17 May 10 by Karen Ondo

Want to get a grip on meaningful use? Today’s post is offering an easy but great suggestion.

If Only I Could Do It Over

If Only I Could Do It Over

10 May 10 by Kent Gale

To some there is no sense of urgency. For me, having recently passed the 60 threshold, I am becoming much better acquainted with my physician and the cadre of clinicians that come with him. I was able to go some 30 years without a physical or any reason to have a physical (bad idea, even if you are healthy).

Getting the Real Story

Getting the Real Story

27 Apr 10 by Kent Gale

It looks clear and clean but can I drink it. That clear flowing stream may look trustworthy but Giardia, a painful parasite, might be invisibly lurking there. Sometimes reality isn’t what it appears.

Red Light, Green Light

Red Light, Green Light

19 Apr 10 by Adam Gale

Do you remember the game of Red Light, Green Light growing up as a kid? The person in charge, usually the biggest, strongest or bossiest kid, would stand up in the front of the yard and either yell red light or green light indicating whether you could sprint forward toward the goal or not. It always seemed rather random, and to be honest, I never really got the point.

The Times They Are a-Changin'

The Times They Are a-Changin'

13 Apr 10 by Chris O'Neal

Recent healthcare legislation has prompted massive debate on its merits and consequences. Bob Dylan said it best--the times, they are a-changin'.

Changes at the Top

Changes at the Top

30 Mar 10 by Adam Gale

President Obama must be feeling pretty good about his recent victory in the healthcare reform movement. It is amazing to see the change in direction that can occur when a new chief executive takes over. Whether or not you like those changes probably depends on what side of the aisle you’re on, but there’s no mistaking the impact of a new leader.

Version Vexation

Version Vexation

18 Mar 10 by Adam Gale

Wanting to get to meaningful use? Well, better make sure you are on the right version of your vendor’s software. Serious upgrades are in the works if you are a McKesson, Meditech or Siemens customer. Every vendor has a version you need to be on for their “certified version”. See if you can descramble the alphabet soup:

HIE Reality - Connection Yet to Be Achieved

HIE Reality - Connection Yet to Be Achieved

12 Mar 10 by Kent Gale

As the February sun reflected off the ATM, I counted out the cash I would use to buy some gifts in Cabo San Lucas for friends and family back home. In just seconds I was recognized and rewarded with cash. How does that relate to health information exchanges (HIEs)?

The $250,000 Lesson in Risk

The $250,000 Lesson in Risk

8 Feb 10 by Chris O'Neal

The New Orleans Saints are Super Bowl Champions. As a lifelong NFL fan I never thought I would actually say those words in my lifetime. Generous credit has to be given to Sean Payton, who has made all the tough calls in the Big Easy since arriving in 2006.

How Do HIT Vendors Respond to Your Feedback?

How Do HIT Vendors Respond to Your Feedback?

2 Feb 10 by Adam Gale

Most of you know the vendors you work with quite well. But, do you ever wonder how your vendor responds to input from KLAS?

Is ARRA a Carpetbagger Opportunity?

Is ARRA a Carpetbagger Opportunity?

25 Jan 10 by Kent Gale

The haste to be ready for ARRA stimulus dollars could produce IT carpetbaggers that promise much, get paid millions, and deliver little. What can be done to minimize or eliminate the risk of ARRA IT carpetbaggers?

Where is the HIT magic bullet?

Where is the HIT magic bullet?

12 Jan 10 by Chris O'Neal

Where is the magic bullet in healthcare IT? Providers say the ideal clinical HIT platform doesn't exist yet.

Going from Worst to First as a Healthcare IT Vendor

Going from Worst to First as a Healthcare IT Vendor

5 Jan 10 by Adam Gale

I occasionally see healthcare IT vendors throw their hands up in exasperation, thinking it is impossible to actually improve their client satisfaction.

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