Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2022 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Patient Portals

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 77.8
Software average: 80.3
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
Censinet
assessment
                     
Epic
MyChart  
KLAS comments icon
88.8
n=57
0%
A-
A
B
B+
A-
B
         
 
 
 
 
 
 
athenahealth
athenaCommunicator  
KLAS comments icon
80.5
n=29
-0%
C+
B
B-
B-
C+
B-
         
 
 
 
 
 
 
eClinicalWorks
Patient Portal  
KLAS comments icon
78.1
n=15
0%
C-
B+
B-
C+
C+
C+
         
 
 
 
 
 
 
Greenway Health
Greenway Patient Portal  
KLAS comments icon
73.2
n=20
-0%
C
C+
C
C+
B-
D-
         
 
 
 
 
 
 
Cerner
HealtheLife  
KLAS comments icon
73
n=23
-0%
D
B-
C
C+
C
C
         
 
 
 
 
 
 
Allscripts
FollowMyHealth  
KLAS comments icon
65.7
n=23
0%
D+
D+
C-
D+
C-
F
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Epic
MyChart
 
88.8
n=57
KLAS comments icon  COMMENTS
    0%
A-
A
B
B+
A-
B
athenahealth
athenaCommunicator
 
80.5
n=29
KLAS comments icon  COMMENTS
    -0%
C+
B
B-
B-
C+
B-
eClinicalWorks
Patient Portal
 
78.1
n=15
KLAS comments icon  COMMENTS
    0%
C-
B+
B-
C+
C+
C+
Greenway Health
Greenway Patient Portal
 
73.2
n=20
KLAS comments icon  COMMENTS
    -0%
C
C+
C
C+
B-
D-
Cerner
HealtheLife
 
73
n=23
KLAS comments icon  COMMENTS
    -0%
D
B-
C
C+
C
C
Allscripts
FollowMyHealth
 
65.7
n=23
KLAS comments icon  COMMENTS
    0%
D+
D+
C-
D+
C-
F
Company/solution
88.8
n=57
 
Censinet assessment N/A
 
culture
A-
loyalty
A
operations
B
product
B+
relationship
A-
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C+
loyalty
B
operations
B-
product
B-
relationship
C+
value
B-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C-
loyalty
B+
operations
B-
product
C+
relationship
C+
value
C+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C
loyalty
C+
operations
C
product
C+
relationship
B-
value
D-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D
loyalty
B-
operations
C
product
C+
relationship
C
value
C
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D+
loyalty
D+
operations
C-
product
D+
relationship
C-
value
F
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions not ranked
 


L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
Censinet
assessment
                   
MEDITECH
Patient and Consumer Health Portal *
L
87.6
n=12
B+
A
B
B
B+
A
       
 
 
 
 
 
 
NextGen Healthcare
Medfusion Patient Portal *
L
85.7
n=11
B+
B
B+
B+
B
B+
 

L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
     
MEDITECH
Patient and Consumer Health Portal *
L
culture
B+
loyalty
A
operations
B
product
B
relationship
B+
value
A
87.6
n=12
     
NextGen Healthcare
Medfusion Patient Portal *
L
culture
B+
loyalty
B
operations
B+
product
B+
relationship
B
value
B+
85.7
n=11
 

L      *Limited Data

Company/solution
MEDITECH
Patient and Consumer Health Portal * L
87.6
n=12
culture
B+
loyalty
A
operations
B
product
B
relationship
B+
value
A
 

NextGen Healthcare
Medfusion Patient Portal * L
85.7
n=11
culture
B+
loyalty
B
operations
B+
product
B+
relationship
B
value
B+
 
 
 
 
 
 
 
 

Past Patient Portals Awards