Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2022 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Virtual Care Platforms (Non-EMR)

 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 82.3
Software average: 80.9
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
Censinet
assessment
                     
Caregility
Platform  
KLAS comments icon
92
n=17
0%
A-
A
A-
A
A
A
         
 
 
 
 
 
 
VSee
Simple Health  
KLAS comments icon
86.7
n=18
0%
A-
A-
B
B
B
A
         
 
 
 
 
 
 
Teladoc Health
Virtual Care Platform (InTouch)  
KLAS comments icon
84.8
n=46
-0%
B
B+
B+
B
A-
B-
         
 
 
 
 
 
 
Teladoc Health
Licensed Platform  
KLAS comments icon
79.7
n=19
0%
B-
B
B
C+
B
C+
         
 
 
 
 
 
 
MDLIVE
Virtual Visits  
KLAS comments icon
78.3
n=25
0%
C+
B-
C+
C
B
B
         
 
 
 
 
 
 
Amwell
(American Well) Amwell Platform  
KLAS comments icon
72.9
n=42
-0%
D+
C+
C
C
C
C
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Caregility
Platform
 
92
n=17
KLAS comments icon  COMMENTS
    0%
A-
A
A-
A
A
A
VSee
Simple Health
 
86.7
n=18
KLAS comments icon  COMMENTS
    0%
A-
A-
B
B
B
A
Teladoc Health
Virtual Care Platform (InTouch)
 
84.8
n=46
KLAS comments icon  COMMENTS
    -0%
B
B+
B+
B
A-
B-
Teladoc Health
Licensed Platform
 
79.7
n=19
KLAS comments icon  COMMENTS
    0%
B-
B
B
C+
B
C+
MDLIVE
Virtual Visits
 
78.3
n=25
KLAS comments icon  COMMENTS
    0%
C+
B-
C+
C
B
B
Amwell
(American Well) Amwell Platform
 
72.9
n=42
KLAS comments icon  COMMENTS
    -0%
D+
C+
C
C
C
C
Company/solution
 
Censinet assessment N/A
 
culture
A-
loyalty
A
operations
A-
product
A
relationship
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
A-
loyalty
A-
operations
B
product
B
relationship
B
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B
loyalty
B+
operations
B+
product
B
relationship
A-
value
B-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B-
loyalty
B
operations
B
product
C+
relationship
B
value
C+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C+
loyalty
B-
operations
C+
product
C
relationship
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D+
loyalty
C+
operations
C
product
C
relationship
C
value
C
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions not ranked
 


L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
Censinet
assessment
                   
Mend
*
L
89.1
n=12
A-
A-
A-
B
A-
A
       
 
 
 
 
 
 
swyMed
Telemedicine *
L
93.6
n=7
A
A+
B
A+
A
A+
       
 
 
 
 
 
 
Zipnosis
*
L
88.8
n=14
A
A
A-
B
A-
B
 

L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
     
Mend
*
L
culture
A-
loyalty
A-
operations
A-
product
B
relationship
A-
value
A
89.1
n=12
     
swyMed
Telemedicine *
L
culture
A
loyalty
A+
operations
B
product
A+
relationship
A
value
A+
93.6
n=7
     
Zipnosis
*
L
culture
A
loyalty
A
operations
A-
product
B
relationship
A-
value
B
88.8
n=14
 

L      *Limited Data

Company/solution
Mend
* L
89.1
n=12
culture
A-
loyalty
A-
operations
A-
product
B
relationship
A-
value
A
 

swyMed
Telemedicine * L
93.6
n=7
culture
A
loyalty
A+
operations
B
product
A+
relationship
A
value
A+
 

Zipnosis
* L
88.8
n=14
culture
A
loyalty
A
operations
A-
product
B
relationship
A-
value
B
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Virtual Care Platforms (Non-EMR) Awards