Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2022 Model.LastYear=2023 Model.ShowLoggedOut=True
 
 
 
2022 Best In Klas
 

Virtual Care Platforms (Non-EMR)

 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 83.2
Software average: 81.4
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2021-2022)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                   
Caregility
Platform  
KLAS comments icon
90.2
n=32
-2%
A-
A
A-
A-
A-
A
         
 
 
 
 
 
Access TeleCare
SOC Telemed Telemed IQ  
KLAS comments icon
86.5
n=27
N/A
B+
B+
B
B+
B+
A-
         
 
 
 
 
 
Teladoc Health
Virtual Care Platform (InTouch)  
KLAS comments icon
83.3
n=39
-2%
B
B+
B
B
B+
C+
         
 
 
 
 
 
Updox
Telehealth  
KLAS comments icon
82.9
n=31
N/A
B+
B
B
B
B-
B
         
 
 
 
 
 
MDLIVE
Virtual Visits  
KLAS comments icon
77.7
n=15
-1%
B
B-
B-
C
C
B-
         
 
 
 
 
 
Amwell
Platform  
KLAS comments icon
76.2
n=42
+4%
C
C+
B-
C+
C+
C+
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2021-2022)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Caregility
Platform
 
90.2
n=32
KLAS comments icon  COMMENTS
    -2%
A-
A
A-
A-
A-
A
Access TeleCare
SOC Telemed Telemed IQ
 
86.5
n=27
KLAS comments icon  COMMENTS
    N/A
B+
B+
B
B+
B+
A-
Teladoc Health
Virtual Care Platform (InTouch)
 
83.3
n=39
KLAS comments icon  COMMENTS
    -2%
B
B+
B
B
B+
C+
Updox
Telehealth
 
82.9
n=31
KLAS comments icon  COMMENTS
    N/A
B+
B
B
B
B-
B
MDLIVE
Virtual Visits
 
77.7
n=15
KLAS comments icon  COMMENTS
    -1%
B
B-
B-
C
C
B-
Amwell
Platform
 
76.2
n=42
KLAS comments icon  COMMENTS
    +4%
C
C+
B-
C+
C+
C+
Company/solution
 
Censinet assessment N/A
 
culture
A-
loyalty
A
operations
A-
product
A-
relationship
A-
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B+
loyalty
B+
operations
B
product
B+
relationship
B+
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B
loyalty
B+
operations
B
product
B
relationship
B+
value
C+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B+
loyalty
B
operations
B
product
B
relationship
B-
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B
loyalty
B-
operations
B-
product
C
relationship
C
value
B-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C
loyalty
C+
operations
B-
product
C+
relationship
C+
value
C+
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions not ranked
 


L  C      *Limited Data
Company/solution
Overall performance score
Total
evaluations
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Andor Health
ThinkAndor * [NR]
L
87
n=6
B
B+
B
B+
A-
A-
       
 
 
 
 
 
Bright.md
* [C]
L C
85.9
n=16
A-
B+
B+
B
A-
B-
       
 
 
 
 
 
Martti by Uphealth
Martti Telehealth *
L
89
n=9
B+
A-
A-
B+
A-
A-
       
 
 
 
 
 
Mend
*
L
75
n=12
C
C
C+
C
B
C
       
 
 
 
 
 
swyMed
Telemedicine *
L
95.1
n=8
A
A+
A-
A
A+
A+
       
 
 
 
 
 
Teladoc Health
Licensed Platform *
L
85.1
n=11
B
A-
B+
B+
A-
B-
       
 
 
 
 
 
ViTel Net
vCareCommand *
93
n=6
A
A+
B+
A-
A+
A
       
 
 
 
 
 
VSee
Simple Health *
83.9
n=9
A
B
B
B
C+
B+
       
 
 
 
 
 
Zipnosis
*
85.8
n=12
A-
A-
A-
B
B
B-
 

L  C      *Limited Data
Company/solution
Overall performance score
Total
evaluations
     
Andor Health
ThinkAndor * [NR]
L
culture
B
loyalty
B+
operations
B
product
B+
relationship
A-
value
A-
87
n=6
     
Bright.md
* [C]
L C
culture
A-
loyalty
B+
operations
B+
product
B
relationship
A-
value
B-
85.9
n=16
     
Martti by Uphealth
Martti Telehealth *
L
culture
B+
loyalty
A-
operations
A-
product
B+
relationship
A-
value
A-
89
n=9
     
Mend
*
L
culture
C
loyalty
C
operations
C+
product
C
relationship
B
value
C
75
n=12
     
swyMed
Telemedicine *
L
culture
A
loyalty
A+
operations
A-
product
A
relationship
A+
value
A+
95.1
n=8
     
Teladoc Health
Licensed Platform *
L
culture
B
loyalty
A-
operations
B+
product
B+
relationship
A-
value
B-
85.1
n=11
     
ViTel Net
vCareCommand *
culture
A
loyalty
A+
operations
B+
product
A-
relationship
A+
value
A
93
n=6
     
VSee
Simple Health *
culture
A
loyalty
B
operations
B
product
B
relationship
C+
value
B+
83.9
n=9
     
Zipnosis
*
culture
A-
loyalty
A-
operations
A-
product
B
relationship
B
value
B-
85.8
n=12
 

L  C      *Limited Data

Company/solution
Andor Health
ThinkAndor * [NR] L
87
n=6
culture
B
loyalty
B+
operations
B
product
B+
relationship
A-
value
A-
 

Bright.md
* [C] L C
85.9
n=16
culture
A-
loyalty
B+
operations
B+
product
B
relationship
A-
value
B-
 

Martti by Uphealth
Martti Telehealth * L
89
n=9
culture
B+
loyalty
A-
operations
A-
product
B+
relationship
A-
value
A-
 

Mend
* L
75
n=12
culture
C
loyalty
C
operations
C+
product
C
relationship
B
value
C
 

swyMed
Telemedicine * L
95.1
n=8
culture
A
loyalty
A+
operations
A-
product
A
relationship
A+
value
A+
 

Teladoc Health
Licensed Platform * L
85.1
n=11
culture
B
loyalty
A-
operations
B+
product
B+
relationship
A-
value
B-
 

ViTel Net
vCareCommand *
93
n=6
culture
A
loyalty
A+
operations
B+
product
A-
relationship
A+
value
A
 

VSee
Simple Health *
83.9
n=9
culture
A
loyalty
B
operations
B
product
B
relationship
C+
value
B+
 

Zipnosis
*
85.8
n=12
culture
A-
loyalty
A-
operations
A-
product
B
relationship
B
value
B-
 
 
 
 
 
 
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Past Virtual Care Platforms (Non-EMR) Awards