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User Commentary
Relationship, Operations, Product
MEDITECH is honest. They tell us about the deficiencies in their product. It takes a lot to learn...
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Relationship, Operations, Product
MEDITECH just launched MEDITECH Circle, which is a brand-new support platform, and it is absolute...
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Culture, Relationship
Ever since we started talking about switching to MEDITECH's new solution, MEDITECH’s salespeople...
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Value
Once we told MEDITECH that we were going to another solution of theirs, they stopped charging us for...
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Product
I like MEDITECH, but I don’t know whether they are ever going fully paperless. Some things in the...
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Loyalty, Product, Value
We have put a lot into MEDITECH's system, but I have seen another EMR that I like a little more. At...
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Relationship
We have MEDITECH's support through the larger organization we work with, and MEDITECH always helps...
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Loyalty, Operations, Product
It took me a while to get used to MEDITECH's system. When we first got it, I did not like it, but I...
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Value
MEDITECH doesn't charge us for some of the things we were charged for before.
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Culture, Loyalty, Product
There are a lot of things that don't integrate with the system because of the age of the version....
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Relationship
I don't remember the last time MEDITECH reached out to us. We don't get notifications from the...
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Culture, Product
The product does what the vendor says it does. We use an older version of the product that doesn't...
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Loyalty, Value
It is difficult when the vendor has a flagship, newer version of the product. The vendor has left...
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Relationship
When we need support, the vendor isn't the quickest about getting back to us. The timeliness of...
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