MEDITECH Legacy (Non-US) Comments
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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

We have to use a lot of customizations with C/S Enterprise Medical Record. MEDITECH requires us to...

Mar 2018
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Analyst/Coordinator

Interfacing and Integration

MEDITECH’s system integrates pretty well. That is its key feature.

Mar 2018
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Analyst/Coordinator

Service and Support

Getting customer support from MEDITECH is a struggle. The support is not good. We don’t have...

Mar 2018
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Analyst/Coordinator

Service and Support

We struggle with some of the specialists we get when we contact MEDITECH for customer support. Some...

Mar 2018
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Analyst/Coordinator

Service and Support

Most of the MEDITECH specialists are good at escalating our issues if they can’t resolve them. They...

Mar 2018
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Analyst/Coordinator

Service and Support

MEDITECH makes a lot of promises, but we are outside of the United States. MEDITECH often says...

Mar 2018
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Analyst/Coordinator

Service and Support

A lot of things in MEDITECH’s older software feel like they were built by someone without clinical...

Mar 2018
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Analyst/Coordinator

Service and Support

MEDITECH involves us when they create new features. They usually send us an email when something new...

Mar 2018
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Analyst/Coordinator

Other Observations & Comments

We plan to upgrade the system. It hasn’t been working as well after so many updates. There are a lot...

Mar 2018
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