Middle East & Africa EHR 2024
23 February 24
| Everton Santos and Spencer Corbett
Over the last five years, the Middle East and Africa healthcare IT markets have expanded and evolved. The Middle East has seen consistent energy around EHR investment and digital transformation, with 10–15 purchase decisions being made annually. Energy in Africa has fluctuated year over year, impacted by some very large regional purchase decisions. When selecting an EHR vendor partner for the digital journey, organizations almost always consider other clinical, administrative, and financial functionalities in addition to the core EHR capabilities the vendor provides. This report both provides an update on EHR vendor performance and market share and offers KLAS’ first holistic look at EHR vendors’ broader portfolios in the Middle East and Africa, specifically highlighting the adoption and performance of ancillary EHR modules.
Being Replaced
Analyst/Coordinator
I don't feel like we have received any ongoing support from Altera Digital Health. That is one of...
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Analyst/Coordinator
The biggest reason that we are moving away from Sunrise Acute Care is that it is a really old...
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Manager
We are going through big organizational changes, and we are going to consolidate to a single...
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Considered
Manager
Our organization is making some changes, and we are moving everyone to a single EPR. So we will...
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Physician
We are currently looking at new EHRs. Our EPR is facing the end of its life. We need more integrated...
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Physician
CISTEC AG's system is still alive, and it is already part of our fleet, so we could stay with it. We...
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Unknown
Dedalus' system is good, and our medical team loved its screens. They found those screens to be very...
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Physician
We are considering Dedalus' system since it seems to be well integrated.
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Manager
Using ORBIS would be a big challenge for us because we haven't scaled to the point where we would...
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Decided / Likely Choice
Analyst/Coordinator
We chose Epic's solution because it seemed to be the most modern solution. When we did focus groups,...
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Unknown
We are looking at EpicCare Inpatient EHR, but we have heard that the system is horrible and requires...
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Analyst/Coordinator
Epic was really costly, but we chose them because their tool is modern and has better...
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Unknown
There was an assumption that we would pick Epic's system because it could meet some of our needs...
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Physician
Integration is something we are looking for, and Epic has some of the more integrated systems out there....
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Manager
Our health system is going through large changes, and we want to move everyone to the same...
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Unknown
We considered switching to EpicCare Inpatient EMR, but when we contacted Epic, there was literally...
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Unknown
Health Insights looks good, and we are leaning toward their system. The vendor's EHR is very nice,...
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Manager
We are at a bit of a crossroads with TrakCare EPR. We either need to invest heavily in it to upgrade...
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Manager
We are assessing whether we want to stay with TrakCare EPR or find another solution. TrakCare EPR is...
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Unknown
We are leaning toward IQVIA's system, but IQVIA doesn't have a financial system. We might have to...
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Manager
We have signed on to the new MEDITECH as a Service platform, so we are going to probably be on...
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Unknown
We chose MEDITECH's product because things were a bit cheaper, and there was less risk because we...
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Unknown
We looked at MEDITECH's system, but it wasn't really an option for us because of our complexity. We...
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Unknown
We looked at MEDITECH's system. We were interested in that system because the vendor talked about...
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Manager
We are staying with MEDITECH, but are signing on to their new platform. This version was old.
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Unknown
We left MAGIC Patient Care Inquiry because we had already had another solution in one of our...
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Manager
We considered SOUL MV because the price was competitive, but MV didn’t have as much to offer our...
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Manager
We chose to leave Napier HIS because it wasn't able to address some of our issues. Our organization...
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Manager
We gave the vendor chances, but they really failed to consider us. That is why they did not stay in...
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Physician
We are just getting into things, and NEXUS seems to have one of the more integrated EHR systems in...
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Unknown
We looked at NTT DATA's system, and it was good, but we are still leaning toward other systems that...
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Physician
We are considering Oracle Health's offering as part of our search for a new EHR.
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Unknown
We chose Cerner's system because it scored higher than the other options. We also heard that Oracle...
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Unknown
We are considering Cerner, but we have heard that their system is horrible and archaic. Also, Oracle...
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Unknown
We considered switching to Millennium PowerChart because one of the advantages of Millennium...
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Manager
We are considering Orion Health's system, but it is generally used more as a clinical portal and...
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Manager
We are replacing Philips Tasy Java because Philips basically stopped working on the system, so the...
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Manager
We decided to go with Philips Tasy HTML5 because of financial reasons and because of the things that...
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