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2011 Best in KLAS Awards - Software and Professional Services 2011 Best in KLAS Awards - Software and Professional Services
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2011 Best in KLAS Awards - Software and Professional Services

 
December 15, 2011 | Read Time: 5  minutes

This annual report ranks the best-performing healthcare IT vendors in more than 100 market segments based on ratings from over 18,000 interviews with healthcare providers.

Best in KLAS rankings mark those vendors who best keep their promises in their market segments for offering a combination of superior products, strong service, and high customer value.

The report also notes that some systems have more successful go lives than others. Segments with the lowest go-live risks were Interface Engines, Real-Time Location Systems, Health Information Exchange, Revenue Cycle, and Patient Flow. Segments struggling the most with go-lives were Anesthesia, Medication Administration, Ambulatory EMRs, Practice Management, and Patient Accounting/Patient Management.

Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Ambulatory and Post Acute Care TOP

Ambulatory EMR (11-75 Physicians)
athenahealth athenaClinicals

84.3

Ambulatory EMR (Over 75 Physicians)
Epic EpicCare Ambulatory EMR

89.8

Homecare
Homecare Homebase

90.3

Practice Management (1-10 Physicians)
Greenway Medical PrimeSuite Practice

88.1

Practice Management (11-75 Physicians)
Greenway Medical PrimeSuite Practice

85.9

Practice Management (Over 75 Physicians)
Epic Resolute/Prelude/Cadence

90.0

Revenue Cycle Management TOP

Healthcare Operations TOP

Business Intelligence/Reporting
Dimensional Insight The Diver Solution

88.6

Financial/ERP
Oracle PeopleSoft Enterprise

75.5

Services and Consulting TOP

IT Outsourcing (Extensive)
CareTech Solutions Inc.

91.7

Technical Services
Orchestrate Healthcare

96.4

Imaging Systems and Equipment TOP

Cardiology (Acute Care)
Digisonics DigiView

76.8

Oncology
Elekta MOSAIQ

79.1

PACS (Large - Over 200 Beds)
DR Systems Unity PACS

86.6

Speech Recognition
Nuance eScription (BES)

90.6

Other TOP

Clinical Implementation Supportive
Innovative Healthcare Solutions Inc.

93.4

Document Management and Imaging (Acute Care)
MedPlus/Quest Diagnostics ChartMaxx

86.7

Emergency Department
Epic ASAP ED
MEDHOST EDMS

88.1

Enterprise Scheduling
Unibased USA RMS

92.2

Surgery Management
Epic OpTime

86.2

Teleradiology Services
Teleradiology Solutions (TRS)

89.0

Category Leaders

Inpatient Clinical Care TOP

Infection Control and Monitoring
CareFusion MedMined

88.5

Interface Engines
Corepoint Health Integration Engine

96.3

IV Workflow Management
Baxa DoseEdge

83.6

Medical Device Integration Systems
iSirona DeviceConX

90.5

Mobile Data Systems
MedAptus Professional Intelligent Charge Capture

88.0

Pharmacy - Outpatient (Retail)
ScriptPro SP Central Pharmacy Management System

83.5

Single Sign-On
HealthCast eXactACCESS

83.2

Ambulatory and Post Acute Care TOP

Long-Term Care
PointClickCare

86.2

Revenue Cycle Management TOP

Revenue Cycle - Claims Management
RelayHealth ePREMIS

85.4

Revenue Cycle - Contract Management
MedAssets Contract Manager

84.0

Healthcare Operations TOP

Decision Support - Business
Allscripts Sunrise EPSi Decision Support

85.9

Patient Flow
TeleTracking Capacity Management Suite

86.4

Quality Management
ACS Midas+ Care Management

91.9

Real Time Location Systems (RTLS)
AeroScout MobileView

91.1

Talent Management
HealthcareSource Talent Management

85.9

Time and Attendance
API Healthcare Time and Attendance Series

85.3

Value Based Care TOP

Health Information Exchange (HIE) (Private)
eClinicalWorks Electronic Health eXchange (eEHX)

84.6

Interactive Patient Systems
GetWellNetwork PatientLife System

89.7

Patient Portals
Epic MyChart

92.0

Services and Consulting TOP

Imaging Systems and Equipment TOP

Advanced Visualization
Vital Vitrea Enterprise Suite

82.1

Cardiology Hemodynamics
Merge Healthcare Hemo (AMICAS)

80.4

PACS (Ambulatory Care)
Intelerad IntelePACS

89.1

Treatment Planning
Varian Eclipse

85.3

Other TOP

Acute Care EMR (Community - 200 or Less Beds)
McKesson Paragon Clinicals

82.2

Anesthesia
GE Healthcare Centricity Perioperative Anesthesia

78.1

Budgeting
Healthcare Insights

88.2

CAD
Hologic R2 ImageChecker Digital

92.1

Clinical Decision Support
Logical Images VisualDx (Diagnostic)

92.7

Clinical Portals/Aggregation
McKesson Horizon Physician Portal

72.5

Clinical Procedure Documentation
Wolters Kluwer ProVation MD

85.6

Dictation and Transcription
Nuance EXText (Dictaphone) (T)

83.3

Discharge Planning
Curaspan eDischarge

90.5

ECG Data Management
Epiphany Cardio Server

82.7

EMPI
QuadraMed MPI

86.7

Financial Specialty
QuadraMed AcuityPlus (WinPFS)

88.9

Health Information Exchange (HIE) (Public)
Axolotl Elysium Exchange

81.4

Imaging Specialty
LUMEDX Cardiac Registry Reporting

78.2

Labor and Delivery
CCSI OBIX Perinatal Data System

90.4

Laboratory Blood Bank
SCC SoftBank

84.1

Mammography
PenRad MIS

91.3

Medical Records Coding
3M Codefinder

91.9

Medical Records Other
3M APCfinder/DRGfinder

91.1

Medication Administration
Epic EpicCare Inpatient MAR

90.7

Medication Order Management Systems
Omnicell OmniLinkRx

86.6

Pharmacy (Community - 200 or Less Beds)
Cerner Millennium PharmNet

78.7

RAC Management
Wolters Kluwer ComplyTrack Suite (MediRegs)

85.7

Radiology (Ambulatory Care)
FUJIFILM Synapse Information System

85.2

Revenue Cycle - Medical Necessity
OptumInsight Compliance Checking

80.0

Revenue Cycle - Other
Craneware Bill Analyzer

90.8

Security/HIPAA
FairWarning Privacy Breach Detection

87.0

Specimen Collection Barcoding
Iatric Systems MobiLab

91.9

Staff Augmentation
Hayes Management Consulting

93.8

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

author - Robert Ellis
Project Manager
Robert Ellis
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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