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2021 Best in KLAS Awards - Software and Professional Services 2021 Best in KLAS Awards - Software and Professional Services
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2021 Best in KLAS Awards - Software and Professional Services

author - Mark Allphin
Author
Mark Allphin
author - Sam Eaquinto
Author
Sam Eaquinto
 
February 2, 2021 | Read Time: 10  minutes

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The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021.

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Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Acute Care EMR
(Large Hospital / IDN)
Epic Care Inpatient EMR

89.3

Automated Dispensing Cabinets
BD Pyxis™ MedStation™ ES

83.2

Clinical Communications
Telmediq by PerfectServe Telmediq

92.2

Clinical Decision Support - Care Plans and Order Sets
Zynx Health Zynx Order Sets and Care Plans

92.2

Clinical Decision Support - Point-of-Care Clinical Reference
EBSCO Information Services Dynamed and Nursing Reference Solutions

93.6

Data Archiving
Triyam Fovea EHR Archive

94.3

Drug Diversion Monitoring
Kit Check Bluesight for Controlled Substances

90.0

EMR-Integrated Smart Pumps
(EMR-Integrated)
ICU Medical Plum 360 (LVP)

91.7

Infection Control and Monitoring
VigiLanz Dynamic Infection Control Monitor (ICM)

93.7

Integration Engines
Lyniate Corepoint

95.9

Interactive Patient Systems
pCare (TVR Communications)

92.7

Interoperability Platforms
InterSystems HealthShare Unified Care Record

87.3

IV Workflow Management
Grifols PharmacyKeeper Verification

86.6

Medication Inventory Management
BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics)

83.9

Mobile Charge Capture
MedAptus Pro Charge Capture

94.7

Pharmacy Surveillance
VigiLanz Pharmacy Surveillance

91.1

Traditional Smart Pumps
(Traditional)
B. Braun Infusomat Space (LVP)

85.7

Ambulatory and Post Acute Care TOP

Ambulatory EMR
(11-75 Physicians)
NextGen Healthcare NextGen Enterprise EHR

82.4

Ambulatory EMR
(Over 75 Physicians)
Epic Care Ambulatory EMR

87.6

Ambulatory RCM Services
R1 RCM R1 Physician RCM Services

87.9

Ambulatory Specialty EMR
PCC EHR (Pediatrics)

94.0

Behavioral Health
Cerner Millennium Behavioral Health

77.6

Claims and Clearinghouse
Waystar Clearinghouse

91.3

Home Health EHR
(Large - Over 200 Average Daily Census)
MatrixCare Home Health (EHR) (Brightree)

88.3

Long-Term Care
PointClickCare

87.2

Patient Portals
Epic MyChart

88.8

Practice Management
(11-75 Physicians)
NextGen Healthcare NextGen Enterprise PM

84.9

Practice Management
(Over 75 Physicians)
Epic Resolute/Prelude/Cadence Ambulatory

89.2

Financial / Revenue Cycle / HIM TOP

Business Decision Support
Strata Decision Technology StrataJazz Decision Support

90.9

Business Solutions Implementation Services
Oxford Global Resources

94.3

Computer-Assisted Coding
(CAC)
Dolbey Fusion CAC

92.7

Credentialing
ASM MD-Staff

88.8

Data Visualization and Reporting
Syntellis Analytics Explorer

89.1

Eligibility Enrollment Services
Change Healthcare Eligibility and Enrollment Advocate

88.9

Enterprise Resource Planning
(ERP)
Workday HCM, Financial Management, Supply Chain Management

87.0

Healthcare Business Intelligence and Analytics
Dimensional Insight Diver Platform

92.0

Healthcare Safety, Risk and Compliance Management
Verge Health Verge Quality Management Suite

87.7

Patient Access
AccuReg Software AccuReg Patient Access

91.5

Patient Accounting and Patient Management
(Community Hospital)
MEDITECH Expanse Patient Accounting

87.1

Patient Financial Engagement Platforms
Patientco Patient Financial Experience

95.7

Patient Financing Services
ClearBalance HealthCare Patient Financing

90.7

Patient Flow
Epic Grand Central Patient Flow (full suite)

91.6

Patient Privacy Monitoring
Maize Analytics Maize Privacy Solution

95.3

Quality Management
Nuance Quality Solutions

96.0

Real-Time Location Systems
(RTLS)
STANLEY Healthcare MobileView (Hardware & Software)

87.3

Revenue Cycle Outsourcing
Ensemble Health Partners

91.1

Robotic Process Automation
Databound EMUE Robotic Process Automation (RPA)

96.4

Scheduling - Nurse and Staff
Schedule360 Employee Scheduling and Labor Management

91.2

Scheduling - Physician
Shift Admin Scheduling

93.2

Speech Recognition - Front-End EMR
Nuance Dragon Medical One

91.0

Talent Management
Workday Human Capital Management (Talent Management)

88.8

Time and Attendance
API Healthcare, part of symplr Time and Attendance

81.4

Value Based Care TOP

Digital Rounding
GetWellNetwork GetWell Rounds+

86.6

Patient Outreach
WELL Health WELL

91.6

Population Health Management
Innovaccer Inc. Data Activation Platform

93.8

Remote Patient Monitoring
Health Recovery Solutions HRS Remote Patient Monitoring Platform

88.1

Value-Based Care Consulting
ECG Management Consultants

97.0

Security and Privacy TOP

Access Management
Identity Automation IAM Suite (Mostly Single Sign-On)

87.7

Healthcare IoT Security
Medigate IoMT Solutions

96.1

Services and Consulting TOP

Application Hosting
Epic Application Hosting

90.2

Clinical Optimization
Chartis Group

97.5

HIT Advisory Services
Huntzinger Management Group HMG

97.0

HIT Staffing
Galen Healthcare

96.9

Outsourced Coding
AGS Health

96.1

Partial IT Outsourcing
ROI Healthcare Solutions

96.8

Technical Services
Galen Healthcare Technical Services

96.5

Transcription Services
Aquity Solutions (MModal)

90.0

Imaging Systems and Equipment TOP

Advanced Visualization
TeraRecon Aquarius iNtuition Enterprise

88.3

Cardiology
GE Healthcare Centricity Cardiology Enterprise Solution

81.4

Cardiology Hemodynamics
IBM Watson Health Merge Hemo

82.3

Image Exchange
Ambra DG Suite

95.4

Oncology - Medical
Epic Beacon

86.7

Oncology - Radiation
Elekta MOSAIQ - Radiation Oncology

83.6

Speech Recognition - Front-End Imaging
Dolbey Fusion Expert

88.0

Universal Viewer
(Imaging)
Philips Vue Motion (Carestream)

86.8

Vendor Neutral Archive
(VNA)
Fujifilm Synapse VNA (TeraMedica)

85.4

Payer Solutions TOP

Care Management Solutions
(Payer)
HMS Holdings Corp Essette CM

82.3

Payer Claims and Administration Platforms
Cognizant Trizetto Core Claims/Administration Solutions

78.0

Payer IT Consulting Services
Change Healthcare Payer IT Consulting

95.4

Payer Quality Analytics
MedInsight Quality Analytics

82.8

Risk Adjustment and Analytics
Apixio HCC Identifier

94.1

Worksite Health Services
Marathon Health

92.3

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.