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2019 Best in KLAS Awards - Software and Professional Services 2019 Best in KLAS Awards - Software and Professional Services
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2019 Best in KLAS Awards - Software and Professional Services

author - Mark Allphin
Author
Mark Allphin
author - Sam Eaquinto
Author
Sam Eaquinto
 
January 31, 2019 | Read Time: 6  minutes

The Best in KLAS designation is reserved for vendor solutions that lead those software and services market segments that have the broadest operational and clinical impact on healthcare organizations. These vendors earn the title of Best in KLAS—a recognition of their outstanding efforts to help healthcare professionals deliver better patient care. Separate from the winners of Best in KLAS, Category Leaders also earn top honors for helping healthcare professionals provide better patient care. The Category Leader designation is reserved for vendor solutions that lead select market segments in which at least two products meet a minimum level of KLAS Konfidence.

Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Automated Dispensing Cabinets
Omnicell OmniRx

86.4

Smart Pumps
ICU Medical Plum 360 (LVP)

87.2

Ambulatory and Post Acute Care TOP

Ambulatory EMR (11-75 Physicians)
Epic EpicCare Ambulatory EMR

86.8

Ambulatory EMR (Over 75 Physicians)
Epic Care Ambulatory EMR

87.4

Claims and Clearinghouse
Waystar Clearinghouse

90.4

Home Health
Thornberry NDoc

93.1

Long-Term Care
MatrixCare

87.2

Practice Management (11-75 Physicians)
NextGen Healthcare NextGen Enterprise PM

81.9

Revenue Cycle Management TOP

Patient Access
DCS Global Patient Access

89.3

Speech Recognition: Front-End EMR
MModal Fluency Direct

92.5

Value-Based Care Managed Services
Arcadia.io Solutions

89.5

Healthcare Operations TOP

Enterprise Resource Planning (ERP)
Workday HCM, Financial Management and Supply Chain

89.4

Healthcare Business Intelligence and Analytics
Dimensional Insight Diver Platform
Change Healthcare Analytics Explorer

91.7

Value Based Care TOP

Health Information Exchange (HIE)
Epic Care Everywhere
InterSystems HealthShare Information Exchange

91.8

Patient Portals
Epic MyChart

92.1

Population Health
HealthEC Population Health Management Suite

93.2

Virtual Care Platforms
InTouch Health Telehealth Network

89.5

Services and Consulting TOP

Application Hosting
Epic (Clinicals & Financials--Epic)

92.4

Technical Services
Navin, Haffty & Associates (NHA)

96.6

Value-Based Care Consulting
Deloitte Consulting

95.1

Imaging Systems and Equipment TOP

Cardiology
Watson Health Imaging Merge Cardio

79.1

VNA Image Archive
Carestream Vue Archive

88.1

Payer Solutions TOP

Care Management Solutions
Casenet TruCare

78.4

Payer Claims and Administration Platforms
Conduent MediTrac (Health Solutions Plus)

78.1

Payer Quality Analytics
MedInsight Platform

83.6

Worksite Health Services
Activate Healthcare

95.3

Other TOP

Acute Care EMR (Large Hospital / IDN)
Epic EpicCare Inpatient EMR

88.2

Community HIS
athenahealth athenaOne for Hospitals & Health Systems

82.4

Cybersecurity Advisory Services
Meditology Services

96.6

HIT Advisory Services
Optimum Healthcare IT

97.7

Most Improved Medical Equipment
ARxIUM MedSelect Cabinets

73.1

Most Improved Overall Software
GE Healthcare Universal Viewer

74.7

Most Improved Physician Practice
Greenway Health Intergy EHR (11-75 Physicians)

78.7

Category Leaders

Inpatient Clinical Care TOP

340B Management Systems
Verity Solutions Verity 340B

91.9

Antimicrobial Stewardship
VigiLanz Antimicrobial Stewardship

94.6

Clinical Decision Support - Care Plans and Order Sets
Elsevier Care Planning (care plans)

82.8

Clinical Decision Support - Point-of-Care Clinical Reference
Wolters Kluwer UpToDate (disease reference)

88.4

Infection Control and Monitoring
VigiLanz Dynamic Infection Control Monitor (ICM)

90.6

Integration Engines
Corepoint Health Corepoint Integration Engine

96.6

IV Workflow Management
Grifols PharmacyKeeper Verification (MedKeeper)

87.3

Medication Inventory Management
BD Inventory Management

81.7

Mobile Charge Capture
MedAptus Pro Charge Capture

93.3

Pharmacy Automation - IV Robots
Omnicell i.v.STATION

77.3

Pharmacy Automation - Medication Carousels
Omnicell WorkflowRx Carousel

80.6

Pharmacy Robots (Oral Solid)
Omnicell ROBOT-Rx

83.6

Pharmacy Surveillance
VigiLanz Dynamic PharmacoVigilance (DPV)

93.0

Retail Pharmacy - Outpatient
Epic Willow Ambulatory

87.2

Single Sign-On
Imprivata OneSign Single Sign-On

89.4

Ambulatory and Post Acute Care TOP

Ambulatory RCM Services
Greenway Health Greenway Revenue Services

87.8

Ambulatory Specialty EMR
PCC EHR (Pediatrics)

92.7

Behavioral Health
Credible Behavioral Health Enterprise Software

79.1

Urgent Care
Practice Velocity VelociDoc Tablet Urgent Care

81.7

Revenue Cycle Management TOP

Computer-Assisted Coding (CAC)
Dolbey Fusion CAC

91.7

Eligibility Enrollment Services
MedAssist Eligibility Enrollment Services

92.4

Patient Accounting and Patient Management (Community Hospital)
athenahealth athenaCollector for Hospitals & Health Systems

83.8

Healthcare Operations TOP

Business Decision Support
Strata Decision Technology StrataJazz Decision Support

93.3

Credentialing
Verge Health Credentialing (Primarily Services)

92.1

Patient Flow
Epic Grand Central (Patient Flow)

91.6

Quality Management
Medisolv ENCOR Quality Management Solutions - Hospitals

93.9

Real-Time Location Systems (RTLS)
CenTrak RTLS (Hardware Only)

87.8

Scheduling - Nurse and Staff
Schedule360 Employee Scheduling and Labor Management

95.9

Scheduling - Physician
Shift Admin Scheduling

94.6

Talent Management
Workday Human Capital Management (Talent Management)

88.1

Time and Attendance
Kronos Workforce Timekeeper

83.0

Value Based Care TOP

Digital Rounding
CipherHealth CipherRounds (Orchid)

92.5

Patient Outreach
CipherHealth CipherOutreach (Voice)

94.4

Security and Privacy TOP

Patient Privacy Monitoring
Protenus Patient Privacy Monitoring

96.3

Services and Consulting TOP

Business Solutions Implementation Services
ROI Healthcare Solutions

95.5

Clinical Optimization
Impact Advisors

94.5

Go-Live Support
CSI Healthcare IT

95.5

Imaging Systems and Equipment TOP

Advanced Visualization
Vital VitreaAdvanced

85.8

Cardiology Hemodynamics
Watson Health Imaging Merge Hemo

84.1

Image Exchange
Ambra DG Suite (DICOM Grid)

95.2

Oncology
Elekta MOSAIQ (Med & Rad Onc)

78.5

Oncology Treatment Planning
Varian Eclipse

87.1

PACS (Community Hospital)
INFINITT PACS

90.9

Radiation Therapy
Varian TrueBeam

90.9

Universal Viewer (Imaging)
Carestream Vue Motion

87.8

Other TOP

Acute Care EMR (Community Hospital)
athenahealth athenaClinicals for Hospitals & Health Systems

83.3

Anesthesia
iProcedures iPro Anesthesia

92.0

Emergency Department
Wellsoft EDIS

89.2

Healthcare Price Transparency
Change Healthcare True View

74.3

Security - EMM and MDM
VMware AirWatch Mobile Device Management

81.3

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

author - Jenna Anderson
Project Manager
Jenna Anderson
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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