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2022 Best in KLAS Awards - Software and Professional Services 2022 Best in KLAS Awards - Software and Professional Services
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2022 Best in KLAS Awards - Software and Professional Services

author - Sam Eaquinto
Author
Sam Eaquinto
 
February 8, 2022 | Read Time: 10  minutes

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The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2022.

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Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Acute Care EMR
(Large - Over 200 Beds)
Epic Care Inpatient EMR

91.1

Acute Care EMR
(Small - 1-200 Beds)
MEDITECH Expanse Acute Care EMR

84.3

Automated Dispensing Cabinets
BD Pyxis™ MedStation™ ES

85.7

Clinical Communications
Halo Health Halo Clinical Collaboration Platform

92.9

Clinical Decision Support - Care Plans and Order Sets
Zynx Health Zynx Order Sets and Care Plans

90.0

Clinical Decision Support - Point-of-Care Clinical Reference
EBSCO Information Services DynaMed Solutions

89.5

Data Archiving
Triyam Fovea EHR Archive

94.7

Drug Diversion Monitoring
Kit Check Bluesight for Controlled Substances

90.9

Go-Live Support
CSI Healthcare IT Go-Live Support

96.5

HIT Implementation Leadership
(Large)
Nordic HIT Implementation Leadership - Large

96.8

HIT Implementation Leadership
(Small)
Health Data Movers HIT Implementation Leadership - Small

98.7

Infection Control and Monitoring
Wolters Kluwer Sentri7 Infection Prevention

91.4

Integration Engines
Lyniate Corepoint

95.6

Interoperability Platforms
InterSystems HealthShare Unified Care Record

89.6

IV Workflow Management
Grifols PharmacyKeeper Verification

86.8

Medication Inventory Management
Epic Willow Inventory (Inpatient)

86.3

Pharmacy Surveillance
VigiLanz Pharmacy Surveillance

92.6

Smart Pumps
(EMR-Integrated)
ICU Medical Plum 360 (LVP)

92.1

Smart Pumps
(Traditional)
Baxter Spectrum IQ (LVP)

89.5

Ambulatory and Post Acute Care TOP

Ambulatory EMR
(11-75 Physicians)
athenahealth athenaClinicals

83.3

Ambulatory EMR
(Over 75 Physicians)
Epic Care Ambulatory EMR

89.3

Ambulatory RCM Services
R1 Physician RCM Services

80.5

Ambulatory Specialty EMR
PCC EHR (Pediatrics)

92.0

Ambulatory Surgery Center Solutions
Surgical Information Systems (SIS) SIS Charts (Surgery Centers)

90.7

Behavioral Health
Credible Behavioral Health Enterprise Software

77.2

Claims and Clearinghouse
Waystar Clearinghouse

90.7

Home Health
(Large - Over 200 Average Daily Census)
MatrixCare Home Health (EHR) (Brightree)

87.1

Hospice
MatrixCare Hospice (Brightree)

85.0

Long-Term Care
PointClickCare (SNF EHR)

87.6

Patient Portals
Epic MyChart

89.4

Practice Management
(11-75 Physicians)
NextGen Healthcare NextGen Enterprise PM

79.6

Practice Management
(Over 75 Physicians)
athenahealth athenaIDX (Ambulatory)
Epic Resolute/Prelude/Cadence Ambulatory

89.1

Small Practice Ambulatory EMR/PM
(10 or fewer Physicians)
NextGen Healthcare NextGen Office EMR/PM - Small Practices

82.7

Financial / Revenue Cycle / HIM TOP

Business Decision Support
Strata Decision Technology StrataJazz Decision Support

92.2

Clinical Documentation Integrity
Iodine Software AwareCDI

91.2

Complex Claims Services
Revecore Complex Claims Services

97.0

Computer-Assisted Coding
(CAC)
Dolbey Fusion CAC

91.9

Credentialing
ASM MD-Staff

87.0

Data and Analytics Platforms
Innovaccer Data Platform

92.2

Eligibility Enrollment Services
Firstsource Eligibility Enrollment Services

89.0

Enterprise Resource Planning
(ERP)
Workday HCM, Financial Management and Supply Chain (ERP)

87.8

ERP Business Transformation and Implementation Leadership
Huron ERP Business Transformation & Implementation Leadership

88.3

ERP Implementation Leadership
ROI Healthcare Solutions ERP Implementation Leadership

93.4

Extended Business Office
PwC Extended Business Office

92.3

Financial Improvement Consulting
Chartis Group Financial Improvement Consulting

97.1

Healthcare Artificial Intelligence: Data Science Solutions
ClosedLoop.ai Healthcare’s Data Science Platform

96.5

Patient Access
PELITAS iPAS®

92.6

Patient Accounting and Patient Management
(Small - 1-200 Beds)
MEDITECH Expanse Patient Accounting

85.0

Patient Financial Engagement
Patientco Patient Financial Experience

94.8

Patient Financing Services
ClearBalance HealthCare ClearBalance Patient Financing

92.9

Patient Flow
Epic Grand Central Patient Flow (full suite)

89.9

Patient Privacy Monitoring
SecureLink, Inc. SecureLink Privacy Monitor (formerly Maize)

95.5

Real-Time Location Systems
(RTLS)
Cetani RTLS (Software Only)

84.7

Revenue Cycle – Chargemaster Management
Vitalware by Health Catalyst VitalCDM

94.5

Revenue Cycle Outsourcing
Ensemble Health Partners Revenue Cycle Outsourcing

92.9

Revenue Integrity/Underpayment Services
Aspirion Revenue Integrity/Underpayment Services (SHP)

96.7

Robotic Process Automation
Cloudmed Automation (Databound)

95.7

Scheduling: Nurse and Staff
QGenda Nurse & Staff Scheduling (formerly Schedule360)

90.4

Scheduling: Physician
QGenda Shift Admin Scheduling

92.5

Speech Recognition: Front-End EMR
Nuance Dragon Medical One

90.6

Talent Management
Workday Human Capital Management (Talent Management)

90.3

Time and Attendance
symplr Time and Attendance (formerly API Healthcare)

83.3

Value Based Care TOP

ACO Enablement Services
Aledade ACO Managed Services

97.3

Digital Rounding
CipherHealth CipherRounds

89.3

Patient Experience Improvement
Press Ganey Patient Experience

90.1

Patient Outreach
WELL Health WELL

92.0

Population Health Management
HealthEC Population Health Management Suite

93.5

Remote Patient Monitoring
Health Recovery Solutions HRS Remote Patient Monitoring Platform

91.5

Social Determinants of Health Networks
findhelp (Aunt Bertha)

89.4

Value-Based Care Consulting
Premier Value-Based Care Consulting

95.6

Value-Based Care Managed Services
Arcadia.io Value-Based Care Managed Services

88.2

Video Conferencing Platforms
Doximity Dialer

92.3

Virtual Care Platforms
(Non-EMR)
Caregility Platform

90.2

Security and Privacy TOP

Healthcare IoT Security
Medigate IoMT Solutions

95.3

Services and Consulting TOP

Application Hosting
Epic Application Hosting

92.8

Clinical Optimization
Galen Healthcare Clinical Optimization

98.6

Digital Transformation Consulting
Chartis Group Digital Transformation Consulting

98.2

Healthcare Management Consulting
Chartis Group Healthcare Management Consulting

95.1

HIT Advisory Services
Chartis Group IT Advisory Services

96.2

HIT Staffing
Galen Healthcare HIT Staffing

96.7

Outsourced Coding
UASI Outsourced Coding

93.4

Partial IT Outsourcing
Talon Healthy IT Services Talon Partial IT Outsourcing

97.8

Physician Advisory Services
Sound Physicians Physician Advisory Services

94.2

Release of Information
MRO Corp Release of Information

91.4

Revenue Cycle Optimization
Nordic Revenue Cycle Optimization

96.8

Security and Privacy Consulting Services
Impact Advisors Security and Privacy Consulting Services

98.8

Security and Privacy Managed Services
Fortified Health Security Security and Privacy Managed Services

92.7

Strategy, Growth and Consolidation Consulting
Guidehouse (formerly Navigant) Strategy, Growth, and Consolidation Consulting

97.3

Technical Services
S&P Consultants Technical Services

96.6

Transcription Services
Aquity Solutions Transcription Services

90.3

Imaging Systems and Equipment TOP

Cardiology
Fujifilm Synapse Cardiovascular

83.6

Cardiology Hemodynamics
GE Healthcare Mac-Lab

84.0

Image Exchange
Intelerad DG Suite (Ambra)

92.3

Oncology: Medical
Epic Beacon

89.4

Oncology: Radiation
Varian (A Siemens Healthineers Company) ARIA – Radiation Oncology

84.9

Speech Recognition: Front-End Imaging
3M MModal Fluency for Imaging

89.0

Universal Viewer
(Imaging)
Philips Vue Motion (Carestream)

86.0

Vendor Neutral Archive
(VNA)
Fujifilm Synapse VNA (TeraMedica)

86.3

Payer Solutions TOP

Employer Sponsored Healthcare Services
Everside Health Employer Sponsored Healthcare Services

93.6

Payer Claims and Administration Platforms
HealthEdge HealthRules Payor

78.1

Payer IT Consulting Services
Change Healthcare Payer IT Consulting

97.2

Payer Quality Analytics
MedInsight Quality Analytics

85.5

Risk Adjustment
EXL Clarity™

93.2

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

author - Elizabeth Pew
Writer
Elizabeth Pew
author - Jess Wallace-Simpson
Designer
Jess Wallace-Simpson
author - Natalie Jamison
Project Manager
Natalie Jamison
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.