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2009 Best in KLAS Awards - Software and Professional Services 2009 Best in KLAS Awards - Software and Professional Services
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2009 Best in KLAS Awards - Software and Professional Services

December 15, 2009 | Read Time: 4  minutes

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The 2009 "Top 20 Best in KLAS Awards: Software & Professional Services" report was published on December 15th and is meant to provide an overview of the state of each market segment. Each product or service is listed by market segment. In this report, leaders in the selected Best in KLAS categories receive the Best in KLAS designation, which lasts for one calendar year. Additional performance information and more detailed results are available online through KLAS Online, Platinum KLAS, or in targeted KLAS specialty reports.

The "2009 Top 20 Best in KLAS Awards: Software & Professional Services" is a summary of performance data collected over the past 12 months from healthcare professionals and IT Executives. Included in the report is a ranking of the top vendors overall, as well as a ranking of the top vendors in key areas of performance.

This report draws from data on over 750 products from more than 200 vendors.

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Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Acute Care EMR
Epic EpicCare Inpatient

87.8

Ambulatory and Post Acute Care TOP

Ambulatory EMR
(2-5 Physicians)
Greenway Medical PrimeSuite Chart

89.4

Ambulatory EMR
(26-100 Physicians)
eClinicalWorks EMR

74.9

Ambulatory EMR
(6-25 Physicians)
Greenway Medical PrimeSuite Chart

90.6

Ambulatory EMR
(Over 100 Physicians)
Epic EpicCare Ambulatory

89.3

Homecare
McKesson Horizon Homecare

86.5

Practice Management
(26-100 Physicians)
McKesson Horizon Practice Plus

84.5

Practice Management
(6-25 Physicians)
Greenway Medical PrimeSuite Practice

94.3

Practice Management
(Over 100 Physicians)
Epic Resolute/Prelude/Cadence

91.2

Financial / Revenue Cycle / HIM TOP

Decision Support - Business
Eclipsys Sunrise EPSi Decision Support

85.4

Document Management and Imaging
MedPlus ChartMaxx

89.0

Financial/ERP
McKesson Pathways Financial/Materials/HR Manager

79.3

Patient Accounting and Patient Management
Epic Resolute Hospital Billing

88.3

Services and Consulting TOP

Technical Services
Hayes Management

94.0

Imaging Systems and Equipment TOP

Cardiology
Digisonics DigiView

78.6

PACS
GE Centricity PACS-IW

87.8

Speech Recognition
Nuance eScription (BES)

89.5

Other TOP

Enterprise Scheduling
Unibased Systems Architecture RMS

93.9

Laboratory
Siemens Novius Lab

83.1

Overall IT Services Firm
Hayes Management Consulting

89.5

Pharmacy
Epic Willow

85.7

Planning and Assessment
Impact Advisors

95.3

Radiology
Epic Radiant

81.8

Surgery Management
Unibased Systems Architecture ORMS

91.0

Category Leaders

Inpatient Clinical Care TOP

Acute Care EMR
(Community)

McKesson Paragon Clinicals

83.9

Infection Control and Monitoring
CareFusion MedMined

93.3

Interface Engines
Corepoint Health Integration Engine

94.2

Mobile Data Systems
Thomson Reuters Clinical Xpert Navigator

86.9

Single Sign-On
Sentillion Vergence

85.2

Ambulatory and Post Acute Care TOP

Hospice
McKesson Horizon Homecare

87.2

Financial / Revenue Cycle / HIM TOP

Business Intelligence/Reporting
Dimensional Insight The Diver Solution

86.8

Medical Records Coding
3M Codefinder

89.4

Patient Flow
TeleTracking Bed Management Suite

84.6

Quality Management
ACS MIDAS+ Care Management

89.4

Revenue Cycle - Chargemaster Management
Craneware Chargemaster Toolkit

91.7

Revenue Cycle - Claims Management
MedAssets Claims Management (XClaim)

85.8

Revenue Cycle - Contract Management
MedAssets Contract Manager

83.0

Staff/Nurse Scheduling
RES-Q Labor Resource Management

84.5

Time and Attendance
API Healthcare Payrollmation Series

83.6

Value Based Care TOP

Patient Portals
MedFusion Secure Patient Portal

83.8

Services and Consulting TOP

Extended Business Office
Dell Perot Systems

92.9

Revenue Cycle Transformation
Deloitte Consulting

90.2

Imaging Systems and Equipment TOP

Advanced Visualization
GE Advantage Workstation

88.2

Cardiology Hemodynamics
GE Mac-Lab

79.3

Oncology
Varian ARIA

77.5

PACS
(Ambulatory)

Intelerad IntelePACS

89.2

PACS
(Community)

Infinitt PACS

87.6

Other TOP

Anesthesia
GE Centricity Perioperative Anesthesia

75.4

Budgeting
Eclipsys Sunrise EPSi Budgeting

88.9

Clinical Portals
McKesson Physician Portal

83.7

Dictation and Transcription
3M ChartScript (T)

79.7

Discharge Planning
Curaspan eDischarge

87.6

EMPI
QuadraMed MPI

87.0

Financial Specialty
QuadraMed AcuityPlus (WinPFS)

87.1

Labor and Delivery
(Acute Care)

CCSI OBIX Perinatal Data System

86.0

Laboratory
(Ambulatory)

Orchard Harvest LIS

91.2

Laboratory
(Community)

Orchard Harvest LIS

93.2

Laboratory Anatomic Pathology
Sunquest CoPath

79.5

Laboratory Blood Bank
SCC SoftBank

83.6

Mammography
PenRad MIS

90.5

Medical Records Other
3M ClinTrac CA/APC Pro

85.3

Medication Administration
Epic EpicCare Inpatient MAR

88.8

Other Services
InSiteOne InDex

87.0

Patient Monitoring Systems
Epiphany Cardio Server (ECG)*

75.1

Pharmacy
(Community)

Siemens Pharmacy

74.6

Radiology
(Ambulatory)

Avreo interWORKS

87.6

Radiology
(Community)

MEDITECH C/S Imaging and Therapeutic Services

74.8

Revenue Cycle - Medical Necessity
McKesson Pathways Compliance Advisor

78.1

Specimen Collection Bar Coding
Iatric Systems MobiLab

91.5

Staff Augmentation
Innovative Healthcare Solutions Inc.

96.8

Teleradiology Services
Virtual Radiologic

91.8

Vendor Selection
Innovative Health Strategies

98.2

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.