Tell us about your organization

 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Advanced Visualization on your dashboard or bookmark under

(Your Products / Your Organization's Products)


AW Workstation Comments
Filtered view: All

KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Preferences

   Bookmark

Related Blogs

Current Time Inside Cache Tag Helper: 1/22/2021 10:24:07 PM and Model.EvProductId = 35910

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Advanced Visualization on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

Service and Support

GE is going through massive internal workforce changes. We have been through multiple project...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I love GE's people, but things are just tough. I am caught in the middle because my providers can't......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

It is hard for us to consider expanding our footprint with GE. The PACS goes down almost weekly, and......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

There are a few things that have caused us many problems. The support model is probably right up...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The vendor's training is not good. GE asks us to pay for extra training even though it isn't there.

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

With the stations, the hardware, and the modules, GE has the capability to do better. I don't think......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

A while ago, we had a GE bigwig tell us that the world was going to change for the better and that......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I love our account executive. That person is very good and tries to touch base with us often, take......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

AW Workstation isn’t part of our long-term plans. We are going to transition over to another system......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

GE Healthcare came to train us years ago, and they never came back. We haven’t needed anything more,......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

GE Healthcare comes in and does the software updates that they need to, and the AW Workstation has......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We use AW Workstation quite often, so it is doing well in terms of ROI.

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

When GE Healthcare comes in, they have their masks, they do what they have to do, and they leave. We......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We would like to have more transparency about industry updates. The vendor could improve the user interface.......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

AW Workstation has a fairly easy learning curve even for those that are not computer savvy. I would......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I have interacted with on-site support for the unit and the scanner, and those interactions have...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would tell others that are interested in the system that it integrates well within an existing...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We get good service from GE Healthcare. We have a lot of diagnostic equipment here at the hospital......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would probably buy AW Workstation again, although I think I would size it better. I get a lot of......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

The implementation of AW Workstation was a little painful. The person from the vendor was thrown...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

The training was actually pretty good for AW Workstation. We chose to not attend some of the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

In terms of new technology, GE gives us about as much as we can get considering the package we...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

During the one and only time I called for support, GE was supportive, but there was some confusion.......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We have done pretty well with getting our money’s worth from the system. We got all the licenses and......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

I would recommend AW Workstation without hesitation, but I would warn folks that they should have...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

One of the clinical representatives from GE constantly checks in on us. That person is always...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

GE does a good job. I have been to numerous training classes. When people go to those, the vendor...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Between the service representative and the clinical representative, we have a top-notch group. We...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We use the workstations quite a bit every day. We have put them to the test, and they stand up. They......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

I don't think the system is going to do anything to wow me, but it definitely isn't going to do...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Service and Support

GE's technicians support us well whenever we need them. Their service is very good, appropriate, and......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

ROI / Cost (care and feeding)

GE has a package with flat rates instead of line-by-line charges. They don’t nickel-and-dime. We get......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Other Observations & Comments

GE needs to do a better job of knowing the exact nature of our business. It is so hard to explain...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Other Observations & Comments

I would advise others to be ready when they sit down and talk to GE. I am prepared with what I want......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Implementation and Training

During the implementation, GE’s issue was that their consultants were like bankers who came in at 10......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We don’t do a whole lot of 3D reconstructions, but the solution has done everything that we have...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

Our organization is trying to do away with AW Workstation primarily because it is a full workstation......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I am very happy with AW Workstation. It is more in tune with our needs than other advanced...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

I would recommend that the vendor move to a different platform, like a thin client. There may be one......

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We use AW Workstation as little as possible. We have it, but we don’t primarily use it. As another......

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

I consider the support to be a reactive thing. If we have a problem, we call the vendor, and they...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

There were significant bugs when we implemented the product. The system is very expensive for what......

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Interfacing and Integration

The custom advanced packages could be better as well as the advanced visualization and processing...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Technology

I would like the system to have a more user-friendly interface. The interface is very archaic. I can......

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

Each software has its own proprietary perks, and that is the plus. Our department is trying to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

What the vendor showcases is irritating. They are showing things that are not even approved yet at......

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We recently did an upgrade, and we still have issues with the hardware. The vendor keeps dropping...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Customer support is my main concern with GE Healthcare. It is hard to get ahold of someone for...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We didn't need any major support during the COVID-19 crisis. GE certainly kept in communication and......

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

The product is fairly easy for our technologists to use. Part of that is because we have had it for......

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

AW Workstation is really expensive, but all systems are expensive. I am probably not likely to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution seems to be really fast. It has a lot of good applications that people like, and the...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Sales and Contracting

Something that the vendor is trying pretty hard to be good at is providing the ability to capture...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

AW Workstation is not integrated with the PACS. We have to send exams to AW Workstation, and then it......

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

Based on what I know, we have had no issues that GE hasn’t responded to during the COVID-19 crisis.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

We had some real struggles with getting the product live. We did not have a good experience. We use......

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

No vendor keeps all their promises. I used to have a pretty high traffic rate with GE’s executives,......

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Everybody knows that GE is in transition. They have a revolving door. They are an amalgamation, and......

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I have had some problems with GE. They tend to overpromise and underdeliver.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

GE is notorious for nickel-and-diming. Other vendors I work with generally offer us generous...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

I recently updated some workstation things, and the update was fine. Everything was good, but AW...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

There have been a lot of changes within GE's leadership, and because of that, GE has prioritized...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

I like the integration of AW Workstation into our PACS, and I have gotten that feedback from our...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

The vendor does very well. The problem is that they have turned every advancement into a new module,......

May 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF

Related Reports View All Reports