Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Commentary Summary
Want to see full details?
User Commentary
VP/Other Executive
Relationship
Philips has a lot of functionality, and they seem to always be working on technology. But they seem...
Login or Create an Account to see details.
Director
Functionality and Upgrades
We are really happy with IntelliSpace Portal. It is more advanced than other systems for cardiology,...
Login or Create an Account to see details.
Director
Functionality and Upgrades
When it comes to cardiac CT, Philips has really been a leader in the area and has been able to apply...
Login or Create an Account to see details.
Director
Functionality and Upgrades
The upgrades from Philips have been seamless, and we always have good support and training tips if...
Login or Create an Account to see details.
Director
Functionality and Upgrades
One of the features that people like is the ability to communicate with referring physicians. We are...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
IntelliSpace Portal does what it is supposed to do. Our doctors aren't looking for anything extra at...
Login or Create an Account to see details.
Manager
Service and Support
IntelliSpace Portal has a low footprint. The only issue is that the only time when Philips calls me...
Login or Create an Account to see details.
Manager
Other Observations & Comments
It would have been nice for Philips to help manage our day-to-day managing of lung masses. We went...
Login or Create an Account to see details.
Manager
Other Observations & Comments
We don't get a lot of updates. The product is only supported by what our system can accommodate....
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The product is good. It does what it is supposed to do. Once we learn the protocol, the product...
Login or Create an Account to see details.
Manager
Service and Support
Philips usually responds quickly. They are pretty on top of things. When we have a repetitive issue,...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
A couple of years ago, this product provided certain features that we needed but not all of the...
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
The vendor doesn't nickel-and-dime, but they recently charged us for a feature that we thought would...
Login or Create an Account to see details.
Manager
Other Observations & Comments
I am not sure that Philips provided training when we upgraded, but we know most of the features,...
Login or Create an Account to see details.
Manager
Relationship
When we have submitted requests to add features, we haven't gotten anything back from the vendor,...
Login or Create an Account to see details.
VP/Other Executive
Sales and Contracting
IntelliSpace Portal does what Philips says it is going to do, so I have no problems with it.
Login or Create an Account to see details.
Director
Functionality and Upgrades
We implemented the product when we started calculating calcium scores. We don't use the product...
Login or Create an Account to see details.
VP/Other Executive
Sales and Contracting
We have been very unhappy with IntelliSpace Portal overall. It was kind of forced on us. We have a...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
There are some aspects of the portal that have been good. Everyone liked the advanced vascular...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
There are times when the portal just can't do things. In a functional MRI, we have different tasks,...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The physicians like the solution and the different applications in it. Each subapplication of...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
We moved to IntelliSpace Portal because our directors of radiology wanted to consolidate our...
Login or Create an Account to see details.
Manager
Service and Support
The vendor has reached out to see whether we have needed anything during the global COVID-19...
Login or Create an Account to see details.
Director
Service and Support
Our agreement was supposed to include upgrades to the latest version of the product. The vendor...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The product has served its purpose for the last several years, but nobody really likes it. The...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
Philips charges us for every little thing. During the implementation, the vendor sent a bunch of...
Login or Create an Account to see details.
Analyst/Coordinator
Other Observations & Comments
The vendor didn’t offer any ongoing training, but we didn’t really need any. IntelliSpace Portal is...
Login or Create an Account to see details.
Analyst/Coordinator
Other Observations & Comments
The vendor may be keeping up with new technology, but since we aren’t planning on adopting the new...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
I don’t think I have had a successful support call. Getting ahold of somebody takes a while....
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The product is very well liked by the radiologists and technologists. I am happy with the product,...
Login or Create an Account to see details.
Manager
Service and Support
We have had some issues after upgrades. That has been a common thing, but the vendor has been there...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The product is very finicky in terms of versions and patches. We can’t just load IntelliSpace Portal...
Login or Create an Account to see details.
Manager
Service and Support
Philips' support is never fast, and it is hard to understand because of the language barrier. Quite...
Login or Create an Account to see details.
Manager
Service and Support
I like one support person who is really good and down to earth. This person is the one point of...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
IntelliSpace Portal is a piece of junk. Trying to install it and get it up and running was painful....
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Nothing has changed with the vendor's support during the COVID-19 crisis. Philips has still been...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The product has all the functionality that we need. The product is fairly intuitive for users, and...
Login or Create an Account to see details.
VP/Other Executive
Relationship
Philips seems to sell things in silos, so the right hand doesn't always know what the left hand is...
Login or Create an Account to see details.
VP/Other Executive
Service and Support
The support model has been hit or miss. The vendor is always in transition and always making...
Login or Create an Account to see details.
VP/Other Executive
Other Observations & Comments
I am not sure whether we will have IntelliSpace Portal for the long term. We are moving away from...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The system is priced so that we have to buy a bunch of widgets to go with IntelliSpace Portal when...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
IntelliSpace Portal has always been sort of a weird little system at our institution. We have some...
Login or Create an Account to see details.
Related Reports View All Reports
Advanced Filters
Preferences