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Navin, Haffty & Associates (NHA) HIT Implementation Leadership - Small Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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User Commentary

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Analyst/Coordinator

We ended up replacing a team from a different firm with the Navin Haffty team. When the Navin Haffty...

Jan 2021
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Analyst/Coordinator

Navin and Haffty wasn't perfect, but is hard to nail down something that they could improve on. I...

Jan 2021
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CIO

I would maybe engage with the vendor again for a one-of-a-kind issue. We have used the vendor's...

Nov 2020
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CIO

The vendor's staff members were learning right along with us since the product they were helping us...

Nov 2020
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CIO

I would recommend the vendor if an organization got application-level resources. A couple of our...

Nov 2020
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Manager

Our clinical consultant went above and beyond to work long hours and to help with the build when...

Jun 2020
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Manager

We didn't have any issues during one side of the build, but there eventually was a personality...

Jun 2020
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CIO

It is important to note that the physician transition is typically one of the hardest projects, so...

Jun 2020
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CIO

NHA provided additional support. As physicians come in needing to work right away, we do on-the-fly...

Jun 2020
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CIO

Our physicians and executives are comfortable with NHA and have a level of confidence in the vendor....

Jun 2020
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CIO

The vendor's executives have a lot of pride in their customer satisfaction. When we have had issues...

Jun 2020
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CIO

NHA has a vision across the whole enterprise; the vision isn't just targeted to one area. NHA knows...

Jun 2020
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CIO

During COVID-19, NHA never once backed off their resources or walked away from anything. There were...

Jun 2020
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VP/Other Executive

The implementation was successful from a training perspective and an IS perspective. Physicians are...

Jun 2020
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VP/Other Executive

The vendor helped us validate our assumptions, regardless of whether those were accurate or...

Jun 2020
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VP/Other Executive

The vendor is a valued partner and not just a vendor. The vendor lowered their rates for us knowing...

Jun 2020
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COO

With any consulting company, the success of the engagement depends on the consultants. We had a...

May 2020
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COO

NHA charged us for everything. The amount we ended up paying in consulting fees was a surprise to...

May 2020
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