Navin, Haffty & Associates (NHA) HIT Implementation Leadership - Small Comments

 

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Current Time Inside Cache Tag Helper: 9/26/2020 6:16:11 AM and Model.EvProductId = 87910

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Manager

Tools and Methodology

Our clinical consultant went above and beyond to work long hours and to help with the build when...

Jun 2020
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Manager

Tools and Methodology

We didn't have any issues during one side of the build, but there eventually was a personality...

Jun 2020
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CIO

Project Results

It is important to note that the physician transition is typically one of the hardest projects, so...

Jun 2020
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CIO

People and Knowledge

NHA provided additional support. As physicians come in needing to work right away, we do on-the-fly...

Jun 2020
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CIO

Tools and Methodology

Our physicians and executives are comfortable with NHA and have a level of confidence in the vendor....

Jun 2020
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CIO

Relationship

The vendor's executives have a lot of pride in their customer satisfaction. When we have had issues...

Jun 2020
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CIO

People and Knowledge

NHA has a vision across the whole enterprise; the vision isn't just targeted to one area. NHA knows...

Jun 2020
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CIO

Project Results

During COVID-19, NHA never once backed off their resources or walked away from anything. There were...

Jun 2020
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VP/Other Executive

Lessons Learned

The implementation was successful from a training perspective and an IS perspective. Physicians are...

Jun 2020
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VP/Other Executive

Project Results

The vendor helped us validate our assumptions, regardless of whether those were accurate or...

Jun 2020
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VP/Other Executive

Relationship

The vendor is a valued partner and not just a vendor. The vendor lowered their rates for us knowing...

Jun 2020
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COO

People and Knowledge

With any consulting company, the success of the engagement depends on the consultants. We had a...

May 2020
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COO

ROI and Cost

NHA charged us for everything. The amount we ended up paying in consulting fees was a surprise to...

May 2020
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Manager

Tools and Methodology

When NHA came in, it was difficult for me to understand how much work was left to do and how much...

Feb 2020
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Manager

Project Results

There was some disillusion and frustration. We thought we were paying for professional services to...

Feb 2020
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Manager

Relationship

At any given time, I could pick up the phone and have an honest conversation with one of NHA's...

Feb 2020
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Manager

Tools and Methodology

There is some opportunity in the realm of driving outcomes. We had such a sticky client group, and...

Feb 2020
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Manager

People and Knowledge

Our implementation was in a troubled state, and we needed assistance getting over the hump. Our...

Feb 2020
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Analyst/Coordinator

People and Knowledge

We have primarily worked with NHA because they have really good consultants. They are able to...

Feb 2020
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Analyst/Coordinator

Project Results

We would definitely use NHA again, and we would definitely recommend them. They are very good, and...

Feb 2020
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Director

People and Knowledge

Due to core changes with leadership, we chose to partner with Navin Haffty to bring us an expert who...

Jan 2020
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Director

People and Knowledge

The Navin Haffty consultant worked directly with my IT team and everyone who touched the system. The...

Jan 2020
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Director

Relationship

The vendor really seems to listen and ask good questions to make sure that they, in turn, understand...

Jan 2020
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Director

People and Knowledge

The vendor doesn't nickel-and-dime for things. They want to make sure that the project is...

Jan 2020
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Director

Tools and Methodology

Before our previous attempts to bring our software up, we reached out across the map, and nobody...

Jan 2020
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Director

Tools and Methodology

The biggest impact of the engagement is that we are not using paper anymore. We have a much safer...

Jan 2020
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Director

Relationship

We implemented the software with the vendor, and it was good right off the bat. The functionality of...

Jan 2020
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Director

Other Observations

As a result of the vendor's assistance with the system's implementation, we can now fully utilize...

Jan 2020
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Director

Relationship

The vendor's executives were very involved and very quick to check in with me and make sure things...

Jan 2020
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Director

Other Observations

The vendor is expensive, but trying to get the software up and running on our own was very painful....

Jan 2020
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CEO/President

People and Knowledge

During the project, our project leader was very panicked all the time. The sky was falling every...

Jan 2020
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CEO/President

People and Knowledge

We paid NHA a large amount of money, so I thought I would have gotten a basket of fruit or something...

Jan 2020
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Director

Tools and Methodology

With regard to Navin Haffty’s strategic ability; the tools that they are using for project...

Oct 2019
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Director

Tools and Methodology

I am not a fan of the expected implementation model that our EMR vendor and Navin Haffty use. It...

Oct 2019
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Director

Tools and Methodology

We were happy with Navin Haffty because they had more live implementations on the platform that we...

Oct 2019
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Director

ROI and Cost

We are engaged in an hourly agreement, and we have gone over budget hours in several places. I am...

Oct 2019
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Director

Tools and Methodology

I wish Navin Haffty had been more in-depth with testing and especially with planning. Overall, the...

Oct 2019
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CIO

Relationship

Navin Haffty helped us flush out new workflows and build our system. The company exceeded...

Oct 2019
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Director

Project Results

I would highly recommend Navin Haffty for support, whether it is for data conversion or for...

Aug 2019
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Director

Sales and Contracting

I would rate Navin Haffty on the high end of the spectrum in terms of charges. They don't nitpick...

Aug 2019
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Director

Project Results

Navin Haffty has exceeded our expectations. They are very professional. They are very timely and...

Aug 2019
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Director

People and Knowledge

We talk with our direct contact with Navin Haffty constantly. That person is always available for us...

Aug 2019
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Director

Relationship

We are very, very happy with Navin Haffty and have a great rapport with our representative. That...

Aug 2019
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CIO

People and Knowledge

NHA did some implementation work for us. They came to help us, but they were also an intermediary...

Aug 2019
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CIO

Relationship

There is nothing NHA needs to improve on. I always think that people can improve, but finding...

Aug 2019
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Director

People and Knowledge

I can’t say enough good things about Navin Haffty. We would not have survived our implementation...

Mar 2019
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Director

Win/Loss - Why they were selected (by current clients)

We chose Navin Haffty because they had way more customers than anyone else and had a good...

Mar 2019
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CIO

Project Results

We brought in Navin Haffty to help with an EMR implementation, and they were very valuable and...

Mar 2019
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CIO

Other Observations

In some areas, we were really getting our money's worth with Navin Haffty, and in other areas, not...

Mar 2019
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CIO

People and Knowledge

The revenue cycle resources have been helping us address issues and build out some things. On the...

Feb 2019
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CIO

Project Results

We have used both revenue cycle and clinical consultants from Navin Haffty. They don’t overcharge;...

Feb 2019
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Manager

Project Results

Navin Haffty helped us with an upgrade and with the implementation for a product. We had a...

Jun 2018
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Manager

People and Knowledge

The first few consultants we had from Navin Haffty were good. They were easy to work with, and that...

Jun 2018
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Manager

People and Knowledge

The project manager we had from Navin Haffty was good. The person did what we needed and got us...

Jun 2018
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Manager

Win/Loss - Why they were selected (by current clients)

We selected Navin Haffty because they specialize in MEDITECH, and they have a good reputation. They...

Jun 2018
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CIO

Other Observations

I don't think that NHA nickel-and-dimes. They try to create as much transparency as possible around...

Jun 2018
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CIO

Other Observations

NHA is on time, but they could better help us understand how their staff needs to support us. I wish...

Jun 2018
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CIO

Relationship

John Haffty has been very involved. He frequently talks to us and checks in to make sure things are...

Jun 2018
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CIO

People and Knowledge

NHA has a lot of experience with other hospitals, so they are able to help us decide whether...

Jun 2018
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CIO

Tools and Methodology

NHA should have an executive leader who is involved with the analysts' work for smaller projects....

Jun 2018
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CIO

People and Knowledge

NHA's knowledge of MEDITECH is the firm's strongest suit. The firm is very good at navigating...

Jun 2018
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CIO

People and Knowledge

Navin Haffty provided us with resources when we needed additional staff to help with our acute EMR...

Feb 2018
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CIO

People and Knowledge

We were very impressed by our project lead from Navin Haffty. That individual managed our project's...

Feb 2018
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Director

Project Results

We are still under contract with Navin Haffty. We are engaging with them to implement an upgrade to...

Nov 2017
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Director

Relationship

In terms of Navin Haffty's executive involvement, their VP was involved in the consultant-selection...

Nov 2017
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Director

People and Knowledge

Navin Haffty has very good MEDITECH-specific experience. They have a very long history with...

Nov 2017
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Director

People and Knowledge

Navin Haffty’s customer service is pretty top-notch quality, and the customer service people are...

Nov 2017
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CIO

Tools and Methodology

Navin Haffty's biggest strength is their very close relationship with MEDITECH. Navin Haffty is...

Nov 2017
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CIO

Tools and Methodology

The Navin Haffty resources assigned to our project were excellent. They worked closely with our IT...

Nov 2017
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VP/Other Executive

Tools and Methodology

We had several options for implementation support, but Navin Haffty was really up to date with the...

Oct 2017
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VP/Other Executive

Tools and Methodology

Navin Haffty has good tools for keeping projects on track. They have great resources and great...

Oct 2017
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