KLAS LEADERSHIP
Our People
The KLAS team is passionate about helping you improve healthcare in your corner of the world. For more than 25 years, we have focused on bringing hard-hitting insights to the market, and on building trust through integrity and accountability. Meet the people and teams at KLAS who help drive this vision every day.
Executive Support Team
![Adam Gale Adam Gale](https://klasresearch.com/files/assets/ourteam/Adam-Gale-2.jpg?width=160&height=160&quality=100)
Adam Gale
CEO
![Steve Low Steve Low](https://klasresearch.com/files/assets/ourteam/Steve-Low-856.jpg?width=160&height=160&quality=100)
Steve Low
President
![Luke Leininger Luke Leininger](https://klasresearch.com/files/assets/ourteam/Luke-Leininger-1043.jpg?width=160&height=160&quality=100)
Luke Leininger
COO
![Ryan Glenn Ryan Glenn](https://klasresearch.com/files/assets/ourteam/Ryan-Glenn-214.jpg?width=160&height=160&quality=100)
Ryan Glenn
Business Accounting & Analytics
![Tiffany Burnett Tiffany Burnett](https://klasresearch.com/files/assets/ourteam/Tiffany-Burnett-916.jpg?width=160&height=160&quality=100)
Tiffany Burnett
Marketing
![Mario Cuartas Mario Cuartas](https://klasresearch.com/files/assets/ourteam/Mario-Cuartas-957.jpg?width=160&height=160&quality=100)
Mario Cuartas
Research Operations
![Mark Allphin Mark Allphin](https://klasresearch.com/files/assets/ourteam/Mark-Allphin-279.jpg?width=160&height=160&quality=100)
Mark Allphin
Sales
![Rebecca Hammond Rebecca Hammond](https://klasresearch.com/files/assets/ourteam/Rebecca-Hammond-739.jpg?width=160&height=160&quality=100)
Rebecca Hammond
Analysis & Consulting
![Emily Paxman Emily Paxman](https://klasresearch.com/files/assets/ourteam/Emily-Paxman-499.jpg?width=160&height=160&quality=100)
Emily Paxman
Customer Experience
Our Experts
Every team you work with at KLAS works tirelessly to help you be successful, no matter what role you fill in healthcare.
Insights Team
As experts in specific areas of healthcare technology, the insights team finds the important stories in KLAS data that you need to know. We share these insights via KLAS reports and consulting engagements.
Research Director Team
Research directors work with healthcare IT vendors to help them improve for their customers. They are experts in specific segments of healthcare IT and build rapport with the key providers and vendors involved. They also work with the Insights team to develop reports.
Client Relations
KLAS client success managers (CSMs) build strong relationships with vendors, firms, payers, and investors who are KLAS members to help them succeed. Provider success managers (PSMs) specifically help healthcare organizations in the KLAS Arch Collaborative address and improve their clinicians’ experience with their EHR.
![Alex McIntosh Alex McIntosh](https://klasresearch.com/files/assets/ourteam/Alex-McIntosh-575.jpg?width=96&height=96&quality=100)
Alex McIntosh
Analyst
![Aurene Wilford Aurene Wilford](https://klasresearch.com/files/assets/ourteam/Aurene-Wilford-882.jpg?width=96&height=96&quality=100)
Aurene Wilford
Analyst
![Cathy McCabe Cathy McCabe](https://klasresearch.com/files/assets/ourteam/Cathy-McCabe-811.jpg?width=96&height=96&quality=100)
Cathy McCabe
Analyst
![Chloe Jensen Chloe Jensen](https://klasresearch.com/files/assets/ourteam/Chloe-Jensen-765.jpg?width=96&height=96&quality=100)
Chloe Jensen
Analyst
![Ciera Walker Ciera Walker](https://klasresearch.com/files/assets/ourteam/Ciera-Walker-821.jpg?width=96&height=96&quality=100)
Ciera Walker
Analyst
![Connor Bice Connor Bice](https://klasresearch.com/files/assets/ourteam/Connor-Bice-691.jpg?width=96&height=96&quality=100)
Connor Bice
Analyst
![Dan Czech Dan Czech](https://klasresearch.com/files/assets/ourteam/Dan-Czech-145.jpg?width=96&height=96&quality=100)
Dan Czech
Analyst
![Jenifer Gordon Jenifer Gordon](https://klasresearch.com/files/assets/ourteam/Jenifer-Gordon-167.jpg?width=96&height=96&quality=100)
Jenifer Gordon
Analyst
![Jenna Anderson Jenna Anderson](https://klasresearch.com/files/assets/ourteam/Jenna-Anderson-355.jpg?width=96&height=96&quality=100)
Jenna Anderson
Analyst
![Jennifer Hickenlooper Jennifer Hickenlooper](https://klasresearch.com/files/assets/ourteam/Jennifer-Despain-725.jpg?width=96&height=96&quality=100)
Jennifer Hickenlooper
Analyst
![Jonathan Christensen Jonathan Christensen](https://klasresearch.com/files/assets/ourteam/Jonathan-Christensen-201.jpg?width=96&height=96&quality=100)
Jonathan Christensen
Analyst
![Paul Warburton Paul Warburton](https://klasresearch.com/files/assets/ourteam/Paul-Warburton-537.jpg?width=96&height=96&quality=100)
Paul Warburton
Analyst
![Robbie Bullough Robbie Bullough](https://klasresearch.com/files/assets/ourteam/Robbie-Bullough-820.jpg?width=96&height=96&quality=100)
Robbie Bullough
Analyst
![Ruirui Sun Ruirui Sun](https://klasresearch.com/files/assets/ourteam/Ruirui-Sun-855.jpg?width=96&height=96&quality=100)
Ruirui Sun
Analyst
![Sam Eaquinto Sam Eaquinto](https://klasresearch.com/files/assets/ourteam/Sam-Eaquinto-50.jpg?width=96&height=96&quality=100)
Sam Eaquinto
Analyst
![Shawn Howell Shawn Howell](https://klasresearch.com/files/assets/ourteam/Shawn-Howell-802.jpg?width=96&height=96&quality=100)
Shawn Howell
Analyst
![Sidney Tate Sidney Tate](https://klasresearch.com/files/assets/ourteam/Sidney-Tate-830.jpg?width=96&height=96&quality=100)
Sidney Tate
Analyst
![Spencer Corbett Spencer Corbett](https://klasresearch.com/files/assets/ourteam/Spencer-Corbett-968.jpg?width=96&height=96&quality=100)
Spencer Corbett
Analyst
![Spencer Snyder Spencer Snyder](https://klasresearch.com/files/assets/ourteam/Spencer-Snyder-845.jpg?width=96&height=96&quality=100)
Spencer Snyder
Analyst
Tommy Rowley
Analyst
![Adam Cherrington Adam Cherrington](https://klasresearch.com/files/assets/ourteam/Adam-Cherrington-422.jpg?width=96&height=96&quality=100)
Adam Cherrington
Research Director
![Benjamin Cassity Benjamin Cassity](https://klasresearch.com/files/assets/ourteam/Benjamin-Cassity-864.jpg?width=96&height=96&quality=100)
Benjamin Cassity
Research Director
![Boyd Stewart Boyd Stewart](https://klasresearch.com/files/assets/ourteam/Boyd-Stewart-456.jpg?width=96&height=96&quality=100)
Boyd Stewart
Research Director
![Bradley Hunter Bradley Hunter](https://klasresearch.com/files/assets/ourteam/Bradley-Hunter-546.jpg?width=96&height=96&quality=100)
Bradley Hunter
Research Director
![Chris Clune Chris Clune](https://klasresearch.com/files/assets/ourteam/Chris-Clune-608.jpg?width=96&height=96&quality=100)
Chris Clune
Research Director
![Coray Tate Coray Tate](https://klasresearch.com/files/assets/ourteam/Coray-Tate-278.jpg?width=96&height=96&quality=100)
Coray Tate
Research Director
![Daniel Zeitner Daniel Zeitner](https://klasresearch.com/files/assets/ourteam/Daniel-Zeitner-610.jpg?width=96&height=96&quality=100)
Daniel Zeitner
Research Director
![Dustin Cragun Dustin Cragun](https://klasresearch.com/files/assets/ourteam/Dustin-Cragun-780.jpg?width=96&height=96&quality=100)
Dustin Cragun
Research Director
![Eder Lagemann Eder Lagemann](https://klasresearch.com/files/assets/ourteam/Eder-Lagemann-561.jpg?width=96&height=96&quality=100)
Eder Lagemann
Research Director
![Everton Santos Everton Santos](https://klasresearch.com/files/assets/ourteam/Everton-Santos-644.jpg?width=96&height=96&quality=100)
Everton Santos
Research Director
![Greg Hughes Greg Hughes](https://klasresearch.com/files/assets/ourteam/Greg-Hughes-1045.jpg?width=96&height=96&quality=100)
Greg Hughes
Research Director
![Jackson Tate Jackson Tate](https://klasresearch.com/files/assets/ourteam/Jackson-Tate-501.jpg?width=96&height=96&quality=100)
Jackson Tate
Research Director
![Jaren Day Jaren Day](https://klasresearch.com/files/assets/ourteam/Jaren-Day-908.jpg?width=96&height=96&quality=100)
Jaren Day
Research Director
![Jason Hess Jason Hess](https://klasresearch.com/files/assets/ourteam/Jason-Hess-84.jpg?width=96&height=96&quality=100)
Jason Hess
Research Director
![Jeremy Goff Jeremy Goff](https://klasresearch.com/files/assets/ourteam/Jeremy-Goff-302.jpg?width=96&height=96&quality=100)
Jeremy Goff
Research Director
Justin Long
Research Director
![Kaleb Harris Kaleb Harris](https://klasresearch.com/files/assets/ourteam/Kaleb-Harris-759.jpg?width=96&height=96&quality=100)
Kaleb Harris
Research Director
![Mac Boyter Mac Boyter](https://klasresearch.com/files/assets/ourteam/Mac-Boyter-784.jpg?width=96&height=96&quality=100)
Mac Boyter
Research Director
![Mike Smith Mike Smith](https://klasresearch.com/files/assets/ourteam/Mike-Smith-95.jpg?width=96&height=96&quality=100)
Mike Smith
Research Director
![Mollie Hunt Mollie Hunt](https://klasresearch.com/files/assets/ourteam/Mollie-Hunt-778.jpg?width=96&height=96&quality=100)
Mollie Hunt
Research Director
![Monique Rasband Monique Rasband](https://klasresearch.com/files/assets/ourteam/Monique-Rasband-281.jpg?width=96&height=96&quality=100)
Monique Rasband
Research Director
![Niel Oscarson Niel Oscarson](https://klasresearch.com/files/assets/ourteam/Niel-Oscarson-666.jpg?width=96&height=96&quality=100)
Niel Oscarson
Research Director
![Paul Hess Paul Hess](https://klasresearch.com/files/assets/ourteam/Paul-Hess-428.jpg?width=96&height=96&quality=100)
Paul Hess
Research Director
![Ryan Oliver Ryan Oliver](https://klasresearch.com/files/assets/ourteam/Ryan-Oliver-662.jpg?width=96&height=96&quality=100)
Ryan Oliver
Research Director
![Schafer Jackson Schafer Jackson](https://klasresearch.com/files/assets/ourteam/Schafer-Jackson-808.jpg?width=96&height=96&quality=100)
Schafer Jackson
Research Director
![Steve VanWagenen Steve VanWagenen](https://klasresearch.com/files/assets/ourteam/Steve-VanWagenen-190.jpg?width=96&height=96&quality=100)
Steve VanWagenen
Research Director
![Tyson Blauer Tyson Blauer](https://klasresearch.com/files/assets/ourteam/Tyson-Blauer-646.jpg?width=96&height=96&quality=100)
Tyson Blauer
Research Director
![Warren Whitford Warren Whitford](https://klasresearch.com/files/assets/ourteam/Warren-Whitford-526.jpg?width=96&height=96&quality=100)
Warren Whitford
Research Director
Alan Nebeker
Customer Support Manager
![Brittani Oliver Brittani Oliver](https://klasresearch.com/files/assets/ourteam/Brittani-Oliver-736.jpg?width=96&height=96&quality=100)
Brittani Oliver
Customer Support Manager
![Caleb Simmons Caleb Simmons](https://klasresearch.com/files/assets/ourteam/Caleb-Simmons-827.jpg?width=96&height=96&quality=100)
Caleb Simmons
Customer Support Manager
![Chandler Katschke Chandler Katschke](https://klasresearch.com/files/assets/ourteam/Chandler-Katschke-903.jpg?width=96&height=96&quality=100)
Chandler Katschke
Customer Support Manager
Colton Ferre
Customer Support Manager
![Cris Ludwig Cris Ludwig](https://klasresearch.com/files/assets/ourteam/Cris-Ludwig-877.jpg?width=96&height=96&quality=100)
Cris Ludwig
Customer Support Manager
![Jeffrey Allan Jeffrey Allan](https://klasresearch.com/files/assets/ourteam/Jeffrey-Allan-841.jpg?width=96&height=96&quality=100)
Jeffrey Allan
Customer Support Manager
![Jenn Munson Jenn Munson](https://klasresearch.com/files/assets/ourteam/Jenn-Munson-770.jpg?width=96&height=96&quality=100)
Jenn Munson
Customer Support Manager
![Jill Wilcock Jill Wilcock](https://klasresearch.com/files/assets/ourteam/Jill-Knapp-789.jpg?width=96&height=96&quality=100)
Jill Wilcock
Customer Support Manager
![Joshua Harris Joshua Harris](https://klasresearch.com/files/assets/ourteam/Joshua-Harris-804.jpg?width=96&height=96&quality=100)
Joshua Harris
Customer Support Manager
![Kami Ishikawa Kami Ishikawa](https://klasresearch.com/files/assets/ourteam/Kami-Ishikawa-891.jpg?width=96&height=96&quality=100)
Kami Ishikawa
Customer Support Manager
![Kathryn Durrant Kathryn Durrant](https://klasresearch.com/files/assets/ourteam/Kathryn-Durrant-901.jpg?width=96&height=96&quality=100)
Kathryn Durrant
Customer Support Manager
![Landon Tolman Landon Tolman](https://klasresearch.com/files/assets/ourteam/Landon-Tolman-883.jpg?width=96&height=96&quality=100)
Landon Tolman
Customer Support Manager
![Leola Broussard Leola Broussard](https://klasresearch.com/files/assets/ourteam/Leola-Broussard-868.jpg?width=96&height=96&quality=100)
Leola Broussard
Customer Support Manager
![Logan Nelson Logan Nelson](https://klasresearch.com/files/assets/ourteam/Logan-Nelson-843.jpg?width=96&height=96&quality=100)
Logan Nelson
Customer Support Manager
![Mary Brown Mary Brown](https://klasresearch.com/files/assets/ourteam/Mary-Brown-632.jpg?width=96&height=96&quality=100)
Mary Brown
Customer Support Manager
![Samantha Kemp Samantha Kemp](https://klasresearch.com/files/assets/ourteam/Samantha-Kemp-852.jpg?width=96&height=96&quality=100)
Samantha Kemp
Customer Support Manager
![Traci Hartman Traci Hartman](https://klasresearch.com/files/assets/ourteam/Traci-Hartman-791.jpg?width=96&height=96&quality=100)
Traci Hartman
Customer Support Manager
![Zen Kennedy Zen Kennedy](https://klasresearch.com/files/assets/ourteam/Zen-Kennedy-835.jpg?width=96&height=96&quality=100)
Zen Kennedy
Customer Support Manager