KLAS LEADERSHIP
Our People
The KLAS team is passionate about helping you improve healthcare in your corner of the world. For more than 25 years, we have focused on bringing hard-hitting insights to the market, and on building trust through integrity and accountability. Meet the people and teams at KLAS who help drive this vision every day.
Executive Support Team
Adam Gale
CEO
Steve Low
President
Luke Leininger
COO
Ryan Glenn
Business Accounting & Analytics
Tiffany Burnett
Marketing
Mario Cuartas
Research Operations
Jeff Keating
Technology
Mark Allphin
Client Engagement
Rebecca Hammond
Analysis & Consulting
Emily Paxman
Customer Experience
Our Experts
Every team you work with at KLAS works tirelessly to help you be successful, no matter what role you fill in healthcare.
Insights Team
As experts in specific areas of healthcare technology, the insights team finds the important stories in KLAS data that you need to know. We share these insights via KLAS reports and consulting engagements.
Research Director Team
Research directors work with healthcare IT vendors to help them improve for their customers. They are experts in specific segments of healthcare IT and build rapport with the key providers and vendors involved. They also work with the Insights team to develop reports.
Client Relations
KLAS client success managers (CSMs) build strong relationships with vendors, firms, payers, and investors who are KLAS members to help them succeed. Provider success managers (PSMs) specifically help healthcare organizations in the KLAS Arch Collaborative address and improve their clinicians’ experience with their EHR.
Alex McIntosh
Analyst
Aurene Wilford
Analyst
Cathy McCabe
Analyst
Chloe Jensen
Analyst
Ciera Walker
Analyst
Connor Bice
Analyst
Dan Czech
Analyst
Jenifer Gordon
Analyst
Jenna Anderson
Analyst
Jennifer Hickenlooper
Analyst
Jonathan Christensen
Analyst
Paul Warburton
Analyst
Robbie Bullough
Analyst
Sam Eaquinto
Analyst
Shawn Howell
Analyst
Sidney Tate
Analyst
Spencer Corbett
Analyst
Spencer Snyder
Analyst
Tommy Rowley
Analyst
Adam Cherrington
Research Director
Benjamin Cassity
Research Director
Boyd Stewart
Research Director
Bradley Hunter
Research Director
Chris Clune
Research Director
Coray Tate
Research Director
Daniel Zeitner
Research Director
Dustin Cragun
Research Director
Eder Lagemann
Research Director
Everton Santos
Research Director
Greg Hughes
Research Director
Jackson Tate
Research Director
Jaren Day
Research Director
Jason Hess
Research Director
Jeremy Goff
Research Director
Justin Long
Research Director
Kaleb Harris
Research Director
Mac Boyter
Research Director
Mike Smith
Research Director
Mollie Hunt
Research Director
Monique Rasband
Research Director
Niel Oscarson
Research Director
Paul Hess
Research Director
Ryan Oliver
Research Director
Steve VanWagenen
Research Director
Tyson Blauer
Research Director
Warren Whitford
Research Director
Alan Nebeker
Customer Support Manager
Brittani Oliver
Customer Support Manager
Caleb Simmons
Customer Support Manager
Chandler Katschke
Customer Support Manager
Colton Ferre
Customer Support Manager
Cris Ludwig
Customer Support Manager
Danielle Smith
Customer Support Manager
Jeffrey Allan
Customer Support Manager
Jenn Munson
Customer Support Manager
Jill Wilcock
Customer Support Manager
Joshua Harris
Customer Support Manager
Kami Ishikawa
Customer Support Manager
Kathryn Durrant
Customer Support Manager
Landon Tolman
Customer Support Manager
Leola Broussard
Customer Support Manager
Mary Brown
Customer Support Manager
Samantha Kemp
Customer Support Manager
Traci Hartman
Customer Support Manager