KLAS LEADERSHIP
Our People
The KLAS team is passionate about helping you improve healthcare in your corner of the world. For more than 25 years, we have focused on bringing hard-hitting insights to the market, and on building trust through integrity and accountability. Meet the people and teams at KLAS who help drive this vision every day.
Executive Support Team

Adam Gale
CEO

Steve Low
President

Ryan Glenn
Business Accounting & Analytics

Jeremy Uffens
Technology

Tiffany Burnett
Marketing

Mario Cuartas
Research Operations

Mark Allphin
Sales

Rebecca Hammond
Analysis & Consulting

Emily Paxman
Customer Experience
Our Experts
Every team you work with at KLAS works tirelessly to help you be successful, no matter what role you fill in healthcare.
Insights Team
As experts in specific areas of healthcare technology, the insights team finds the important stories in KLAS data that you need to know. We share these insights via KLAS reports and consulting engagements.
Research Director Team
Research directors work with healthcare IT vendors to help them improve for their customers. They are experts in specific segments of healthcare IT and build rapport with the key providers and vendors involved. They also work with the Insights team to develop reports.
Client Relations
KLAS client success managers (CSMs) build strong relationships with vendors, firms, payers, and investors who are KLAS members to help them succeed. Provider success managers (PSMs) specifically help healthcare organizations in the KLAS Arch Collaborative address and improve their clinicians’ experience with their EHR.

Alex McIntosh
Analyst

Chloe Jensen
Analyst

Chris Clune
Analyst

Ciera Walker
Analyst

Dan Czech
Analyst

Jenna Anderson
Analyst

Jennifer Hickenlooper
Analyst

Jonathan Christensen
Analyst

Kyle Chilton
Analyst

Paul Warburton
Analyst

Robbie Bullough
Analyst

Sam Eaquinto
Analyst

Sarah Verseman
Analyst

Shawn Howell
Analyst

Sidney Tate
Analyst

Spencer Snyder
Analyst

Adam Cherrington
Research Director

Boyd Stewart
Research Director

Bradley Hunter
Research Director

Coray Tate
Research Director

Daniel Zeitner
Research Director

Dustin Cragun
Research Director

Eder Lagemann
Research Director

Everton Santos
Research Director

Jackson Tate
Research Director

Jason Hess
Research Director

Jeremy Goff
Research Director

Joe VanDeGraaff
Research Director
Justin Long
Research Director

Justin Porter
Research Director

Kaleb Harris
Research Director

Mac Boyter
Research Director

Mike Smith
Research Director

Mollie Hunt
Research Director

Monique Rasband
Research Director

Niel Oscarson
Research Director

Paul Hess
Research Director

Ryan Oliver
Research Director

Schafer Jackson
Research Director

Steve VanWagenen
Research Director

Trent Davis
Research Director

Tyson Blauer
Research Director

Warren Whitford
Research Director
Alan Nebeker
Customer Support Manager

Benjamin Cassity
Customer Support Manager

Brittani Oliver
Customer Support Manager

Chandler Katschke
Customer Support Manager
Colton Ferre
Customer Support Manager

Cris Ludwig
Customer Support Manager

Erik Manley
Customer Support Manager

Jeffrey Allan
Customer Support Manager

Jenn Munson
Customer Support Manager

Jill Wilcock
Customer Support Manager

Joshua Harris
Customer Support Manager

Kami Ishikawa
Customer Support Manager

Kathryn Durrant
Customer Support Manager

Landon Tolman
Customer Support Manager

Leola Broussard
Customer Support Manager

Logan Nelson
Customer Support Manager

Mary Brown
Customer Support Manager

Traci Hartman
Customer Support Manager

Zen Kennedy
Customer Support Manager