Industry expertise and uncompromising accuracy

Investment Advisory Services


Leverage data that comes directly from key healthcare decision makers and qualified professionals.



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The expertise and robust insights you need to mitigate the risk of your next healthcare IT investment.
 

KLAS Value to Investors


Healthcare IT is an ever-evolving industry. As an investor, it is imperative to know which companies and solutions present the biggest opportunities and vulnerabilities.
Rely on the industry experts with 25 years of specialized healthcare experience. Backed by our accurate data and analysis, you can validate your investment decisions and deeply understand specific markets.
 
 

Who We Help

 
 

Private Equity Firms

 
We actively monitor over 120 market segments and categories and measure 900+ products and services.

Investment Banks

 
Start an Investor Membership to gain access to all the insights into vendors and markets you’ll need.

Venture Capitalists

 
Our emerging technology research identifies new technologies that are having an impact in healthcare IT.
 
 

Products and Services

 
Whether building out a thesis, identifying a target, or advancing to a deal process, these products and services are designed to support your most pressing investment needs.
 
 
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 
 
 
 
  
Custom Diligence
One-time Engagement
 
Investor Membership
Annual Fee
Vendor performance analysis     check       check  
Competitive landscape assessment and benchmarking     check       check  
Purchase and replacement trends data (Decision Insights)     check       check  
Market perception & industry trends     check       check  
Market size and share     check       check  
Sales retention analysis     check       check  
Targeted outreach     check       check  
 
      
       Discount on Custom Diligence
  
Access to the KLAS database     check       check  
Access to KLAS Publications     check       check  
Customer commentary     check       check  
Up to 5 years of vendor performance management data     check       check  
Analyst calls     check       check  
Competitive analysis     check       check  
Annual portfolio company assessment     check       check  
Reserved seats at our annual Digital Health Investment Symposium (DHIS)     check       check  
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 

Custom Diligence
One-time Engagement
check   Vendor performance analysis
check   Competitive landscape assessment and benchmarking
check   Purchase and replacement trends data (Decision Insights)
check   Market perception & industry trends
check   Market size and share
check   Sales retention analysis
check   Targeted outreach
 
check   Access to the KLAS database
check   Access to KLAS Publications
check   Customer commentary
check   Up to 5 years of vendor performance management data
check   Analyst calls
check   Competitive analysis
check   Annual portfolio company assessment
check   Reserved seats at our annual Digital Health Investment Symposium (DHIS)


Investor Membership
Annual Fee
check   Vendor performance analysis
check   Competitive landscape assessment and benchmarking
check   Purchase and replacement trends data (Decision Insights)
check   Market perception & industry trends
check   Market size and share
check   Sales retention analysis
check   Targeted outreach
Discount on Custom Diligence
check   Access to the KLAS database
check   Access to KLAS Publications
check   Customer commentary
check   Up to 5 years of vendor performance management data
check   Analyst calls
check   Competitive analysis
check   Annual portfolio company assessment
check   Reserved seats at our annual Digital Health Investment Symposium (DHIS)


 
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 
 
 
 
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Comprehensive deep dive into vendor longitudinal performance. This includes the following: strengths, weaknesses, capabilities, differentiators, evangelism/loyalty, customer composition, and more. All findings supported with quantitative and qualitative data (verbatim customer commentary).
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Full analysis of a market segment, respective vendors, and positioning in the market.
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Reveals purchasing or replacement energy in a given market segment and which solutions are being considered or replaced in the RFP process.
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Covers TAM, market share, penetration, and customer segmentation.
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Identifies key trends and drivers impacting the marketplace.
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Evaluates future sales and retention indicators and predictors and vendor vulnerability drivers.
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Tailored interviews capturing additional customer perspectives and influencing factors on specific solutions and market segments.
 
 

Recent Research

 
 
 
 

Segment Insights Reports

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Detailed look at the performance of specific market segments and key issues within the vendor market.
 
Infection Control 2023: How Vendors Are Helping Drive Meaningful Outcomes Post-Pandemic Report Cover Image
Segment Insights
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Infection Control 2023: How Vendors Are Helping Drive Meaningful Outcomes Post-Pandemic
26 January 23    |   Jackson Tate and Neil Draper
The infection control market is seeing increased adoption as the pandemic has emphasized the need for infection control solutions. Healthcare organizations have broadened their product’s functionality to adapt to pandemic-related needs, and many are considering best-of-breed offerings and—when available—their EMR vendor’s offering. As organizations evaluate their needs, they are looking to vendors to help drive meaningful outcomes and offer support should another healthcare emergency arise. This report examines the outcomes infection control vendors are helping users achieve, customer satisfaction, and optimism around how well vendors could support organizations in future healthcare emergencies.
Automated Prior Authorization 2023: What Impact Do Automated Prior Authorization Solutions Provide? Report Cover Image
Segment Insights
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Automated Prior Authorization 2023: What Impact Do Automated Prior Authorization Solutions Provide?
24 January 23    |   Dustin Cragun and Tyler Sycamore
Prior authorization is mandated by payers to ensure that certain clinical procedures and medications being ordered are necessary. To alleviate the heavy administrative burden this requirement causes, healthcare organizations have adopted automated prior authorization solutions. For this report, KLAS interviewed 30 respondents from 26 unique organizations to understand their experiences using these solutions and what outcomes they have seen.
Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions? Report Cover Image
Segment Insights
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Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
29 December 22    |   Bradley Hunter and Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.
 
 

Emerging Technology Spotlights

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Custom reports focused on the innovation and performance of one emerging technology company.
 
Aidéo Technologies Autonomous Coding: Emerging Technology Spotlight 2022 Report Cover Image
Emerging Technology Spotlight
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Aidéo Technologies Autonomous Coding: Emerging Technology Spotlight 2022
02 September 22    |   Mac Boyter, Braden Taylor
Autonomous coding solutions aim to help healthcare organizations mitigate staffing concerns in a competitive market, increase efficiency, and reduce overhead. Aidéo Technologies’ solution uses machine learning and natural language processing to autonomously code encounters, while streamlined workflows in a coding portal enable manual coders to process encounters that could not be autonomously coded. This report examines customers’ experiences and satisfaction with the Aidéo Technologies solution.
The MDClone ADAMS Platform: Emerging Technology Spotlight 2022 Report Cover Image
Emerging Technology Spotlight
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The MDClone ADAMS Platform: Emerging Technology Spotlight 2022
19 August 22    |   Ryan Pretnik, Aurene Wilford
Clinicians and other providers face the challenge of accessing accurate digitized data to improve research on most effective clinical practices of patient care while protecting patient privacy. An effective care plan requires a collaborative effort of clinicians providing care, researchers who understand the data, and a leadership team who is able to identify areas of improvement. The MDClone ADAMS Platform democratizes data for all users while protecting patient privacy by using synthetic data. This report seeks to validate MDClone’s customer experience.
Intelligent Locations INTRAX (Hardware & Software): Emerging Technology Spotlight 2022 Report Cover Image
Emerging Technology Spotlight
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Intelligent Locations INTRAX (Hardware & Software): Emerging Technology Spotlight 2022
12 August 22    |   Niel Oscarson, Braden Taylor
Healthcare organizations aim to utilize RTLS solutions to optimize operations, reduce overhead, and improve patient safety through the accurate tracking and monitoring of assets and people. Intelligent Locations offers RTLS software and hardware that combines tracking technology and AI within its system. The product can be used for various use cases, including asset tracking, patient tracking, staff safety, environmental monitoring, and contact tracing. This report examines customers’ experience and satisfaction with the INTRAX solution and hardware.
ScribeAmerica Speke: Emerging Technology Spotlight 2022 Report Cover Image
Emerging Technology Spotlight
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ScribeAmerica Speke: Emerging Technology Spotlight 2022
29 July 22    |   Mac Boyter, Braden Taylor, Spencer Larson
Staffing shortages and physician burnout from overwork are growing concerns for hospitals and health systems. In the wake of the COVID-19 pandemic and ongoing demands on clinicians, innovative solutions that help clinicians shift away from the computer and back to the bedside are more important than ever. This report seeks to validate the experiences of healthcare organizations using Speke, an ambient AI scribe created by ScribeAmerica.
 
 

Decision Insights Reports

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Annual national trends report identifying validated market segments with high purchase energy.
 
Claims Management 2023: Functionality Top of Mind for Organizations Making Purchase Decisions (A Decision Insights Report) Report Cover Image
Decision Insights
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Claims Management 2023: Functionality Top of Mind for Organizations Making Purchase Decisions (A Decision Insights Report)
25 January 23    |   Dustin Cragun and Jaren Day
The financial well-being of healthcare organizations is critical, especially given the macroeconomic pressures they face today. Many are looking at claims management and clearinghouse technology to maximize cash collections and reduce administrative burdens. To better understand what factors are influencing purchase decisions and which vendors are seen as capable of driving success, this report examines 24 recent purchase decisions validated by KLAS between February 2020 and November 2022. For additional context, satisfaction data from current customers is also included. It should be noted that the decisions in this report are not a comprehensive representation of all claims management purchase decisions made in the last several years.
IV Workflow Management 2022: Functionality Drives Recent Purchases (A Decision Insights Report) Report Cover Image
Decision Insights
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IV Workflow Management 2022: Functionality Drives Recent Purchases (A Decision Insights Report)
27 December 22    |   Jackson Tate and Ruirui Sun
Health systems rely on IV workflow management solutions to streamline and improve pharmacy operations. Functionality has emerged as the most important criteria for prospective clients; however, no vendor both meets all customer needs and performs at a high level, and each customer base notes gaps in functionality. To (1) understand which solutions are being selected and why and (2) help provider organizations select solutions that meet their unique needs, this report examines 35 recently finalized or pending purchase decisions validated by KLAS between February 2020 and June 2022. Customer satisfaction data provides additional context on which vendors best meet customer expectations.
Data Archiving 2022: In a Competitive Market, Who Is Being Selected and Why? (A Decision Insights Report) Report Cover Image
Decision Insights
KLAS article icon
Data Archiving 2022: In a Competitive Market, Who Is Being Selected and Why? (A Decision Insights Report)
23 June 22    |   Doug VanWagenen and Ryan Oliver
Data archiving solutions—which allow organizations to archive and access historical data from retired legacy software—continue to be in high demand. For the first time, KLAS has validated organizations that are replacing their existing archive solutions as they seek to consolidate archives, cut costs, and identify systems that can meet their needs for various types or volumes of data. To better understand what factors are influencing purchase decisions in this market with no clear leader, this report examines 23 recent or upcoming data archiving purchase decisions validated by KLAS between January 2020 and December 2021. For additional context, satisfaction data from current customers is also included. It should be noted that the decisions in this report are not representative of all data archiving purchase decisions made in the last several years.
 
 

Emerging HCIT Reports

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Insights from healthcare executives on the top-of-mind companies and market segments that provide disruptive, unique, or innovative solutions or services.
 
Emerging Technology
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Emerging HCIT Companies 2021: Top-of-Mind Healthcare Technologies
23 September 21    |   Doug Tolley, Sam Eaquinto
Representing the feedback of 139 healthcare professionals from 131 provider organizations, this report examines the healthcare IT (HCIT) vendors and market segments that are top of mind for healthcare organizations today as well as which technologies are likely to be the target of future investment. Though the COVID-19 pandemic has slowed capital spending for a time, patient engagement, artificial intelligence/machine learning, telehealth, and other remote care solutions continue to attract attention. In total, this report indexes nearly 100 emerging vendors in these and other high-interest markets.
 
 

Investor Newsletters

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Monthly updates on the latest investment findings and news.
 

Best in KLAS Software and Services Report

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Annual report recognizing top software and services companies for their efforts to help healthcare professionals improve patient care.
 
Best in KLAS
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2022 Best in KLAS Awards - Software and Professional Services
08 February 22    |   Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2022.
Best in KLAS
KLAS article icon
2022 Best in KLAS Awards - Software and Professional Services
08 February 22    |   Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2022.
 
 

Digital Health Investment Symposium (DHIS)

Join us at the exclusive annual conference focused on digital health and investment. It brings together vendors, providers, and investment leaders to align solutions with provider needs and to share perspectives on which healthcare investments may have the greatest impact.




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Subject Expert
Justin Long
Research Director
justin.long@klasresearch.com
(801) 226-5120
KLAS Subject Expert
Subject Expert
Joshua Harris
Customer Success Manager
joshua.harris@klasresearch.com
(801) 734-1567
KLAS Subject Expert
 
 
 
 
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