Industry expertise and uncompromising accuracy

Investment Advisory Services


Leverage data that comes directly from key healthcare decision makers and qualified professionals.



homepage-investors
 
 
The expertise and robust insights you need to mitigate the risk of your next healthcare IT investment.
 

KLAS Value to Investors


Healthcare IT is an ever-evolving industry. As an investor, it is imperative to know which companies and solutions present the biggest opportunities and vulnerabilities.
Rely on the industry experts with 25 years of specialized healthcare experience. Backed by our accurate data and analysis, you can validate your investment decisions and deeply understand specific markets.
 
 

Who We Help

 
 

Private Equity Firms

 
We actively monitor over 120 market segments and categories and measure 900+ products and services.

Investment Banks

 
Start an Investor Membership to gain access to all the insights into vendors and markets you’ll need.

Venture Capitalists

 
Our emerging technology research identifies new technologies that are having an impact in healthcare IT.
 
 

Products and Services

 
Whether building out a thesis, identifying a target, or advancing to a deal process, these products and services are designed to support your most pressing investment needs.
 
 
 
 
  
Custom Diligence
One-time Engagement
 
Investor Membership
Annual Fee
Vendor performance analysis     check       check  
Competitive landscape assessment and benchmarking     check       check  
Purchase and replacement trends data (Decision Insights)     check       check  
Market perception & industry trends     check       check  
Market size and share     check       check  
Sales retention analysis     check       check  
Targeted outreach     check       check  
 
      
       Discount on Custom Diligence
  
Access to the KLAS database     check       check  
Access to KLAS Publications     check       check  
Customer commentary     check       check  
Up to 5 years of vendor performance management data     check       check  
Analyst calls     check       check  
Competitive analysis     check       check  
Annual portfolio company assessment     check       check  
Reserved seats at our annual Digital Health Investment Symposium (DHIS)     check       check  

To purchase ad hoc reports,
contact your KLAS representative
 

Custom Diligence
One-time Engagement
check   Vendor performance analysis
check   Competitive landscape assessment and benchmarking
check   Purchase and replacement trends data (Decision Insights)
check   Market perception & industry trends
check   Market size and share
check   Sales retention analysis
check   Targeted outreach
 
check   Access to the KLAS database
check   Access to KLAS Publications
check   Customer commentary
check   Up to 5 years of vendor performance management data
check   Analyst calls
check   Competitive analysis
check   Annual portfolio company assessment
check   Reserved seats at our annual Digital Health Investment Symposium (DHIS)
 
Investor Membership
Annual Fee
check   Vendor performance analysis
check   Competitive landscape assessment and benchmarking
check   Purchase and replacement trends data (Decision Insights)
check   Market perception & industry trends
check   Market size and share
check   Sales retention analysis
check   Targeted outreach
Discount on Custom Diligence
check   Access to the KLAS database
check   Access to KLAS Publications
check   Customer commentary
check   Up to 5 years of vendor performance management data
check   Analyst calls
check   Competitive analysis
check   Annual portfolio company assessment
check   Reserved seats at our annual Digital Health Investment Symposium (DHIS)

To purchase ad hoc reports,
contact your KLAS representative.
 
 
 
×
Comprehensive deep dive into vendor longitudinal performance. This includes the following: strengths, weaknesses, capabilities, differentiators, evangelism/loyalty, customer composition, and more. All findings supported with quantitative and qualitative data (verbatim customer commentary).
×
Full analysis of a market segment, respective vendors, and positioning in the market.
×
Reveals purchasing or replacement energy in a given market segment and which solutions are being considered or replaced in the RFP process.
×
Covers TAM, market share, penetration, and customer segmentation.
×
Identifies key trends and drivers impacting the marketplace.
×
Evaluates future sales and retention indicators and predictors and vendor vulnerability drivers.
×
Tailored interviews capturing additional customer perspectives and influencing factors on specific solutions and market segments.
 
 
 

Recent Research

 
 
 
 

Segment Insights Reports

View All
Detailed look at the performance of specific market segments and key issues within the vendor market.
 
Imaging in the Cloud 2021: Early Adoption Shows Promising Results Report Cover Image
Segment Insights
KLAS article icon
Imaging in the Cloud 2021: Early Adoption Shows Promising Results
09 November 21    |   Monique Rasband and Sidney Tate
Cloud-based technology is quickly gaining momentum among provider organizations, particularly for imaging solutions. To get an early look at the reality of cloud-based imaging and the vendors best positioned to help organizations transition to the cloud, KLAS interviewed 37 organizations that have adopted imaging technology hosted by their vendor in the cloud (i.e., the organizations are leveraging the public or private cloud to operate or store imaging solutions and/or data); of this group, 20 are doing primary PACS production in the cloud. These organizations almost unanimously report positive experiences. Most have successfully transitioned to the cloud and are seeing beneficial outcomes—e.g., decreased IT burden and improved security. Because of the early nature of this market, all vendor performance data is limited (see the About This Report section). This research is also specific to the United States.
Risk Adjustment 2021: Which Vendors Deliver Best? Report Cover Image
Segment Insights
KLAS article icon
Risk Adjustment 2021: Which Vendors Deliver Best?
02 November 21    |   Jennifer Hickenlooper and Ryan Pretnik
Payer organizations, provider-sponsored health plans (PSHPs), and provider organizations are expressing growing interest in adopting risk adjustment solutions that provide a wide variety of capabilities and enable consolidation to fewer vendors. Many vendors say they can provide a comprehensive solution, but which actually deliver? Based on the feedback of 163 respondents, this report examines vendor performance across key customer experience metrics and validates customer adoption across the broad spectrum of risk adjustment capabilities.
MEDITECH Implementation Services 2021: How Well Do Firms Drive Successful Implementations? Report Cover Image
Segment Insights
KLAS article icon
MEDITECH Implementation Services 2021: How Well Do Firms Drive Successful Implementations?
28 October 21    |   Cathy McCabe, Doug VanWagenen and Kaleb Harris
When implementing a MEDITECH EMR, provider organizations must use a firm that is certified by MEDITECH (i.e., READY-certified). There are many READY-certified firms in the market, and MEDITECH has recently joined the competition by offering their own implementation services. To help provider organizations navigate their options, this report seeks to share which firms consistently provide high-quality services and provides an early look at the client experience with MEDITECH’s implementation services.
 
 

Emerging Technology Spotlights

View All
Custom reports focused on the innovation and performance of one emerging technology company.
 
CareSimple: Emerging Technology Spotlight 2021 Report Cover Image
Emerging Technology Spotlight
KLAS article icon
CareSimple: Emerging Technology Spotlight 2021
25 June 21    |   Schafer Jackson, Joshua Jensen, Sam Eaquinto
To broaden their virtual care strategies, many healthcare organizations are looking for ways to remotely monitor patients, generate additional revenue, and improve outcomes. CareSimple offers a cloud-based remote patient monitoring (RPM) solution that includes cellular-enabled devices and key services to help organizations optimize their RPM approach. This report aims to validate the performance and scalability of their offering.
Swellbox: Emerging Technology Spotlight 2021 Report Cover Image
Emerging Technology Spotlight
KLAS article icon
Swellbox: Emerging Technology Spotlight 2021
18 June 21    |   Mac Boyter, Joshua Jensen, Sam Eaquinto
Accelerating an ongoing healthcare trend, the Department of Health and Human Services’ Office for Civil Rights has proposed changes that would strengthen a patient's right to gain access to their own health information. Swellbox provides tools and support to empower patients to access their PHI. This report looks to validate the outcomes and satisfaction of Swellbox clients on this important topic.
Upfront: Emerging Technology Spotlight 2021 Report Cover Image
Emerging Technology Spotlight
KLAS article icon
Upfront: Emerging Technology Spotlight 2021
04 June 21    |   Adam Cherrington, Joshua Jensen, Sam Eaquinto
Upfront’s purpose is to engage patients in their care by focusing on the patient actions needed to improve health outcomes. Using analytics to tailor patient communications, they offer ways for patients to connect and engage with care teams at a deeper level. This customized approach has the potential to personalize care and follows consumerism trends found outside healthcare. This report examines the experiences of early customers.
Bluesight Insights: Emerging Technology Spotlight 2021 Report Cover Image
Emerging Technology Spotlight
KLAS article icon
Bluesight Insights: Emerging Technology Spotlight 2021
28 May 21    |   Jackson Tate, Joshua Jensen, Sam Eaquinto
Kit Check has created Bluesight Insights to help maximize savings by streamlining medication purchasing and cost containment. The solution identifies unused wholesaler contracts that have reduced pricing for preferred drugs, highlights savings through additional drug programs (e.g., 340B, MedShorts, etc.), and gives proactive alerts to avoid over-invoicing. This KLAS Spotlight will examine the experiences of early adopters using Bluesight Insights.
 
 

Decision Insights Reports

View All
Annual national trends report identifying validated market segments with high purchase energy.
 
CDS Point of Care Reference 2021: Cost Pressures & Competitive Options Top of Mind Report Cover Image
Decision Insights
KLAS article icon
CDS Point of Care Reference 2021: Cost Pressures & Competitive Options Top of Mind
05 October 21    |   Jennifer Hickenlooper and Joe VanDeGraaff
Healthcare organizations typically use multiple clinical point-of-care reference systems to satisfy different users and address various use cases. But COVID-19 cost pressures, recent system updates, and the desire to standardize care have prompted organizations to reevaluate existing solutions and their CDS strategy. To help organizations navigate their options, this report seeks to illuminate the pros and cons of established clinical point-of-care solutions; it also provides an early look at the recent collaboration between EBSCO Information Services and IBM Watson Health.
Enterprise Resource Planning 2021: Move to the Cloud Prompts Evaluation of All ERP Options (A Decision Insights Report) Report Cover Image
Decision Insights
KLAS article icon
Enterprise Resource Planning 2021: Move to the Cloud Prompts Evaluation of All ERP Options (A Decision Insights Report)
15 July 21    |   Sam Eaquinto and Tanya Egbert
The enterprise resource planning (ERP) market continues to see high purchase energy. Although many healthcare organizations have already switched to cloud platforms, others still use superseded solutions and are faced with a tough decision: do they switch to the cloud offering from their incumbent vendor or take their chances with a new ERP partner? This report examines 65 recent or upcoming ERP purchase decisions to determine the main factors guiding organizations’ ERP platform selections.
Cardiology 2021: Opportunity for Market Disruption (A Decision Insights Report) Report Cover Image
Decision Insights
KLAS article icon
Cardiology 2021: Opportunity for Market Disruption (A Decision Insights Report)
14 July 21    |   Doug Tolley, Monique Rasband and Sam Eaquinto
While enterprise imaging (EI) is on healthcare organizations’ minds, many currently use multiple vendors for different imaging needs. For cardiology in particular, organizations frequently must piece together multiple systems to meet their structured reporting needs. Today, a number of organizations are replacing their legacy cardiology solutions and/or evaluating cardiology in the context of their long-term EI strategy (including structured reporting in the CVIS). No cardiology offering stands out with great customer satisfaction—each of the last three years has seen a different vendor win Best in KLAS for cardiology. This report examines 38 recent cardiology purchase decisions and the factors driving these decisions.
 
 

Emerging HCIT Reports

View All
Insights from healthcare executives on the top-of-mind companies and market segments that provide disruptive, unique, or innovative solutions or services.
 
Emerging Technology
KLAS article icon
Emerging HCIT Companies 2021: Top-of-Mind Healthcare Technologies
23 September 21    |   Doug Tolley, Sam Eaquinto
Representing the feedback of 139 healthcare professionals from 131 provider organizations, this report examines the healthcare IT (HCIT) vendors and market segments that are top of mind for healthcare organizations today as well as which technologies are likely to be the target of future investment. Though the COVID-19 pandemic has slowed capital spending for a time, patient engagement, artificial intelligence/machine learning, telehealth, and other remote care solutions continue to attract attention. In total, this report indexes nearly 100 emerging vendors in these and other high-interest markets.
Emerging Technology
KLAS article icon
Emerging HCIT Companies 2020 Midyear Update: Top-of-Mind Healthcare Technologies
01 September 20    |   Doug Tolley, Sam Eaquinto
Representing the feedback of 255 healthcare professionals from 210 different provider organizations, this report indexes the healthcare IT (HCIT) vendors and market segments that are top of mind for healthcare organizations today. As would be expected, the worldwide pandemic has generated significant interest in telehealth, patient engagement, and other remote care solutions. In total, this report includes more than 100 emerging vendors in these and other high-interest markets. Annually, KLAS conducts thousands of interviews with provider organizations to better understand their experience with their HCIT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. To gain insights into vendors we might not currently measure, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. The companies and market segments that have surfaced during these interviews are shared in this report; in the future, KLAS will monitor the companies that continue to pique market interest and gain mindshare among healthcare organizations. Note: The data in this report was collected January 2020–June 2020.
Emerging Technology
KLAS article icon
Emerging HCIT Companies 2020: Top-of-Mind Healthcare Technologies
25 February 20    |   Doug Tolley, Sam Eaquinto
KLAS conducts thousands of annual interviews with provider organizations to better understand their experience with their healthcare IT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. This report also includes some established companies newly disrupting the healthcare market (e.g., Amazon, Google, Salesforce). To gain insights on emerging companies in healthcare IT, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. During the latter half of 2019, 341 healthcare professionals from 299 different provider organizations responded to this question. This report shares the top-of-mind companies and market segments that surfaced from these interviews; in the future, KLAS will monitor those companies that continue to pique market interest and gain mindshare among healthcare organizations. Note: The data in this report was collected in the latter half of 2019 (from July 2019–Dec 2019).
Emerging Technology
KLAS article icon
Emerging HCIT Companies 2019 Midyear Update: Top-of-Mind Healthcare Technologies
22 August 19    |   Doug Tolley, Sam Eaquinto
Annually, KLAS conducts thousands of interviews with provider organizations to better understand their experience with their healthcare IT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. To gain insights on these emerging companies, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. During the first half of 2019, 68 healthcare professionals from 66 different provider organizations responded to this question. This report shares the top-of-mind companies and market segments that surfaced from these interviews; in the future, KLAS will monitor those companies that continue to pique market interest and gain mindshare among healthcare organizations.
 
 

Investor Newsletters

View All
Monthly updates on the latest investment findings and news.
 

Best in KLAS Software and Services Report

View All
Annual report recognizing top software and services companies for their efforts to help healthcare professionals improve patient care.
 
Best in KLAS
KLAS article icon
2021 Best in KLAS Awards - Software and Professional Services
02 February 21    |   Mark Allphin and Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings
Best in KLAS
KLAS article icon
2021 Best in KLAS Awards - Software and Professional Services
02 February 21    |   Mark Allphin and Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings
 
 

Digital Health Investment Symposium (DHIS)

Join us at the exclusive annual conference focused on digital health and investment. It brings together vendors, providers, and investment leaders to align solutions with provider needs and to share perspectives on which healthcare investments may have the greatest impact.




homepage-investors-small
 
 
Subject Expert
Justin Long
Research Director
justin.long@klasresearch.com
(801) 226-5120
KLAS Subject Expert
Subject Expert
Joshua Harris
Customer Success Manager
joshua.harris@klasresearch.com
(801) 734-1567
KLAS Subject Expert
 
 
 
 
We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​