Industry expertise and uncompromising accuracy

Investment Advisory Services


Leverage data that comes directly from key healthcare decision makers and qualified professionals.



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The expertise and robust insights you need to mitigate the risk of your next healthcare IT investment.
 

KLAS Value to Investors


Healthcare IT is an ever-evolving industry. As an investor, it is imperative to know which companies and solutions present the biggest opportunities and vulnerabilities.
Rely on the industry experts with 25 years of specialized healthcare experience. Backed by our accurate data and analysis, you can validate your investment decisions and deeply understand specific markets.
 
 

Who We Help

 
 

Private Equity Firms

 
We actively monitor over 120 market segments and categories and measure 900+ products and services.

Investment Banks

 
Start an Investor Membership to gain access to all the insights into vendors and markets you’ll need.

Venture Capitalists

 
Our emerging technology research identifies new technologies that are having an impact in healthcare IT.
 
 

Products and Services

 
Whether building out a thesis, identifying a target, or advancing to a deal process, these products and services are designed to support your most pressing investment needs.
 
 
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 
 
 
 
  
Custom Diligence
One-time Engagement
 
Investor Membership
Annual Fee
Vendor performance analysis     check       check  
Competitive landscape assessment and benchmarking     check       check  
Purchase and replacement trends data (Decision Insights)     check       check  
Market perception & industry trends     check       check  
Market size and share     check       check  
Sales retention analysis     check       check  
Targeted outreach     check       check  
 
      
       Discount on Custom Diligence
  
Access to the KLAS database     check       check  
Access to KLAS Publications     check       check  
Customer commentary     check       check  
Up to 5 years of vendor performance management data     check       check  
Analyst calls     check       check  
Competitive analysis     check       check  
Annual portfolio company assessment     check       check  
Reserved seats at our annual Digital Health Investment Symposium (DHIS)     check       check  
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 

Custom Diligence
One-time Engagement
check   Vendor performance analysis
check   Competitive landscape assessment and benchmarking
check   Purchase and replacement trends data (Decision Insights)
check   Market perception & industry trends
check   Market size and share
check   Sales retention analysis
check   Targeted outreach
 
check   Access to the KLAS database
check   Access to KLAS Publications
check   Customer commentary
check   Up to 5 years of vendor performance management data
check   Analyst calls
check   Competitive analysis
check   Annual portfolio company assessment
check   Reserved seats at our annual Digital Health Investment Symposium (DHIS)


Investor Membership
Annual Fee
check   Vendor performance analysis
check   Competitive landscape assessment and benchmarking
check   Purchase and replacement trends data (Decision Insights)
check   Market perception & industry trends
check   Market size and share
check   Sales retention analysis
check   Targeted outreach
Discount on Custom Diligence
check   Access to the KLAS database
check   Access to KLAS Publications
check   Customer commentary
check   Up to 5 years of vendor performance management data
check   Analyst calls
check   Competitive analysis
check   Annual portfolio company assessment
check   Reserved seats at our annual Digital Health Investment Symposium (DHIS)


 
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 
 
 
 
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Comprehensive deep dive into vendor longitudinal performance. This includes the following: strengths, weaknesses, capabilities, differentiators, evangelism/loyalty, customer composition, and more. All findings supported with quantitative and qualitative data (verbatim customer commentary).
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Full analysis of a market segment, respective vendors, and positioning in the market.
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Reveals purchasing or replacement energy in a given market segment and which solutions are being considered or replaced in the RFP process.
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Covers TAM, market share, penetration, and customer segmentation.
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Identifies key trends and drivers impacting the marketplace.
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Evaluates future sales and retention indicators and predictors and vendor vulnerability drivers.
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Tailored interviews capturing additional customer perspectives and influencing factors on specific solutions and market segments.
 
 

Recent Research

 
 
 
 

Segment Insights Reports

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Detailed look at the performance of specific market segments and key issues within the vendor market.
 
Clinical Communication Platforms 2023: A Closer Look at Customer Adoption Report Cover Image
Segment Insights
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Clinical Communication Platforms 2023: A Closer Look at Customer Adoption
06 June 23    |   Paul Hess and Paul Warburton
Past KLAS research shows that clinical communication platforms can improve healthcare organizations’ efficiency and care quality when successfully adopted across the enterprise. Vendors can help drive strong adoption—in number of workflows/interfaces deployed, in breadth (percentage of an organization’s hospitals that adopt the solution), and in depth (percentage of employees using the solution). This report examines these factors and shares how well vendors enable adoption and support organizations’ communication strategies.
Oncology 2023: Market Dynamics Shifting for Medical and Radiation Oncology Information Systems Report Cover Image
Segment Insights
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Oncology 2023: Market Dynamics Shifting for Medical and Radiation Oncology Information Systems
06 June 23    |   Monique Rasband and Spencer Corbett
The market for both medical and radiation oncology EMRs is shifting. For medical oncology, many previously independent oncology practices and cancer centers have been consolidated into larger health systems, leading to the adoption of medical oncology modules from acute care EMR vendors—a trend that is set to continue. Additionally, customer satisfaction in the radiation oncology market has shifted in recent years as the two primary vendors have competed for each other’s customers. Leveraging the perspectives of 158 organizations, this report explores the performance of medical and radiation oncology EMR vendors to see which are meeting customer needs and which are falling behind.
Remote Patient Monitoring 2023: Healthcare Organizations Test Solutions in Rapidly Evolving Market Report Cover Image
Segment Insights
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Remote Patient Monitoring 2023: Healthcare Organizations Test Solutions in Rapidly Evolving Market
30 May 23    |   Ciera Walker and Schafer Jackson
Remote patient monitoring (RPM) has demonstrated promising outcomes † —including earlier intervention and reduced utilization, outcomes that are critical in value-based care arrangements. The options for RPM are rapidly evolving, with many factors for healthcare organizations to consider. Reimbursement is an ongoing question, with some healthcare organizations feeling they can’t rely solely on reimbursement from CPT codes. Integration—with both the EMR and monitoring devices—is also vitally important to maintaining an RPM program’s viability. Additionally, RPM can require additional staff, though many vendors offer services to help alleviate this burden. Given all the factors at play, some healthcare organizations are starting with small pilots, testing to see which technology works. This report explores the customer experience with RPM technology in several key areas, including partnership, innovation, ease of use, and integration. † See KLAS’ 2022 RPM report for more details on the outcomes organizations are achieving and how they financially support their RPM programs.
 
 

Emerging Technology Spotlights

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Custom reports focused on the innovation and performance of one emerging technology company.
 
Steer Health: Emerging Solutions Spotlight 2023 Report Cover Image
Emerging Technology Spotlight
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Steer Health: Emerging Solutions Spotlight 2023
28 April 23    |   Adam Cherrington, Taelin Bryan
In today’s healthcare market, patient engagement tools are in high demand. Steer Health’s patient experience and growth platform aims to orchestrate digital patient journeys across all stages of care for personalized and automated digital patient experiences. The product’s intended outcomes include driving practice growth and improving patient satisfaction. This report examines the experiences of early adopters of the Steer Health platform.
Rhino Health: Emerging Solutions Spotlight 2023 Report Cover Image
Emerging Technology Spotlight
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Rhino Health: Emerging Solutions Spotlight 2023
21 April 23    |   Ryan Pretnik, Josh Naegle, Jacob Brown
Large, relevant data sets are very beneficial to building and training AI models, but data custodians’ desire to protect patient privacy and the privacy laws surrounding healthcare prevent easy access to robust data for healthcare innovators. Rhino Health’s edge computing and federated learning platform allows developers to use decentralized, encrypted data that sits behind custodian firewalls. This report offers an initial look at the experiences of healthcare professionals using the Rhino Health platform.
CodaMetrix Autonomous Coding: Emerging Solutions Spotlight 2023 Report Cover Image
Emerging Technology Spotlight
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CodaMetrix Autonomous Coding: Emerging Solutions Spotlight 2023
07 April 23    |   Mac Boyter, Braden Taylor
Energy around autonomous coding solutions continues to rise as healthcare organizations pursue opportunities to enhance revenue cycle performance and ease staffing shortages. The CodaMetrix autonomous coding solution—referred to as CMX—is a multispecialty coding platform that utilizes AI and machine learning to relieve manual coding processes and enhance coding quality. Current specialty areas include radiology, pathology, GI special procedures, and inpatient professional. This report explores the experience of CodaMetrix customers and their satisfaction with the solution.
Current Health: Emerging Solutions Spotlight 2023 Report Cover Image
Emerging Technology Spotlight
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Current Health: Emerging Solutions Spotlight 2023
24 March 23    |   Schafer Jackson, Taelin Bryan
With COVID-19 as a catalyst, the healthcare market has been actively moving toward virtual care and remote patient monitoring. In a space with high energy and a multiplicity of solutions, Current Health provides technology and services that enable health systems to deliver care at home. Use cases include acute-level care at home, transitional care, and chronic condition management. This report analyzes the customer experience with Current Health’s platform.
 
 

Decision Insights Reports

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Annual national trends report identifying validated market segments with high purchase energy.
 
Telehealth 2023: Integration and Consolidation Drive Telehealth Strategies (A Decision Insights Report) Report Cover Image
Decision Insights
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Telehealth 2023: Integration and Consolidation Drive Telehealth Strategies (A Decision Insights Report)
18 April 23    |   Ciera Walker and Schafer Jackson
An immediate necessity during the pandemic, telehealth has become a common strategy for delivering convenient healthcare, connecting more quickly with specialists, working with interpreters, and more. As organizations settle into their go-forward strategies, top of mind are use-case expansion, tech-stack consolidation, and integration. There are many options for delivering telehealth, including virtual care platforms, video conferencing solutions (healthcare-focused and cross-industry), and EMR-based tools. This report focuses on market trends across the solution options and examines the factors driving purchase decisions and replacements.
340B 2023: Functionality & Pricing Drive Purchase Decisions Report Cover Image
Decision Insights
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340B 2023: Functionality & Pricing Drive Purchase Decisions
08 March 23    |   Jackson Tate and Jennifer Hickenlooper
Purchasing energy in the 340B market has been high in recent years as (1) healthcare organizations have sought to increase savings, particularly in cost centers like pharmacies, and (2) 340B vendors have expanded the types of customers they serve. This report examines 49 recent purchase decisions validated by KLAS between October 2020 and October 2022 to understand why certain vendors are seeing the most purchase energy and who is being replaced. When available, satisfaction data from current customers is also included.
Claims Management 2023: Functionality Top of Mind for Organizations Making Purchase Decisions (A Decision Insights Report) Report Cover Image
Decision Insights
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Claims Management 2023: Functionality Top of Mind for Organizations Making Purchase Decisions (A Decision Insights Report)
25 January 23    |   Dustin Cragun and Jaren Day
The financial well-being of healthcare organizations is critical, especially given the macroeconomic pressures they face today. Many are looking at claims management and clearinghouse technology to maximize cash collections and reduce administrative burdens. To better understand what factors are influencing purchase decisions and which vendors are seen as capable of driving success, this report examines 24 recent purchase decisions validated by KLAS between February 2020 and November 2022. For additional context, satisfaction data from current customers is also included. It should be noted that the decisions in this report are not a comprehensive representation of all claims management purchase decisions made in the last several years.
 
 

Emerging HCIT Reports

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Insights from healthcare executives on the top-of-mind companies and market segments that provide disruptive, unique, or innovative solutions or services.
 
Emerging Technology
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Emerging HCIT Companies 2021: Top-of-Mind Healthcare Technologies
23 September 21    |   Doug Tolley, Sam Eaquinto
Representing the feedback of 139 healthcare professionals from 131 provider organizations, this report examines the healthcare IT (HCIT) vendors and market segments that are top of mind for healthcare organizations today as well as which technologies are likely to be the target of future investment. Though the COVID-19 pandemic has slowed capital spending for a time, patient engagement, artificial intelligence/machine learning, telehealth, and other remote care solutions continue to attract attention. In total, this report indexes nearly 100 emerging vendors in these and other high-interest markets.
 
 

Investor Newsletters

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Monthly updates on the latest investment findings and news.
 

Best in KLAS Software and Services Report

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Annual report recognizing top software and services companies for their efforts to help healthcare professionals improve patient care.
 
Best in KLAS
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2023 Best in KLAS Awards - Software and Services
08 February 23    |   Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2023.
Best in KLAS
KLAS article icon
2023 Best in KLAS Awards - Software and Services
08 February 23    |   Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2023.
 
 

Digital Health Investment Symposium (DHIS)

Join us at the exclusive annual conference focused on digital health and investment. It brings together vendors, providers, and investment leaders to align solutions with provider needs and to share perspectives on which healthcare investments may have the greatest impact.




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Subject Expert
Justin Long
Research Director
justin.long@klasresearch.com
(801) 226-5120
KLAS Subject Expert
Subject Expert
Joshua Harris
Customer Success Manager
joshua.harris@klasresearch.com
(801) 734-1567
KLAS Subject Expert
 
 
 
 
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