Industry expertise and uncompromising accuracy

Investment Advisory Services


Leverage data that comes directly from key healthcare decision makers and qualified professionals.



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The expertise and robust insights you need to mitigate the risk of your next healthcare IT investment.
 

KLAS Value to Investors


Healthcare IT is an ever-evolving industry. As an investor, it is imperative to know which companies and solutions present the biggest opportunities and vulnerabilities.
Rely on the industry experts with 25 years of specialized healthcare experience. Backed by our accurate data and analysis, you can validate your investment decisions and deeply understand specific markets.
 
 

Who We Help

 
 

Private Equity Firms

 
We actively monitor over 120 market segments and categories and measure 900+ products and services.

Investment Banks

 
Start an Investor Membership to gain access to all the insights into vendors and markets you’ll need.

Venture Capitalists

 
Our emerging technology research identifies new technologies that are having an impact in healthcare IT.
 
 

Products and Services

 
Whether building out a thesis, identifying a target, or advancing to a deal process, these products and services are designed to support your most pressing investment needs.
 
 
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 
 
 
 
  
Custom Diligence
One-time Engagement
 
Investor Membership
Annual Fee
Vendor performance analysis     check       check  
Competitive landscape assessment and benchmarking     check       check  
Purchase and replacement trends data (Decision Insights)     check       check  
Market perception & industry trends     check       check  
Market size and share     check       check  
Sales retention analysis     check       check  
Targeted outreach     check       check  
 
      
       Discount on Custom Diligence
  
Access to the KLAS database     check       check  
Access to KLAS Publications     check       check  
Customer commentary     check       check  
Up to 5 years of vendor performance management data     check       check  
Analyst calls     check       check  
Competitive analysis     check       check  
Annual portfolio company assessment     check       check  
Reserved seats at our annual Digital Health Investment Symposium (DHIS)     check       check  
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 

Custom Diligence
One-time Engagement
check   Vendor performance analysis
check   Competitive landscape assessment and benchmarking
check   Purchase and replacement trends data (Decision Insights)
check   Market perception & industry trends
check   Market size and share
check   Sales retention analysis
check   Targeted outreach
 
check   Access to the KLAS database
check   Access to KLAS Publications
check   Customer commentary
check   Up to 5 years of vendor performance management data
check   Analyst calls
check   Competitive analysis
check   Annual portfolio company assessment
check   Reserved seats at our annual Digital Health Investment Symposium (DHIS)


Investor Membership
Annual Fee
check   Vendor performance analysis
check   Competitive landscape assessment and benchmarking
check   Purchase and replacement trends data (Decision Insights)
check   Market perception & industry trends
check   Market size and share
check   Sales retention analysis
check   Targeted outreach
Discount on Custom Diligence
check   Access to the KLAS database
check   Access to KLAS Publications
check   Customer commentary
check   Up to 5 years of vendor performance management data
check   Analyst calls
check   Competitive analysis
check   Annual portfolio company assessment
check   Reserved seats at our annual Digital Health Investment Symposium (DHIS)


 
Ad Hoc Reports
One-time purchase
To purchase ad hoc reports, contact your KLAS representative.
 
 
 
 
 
 
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Comprehensive deep dive into vendor longitudinal performance. This includes the following: strengths, weaknesses, capabilities, differentiators, evangelism/loyalty, customer composition, and more. All findings supported with quantitative and qualitative data (verbatim customer commentary).
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Full analysis of a market segment, respective vendors, and positioning in the market.
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Reveals purchasing or replacement energy in a given market segment and which solutions are being considered or replaced in the RFP process.
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Covers TAM, market share, penetration, and customer segmentation.
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Identifies key trends and drivers impacting the marketplace.
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Evaluates future sales and retention indicators and predictors and vendor vulnerability drivers.
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Tailored interviews capturing additional customer perspectives and influencing factors on specific solutions and market segments.
 
 

Recent Research

 
 
 
 

Segment Insights Reports

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Detailed look at the performance of specific market segments and key issues within the vendor market.
 
Go-Live Support 2022: Matching the Right Firm to Your Implementation Needs Report Cover Image
Segment Insights
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Go-Live Support 2022: Matching the Right Firm to Your Implementation Needs
12 May 22    |   Cathy McCabe and Kaleb Harris
Firms that provide go-live support for HIT implementations continue to consistently deliver high client satisfaction. Across the board, these firms are highly skilled and knowledgeable, making it rare for healthcare organizations to report a poor experience. Instead of asking which firm provides high-quality go-live support, organizations must decide which firm is the best fit for their organization.
Go-Live Support 2022: Matching the Right Firm to Your Implementation Needs Report Cover Image
Segment Insights
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Go-Live Support 2022: Matching the Right Firm to Your Implementation Needs
12 May 22    |   Cathy McCabe and Kaleb Harris
Firms that provide go-live support for HIT implementations continue to consistently deliver high client satisfaction. Across the board, these firms are highly skilled and knowledgeable, making it rare for healthcare organizations to report a poor experience. Instead of asking which firm provides high-quality go-live support, organizations must decide which firm is the best fit for their organization.
The Chartis Group Digital Transformation 2022: Providing Best in KLAS Digital Transformation Report Cover Image
Segment Insights
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The Chartis Group Digital Transformation 2022: Providing Best in KLAS Digital Transformation
29 April 22    |   Cathy McCabe and Warren Whitford
Provider and payer organizations are increasingly concerned about their strategies for digital capabilities that affect operations and patient care. Through engaging with consulting firms to define needs and develop digital road maps, organizations are utilizing firms’ assistance to plan, manage, and improve these digital capabilities and, ultimately, consumer experiences. This report evaluates the experiences of healthcare organizations that have engaged The Chartis Group for digital transformation work, which is a relatively new area that the firm is being measured for.
 
 

Emerging Technology Spotlights

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Custom reports focused on the innovation and performance of one emerging technology company.
 
SyncTimes: Emerging Technology Spotlight 2022 Report Cover Image
Emerging Technology Spotlight
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SyncTimes: Emerging Technology Spotlight 2022
06 May 22    |   Paul Hess, Jacob Mortensen
In clinical settings, resource optimization and communication efficiency are paramount in delivering quality care. SyncTimes is a clinical workflow and communication tool that streamlines operations, inter-team communication, and resource management. Features include a real-time location system, communication tools, and analytics based on documentation of patient activities and personnel management by room. This report seeks to validate provider organizations’ adoption of SyncTimes and their overall satisfaction.
Optimize Health Remote Patient Monitoring: Emerging Technology Spotlight 2022 Report Cover Image
Emerging Technology Spotlight
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Optimize Health Remote Patient Monitoring: Emerging Technology Spotlight 2022
06 May 22    |   Schafer Jackson, Aurene Wilford
Healthcare organizations seek to accelerate a continuous patient care experience while reducing administrative and financial costs, improving patient outcomes, and reducing hospitalizations. Remote patient monitoring vendors, like Optimize Health, aim to use advanced technology and expert support that engage patients in their care outside of regular office visits to improve clinical workflows and clinical outcomes with minimal up-front risk. This report examines the Optimize Health customer experience.
Notable: Emerging Technology Spotlight 2022 Report Cover Image
Emerging Technology Spotlight
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Notable: Emerging Technology Spotlight 2022
22 April 22    |   Adam Cherrington, Kyle Chilton, Aurene Wilford
Having financially viable healthcare organizations is imperative and requires a reduction in administrative costs. One opportunity to improve financial viability is to digitize and automate workflows across the care continuum, including all operational and clinical workflows. This report offers a first look at Notable—a solution provider focused on delivering intelligent automation for healthcare.
CorroHealth Autonomous Coding: Emerging Technology Spotlight 2022 Report Cover Image
Emerging Technology Spotlight
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CorroHealth Autonomous Coding: Emerging Technology Spotlight 2022
08 April 22    |   Mac Boyter, Kyle Chilton, Braden Taylor
More and more healthcare organizations are evaluating the viability of autonomous coding to increase efficiency and reduce overhead expenses. CorroHealth’s autonomous coding product offers provider organizations a solution that streamlines coding workflows to reduce labor-intensive tasks and improve productivity. This report looks to validate the outcomes that CorroHealth’s customers have experienced and examine customers’ satisfaction with the product.
 
 

Decision Insights Reports

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Annual national trends report identifying validated market segments with high purchase energy.
 
Smart Pumps 2022: Where Are Organizations Investing for the Future? Report Cover Image
Decision Insights
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Smart Pumps 2022: Where Are Organizations Investing for the Future?
15 March 22    |   Jackson Tate and Jennifer Hickenlooper
The smart pumps market sees a high number of purchase decisions as old pumps wear out and new functionality becomes available, including bidirectional EMR interoperability, updated pump functionality, and better verification and documentation. To determine where healthcare organizations are investing for the future, this report examines 40 recent or upcoming smart pump purchase decisions validated by KLAS between January 2020 and December 2021. For additional context, satisfaction data from current customers is also included.
Drug Diversion Monitoring 2021: Energy High for Next-Generation Solutions (A Decision Insights Report) Report Cover Image
Decision Insights
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Drug Diversion Monitoring 2021: Energy High for Next-Generation Solutions (A Decision Insights Report)
04 January 22    |   Jackson Tate and Jennifer Hickenlooper
In the last 12 months, KLAS has interviewed 41 healthcare organizations that have recently purchased a drug diversion monitoring solution or are in the process of doing so. This represents a sharp increase in market activity. Several factors are fueling the growth, including greater awareness of the opioid crisis as well as a greater need during the COVID-19 pandemic for visibility and automation when it comes to managing medication inventories. Additionally, organizations are considering several newer technology options purported to offer more intuitive workflows and more complete investigational tools. This report examines recent and upcoming drug diversion monitoring purchase decisions to determine which vendors are generating the highest interest.
Healthcare Services 2021: (A Decision Insights Report) Report Cover Image
Decision Insights
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Healthcare Services 2021: (A Decision Insights Report)
30 November 21    |   Sam Eaquinto and Warren Whitford
Since November 2020, KLAS has collected insights regarding 349 decisions by 245 healthcare organizations to engage a services firm. This report offers a first, high-level look at services decisions specifically. The types of services with the highest decision energy in the last year include HIT staffing, HIT advisory services, HIT implementation leadership (small), and technical services. Ongoing insights on services decisions will be available on the KLAS website in the first half of 2022, and as this research continues over time, data on individual markets and firms will grow more representative.
 
 

Emerging HCIT Reports

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Insights from healthcare executives on the top-of-mind companies and market segments that provide disruptive, unique, or innovative solutions or services.
 
Emerging Technology
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Emerging HCIT Companies 2021: Top-of-Mind Healthcare Technologies
23 September 21    |   Doug Tolley, Sam Eaquinto
Representing the feedback of 139 healthcare professionals from 131 provider organizations, this report examines the healthcare IT (HCIT) vendors and market segments that are top of mind for healthcare organizations today as well as which technologies are likely to be the target of future investment. Though the COVID-19 pandemic has slowed capital spending for a time, patient engagement, artificial intelligence/machine learning, telehealth, and other remote care solutions continue to attract attention. In total, this report indexes nearly 100 emerging vendors in these and other high-interest markets.
Emerging Technology
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Emerging HCIT Companies 2020 Midyear Update: Top-of-Mind Healthcare Technologies
01 September 20    |   Doug Tolley, Sam Eaquinto
Representing the feedback of 255 healthcare professionals from 210 different provider organizations, this report indexes the healthcare IT (HCIT) vendors and market segments that are top of mind for healthcare organizations today. As would be expected, the worldwide pandemic has generated significant interest in telehealth, patient engagement, and other remote care solutions. In total, this report includes more than 100 emerging vendors in these and other high-interest markets. Annually, KLAS conducts thousands of interviews with provider organizations to better understand their experience with their HCIT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. To gain insights into vendors we might not currently measure, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. The companies and market segments that have surfaced during these interviews are shared in this report; in the future, KLAS will monitor the companies that continue to pique market interest and gain mindshare among healthcare organizations. Note: The data in this report was collected January 2020–June 2020.
Emerging Technology
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Emerging HCIT Companies 2020: Top-of-Mind Healthcare Technologies
25 February 20    |   Doug Tolley, Sam Eaquinto
KLAS conducts thousands of annual interviews with provider organizations to better understand their experience with their healthcare IT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. This report also includes some established companies newly disrupting the healthcare market (e.g., Amazon, Google, Salesforce). To gain insights on emerging companies in healthcare IT, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. During the latter half of 2019, 341 healthcare professionals from 299 different provider organizations responded to this question. This report shares the top-of-mind companies and market segments that surfaced from these interviews; in the future, KLAS will monitor those companies that continue to pique market interest and gain mindshare among healthcare organizations. Note: The data in this report was collected in the latter half of 2019 (from July 2019–Dec 2019).
Emerging Technology
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Emerging HCIT Companies 2019 Midyear Update: Top-of-Mind Healthcare Technologies
22 August 19    |   Doug Tolley, Sam Eaquinto
Annually, KLAS conducts thousands of interviews with provider organizations to better understand their experience with their healthcare IT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. To gain insights on these emerging companies, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. During the first half of 2019, 68 healthcare professionals from 66 different provider organizations responded to this question. This report shares the top-of-mind companies and market segments that surfaced from these interviews; in the future, KLAS will monitor those companies that continue to pique market interest and gain mindshare among healthcare organizations.
 
 

Investor Newsletters

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Monthly updates on the latest investment findings and news.
 

Best in KLAS Software and Services Report

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Annual report recognizing top software and services companies for their efforts to help healthcare professionals improve patient care.
 
Best in KLAS
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2022 Best in KLAS Awards - Software and Professional Services
08 February 22    |   Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2022.
Best in KLAS
KLAS article icon
2022 Best in KLAS Awards - Software and Professional Services
08 February 22    |   Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2022.
 
 

Digital Health Investment Symposium (DHIS)

Join us at the exclusive annual conference focused on digital health and investment. It brings together vendors, providers, and investment leaders to align solutions with provider needs and to share perspectives on which healthcare investments may have the greatest impact.




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Subject Expert
Justin Long
Research Director
justin.long@klasresearch.com
(801) 226-5120
KLAS Subject Expert
Subject Expert
Joshua Harris
Customer Success Manager
joshua.harris@klasresearch.com
(801) 734-1567
KLAS Subject Expert
 
 
 
 
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