Privacy Policy

KLAS takes safeguarding online privacy seriously. Please read the following to understand KLAS' privacy practices.  From time to time, KLAS may change this privacy statement because of changes in its business, or in its attempts to serve your needs better, so please review this privacy statement periodically as any changes may apply to you.

Do I need to provide personal information to KLAS?

You may view the general contents of this website without subscribing or providing any personal information. You must register for a username and password to view vendor performance ratings. You must register and create a personal profile to post comments, which we will protect as explained below.

Why does KLAS collect your information, and how is such information used?

We like to know about you to be able to serve you better. We use your information to better deliver the research you may be interested in and to validate your healthcare provider or non-healthcare provider status.

KLAS may use the personal information you submit for purposes related to KLAS' business, including, but not limited to, generating statistical studies, conducting market research, improving its products and services, getting your opinion, and notifying you of service upgrades, new services, and any other changes within KLAS that may affect you. It is our goal not to bother you with excessive communications.

How do I have my personal information deactivated, changed or updated?

KLAS respects your privacy and realizes that not everyone likes to receive notices of information. Within your online user preferences, you have the ability to opt in or out of mailing lists. You may update your personal information online within your user profile.

What is KLAS' commitment to data security?

KLAS recognizes your concern for security, and will use reasonable efforts to establish secure connections with you and to limit access to databases containing personal information to authorized personnel only.

Does KLAS use cookies? What are cookies?

"Cookies" give users a unique, random ID by storing small text files onto a user's computer hard drive with the user's browser. Cookies enable a website to track a user's activities on the website. For example, KLAS may use cookies on its download page to speed up users' activities in not having to register more than once. KLAS' cookies do not contain personally identifying information. Users are free to change their web browsers to prevent the acceptance of cookies.

Does KLAS share the information that it gathers with other website users or third parties?

KLAS will not rent, lease or sell personally identifiable information to any third party.

If you choose to provide us with personally identifiable information, we may use that information to circulate news and information consistent with KLAS’ purposes; send updates and notices; respond to your questions or comments; allow you to navigate the KLAS website, its forums and blogs without having to re-enter information.

If you create an online profile, interested visitors will be allowed to retrieve the information you choose to share as part of your profile, such as your experience and areas of interest.

For those visitors who choose to participate in forums, an online profile is required, and certain relevant profile components will be revealed to other participants such as your name and facility.

Important Note: Commentary or data provided within KLAS’ evaluation process via phone, online, fax or otherwise is governed by a different set of rules and is completely anonymous.

We may reveal personally identifiable information if we believe in good faith we are required to do so to comply with a search warrant, subpoena, court order or other valid legal process. Also, we may disclose your personal information to other Website users, law enforcement or legal agents if we have reason to believe disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our General Terms of Use or Promotional Use of KLAS Data Policy or to protect the safety, property or other rights of our visitors or the public or to counter any attempted breach of security of the website.

What are KLAS' contact procedures?

If you have any comments or questions regarding this privacy statement or if you believe KLAS has not adhered to this privacy statement, please notify us at or call us at 801.226.5120. KLAS will take action to promptly resolve any issues.

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