The Arch Collaborative Learning Center: Knowledge at Your Fingertips

The Arch Collaborative is a worldwide endeavor that has helped hundreds of health systems and hundreds of thousands of clinicians find out how their EHR experience compares to their peers’ experiences. 

As anyone in the industry knows, there are bound to be problems around every corner when an EHR is surveyed. But the amazing thing about the Arch Collaborative is that in partnership with all of the amazing health systems that have measured their satisfaction, we have compiled a library of solutions to those problems. 

You discovered that you have a poor perception of your EHR education program? We have a case study for you. 

You are just now focusing on optimizing the EHR for nurses? There's a report for that. 

You want to know how other organizations are approaching burnout? Well, you're in luck because there's a webinar you can listen to find out more. 

There's no need to reinvent the wheel for issues that are ever present regardless of health system, vendor, and organization type because there's a good chance that someone has found and implemented a solution that is working. 

We at KLAS would like to show just how much information is available to those who participate in the Arch Collaborative. 

Case Studies: Here to Help You

If you are anything like me, then sometimes it just takes seeing an example or two to learn how someone else is doing something, get the rust off of my own brain, and start doing that thing. This is where we hope to help. 

The Arch Collaborative is very data driven. We analyze every health system’s data that we collect to see just how things are shaking out for provider organizations. We tease out the high performing areas and do our best to share these practices with everyone in the Collaborative. 

The first way we do this is through our case studies, which can be found in the Learning Center. This is where the observation piece comes in. Case studies are designed to be a brief summary describing how an organization achieved their success. They are not meant to be a detailed road map. 

After you have read a few of those case studies and have gotten your own brain juices flowing, the fun part, the creation of your own content, can begin. 

Organizations qualify for a case study in two ways. First, they qualify if they score in the eightieth percentile or higher in a key area. These organizations are likely doing something special to achieve those results. Second, an organization qualifies when they remeasure in the Collaborative and we see significant improvement in a key area. 

They are taking the data, putting a plan in place, executing said plan, and improving their scores in something that begs to be highlighted in a case study. We hope that this will provide a plethora of information for other providers that are looking for solutions. 

These case studies make sure that no one has to reinvent the wheel when it comes time for implementation, training, or whatever else needs to be done. Everyone has struggles with EHRs, and the case studies are a resource that providers can look to for help and guidance.

But What Else Is There?

In addition to the case studies, the Learning Center has many other resources that can be utilized to ensure best practices. 

Reports: 

KLAS has recently published the Arch Collaborative Guidebook 2020, which is bursting with useful information regarding data-validated best practices in the key Arch pillars. This report also features embedded links to pertinent content in the Learning Center should you wish to further expand your knowledge or find more specific information. But that's not the only report. 

The Arch Collaborative publishes one report a month that takes a deeper look into the data. Most recently, we've explored the nursing EHR experience, burnout, and COVID-19 challenges. Be on the lookout for new reports each month.

Webinars: 

We offer webinars for those that are looking for information straight from the providers’ mouths. We offer hour-long interviews with providers about how they are approaching training, personalizing, setting up governance, and so on as well as shorter, webinars that are 5–15 minutes long and serve as introductory entry points into what the Arch Collaborative is and what it does. 

We feel that these brief webinars can be great responses to those who wish to learn more. If you think listening is better, easier, quicker, or just more enjoyable than reading is, then this resource is for you.

My Data: 

This page allows you to take a deep look into your own data. Do you want to see how location A compares to location B? Then look no further than My Data. You want to see how your anesthesiologists feel about their EHR education? Then you can find your answer here. 

With My Data, providers can view their data and filter it by background, location of use, specialty, and other categories, and it can be sliced and diced however it is needed for that organization. My Data is kept up to date. Many organizations last measured things in 2018 or 2019. 

Since then, nearly 50 additional organizations have participated, and this new data will have impacted your percentiles. So, if you need to see whether your organization is still the in the ninety-ninth percentile from your measurement in 2018, the My Data will give you an up-to-date look at how to compare.

My Files: 

This feature allows providers to view their own historical data, which can be very helpful in keeping track of trends. Find your original slide deck, your raw data from your measurement, and any additional breakouts you may have asked for.

Learning Tracks: 

These are the newest addition to the Learning Center. Our new Learning Tracks functionality allows providers to search in specific tracks that narrow down searches significantly, ensuring that only the most relevant and useful data is being shown. 

Tracks include content from each of our previous pages, so if you just want to go deep on training, then you can find reports, case studies, and webinars that focus solely on that topic all in one place.

Time to Learn

In these increasingly difficult times, it is more important than ever to be collaborating with those around us to improve the overall experience for everyone. 

The Arch Collaborative is all about sharing as much information as possible in order to see the most effective outcomes across the board, and the Arch Collaborative Learning Center has the tools to provide that information to countless provider organizations that need it. 

As time goes on, we will hopefully see more and more adoption of the best practices that other organizations have used as we see less and less frustration with EHRs and all that comes with them.

Photo Credit: Adobe Stock, sebra