Application Hosting (Allscripts)
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Brian Matsen
Research Director
KLAS Research Director - Brian Matsen
 
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User Commentary

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Analyst/Coordinator

Other Observations

Altera Digital Health needs to take a really hard look at the issues that are reported before...

Sep 2022
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Analyst/Coordinator

People and Knowledge

I like that Altera Digital Health offers hosting. The firm is proactive in catching issues and...

Sep 2022
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VP/Other Executive

Relationship

A lot of times, the staff members are limited by things. The strategic ability is not strong.

Jun 2022
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VP/Other Executive

Project Results

Allscripts doesn’t do a great job with hosting, but they are not horrible either. The firm is...

Jun 2022
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VP/Other Executive

ROI and Cost

The firm is not nickel-and-diming us like another firm did. In our new agreement with Allscripts, we...

Jun 2022
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Analyst/Coordinator

Win/Loss - Why they were selected (by current clients)

We decided to host through Allscripts because we don't have a large IT staff at our organization....

Apr 2022
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Analyst/Coordinator

People and Knowledge

We would like the first level of the vendor’s support to be a little more knowledgeable. Usually, by...

Apr 2022
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Analyst/Coordinator

People and Knowledge

Allscripts does a lot of things well. The reporting and the data feeds are good, and Allscripts is...

Apr 2022
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Analyst/Coordinator

Project Results

At times, we have had to reschedule maintenance. Recently, Allscripts went ahead with only half the...

Apr 2022
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Director

Relationship

Allscripts likes to point fingers at each other. I don’t care who made the mistake; I just want it...

Feb 2022
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Director

Relationship

Allscripts is a software company that decided to dip their toes into the application hosting game. I...

Jan 2022
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Director

Tools and Methodology

The system's uptime has been fabulous. I don't think we have had unplanned downtime in several...

Jan 2022
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Director

Relationship

I don't think we matter in Allscripts’ grand scheme of things. They are a multibillion-dollar...

Jan 2022
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Director

Relationship

Allscripts is interested in doing more projects and buying more services. They seem to be walled off...

Jan 2022
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