Apex Systems Technical Services
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Brian Matsen
Research Director
KLAS Research Director - Brian Matsen
 
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User Commentary

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Manager

Tools and Methodology

If we have a question that we can't figure out, Apex Systems has experts that are able to provide...

Aug 2022
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Manager

Project Results

Apex Systems’ intent is good. But the quality is not always as good as we would like it to be.

Aug 2022
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Director

People and Knowledge

We did have some difficulty where we had to let a few consultants go. They were not knowledgeable in...

Jun 2022
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Director

Project Results

Apex Systems has exceeded our expectations in the timeliness of their work. They are quick to turn...

Jun 2022
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Director

Relationship

Apex Systems was highly involved in our strategic plan. They assisted in showing us the benefits of...

Jun 2022
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Director

Tools and Methodology

When we were optimizing a certain area, people from the firm met with the team in that area at our...

Jun 2022
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Director

Win/Loss - Why they were selected (by current clients)

We have stayed with the firm because they have provided the quality and quantity of work that we...

Jun 2022
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Director

Tools and Methodology

I had to challenge a few pieces of the firm’s work where they had charged a few more hours, and I...

Jun 2022
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Manager

People and Knowledge

Apex Systems does a great job. They find me some consultants that are good. I know where to go when...

Apr 2022
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Manager

Relationship

The one challenge is the lead person from Apex Systems is extremely pushy, and that just irritates...

Apr 2022
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VP/Other Executive

ROI and Cost

The firm doesn't nickel-and-dime us. They do a really good job. I hear comments from people talking...

Apr 2022
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Manager

People and Knowledge

In the beginning, the contract was great. The firm provided us with great resources that were...

Apr 2022
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Manager

Tools and Methodology

The firm needs to do better at understanding what we are requesting. They ask us what we are looking...

Apr 2022
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Manager

ROI and Cost

The cost is fine. But the firm needs to pay attention to the invoices they send because we see some...

Apr 2022
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Manager

People and Knowledge

We don't have very much involvement from the firm. We don't see very high leadership people. We have...

Apr 2022
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VP/Other Executive

Relationship

The firm demonstrates long-term interest in us. They align and execute things effectively, and they...

Apr 2022
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VP/Other Executive

People and Knowledge

We have had problems where the staff Apex Systems got for us decided not to show up.

Dec 2021
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VP/Other Executive

Tools and Methodology

I have been surprised by the areas where Apex Systems is able to supply resources. When the firm...

Dec 2021
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VP/Other Executive

People and Knowledge

Apex Systems' account management sets them apart. Our main person has been with us since the...

Dec 2021
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