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Argos Health Complex Claims Services Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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User Commentary

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Manager

I have been really happy with Argos Health since they have taken over from our old vendor. We are...

May 2021
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Director

The contract with Argos Health is automatically renewed unless it is terminated. The contract is...

Mar 2021
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Director

Argos Health meets our expectations. They have a niche in terms of the type of service that they...

Mar 2021
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Director

I would prefer and love more involvement from Argos Health. At one time, I was introduced to a new...

Mar 2021
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Director

Argos Health is doing very well for the Bureau of Workers' Compensation cases. They have been very...

Mar 2021
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Director

Argos Health keeps us informed of changes to workers' compensation and things that are specific to...

Dec 2020
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Director

Argos Health is very good when we need to discuss changes to our processes. We recently had to...

Dec 2020
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Director

Workers' compensation is a very unique piece of business. We don't have the specialized staff to...

Dec 2020
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Director

The adjustments we get from Argos Health sometimes have to be corrected.

Dec 2020
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Manager

Argos Health has been great. The staff is great to work with. The invoice is always on time and is...

Aug 2020
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Manager

The vendor is doing claims on their own. They are pulling their own reports from our hospital and...

Aug 2020
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Manager

I spot-check invoices to make sure our calculations match the vendor's calculations. If there is a...

Aug 2020
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Manager

Argos Health handles the claims that we struggled to obtain payments for in the past. They are doing...

Jul 2020
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Manager

Argos Health’s turnaround time is actually pretty good. When I started, we had claims sitting in our...

Jul 2020
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Manager

Argos Health is not a miracle worker. We still have to do some work, and we still have to have a...

Jul 2020
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Manager

Argos Health could improve the data-retrieval process. I don’t really like the collect code, but...

Jul 2020
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Manager

Argos Health is doing really well. If they weren't doing exceedingly well, we wouldn't have stayed...

Jul 2020
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(0)
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Manager

Sometimes Argos Health comes to the office for meetings. They have access to our system, and we send...

Jul 2020
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(0)
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Director

Argos Health is very easy to work with, and they stay on top of things. We email back and forth a...

Jul 2020
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Director

The vendor exceeds our expectations. We expect them to collect, and they do a wonderful job.

Jul 2020
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Director

Argos Health has had some turnover in their staff. We haven’t really had a problem with that,...

Jul 2020
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Director

We have a very good partnership with the vendor. I have never called them and asked for something...

Jul 2020
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Director

The only drawback with Argos Health is that it takes a long time for some of the accounts to pay...

Jul 2020
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Manager

Argos Health handles the expert level of out-of-state billing. Communicating with the vendor is...

Jul 2020
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(0)
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Manager

There are some out-of-state payers that require personal information, like social security numbers,...

Jul 2020
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(0)
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Analyst/Coordinator

I like that Argos Health is able to obtain out-of-network authorizations for our out-of-state...

Jul 2020
||
(0)
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Analyst/Coordinator

When we communicate with Argos Health, the response times are not great. Sometimes it takes a while...

Jul 2020
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