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Argos Health Complex Claims Services Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
Argos Health keeps us informed of changes to workers' compensation and things that are specific to...
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Director
Argos Health is very good when we need to discuss changes to our processes. We recently had to...
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Director
Workers' compensation is a very unique piece of business. We don't have the specialized staff to...
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Director
The adjustments we get from Argos Health sometimes have to be corrected.
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Manager
Argos Health has been great. The staff is great to work with. The invoice is always on time and is...
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Manager
The vendor is doing claims on their own. They are pulling their own reports from our hospital and...
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Manager
I spot-check invoices to make sure our calculations match the vendor's calculations. If there is a...
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Manager
Argos Health handles the claims that we struggled to obtain payments for in the past. They are doing...
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Manager
Argos Health’s turnaround time is actually pretty good. When I started, we had claims sitting in our...
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Manager
Argos Health is not a miracle worker. We still have to do some work, and we still have to have a...
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Manager
Argos Health could improve the data-retrieval process. I don’t really like the collect code, but...
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Manager
Argos Health is doing really well. If they weren't doing exceedingly well, we wouldn't have stayed...
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Manager
Sometimes Argos Health comes to the office for meetings. They have access to our system, and we send...
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Director
Argos Health is very easy to work with, and they stay on top of things. We email back and forth a...
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Director
The vendor exceeds our expectations. We expect them to collect, and they do a wonderful job.
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Director
Argos Health has had some turnover in their staff. We haven’t really had a problem with that,...
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Director
We have a very good partnership with the vendor. I have never called them and asked for something...
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Director
The only drawback with Argos Health is that it takes a long time for some of the accounts to pay...
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Manager
Argos Health handles the expert level of out-of-state billing. Communicating with the vendor is...
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Manager
There are some out-of-state payers that require personal information, like social security numbers,...
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Analyst/Coordinator
I like that Argos Health is able to obtain out-of-network authorizations for our out-of-state...
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Analyst/Coordinator
When we communicate with Argos Health, the response times are not great. Sometimes it takes a while...
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Manager
We were able to do the third-party liability in-house before the vendor took over. We did a terrible...
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Manager
I can’t really say that the challenges we have had have been the vendor’s fault fully. We expect the...
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Manager
Being nickel-and-dimed is not a concern that I have, but the third-party work is a little different...
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