Argos Health Complex Claims Services
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Mollie Hunt
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KLAS Research Director - Mollie Hunt
 
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User Commentary

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Manager

Argos Health is easy to work with. They communicate with us. If we have any trouble with Argos...

Jan 2022
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Manager

Argos Health's web portal is very user friendly. The vendor shows us graphs and accounts that they...

Jan 2022
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Manager

Argos Health's strategic planning is on point because anytime we have an issue and bring it to their...

Jan 2022
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Manager

Once upon a time, when we used to bill a claim, we didn't have the staff, so it would take us...

Jan 2022
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Director

Argos Health is performing very well in all the areas they service. The project has been a huge win...

Jan 2022
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Director

We get reasonably good rates from Argos Health. They have lower prices than a previous firm we...

Jan 2022
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Manager

Argos Health relieves a lot of the burden for us because they have the knowledge and experience to...

Jan 2022
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Manager

When I took this project on, it was a big mess because of the person who was working on it before....

Jan 2022
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Manager

I know with the COVID-19 pandemic, Argos Health had some turnover on the VA side, so they are still...

Jan 2022
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Director

Argos Health's leaders are very responsive and willing to work with us. We have had conferences with...

Sep 2021
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Director

Argos Health is pretty consistent because according to the contract, they get a percentage of what...

Sep 2021
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Director

In the last few months, Argos Health hasn't exceeded our expectations. They have had some turnover...

Sep 2021
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Director

Argos Health is really adept at what they do. They are proactive about working on the claims. If...

Sep 2021
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Director

Argos Health's staff members work in multiple systems, and they seem to have a really good...

Sep 2021
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Director

Argos Health could be more proactive about sharing when there is a change in staff or a change in...

Sep 2021
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Director

I would like to see Argos Health be a little more decisive about claims, especially VA claims. I...

Sep 2021
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Analyst/Coordinator

Argos Health exceeds our expectations in many respects. I would use them again. In this line of...

Sep 2021
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Manager

We don't have the manpower or expertise to work on certain things, so we partner with Argos Health....

Aug 2021
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Manager

The firm's communication is great. We can go into an account and to its notes. There is usually a...

Aug 2021
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Manager

The firm's upper management people who I deal with from time to time jump right on things. If I ask...

Aug 2021
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Manager

Argos Health is doing very well. I am pleased with the majority of the services they provide for us....

Aug 2021
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Manager

If we send Argos Health an email, the turnaround time is very good. If we leave them a voicemail,...

Aug 2021
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Manager

We are constantly engaged with Argos VPs and senior VPs. We have their cell numbers, and they have...

Aug 2021
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Manager

We have always had a good rapport and open communication with Argos Health. Our relationship has...

Aug 2021
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Manager

Argos Health has dedicated people that we know we can go to for any problem or issue in the...

Aug 2021
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Manager

The only thing Argos Health could do to make our experience even better would be getting a CPID...

Aug 2021
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Manager

We are seeing a lot of progress with getting liens paid. Argos Health puts in a lot of effort to...

Aug 2021
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Manager

The Argos Health individuals that we work with run things by us before they do them. That gives us...

Aug 2021
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Manager

I have had some discrepancies on some issues with Argos Health that we don't agree with, but I can...

Aug 2021
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VP/Other Executive

The level of executive involvement from Argos Health is very high. I choose not to avail myself of...

Aug 2021
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VP/Other Executive

The biggest strength that I have seen over the duration of our work with Argos Health has been their...

Aug 2021
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VP/Other Executive

The biggest downside of Argos Health is that each product is slightly different, whether it is for...

Aug 2021
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Manager

It takes a long time to get the claims paid. We have to do a lot of legwork to get the information...

Aug 2021
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Manager

Argos Health started printing forms directly from our system, and that was good because we used to...

Aug 2021
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Manager

Argos Health is very accessible to me. Whenever I call them or send them an email, they get right...

Aug 2021
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VP/Other Executive

Argos Health is pretty good about avoiding nickel-and-diming. As I have added programs, we have...

Aug 2021
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VP/Other Executive

Argos Health consistently exceeds my expectations, or I would fire them. There are times where I am...

Aug 2021
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VP/Other Executive

The level of execution is partially a by-product of Argos Health delving into things that are very...

Aug 2021
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Director

The only pain point is with our out-of-state enrollment, but I don’t feel that that is Argos...

Aug 2021
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Director

Argos Health is very responsive, but they could be more proactive. I send in groups of accounts to...

Aug 2021
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Analyst/Coordinator

Since the pandemic, we communicate with our person from Argos Health through email. They can access...

Aug 2021
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Analyst/Coordinator

We have worked with Argos Health for a while, so there is a level of satisfaction with them. I don’t...

Aug 2021
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Analyst/Coordinator

When I call Argos Health for help with something, even if they don’t have the account, they will...

Aug 2021
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Analyst/Coordinator

We work with a lot of the higher-level people at Argos Health. Sometimes, they will send something...

Aug 2021
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Analyst/Coordinator

We use Argos Health because of their outcomes. They have connections. They know the right people to...

Aug 2021
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Analyst/Coordinator

If somebody I knew were to call me from another hospital and ask what I thought of Argos Health, I...

Aug 2021
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Analyst/Coordinator

Argos Health will not bill for a five-minute phone call because I called to ask a question about...

Aug 2021
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Manager

The quality of the staff from Argos Health has improved in the last couple of months because they...

Aug 2021
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Manager

If I reach out to the executives, they get involved right away. If I don’t reach out to them, then...

Aug 2021
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Manager

When I started working here, the communication between Argos Health and our organization was...

Aug 2021
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Manager

Things have been going really well with Argos Health. Our management team from the firm is doing a...

Aug 2021
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Manager

Our relationship with Argos Health has been absolutely wonderful. They are very easy to reach. They...

Aug 2021
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Manager

There was a certain area where we were having big problems with our previous firm. Argos Health has...

Aug 2021
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Manager

Argos Health exceeds our expectations 75% of the time. There might have been accounts that I have...

Aug 2021
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Director

Argos Health has honored their contract with us. They only charge us for what we have contracted,...

Jul 2021
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Director

On one hand, we have a difficult time getting the appropriate person from Argos Health on the phone....

Jul 2021
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Director

I notice that Argos Health has a high turnover rate for employees. I often have to explain who I am...

Jul 2021
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Director

I like how Argos Health invoices. The process works well, and I am pleased with how Argos Health...

Jul 2021
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Manager

We reached out to Argos Health for outsourced help with getting certain claims billed and off our...

Jul 2021
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Manager

When Argos Health collects on a claim, they only charge us a percentage for submitting the claim and...

Jul 2021
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Manager

I would like to have an easier way to communicate or get in touch with the firm. I know they do...

Jul 2021
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Director

Argos Health’s communication is really great. They communicate very well with us. Communication is...

Jul 2021
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Director

The firm’s executives have reached out to me a few times. Argos Health is very willing to be a...

Jul 2021
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Director

Argos Health does a great job of working a certain type of claims. Those claims are challenging...

Jul 2021
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Manager

Argos Health's executives did a very good job with the initial calls.

Jul 2021
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Manager

I would recommend Argos Health because they provide services that would maybe work better for things...

Jul 2021
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Manager

We haven't collected revenue from some claims that I thought Argos Health would be able to collect....

Jul 2021
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Manager

If a claim gets denied and needs to be reworked, I would like to see Argos Health do more of that...

Jul 2021
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Director

We have sometimes had to check back on Argos Health. The issue isn't that they aren't following up,...

Jul 2021
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Director

Argos Health is really good at executing whatever I want but not great at sharing ideas. I would...

Jul 2021
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Director

In comparison to some of the other vendors that I have doing other types of claims work for me, I...

Jul 2021
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Director

We have not had any issues with Argos Health. They seem to do a good job with all the claims they...

Jul 2021
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Director

The biggest issue I have probably had with Argos Health is that they have periodically filed claims...

Jul 2021
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Director

We are always reviewing our contract. I don’t see that changing, and we do consider our contract to...

Jul 2021
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Director

Argos Health has been very fair in their fees. We don’t feel nickel-and-dimed.

Jul 2021
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Director

Argos Health has access to our EMR, and when we first started with them, they would run their own...

Jul 2021
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Director

I am very impressed with Argos Health so far. They turn accounts around. I can tell that Argos...

Jun 2021
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Manager

I have been really happy with Argos Health since they have taken over from our old vendor. We are...

May 2021
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Director

The contract with Argos Health is automatically renewed unless it is terminated. The contract is...

Mar 2021
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Director

Argos Health meets our expectations. They have a niche in terms of the type of service that they...

Mar 2021
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Director

I would prefer and love more involvement from Argos Health. At one time, I was introduced to a new...

Mar 2021
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Director

Argos Health is doing very well for the Bureau of Workers' Compensation cases. They have been very...

Mar 2021
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