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athenaIDX (Hospital) Comments
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User Commentary
Director
The training is a little lacking for the product. That may be because the vendor doesn’t have as...
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Director
Since GE divested their ownership of Centricity Business, things have been a challenge and an...
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Director
Virence Health has been respectful and supportive during COVID-19. The vendor has reached out to...
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Director
What Virence Health needs to continue to focus on is that we struggle to get a solid answer from the...
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Director
We have challenges with the vendors of bolt-on products that we select being able to effectively...
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Director
Virence Health is newly implementing, and they are not coming to the table with really effective...
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Director
On the training side, Virence Health has some very knowledgeable people. When we have needed to be...
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Director
I am not fully in support of the tool and the approach athenahealth uses to identify when we haven't...
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Analyst/Coordinator
The system out of the box required a lot of customizations. While the customization was an...
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Analyst/Coordinator
The vendor offered a pretty inclusive package. We have been able to eliminate some of the extra...
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Analyst/Coordinator
The cash trending is getting better. There are more customizations now. The more work the vendor has...
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Analyst/Coordinator
When I speak with the end users, they show me what they have to do, and the amount of work is...
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Manager
Our revenue cycle system has switched names and hands many times over the years. That being said,...
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Manager
I feel like we are nickel-and-dimed a bit. We are charged for regulatory things that should be included....
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Director
When it comes to delivering new technology, the vendor is usually about two years behind where they...
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Director
The system is user friendly. For billing and professional services, the system beats Epic's system...
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