Cerner Millennium PowerChart/CommunityWorks Clinicals
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Coray Tate
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User Commentary

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Physician

Relationship

We feel like we are talking a different language than Cerner. They talk IT, and we talk medicine, so...

Nov 2022
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Physician

ROI / Cost (care and feeding)

If we are measuring how long we spend in the EMR, then it is terrible. Cerner sends us reports of...

Nov 2022
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Physician

ROI / Cost (care and feeding)

Cerner's system is wildly expensive, and it has a lot of problems.

Nov 2022
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Physician

Other Observations & Comments

Cerner's system does get improved from time to time. There have been a couple of things that we have...

Nov 2022
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Physician

Relationship

Cerner tries to work with us, but Cerner has given us enough headaches over the years that it is...

Nov 2022
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Physician

Functionality and Upgrades

There is an old Cerner system and a new Cerner system; the system is a hybrid. In the old Cerner...

Nov 2022
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Physician

Functionality and Upgrades

The training was fine, and Cerner does a pretty good job of keeping us updated. Whenever they make a...

Nov 2022
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Physician

ROI / Cost (care and feeding)

Cerner's system is adequate. It does all the things an EMR is supposed to do. Cerner has not...

Nov 2022
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Physician

ROI / Cost (care and feeding)

We would like to see Cerner be more efficient and have the EMR help us throughout our day. We would...

Nov 2022
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Physician

Other Observations & Comments

We do not use Cerner’s support often; we have our local computer people here that help us, and they...

Nov 2022
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Physician

Relationship

Cerner's system is a big ship to drive. Whenever we want to make a change, it has to be for a...

Nov 2022
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Physician

Functionality and Upgrades

Cerner's system makes it really easy to find other records and other people's notes, and things are...

Nov 2022
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Physician

Relationship

Cerner has not really made us any promises. It seems like the things we think are going to come...

Nov 2022
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Physician

Functionality and Upgrades

The recent upgrades in Millenium PowerChart do not address our needs. The upgrades make things a...

Nov 2022
||
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Director

Relationship

I definitely feel like Cerner is a partner. I feel like we have a personal friendship with our...

Nov 2022
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Director

Future Outlook

We are having problems when we submit tickets because of delays. But I feel like the pandemic has...

Nov 2022
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Director

Functionality and Upgrades

My suggestion around the clinical side of Cerner is to beef up the long-term care workflows because...

Nov 2022
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Director

Implementation and Training

When we went live, we did everything with a big bang, and I was very skeptical about how that was...

Nov 2022
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Director

Functionality and Upgrades

The EHR is doing fairly well. Before, we were really fragmented because we were using different...

Nov 2022
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Director

Functionality and Upgrades

The positive of CommunityWorks Clinical Suite is that we don’t have to worry about when and how...

Nov 2022
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Director

Service and Support

Being on a shared domain, there are a lot of great ideas out there that I have never thought about....

Nov 2022
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Manager

Service and Support

Cerner says that they can do something, but they end up not being able to do that thing. It takes...

Nov 2022
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Manager

Functionality and Upgrades

Cerner said Millennium PowerChart could do everything, but then when we started working on a...

Nov 2022
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Manager

Functionality and Upgrades

Millennium PowerChart is not customizable. We can't easily manipulate or change things in the...

Nov 2022
||
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CIO

Other Observations & Comments

If I were just picking a clinical system, I would get Millennium PowerChart because we have had...

Nov 2022
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CIO

Service and Support

The support quality with Cerner has been outstanding.

Nov 2022
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CIO

Technology

Cerner has had some errors which have caused outages and things like that, and Cerner is reactive in...

Nov 2022
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CIO

Functionality and Upgrades

We use the provided tools from Cerner to highly tailor Millennium PowerChart and build exactly what...

Nov 2022
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CIO

Interfacing and Integration

We are working through some technical infrastructure to make other solutions easier to support on...

Nov 2022
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Manager

ROI / Cost (care and feeding)

Cerner does good work in their implementation of upgrades, but customers get good service only if...

Nov 2022
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Manager

Relationship

Cerner overpromises and underdelivers every time. For example, we do a lot of work with virtual...

Nov 2022
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Manager

Relationship

We have gotten to speak with executives at Cerner, but there is definitely a lack of follow-through...

Nov 2022
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Manager

Functionality and Upgrades

Millennium PowerChart, outside of the cloud services, is pretty stable and good. It is also flexible...

Nov 2022
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Manager

Future Outlook

We are moving away from Millennium PowerChart because Cerner's support has really fallen off in the...

Nov 2022
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VP/Other Executive

Functionality and Upgrades

Millennium PowerChart’s scheduling functionality is easy to use.

Oct 2022
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VP/Other Executive

Interfacing and Integration

We have a tracking board in the system, but we can only track one location per tracking board, and...

Oct 2022
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Director

Functionality and Upgrades

In Millennium PowerChart, we have to dig too much to get to certain things related to infection...

Oct 2022
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Director

Interfacing and Integration

When each facility in a health system uses Millennium PowerChart under one umbrella, Millennium...

Oct 2022
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Director

Lessons Learned

Millennium PowerChart is okay. I have seen all the other major EMRs, and I would not recommend...

Oct 2022
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Director

Implementation and Training

I am not a big fan of Cerner. When our organization installed Millennium PowerChart, Cerner didn't...

Oct 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Practically anytime a new product comes out from Cerner, that product costs extra. A lot of the...

Oct 2022
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Analyst/Coordinator

Service and Support

Cerner has a very slow response to the tickets that we put in. We don't usually get very good...

Oct 2022
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Director

Other Observations & Comments

I would like the vendor to give us more foresight into potential problems. I would like the vendor...

Oct 2022
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Director

Interfacing and Integration

The product works for the most part, but there are a lot of issues with it. The ease of use is...

Oct 2022
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Director

Relationship

We are assessing whether or not we want to continue with Cerner. We are looking at moving to a...

Oct 2022
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Director

Functionality and Upgrades

Any time there is any type of update to the EHR, the extensions are wiped out for another product we...

Oct 2022
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Director

Functionality and Upgrades

The one thing that I do like about the system is that the vendor is trying to simplify workflows for...

Oct 2022
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Director

Functionality and Upgrades

The product could be easier to use, but it is still pretty easy for people who are new or familiar...

Oct 2022
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Director

Functionality and Upgrades

The system's financial package is detrimental. Cerner is working on that. However, we weren't able...

Oct 2022
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Director

ROI / Cost (care and feeding)

We are getting our money's worth from the solution, and we have an ongoing partnership with Cerner....

Oct 2022
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Director

Functionality and Upgrades

We have had some issues with some of the system's reports, like its productivity reports. When we...

Oct 2022
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Director

Service and Support

I don't like Cerner's help desk. It isn't hard to get through to the vendor's help desk, but...

Oct 2022
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Director

Service and Support

Our IT department is owned by Cerner, and that department needs to be bigger. We have very few...

Oct 2022
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Director

Lessons Learned

I would tell someone else who was interested in the product to make sure that they really understand...

Oct 2022
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Director

Lessons Learned

The year that we implemented the system was hard. We had a lot of trouble with Cerner on our finance...

Oct 2022
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Director

Service and Support

The vendor keeps their promises to the best of their ability. However, the problem with...

Oct 2022
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Director

Implementation and Training

We just did a big upgrade that went really well, and we were quite impressed with how our...

Oct 2022
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Analyst/Coordinator

Sales and Contracting

Occasionally, Cerner will overpromise and underdeliver, or they will sell us pieces of functionality...

Oct 2022
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Analyst/Coordinator

Implementation and Training

Cerner’s training courses cost a significant amount of money, and we have to complete prerequisites,...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

There are some usability concerns with Millennium PowerChart. There are not a lot of customization...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

Millennium PowerChart is really configurable for unique workflows. The system allows us to make...

Oct 2022
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Director

Lessons Learned

I would probably buy Cerner's product again, but I would do things differently. Anyone considering...

Oct 2022
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Director

ROI / Cost (care and feeding)

With a couple of projects, we found out at the end that certain things weren't actually included....

Oct 2022
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Director

Implementation and Training

The implementation services are bad and even abysmal sometimes; that just depends. Cerner's...

Oct 2022
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Director

Functionality and Upgrades

We have a lot of workflows that are overly complicated because of the multitenant nature of...

Oct 2022
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Nurse

Other Observations & Comments

I work with various people from Cerner's organization. Some of them are very good about getting back...

Oct 2022
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Director

Functionality and Upgrades

Cerner applies upgrades, and the upgrades break our workflows, so we have to log tickets and work on...

Oct 2022
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Director

Relationship

There is a lot of variability in the support from Cerner. We can log a ticket, and if we get the...

Oct 2022
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Director

Sales and Contracting

Cerner should be helping us with our strategic plan. They should share their strategic goals.

Oct 2022
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Nurse

Functionality and Upgrades

It seems like we spend more money on Millennium PowerChart than on our other Cerner products. We...

Oct 2022
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Nurse

Implementation and Training

We had some issues with the vendor and our test scripts. Because of those issues, we wasted a lot of...

Oct 2022
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Manager

Relationship

Cerner has been a great partner. My interactions with the CernerWorks team to troubleshoot, upgrade,...

Oct 2022
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Manager

Interfacing and Integration

Cerner is fully involved, and the product is integrated with the many applications that I deal with....

Oct 2022
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Manager

Functionality and Upgrades

I am still waiting for an icon to be added in place of the generic cogwheel on the button in the...

Oct 2022
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Manager

Relationship

Cerner doesn’t keep all their promises. We have SLAs regarding how quickly we are able to get...

Oct 2022
||
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Manager

Interfacing and Integration

We were trying to get some data out of Cerner. We had another system that was feeding in data, and...

Oct 2022
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Manager

Functionality and Upgrades

Cerner has done their best to keep their EMR close to the cutting edge, especially in comparison...

Oct 2022
||
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CNO

Functionality and Upgrades

The product is a good medical record from a clinical standpoint. However, getting information back...

Oct 2022
||
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CNO

Service and Support

Cerner needs to have more knowledgeable staff at their help desk. The help desk people are...

Oct 2022
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Manager

Service and Support

We want to see improvements in Cerner’s support. Their support is not where it should be. They put...

Oct 2022
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Manager

Relationship

I would like Cerner to be a little more transparent when things are changed, updated, or...

Oct 2022
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Physician

Functionality and Upgrades

Some of the workflows we use within the system are not as efficient as they could be. There are a...

Oct 2022
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Physician

Implementation and Training

The timing of the training we received was not ideal. The vendor should work on their methodology....

Oct 2022
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Physician

Interfacing and Integration

We have some integration challenges. For example, medication lists from outside the system do not...

Oct 2022
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Physician

Relationship

I do not know anything about Cerner’s plan or vision for the future. We are communicating with our...

Oct 2022
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Physician

Relationship

Cerner has not delivered on getting some updates completed. Those are the main things Cerner has not...

Oct 2022
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Physician

Relationship

In my mind, I do not see any of the things I am frustrated with getting fixed soon. I have a general...

Oct 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

There may be charges involved with any new services that Cerner puts out.

Oct 2022
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Director

Functionality and Upgrades

Millennium PowerChart is not made for our type of specialty. Cerner bastardized the system for us,...

Oct 2022
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Director

Functionality and Upgrades

With Millennium PowerChart, there are updates happening all the time. The vendor comes up with many...

Oct 2022
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Director

Service and Support

Cerner struggles with support more than anything. Our support person will come in and say they will...

Sep 2022
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Director

Other Observations & Comments

With Cerner, it often feels like we are getting the runaround. Shortly before and especially right...

Sep 2022
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Director

Relationship

I hope Cerner will do some upgrades, but many of us hope Millennium PowerChart will go away and be...

Sep 2022
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Director

Functionality and Upgrades

The people Cerner sends for upgrades try, but the product they bring still leaves so much to be...

Sep 2022
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Director

Service and Support

We have support, but it is dismal and not smooth. When we call our help desk team, they have to send...

Sep 2022
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Director

Relationship

There is no proactiveness from the vendor; it doesn't exist. Cerner may think that they are being...

Sep 2022
||
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Director

Interfacing and Integration

Cerner gives us reasonable expectations for what is going to happen in an implementation. What...

Sep 2022
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Director

Interfacing and Integration

Organizations must have an EMR. Millennium PowerChart does allow me to look up labs, x-rays, and...

Sep 2022
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Director

Functionality and Upgrades

We are having real troubles with Millennium PowerChart. We use a voice recognition system with...

Sep 2022
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Director

Lessons Learned

I would strongly recommend that organizations consider every other product. If we were going to...

Sep 2022
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Director

Other Observations & Comments

I hope the acquisition of Cerner doesn't tank Oracle. I hope Oracle can get ahold of things, listen...

Sep 2022
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Director

ROI / Cost (care and feeding)

We are moving to Cerner’s CommunityWorks offering, and that is a big change. Everything boils down...

Sep 2022
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Director

Relationship

Our representative is pretty responsive, but sometimes Cerner can't keep their promises. More often...

Sep 2022
||
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Director

ROI / Cost (care and feeding)

Cerner has a history of not charging for every little thing, but they always want to charge us for...

Sep 2022
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Director

Service and Support

A lot of the things that we are experiencing now are not new. Staffing is a big part of the issue...

Sep 2022
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Director

Functionality and Upgrades

The vendor delivers new technology, and the product definitely provides tangible outcomes.

Sep 2022
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Director

Service and Support

Sometimes Cerner’s support people can be slow to respond when we open tickets, and we have to...

Sep 2022
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Manager

Functionality and Upgrades

I am not a big fan of Cerner at all. Cerner could improve their service when we create an incident...

Sep 2022
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Manager

Future Outlook

I don't think CommunityWorks Clinical Suite is where it needs to be, but I do think Cerner is trying...

Sep 2022
||
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Manager

Service and Support

Cerner does well in terms of making updates themselves. I feel like we are going through a process...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

Cerner has continuously improved over the years. There are some really nice things we have built in...

Aug 2022
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VP/Other Executive

Relationship

Sometimes it is difficult to get to the right person at Cerner. They are very bureaucratic, and...

Aug 2022
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VP/Other Executive

Other Observations & Comments

Cerner does have some growing pains that can cause issues for smaller organizations, although they...

Aug 2022
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VP/Other Executive

ROI / Cost (care and feeding)

Cerner does nickel-and-dime us a bit. If we want to add things, they are not cheap.

Aug 2022
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VP/Other Executive

Interfacing and Integration

Cerner doesn't make it easy to work with other vendors outside their little world.

Aug 2022
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Physician

ROI / Cost (care and feeding)

Cerner definitely charges for every little thing. We are making preparations for going live at...

Aug 2022
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Physician

Win/Loss - Why they were selected (by current clients)

There is a big caveat we have to mention when it comes to Cerner. Cerner is clearly not better than...

Aug 2022
||
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Physician

Service and Support

There are some great consultants at Cerner who know the product and know how to build it right....

Aug 2022
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Physician

Future Outlook

I am actually eager and excited to see Oracle buying Cerner. Just like Microsoft is going to be...

Aug 2022
||
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CIO

Functionality and Upgrades

The vendor’s development team seems to be focused on population health and wellness. We actually...

Aug 2022
||
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CIO

Relationship

Cerner is saying the right things in public. The issues really started at the height of the...

Aug 2022
||
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CIO

Implementation and Training

We really don't have good ongoing training from Cerner. They have a learning journey solution that...

Aug 2022
||
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VP/Other Executive

Implementation and Training

We found out through optimization that a lot of things that we had rolled out hadn't been built in...

Aug 2022
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VP/Other Executive

Service and Support

Cerner tried to transition us to using their application management services. Cerner's application...

Aug 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

On the clinical side, the issue is the clinical documentation barriers that our providers continue...

Aug 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Because end users can document appropriately, we can run reports to see how we are measuring up....

Aug 2022
||
(0)
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Analyst/Coordinator

Implementation and Training

Cerner does not effectively do knowledge transfer with their training. The training would be more...

Aug 2022
||
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

There is functionality available from Cerner that we are not currently using. If we were using that...

Aug 2022
||
(0)
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Analyst/Coordinator

Service and Support

The issues we have aren’t with the product. The issues are with the support. I recently logged a...

Aug 2022
||
(0)
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Analyst/Coordinator

Other Observations & Comments

We are trying to figure out what our long-term EMR strategy is. Millennium PowerChart is a good...

Aug 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

As an EMR platform, the product is very good and good enough to purchase again. I would consider...

Aug 2022
||
(0)
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Analyst/Coordinator

Relationship

Cerner drags their feet in trying to make progress on different things. As we request things or dive...

Aug 2022
||
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

Cerner charges for everything. While the licensing part is not necessarily a cost, Cerner charges...

Aug 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Cerner’s Upgrade Center is great. The implementations of projects and upgrades go fairly well.

Aug 2022
||
(0)
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Analyst/Coordinator

Other Observations & Comments

With the Lights On Network, we must be in the network and actively looking at it. That is us being...

Aug 2022
||
(0)
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Manager

Service and Support

Cerner’s support is really good. We can log a ticket, or we can call, and the support team will help...

Aug 2022
||
(0)
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Manager

Relationship

Cerner will let us know when an upgrade is coming, and then we decide whether we are affected or not...

Aug 2022
||
(0)
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Manager

Interfacing and Integration

Millennium PowerChart is very integrated with reference labs and can be used by clinics. The...

Aug 2022
||
(0)
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Manager

Functionality and Upgrades

I have some experience with Epic's system, and it is not as easy to use as Cerner's system. Cerner's...

Aug 2022
||
(0)
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Manager

Functionality and Upgrades

I like Millennium PowerChart's ease of use. I can find things, and I like the fact that we have...

Aug 2022
||
(0)
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Manager

Functionality and Upgrades

What I do not like about Millennium PowerChart is that it seems as though every time we have an...

Aug 2022
||
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Director

Functionality and Upgrades

Cerner added a few reports that have helped, so the reporting has gotten better. Cerner's system is...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

In my coding task queue, I would like to add the physician so that we know what provider has a...

Jul 2022
||
(0)
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Director

Relationship

In our recent upgrade, there were a couple of things related to the technology that didn’t go as...

Jul 2022
||
(0)
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Manager

Future Outlook

I think that Cerner has made a tremendous amount of progress during the time that we have used their...

Jul 2022
||
(0)
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Manager

Interfacing and Integration

Cerner does an excellent job of helping us meet some of our measures. They also do an excellent job...

Jul 2022
||
(0)
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Manager

Win/Loss - Why they were selected (by current clients)

Our experience with Cerner has been positive. We switched to Cerner's system after a pretty...

Jul 2022
||
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Manager

Relationship

Cerner keeps their promises to the best of their ability. It is unrealistic to expect them to always...

Jul 2022
||
(0)
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Manager

Lessons Learned

If an organization can't afford Epic's system, then I would recommend Cerner's system to them as the...

Jul 2022
||
(0)
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VP/Other Executive

Relationship

Cerner continually overpromises and underdelivers. Every time there is a shiny object, Cerner gets...

Jul 2022
||
(0)
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VP/Other Executive

Relationship

Cerner knows that our contract with them was ending, and they have been nothing but jerks. Cerner is...

Jul 2022
||
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

Cerner always wants to charge for something that should be in the basic product; everything is an...

Jul 2022
||
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Manager

Functionality and Upgrades

Some of the system's charts and tools could use some upgrades and some enhanced functionality. There...

Jul 2022
||
(0)
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CFO

Interfacing and Integration

Cerner doesn't like things interoperating with their solution. They will quickly say that they have...

Jul 2022
||
(0)
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CFO

Lessons Learned

The conversion to Cerner's go-live was a massive undertaking. I would advise anybody to bring on an...

Jul 2022
||
(0)
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VP/Other Executive

Relationship

The support people seem to be less and less knowledgeable now. There seems to be a brain drain going...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

Millennium PowerChart is an EMR solution, so it is better than paper, and it ticks off the boxes...

Jul 2022
||
(0)
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Director

Service and Support

Cerner doesn’t work well with facilities, service requests, or responding to issues. If we put in a...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

Cerner’s people can never get their act together. Sometimes we have to wait several weeks before the...

Jul 2022
||
(0)
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Director

Implementation and Training

We don’t really love Cerner. The product is a sloppy medical record that could be so easily...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

We have a lot of erroneous documentation and a lot of things that cannot be copied for legal...

Jul 2022
||
(0)
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VP/Other Executive

Service and Support

Cerner’s support is good and has improved over the years. We have a team in place now that is very...

Jul 2022
||
(0)
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VP/Other Executive

Relationship

There have been so many changes with Cerner’s executives, but they have made an effort to be...

Jul 2022
||
(0)
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VP/Other Executive

Other Observations & Comments

Oracle bought Cerner out, so I don’t know what their forecast is for the next 12 months. The vendor...

Jul 2022
||
(0)
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VP/Other Executive

Service and Support

Cerner has lost a lot of folks, and they have had problems with resources in the past. Some of...

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

Millennium PowerChart can be somewhat unfriendly for the user. We would like to be able to add a lot...

Jul 2022
||
(0)
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Manager

Relationship

Cerner is just handled on such a corporate level that sometimes it is hard to get to the folks who...

Jul 2022
||
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

There are still some things that I complain about that we may have to pay Cerner for, but they have...

Jul 2022
||
(0)
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VP/Other Executive

Interfacing and Integration

There hasn’t been a Cerner limitation that has prevented us from executing any goals that we have...

Jul 2022
||
(0)
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Director

Interfacing and Integration

Cerner has done an okay job with integration, but we are struggling with some of the things that we...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

The product quality could be better. We have issues with performance, the number of bugs and fixes...

Jul 2022
||
(0)
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Director

Other Observations & Comments

The vendor has definitely gone through some changes recently, so we are questioning what is going to...

Jul 2022
||
(0)
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Director

Future Outlook

We are moving away from Cerner for a host of different reasons, interoperability being one of the...

Jul 2022
||
(0)
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Director

ROI / Cost (care and feeding)

With any EHR, there are always bolt-on pieces and functionalities that we have to purchase to get a...

Jul 2022
||
(0)
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Director

Other Observations & Comments

All vendors charge for every little thing. That is not something unique to Cerner. We have to buy...

Jul 2022
||
(0)
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Director

Implementation and Training

We do our own training. All Cerner does is provide documentation, so their training could be better.

Jul 2022
||
(0)
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Analyst/Coordinator

Service and Support

Historically, Cerner's support has not been great. Recently, it has been especially bad. I don't...

Jul 2022
||
(0)
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Analyst/Coordinator

Relationship

In terms of security, system stability, and things at the architectural level, Cerner is proactive....

Jul 2022
||
(0)
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Analyst/Coordinator

Relationship

The people we work with from Cerner do a pretty decent job of trying to follow up, but their hands...

Jul 2022
||
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

Cerner is in the process of migrating their technologies from a traditional client/server...

Jul 2022
||
(0)
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CMIO

Other Observations & Comments

If we were starting fresh, we might buy something else besides Millennium PowerChart. Epic is...

Jul 2022
||
(0)
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CMIO

Functionality and Upgrades

Millennium PowerChart gets the job done. It meets our core needs, and there are no glaring deficits...

Jul 2022
||
(0)
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CIO

ROI / Cost (care and feeding)

We tend to renew agreements with Cerner, and those are really just addendums or additional sales...

Jul 2022
||
(0)
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CIO

Functionality and Upgrades

Cerner needs to focus more on the user experience. I would like to see more focus on enhancing and...

Jul 2022
||
(0)
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CIO

Relationship

We have a strong, long-standing relationship with Cerner. We have a multimember alignment team from...

Jul 2022
||
(0)
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CIO

Relationship

Cerner is going through a lot of changes with the Oracle acquisition, but I think that Cerner has...

Jul 2022
||
(0)
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CIO

Functionality and Upgrades

One challenge we face with Cerner’s system is that when we expand our EHR and go to the enterprise...

Jul 2022
||
(0)
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Analyst/Coordinator

Other Observations & Comments

We would expect all the product's functionalities to be offered under one umbrella, but looking at...

Jul 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Millennium PowerChart is very labor intensive, particularly on the upgrade side. As consumers of...

Jul 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Millennium PowerChart requires a great deal of training. It is not intuitive at all. That comes down...

Jul 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

We have solved most of our needs for Millennium PowerChart, whether things came prepackaged or...

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

In two different large health systems, I have worked with the build team at another large vendor and...

Jul 2022
||
(0)
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Manager

Sales and Contracting

Cerner has sold us a few modules that they haven't released yet, that they have decided not to...

Jul 2022
||
(0)
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Manager

ROI / Cost (care and feeding)

With all of the government regulations, Cerner does tend to charge for every change that the...

Jul 2022
||
(0)
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Manager

Implementation and Training

There have been a couple of instances when Cerner has implemented a new product with zero training....

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

We have a physician who was at a hospital that had an older version of Millennium PowerChart, and...

Jul 2022
||
(0)
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Manager

Technology

Cerner is bringing all sorts of AI in for Millennium PowerChart.

Jul 2022
||
(0)
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Manager

ROI / Cost (care and feeding)

We are getting good use out of Millennium PowerChart, and we couldn’t live without it, but it is...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

Overall, I would recommend Millennium PowerChart to others, but I would point out the shortfalls of...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

Millennium PowerChart is modifiable and has the flexibility to adjust to our specific needs.

Jul 2022
||
(0)
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Director

ROI / Cost (care and feeding)

Cerner needs to quit charging extra for every update or program improvement. We need a more...

Jul 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

We haven't had a ton of complaints since implementing Cerner's system, and that has been wonderful.

Jul 2022
||
(0)
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Analyst/Coordinator

Relationship

I would like it if Cerner would give us a bit clearer road map of where their product is going. That...

Jul 2022
||
(0)
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Analyst/Coordinator

Implementation and Training

Everybody hates Cerner’s care plans. They are difficult to teach and use. There has to be a better...

Jul 2022
||
(0)
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Analyst/Coordinator

Implementation and Training

Cerner offers training videos that are really nice.

Jul 2022
||
(0)
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Manager

Relationship

We are working closely with the Cerner team. I like Cerner's interoperability team. We have standing...

Jul 2022
||
(0)
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Nurse

Relationship

We receive executive involvement, but I am not sure that the executives that we speak to are...

Jun 2022
||
(0)
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Nurse

Future Outlook

We haven't seen any improvements to the system at all. Our satisfaction rates for the system are...

Jun 2022
||
(0)
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Nurse

Service and Support

Cerner's support team is very shorthanded. The vendor's managers have to run calls every week and...

Jun 2022
||
(0)
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Nurse

Lessons Learned

We would like certain things to be mandatory in the system so that we can meet our goals and make...

Jun 2022
||
(0)
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Nurse

Functionality and Upgrades

The system's upgrades are terrible. We don't just have little issues with things like text or font...

Jun 2022
||
(0)
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Nurse

Technology

Cerner always promises that their product will never go down. However, that is not the case. The...

Jun 2022
||
(0)
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Nurse

Interfacing and Integration

When we first bought the system, Cerner convinced us that it would work with every solution in every...

Jun 2022
||
(0)
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Nurse

Functionality and Upgrades

The system's ease of use isn't that bad. The system is promising, and it looks good. The product is...

Jun 2022
||
(0)
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Director

Functionality and Upgrades

Cerner has always overpromised. There is just a lot of redundant charting in the system, and the...

Jun 2022
||
(0)
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Director

Other Observations & Comments

With Cerner, they are always trying to sell us more things, but they are pretty responsive. They...

Jun 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Cerner supports our goals really well. I like that Millennium PowerChart is a complete electronic...

Jun 2022
||
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

Cerner seems to charge for quite a lot of things. Everything new that we want or need, they charge...

Jun 2022
||
(0)
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Analyst/Coordinator

Other Observations & Comments

When a project goes live, there is some initial training, but I don't really see any ongoing training....

Jun 2022
||
(0)
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Manager

ROI / Cost (care and feeding)

The benefit of implementing Millennium PowerChart was that we were able to drastically increase our...

Jun 2022
||
(0)
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CNO

Functionality and Upgrades

CommunityWorks Clinical Suite does offer some intelligence that was not in our previous EMR, like...

Jun 2022
||
(0)
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CNO

Implementation and Training

CommunityWorks Clinical Suite hasn't done a bad job with integration, and the ease of use hasn't...

Jun 2022
||
(0)
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CNO

Relationship

The challenge we have is with Cerner’s support. If there are issues with CommunityWorks Clinical...

Jun 2022
||
(0)
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Director

Interfacing and Integration

I don't really see any shortcomings with Cerner's product. It seems to be well integrated. But...

Jun 2022
||
(0)
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Director

Interfacing and Integration

We see a hole between the patient registration side and the clinical side. That makes doing things,...

Jun 2022
||
(0)
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Director

ROI / Cost (care and feeding)

Cerner nickel-and-dimes somewhat. Every time we turn around, we have to pay for a consultant to do something....

Jun 2022
||
(0)
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Manager

ROI / Cost (care and feeding)

Cerner charges for a little bit of everything. I feel more nickel-and-dimed for some of the...

Jun 2022
||
(0)
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Manager

Functionality and Upgrades

We want to see functionality for the health information management area. There is a lack of...

Jun 2022
||
(0)
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Manager

Technology

We have had a good experience with Millennium PowerChart. It has been a learning experience for the...

Jun 2022
||
(0)
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CIO

ROI / Cost (care and feeding)

I don’t know what I think about the Oracle acquisition of Cerner. Oracle, by reputation, is driven...

Jun 2022
||
(0)
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CIO

Relationship

Cerner is a company filled with amazing employees. From my time dealing with them, if someone gave...

Jun 2022
||
(0)
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CIO

Service and Support

Cerner as a corporate entity has many divisions that have to be dealt with to make change happen....

Jun 2022
||
(0)
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CIO

Interfacing and Integration

Cerner does a good job with interoperability. I will give them kudos on that. They are commendable...

Jun 2022
||
(0)
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CIO

Relationship

The only way we find out about things going on with Cerner is by enrolling in the uCern community....

Jun 2022
||
(0)
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CIO

Relationship

There is an individual who we work with at Cerner, and they are great. They fight for us, but they...

Jun 2022
||
(0)
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VP/Other Executive

Technology

Cerner has something called a gold standard report, which is what all our reporting is based on, and...

Jun 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

There hasn't really been anything new for Millennium PowerChart in quite some time.

Jun 2022
||
(0)
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VP/Other Executive

Interfacing and Integration

I was not involved in the decision to go with Cerner's system. I would never buy Cerner's system....

Jun 2022
||
(0)
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VP/Other Executive

Service and Support

Every aspect of the vendor's support model has changed in the last year, and Cerner has reorganized...

Jun 2022
||
(0)
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VP/Other Executive

Future Outlook

Cerner just made the big Oracle change, but I don't think we will see a dramatic change in a year....

Jun 2022
||
(0)
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Director

Relationship

Cerner is very good at building long-term relationships and working with us to reach our mutual...

Jun 2022
||
(0)
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Director

Implementation and Training

The training and availability of classes from Cerner for our analysts have been challenging. A lot...

Jun 2022
||
(0)
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Director

Service and Support

Getting Cerner's support people to escalate some of our issues has been challenging. There is a lot...

Jun 2022
||
(0)
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CIO

Relationship

We receive great involvement from our Cerner executive, and we can talk to other Cerner executives...

Jun 2022
||
(0)
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CIO

Technology

The system's biggest issues are slowness and lag time. Our clinicians are comfortable with the...

Jun 2022
||
(0)
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CIO

ROI / Cost (care and feeding)

We get charged for certain things, but Cerner doesn't nickel-and-dime us, so I don't think that that...

Jun 2022
||
(0)
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Manager

Functionality and Upgrades

One of the positive things about Millennium PowerChart is its ease of use. The product is not a...

Jun 2022
||
(0)
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Manager

Functionality and Upgrades

I would like the ordering functionality in Millennium PowerChart to be a little easier. There are...

Jun 2022
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CIO

Functionality and Upgrades

Our challenges are all over the place. We didn’t have an enterprise medical record strategy where we...

Jun 2022
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CIO

Relationship

I think like a lot of hospitals, we felt it when Cerner got the DoD contract. Resources became...

Jun 2022
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CIO

Other Observations & Comments

I am not seeing anything innovative from Cerner.

Jun 2022
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CIO

Relationship

We have a love-hate relationship with Cerner. Sometimes we feel like we are on the right path with...

Jun 2022
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CIO

Functionality and Upgrades

We were able to leverage the tool to make the distribution of vaccines extremely efficient and...

Jun 2022
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