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Cloudmed Automation
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User Commentary

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Analyst/Coordinator

Product

Cloudmed Automation is a solution that can be useful for all sizes of healthcare. If an organization...

May 2023
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Analyst/Coordinator

Product

Cloudmed recently added functions within their software so we can reuse code. They had a webinar on...

May 2023
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Analyst/Coordinator

Loyalty, Product

Things have been going well with Cloudmed Automation. It is satisfying our needs, and there are no...

May 2023
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Analyst/Coordinator

Loyalty

Right now, with the way our organization is set up, things are a little more laborious than we want....

May 2023
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Analyst/Coordinator

Product

Cloudmed offers options, and it is really up to the organization as to whether they can adopt the...

May 2023
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Analyst/Coordinator

Relationship, Value

Cloudmed’s support people have helped us in the past at no charge. We pay an annual license fee, and...

May 2023
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Director

Product

People definitely need programming skills to use the solution. Other automation tools just involve...

Jan 2023
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Director

Relationship

The support people are phenomenal. I get a lot of very complimentary feedback about the support team...

Jan 2023
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Director

Product

The vendor has switched to a different authentication method to get into the site, so we have had to...

Jan 2023
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Director

Loyalty, Relationship

One of the overall things that we are feeling is that the EMUE product that is specific to Soarian...

Jan 2023
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Director

Loyalty, Product

We switched internet browsers, and that was a huge thing. We ended up finding a lot of things in the...

Jan 2023
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Director

Operations

The training is easy to come by. Cloudmed does a good job of tailoring the training to the questions...

Jan 2023
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Analyst/Coordinator

Product

The only thing I can't get to work regularly is the automatic scheduling part of the solution. I...

Dec 2022
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Analyst/Coordinator

Product

The scheduling part of the product works sometimes, and sometimes it doesn't. We automatically...

Dec 2022
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Analyst/Coordinator

Relationship

Cloudmed’s support team is wonderful. Anytime that I get stuck or have to create something new, the...

Dec 2022
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Analyst/Coordinator

Operations, Product

The product is very user friendly and easy to use. We have taken on a lot of scripts to ease our...

Dec 2022
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Analyst/Coordinator

Product

Some of our systems can't interface with our main financial system. Cloudmed's system specs out...

Dec 2022
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Analyst/Coordinator

Relationship, Product

I don't think that the vendor can do any better. They are great, and I love their product. The...

Dec 2022
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Director

Loyalty, Relationship

Cloudmed has been extremely responsive when application updates have caused issues with scripts to...

Dec 2022
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Director

Relationship

I had an issue once, and multiple people from Cloudmed’s organization got on a call with a team at...

Dec 2022
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Director

Relationship, Product

I discuss everything I encounter that I would like an improvement on. And most of the time, Cloudmed...

Dec 2022
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Director

Product

Cloudmed’s integration with different databases and products is their greatest strength. As long as...

Dec 2022
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Director

Product

Cloudmed Automation doesn't integrate well with Windows. There is integration with Microsoft Edge...

Dec 2022
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Manager

Relationship

Cloudmed comes on-site and helps us with our use cases. They get us set up and make sure we have a...

Dec 2022
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Manager

Product

Cloudmed Automation is very simple; it does exactly what we tell it to do.

Dec 2022
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Manager

Relationship

Cloudmed has excellent support people who are actively involved and proactive. I would absolutely...

Dec 2022
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Manager

Relationship

We have dozens of additional use cases that we are considering for Cloudmed. We are self-sufficient...

Dec 2022
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Manager

Relationship, Operations

We have worked closely with the vendor on upgrades, overall troubleshooting, and professional...

Dec 2022
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Analyst/Coordinator

Relationship

If I send the support team an email, they usually respond pretty quickly. They respond to me a lot...

Dec 2022
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Analyst/Coordinator

Relationship

Cloudmed always solves problems. Nothing is pending that I have to escalate, but on some of our...

Dec 2022
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Analyst/Coordinator

Value

I would tell a friend that Cloudmed Automation is a good general tool and is worth the cost if used....

Dec 2022
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Analyst/Coordinator

Product

Cloudmed does a pretty good job. Cloudmed Automation does everything we need it to do. It doesn't...

Dec 2022
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Analyst/Coordinator

Relationship, Product

If we have networking issues, Cloudmed Automation has trouble reaching a license manager, and that...

Dec 2022
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Manager

Loyalty, Relationship

I don't think that our level of comfort with the vendor will change in the future. Our experiences...

Dec 2022
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Manager

Relationship

We have increased our use of the product, and that has gone well. We were wary of the change from...

Dec 2022
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Manager

Product, Value

The product is only missing a few minor things. We can do without those things though.

Dec 2022
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Manager

Relationship

The vendor listens to their clients' needs and tries to meet those needs as best as they can. I...

Dec 2022
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Analyst/Coordinator

Relationship

Cloudmed frequently updates their products, so they stay current with their clients' needs. Anytime...

Dec 2022
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Analyst/Coordinator

Product

Cloudmed can enable end users to push buttons and run scripts.

Dec 2022
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Manager

Relationship

Cloudmed is fabulous. I think of them as more of a business partner than a vendor. They are so...

Nov 2022
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Manager

Product

We use Cloudmed’s automation software to develop and program solutions. The software is very...

Nov 2022
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Manager

Relationship, Product

I can’t say that I have never had to reach out to Cloudmed to ask how to do something. Sometimes the...

Nov 2022
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Manager

Relationship

Sometimes Cloudmed will reach out and tell us that they are putting in such and such feature. I have...

Nov 2022
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Manager

Relationship

Whenever we have a question, the vendor's managers are very responsive and quick to act. We mostly...

Sep 2022
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Manager

Product

It would be useful to have more knowledge about why coding changes are occurring. That information...

Sep 2022
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Manager

Relationship, Product

Cloudmed is great at finding things like code variances and changes. They do that quickly and...

Sep 2022
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Manager

Relationship

The vendor could probably offer more quarterly or bi-yearly calls. That would be beneficial.

Sep 2022
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Analyst/Coordinator

Operations, Value

Cloudmed is very good with implementations and upgrades because the vendor makes things available to...

Sep 2022
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(0)
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Analyst/Coordinator

Loyalty, Product

There a page in Cloudmed Automation that I cannot get to work properly because there is not a scroll...

Sep 2022
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Analyst/Coordinator

Product

We are able to do a lot with Cloudmed Automation. We can feed information into the software and...

Sep 2022
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Analyst/Coordinator

Product

Cloudmed adheres to most programming and simple scripting. We have pretty much everything we want to...

Sep 2022
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Analyst/Coordinator

Relationship

Cloudmed's support team is unusually responsive. I can talk to a person; I do not have to call and...

Sep 2022
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Analyst/Coordinator

Relationship

Databound’s strengths lie in that they are extraordinarily responsive to any additional needs that...

Sep 2022
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