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User Commentary
Relationship
We meet with CloudWave regularly. We review tickets and stuff like that, but those meetings are just...
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Relationship, Product
CloudWave is in tune with what is happening in IT, cybersecurity, and other environments. So far, we...
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Relationship, Value
I am a fan of CloudWave. Their system is a bargain. Working with CloudWave lets me sleep a lot...
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Operations
CloudWave has been a good partner for us in general. The vendor has helped us with our cybersecurity...
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Relationship, Product
CloudWave has new products and features that have a lot of potential, and the open-source tools that...
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Product
The vendor's tools integrate well with some other tools, but they don't integrate well with any of...
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Relationship, Product
I haven't seen much of a difference since CloudWave acquired Sensato Cybersecurity. It seems like...
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Loyalty
We are going to evaluate our contract with the vendor when it is up for renewal. I see CloudWave as...
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Relationship, Product
A lot of the vendor's tools are styled to be like normal help-desk or spreadsheet tools, so it is...
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Relationship
The vendor is responsive to clicks and phone calls. They follow up on alerts or notifications...
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Product, Value
The outcomes that the product produces are very tangible and results oriented. However, they aren't...
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Relationship, Relationship
CloudWave has always been pretty good about communicating their road map to us.
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Relationship, Relationship, Product, Product
We like that Sensato Cybersecurity Solutions is always aggressively monitoring our environment. We...
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Relationship
The executives are always available if we need something, regardless of whether we feel we are not...
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Operations
The implementation was not complex. It was about getting the product up, getting it on our network,...
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Relationship
The one new thing within Sensato Cybersecurity is that they are now under CloudWave. And I have not...
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Relationship, Product
Sensato Cybersecurity takes a lot of our feedback and has in turn changed their development,...
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Relationship, Product
We have had some challenges and some bugs that took a little longer than they should have to get...
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Relationship, Operations
We have direct access to Sensato Cybersecurity’s senior people, and we can basically call them at...
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Product
When we first started out, the solution was monitoring traffic from north to south. So basically...
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