Sensato Cybersecurity Solutions
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Subject Expert
Justin Porter
Research Director
Commentary Summary
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User Commentary
Relationship
The executives are always available if we need something, regardless of whether we feel we are not...
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Implementation and Training
The implementation was not complex. It was about getting the product up, getting it on our network,...
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Future Outlook
The one new thing within Sensato Cybersecurity is that they are now under CloudWave. And I have not...
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Service and Support
Sensato Cybersecurity takes a lot of our feedback and has in turn changed their development,...
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Other Observations & Comments
We have had some challenges and some bugs that took a little longer than they should have to get...
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Relationship
We have direct access to Sensato Cybersecurity’s senior people, and we can basically call them at...
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Service and Support
When we first started out, the solution was monitoring traffic from north to south. So basically...
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Other Observations & Comments
All of the firm’s services are à la carte. Adding another service costs more. There is not just one...
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Lessons Learned
Given the choice to buy the solution again, I would probably explore other options. I am not...
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Service and Support
The vendor manages the product completely. Our communications with the vendor are good, but there is...
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Service and Support
The vendor seems to be meeting all of our needs, but we expect a little more from them. For example,...
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Sales and Contracting
I would like the vendor to go through their sales pitch and put their deliverables more up front to...
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ROI / Cost
Sensato Cybersecurity Solutions provides ongoing alerts and training. They are proactive at...
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Lessons Learned
I would like to get full visibility into Sensato Cybersecurity Solutions' Nest, which is a list of...
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Service and Support
We have an account executive who is very good, knowledgable, and smart. They help us do things, but...
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Implementation and Training
Sensato Cybersecurity Solutions is very good. They are comprehensive and take training seriously....
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Relationship
There are a couple of things that Sensato Cybersecurity Solutions has been promising us for a while...
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Service and Support
I can call one of the leaders from Sensato Cybersecurity Solutions up at any time, and they will...
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ROI / Cost
What Sensato Cybersecurity Solutions does for us is very valuable and allows me to sleep a little...
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ROI / Cost
The whole reason why we went with a product like Sensato Cybersecurity Solutions' product was so we...
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Functionality and Upgrades
I always recommend Sensato Cybersecurity Solutions. Hospitals or healthcare organizations need...
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Service and Support
Sensato Cybersecurity Solutions has some scaling to do. They need to get a little better at problem...
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Functionality and Upgrades
Sensato Cybersecurity Solutions only serves the healthcare vertical, so they have a holistic...
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Interfacing and Integration
Sensato Cybersecurity Solutions will integrate anything we want to integrate. We have to come up...
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Other Observations & Comments
There are some quirky things with certain features that are taking a long time to resolve, but those...
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Relationship
Sensato Cybersecurity Solutions is better than any vendor I have worked with in many years. They...
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Technology
Sensato Cybersecurity Solutions works well with us and keeps us informed on the alerts that they...
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Functionality and Upgrades
Sensato Cybersecurity Solutions provides a unique service for critical access hospitals. The...
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Relationship
Sensato Cybersecurity Solutions has videos that show us how easily someone could hack a network....
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Implementation and Training
Sensato Cybersecurity Solutions is always giving us some type of training that comes without a charge....
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