Colburn Hill Group Robotic Process Automation (RPA) Comments

 

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Current Time Inside Cache Tag Helper: 9/25/2020 5:55:29 PM and Model.EvProductId = 221717

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User Commentary

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Director

Future Outlook

We are preparing to go forward with another product from Colburn Hill Group. We have one of their...

Jun 2020
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Director

ROI / Cost (care and feeding)

If the decision were up to me, I would absolutely purchase the system again. We have struggled with...

Jun 2020
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Director

Functionality and Upgrades

Within our EMR work queues, everybody has to be concerned about whether people are working the right...

Jun 2020
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Director

Functionality and Upgrades

Historically, we would manage our denials by looking at the gross charges that we wrote off to a...

Jun 2020
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Director

Relationship

The vendor keeps all of their promises. They are extremely nimble and have been able to do exactly...

Jun 2020
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Director

ROI / Cost (care and feeding)

The vendor absolutely avoids nickel-and-diming. The way our contract is written instructs that we...

Jun 2020
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Director

Implementation and Training

We haven’t had a need for any future training, but the vendor did very well with their initial...

Jun 2020
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Director

Functionality and Upgrades

We are still relatively new, so we have not quite gotten the system fully deployed. But I can...

Jun 2020
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Director

Functionality and Upgrades

The vendor is improving their product every day. Some of the improvements come from our...

Jun 2020
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Director

Service and Support

The vendor does very well wtih supporting us. We get quick responses, and they are very easy to...

Jun 2020
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Director

Relationship

The vendor executives are very involved. We have had one of their executives holding our hand since...

Jun 2020
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Director

Other Observations & Comments

Robotic process automation isn't something where people can just flip a switch and then become...

Jun 2020
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Director

Other Observations & Comments

We had a conversation with the vendor one day about a dashboard that we would like to see a little...

Jun 2020
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VP/Other Executive

Service and Support

The vendor has done exactly what they said they would and more. When we ask a lot of companies for...

Jun 2020
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VP/Other Executive

Functionality and Upgrades

I have sat on a bunch of calls with our end users, and the notes they are bringing back from our...

Jun 2020
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VP/Other Executive

Service and Support

The vendor has been super proactive and helpful. The vendor builds RPA processes specifically for...

Jun 2020
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VP/Other Executive

Service and Support

I needed resources from the vendor. Part of the problem was that I was asking my team to build RPA...

Jun 2020
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VP/Other Executive

Functionality and Upgrades

We are starting to see some results from Colburn Hill Group's product. I have high expectations...

Jun 2020
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VP/Other Executive

Implementation and Training

We looked at a lot of different companies, and I was most comfortable with Colburn Hill Group's...

Jun 2020
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CFO

Future Outlook

The product is absolutely part of our long-term plans, and we would absolutely purchase it again. We...

Jun 2020
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CFO

ROI / Cost (care and feeding)

The vendor has been very responsive, and they have worked with us on the cost. The vendor has been...

Jun 2020
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CFO

Technology

During the implementation, there were some things that had to be worked through. The tool ended up...

Jun 2020
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CFO

Relationship

The vendor runs a high-integrity shop from the top down. The vendor executives are people that I...

Jun 2020
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VP/Other Executive

Other Observations & Comments

There have been no issues throughout the COVID-19 crisis. I don't know whether I would rate Colburn...

Jun 2020
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VP/Other Executive

Relationship

Colburn Hill Group is doing some cool things. The vendor offers decent consulting services, and they...

Jun 2020
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VP/Other Executive

ROI / Cost (care and feeding)

I hope that the product is part of our long-term plans because I really want to pay Colburn Hill...

Jun 2020
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VP/Other Executive

Other Observations & Comments

When it comes to the implementation, our site is hard, so I always feel bad dinging anyone too much...

Jun 2020
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VP/Other Executive

Other Observations & Comments

I would like Colburn Hill Group to continue increasing their collection deals. That is part of...

Jun 2020
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Manager

Functionality and Upgrades

It is hard to say whether Colburn Hill Group is part of our long-term plans. Our organization is...

Jun 2020
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Manager

Service and Support

Colburn Hill Group has kept their promises. I don't know of anybody who has had an issue with the...

Jun 2020
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Manager

ROI / Cost (care and feeding)

Colburn Hill Group doesn't nickel-and-dime; they probably do the opposite. They are very sensitive...

Jun 2020
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Manager

Functionality and Upgrades

Colburn Hill Group is very communicative about changes. The whole selling point of the product is...

Jun 2020
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Manager

Other Observations & Comments

I am constantly working with the vendor every day. I am not the type of person who waits for things,...

Jun 2020
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Manager

Other Observations & Comments

The executive involvement from Colburn Hill Group is probably going to be their next challenge, but...

Jun 2020
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Manager

Other Observations & Comments

Colburn Hill Group has doubled their number of clients over the last couple of years. I wouldn't say...

Jun 2020
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Director

Other Observations & Comments

We are a small organization, so I tend to pick small vendors, but Colburn Hill Group has a lot of...

Jun 2020
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Director

Other Observations & Comments

I have an aged patient accounting system from a tiny boutique company. We contracted with that...

Jun 2020
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Director

Other Observations & Comments

The vendor has creative employees and a super bright group of people, and I have been very impressed...

Jun 2020
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