MOSAIQ - Medical Oncology Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 7:18:36 PM and Model.EvProductId = 2669

Commentary Summary

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User Commentary

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Manager

Other Observations & Comments

Another product that we use is part of our long-term plans, but Elekta's product isn't so much. But...

Jul 2020
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Manager

Other Observations & Comments

I would give the product the highest score in terms of it working as promoted. It does what Elekta...

Jul 2020
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Manager

Other Observations & Comments

In terms of improvements, I would like to see the vendor try to make an enterprise bid.

Jul 2020
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CIO

Future Outlook

We are in a transition period. We are moving off of the product and onto another platform. That...

Jul 2020
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CIO

Functionality and Upgrades

A bunch of our centers are using the product. I would say that it meets our needs for medical...

Jul 2020
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CIO

Implementation and Training

We didn't upgrade one year for interoperability purposes. Our original implementation was not that...

Jul 2020
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CIO

ROI / Cost (care and feeding)

With the product, there have been a few things that we have questioned in terms of what the vendor...

Jul 2020
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CIO

Interfacing and Integration

The product has a specific purpose for us. We use it for medical oncology, but it needs to interface...

Jul 2020
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CIO

Functionality and Upgrades

Once a patient is registered, the day-to-day clinic activities are handled well within the product....

Jul 2020
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CIO

Functionality and Upgrades

We have had a few issues with connectivity. The vendor hosts the application for us. A few times...

Jul 2020
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CEO/President

Interfacing and Integration

Our clinicians really like having tight integration between medical and radiation oncology. But that...

Jun 2020
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Director

Other Observations & Comments

We will be going to a new version, but we are just trying to wait until a few more people get on the...

Feb 2020
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Director

Lessons Learned

If we were just starting out with no EMR, we probably would not buy the system again. We would see...

Feb 2020
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Director

ROI / Cost (care and feeding)

Elekta charges us for a lot of things, like each individual interface. We do get some pretty good...

Feb 2020
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Director

Relationship

Sometimes Elekta says they plan on doing something, and then we never hear any more about it.

Feb 2020
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Director

Implementation and Training

We do our own training, and that is our choice. But Elekta has trainers who will come in and do training....

Feb 2020
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Director

Functionality and Upgrades

Elekta doesn’t allow us to do APIs with other products.

Feb 2020
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Director

Functionality and Upgrades

Every EMR has clicks. Once people learn the system, I think it is pretty easy to use. It is highly customizable....

Feb 2020
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Director

Service and Support

The support people are very reliable. They usually work at an issue until they figure it out. The...

Feb 2020
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Director

Relationship

Elekta is not proactive. We have met with them once or twice at conferences, but the executive...

Feb 2020
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Director

Functionality and Upgrades

The system is highly customizable, and that is great. Different people in our office do things in...

Feb 2020
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Director

Service and Support

We are able to do our SQL queries, reports from the database, and things like that. Those are huge...

Feb 2020
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Director

Functionality and Upgrades

From an IT standpoint, Elekta kind of lets us do what we want when it comes to running a report...

Feb 2020
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Director

Functionality and Upgrades

We would like Elekta to be more forward thinking. There is a lot of new technology that is out there...

Feb 2020
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Director

Service and Support

I don’t know when Elekta is going to learn that meaningful use isn’t going to go away. They need to...

Feb 2020
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Director

Functionality and Upgrades

MOSAIQ has been around for a while. The ease of use is great. Physicians who have used Epic’s system...

Feb 2020
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Director

Functionality and Upgrades

There are some negative things with MIPS and MACRA. The one pain point that we are having across the...

Feb 2020
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Director

Functionality and Upgrades

We have chosen many measures for MIPS and MACRA that are outside of what Elekta provides. We have to...

Feb 2020
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Director

Functionality and Upgrades

Everything has been moving along pretty smoothly. We have no big complaints on the IT side or with...

Feb 2020
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Director

Functionality and Upgrades

Elekta doesn’t have a reporting mechanism to grab certain information. We have to do our own custom...

Feb 2020
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Director

Future Outlook

There was a time when Elekta’s support was kind of rough around the edges, but the support has been...

Feb 2020
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Director

Functionality and Upgrades

Elekta’s upgrade process still needs work. With the last few upgrades, there always seemed to be at...

Feb 2020
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Director

Functionality and Upgrades

Overall, the product is a great product that supports the radiation oncology needs for operating our...

Jan 2020
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Director

Service and Support

I have used the system for a long time. Sometimes we can tell when Elekta is having support staff...

Jan 2020
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Director

Relationship

Elekta is really in the business of selling radiation-delivery equipment. Some of us that don’t use...

Jan 2020
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Physicist

Relationship

We have been an Elekta shop for a long time, so we know what to expect. Overall, Elekta takes pretty...

Dec 2019
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Physicist

Technology

We have started to see some progress in innovation, and that is welcome for our medical oncology team....

Dec 2019
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Physicist

Other Observations & Comments

One of the strengths of having MOSAIQ for both medical and radiation oncology is the integration we...

Dec 2019
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VP/Other Executive

Functionality and Upgrades

MOSAIQ has medical and radiation oncology modules, so both work pretty well together as one oncology...

Dec 2019
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Director

Future Outlook

We are in an interesting situation because we have been moving over to another system for some time...

Dec 2019
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Analyst/Coordinator

Relationship

Elekta is great to work with. The people we deal with on a daily basis are very kind and responsive...

Nov 2019
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Analyst/Coordinator

Other Observations & Comments

Elekta is part of our five-year plan. Beyond that, we will be standardizing within our own...

Nov 2019
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Analyst/Coordinator

Other Observations & Comments

We would buy MOSAIQ again, but that is due more to the lack of options in the marketplace than the...

Nov 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

There is a lack of speed with which Elekta adopts new technologies, new measures, new reporting, and...

Nov 2019
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Analyst/Coordinator

Service and Support

There is a significant number of defects that we find in the system. And Elekta is slow to correct...

Nov 2019
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Analyst/Coordinator

Service and Support

Elekta has made a few promises but hasn’t followed through with correcting defects and meeting new...

Nov 2019
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Analyst/Coordinator

Service and Support

I would just like to see something deliverable happen. We have biannual meetings with Elekta in...

Nov 2019
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Director

Future Outlook

We are very pleased with the application. Elekta has been right on top of things for us, and their...

Nov 2019
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Manager

Relationship

Elekta keeps their promises. They avoid charging for every little thing.

Nov 2019
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Manager

Functionality and Upgrades

I feel that MOSAIQ is not brought up to speed as much as it could be; it could have an easier flow....

Nov 2019
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Manager

Functionality and Upgrades

There are different products and services that go along with MOSAIQ because we have different...

Nov 2019
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Manager

Implementation and Training

Elekta doesn’t offer training unless we get an upgrade. They don't have a lot of good training...

Nov 2019
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Physician

Win/Loss - Why they were selected (by current clients)

We got Elekta's product when the radiation therapist demanded doing so because the system was...

Oct 2019
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Physician

Functionality and Upgrades

Elekta's system works okay. There have been changes made over time that have made the system better....

Oct 2019
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Physician

Technology

Elekta's system can be slow.

Oct 2019
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Director

Future Outlook

We are looking at different storage solutions. We are looking at integrating the system more fully...

Oct 2019
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Manager

Other Observations & Comments

MOSAIQ is a fairly complex system, but the users know how to use it. The product is an advanced...

Mar 2019
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Manager

Future Outlook

Elekta does not meet all of my needs, that is why we are moving away from them.

Mar 2019
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Manager

Future Outlook

Elekta couldn't care less about anybody but themselves. I am not overly impressed with their...

Mar 2019
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Manager

Service and Support

Elekta keeps their promises. We hold them to high standards.

Jan 2019
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Manager

Service and Support

Elekta has my direct number, so as soon as we have an issue with MOSAIQ, I get a phone call. They...

Jan 2019
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Manager

Interfacing and Integration

MOSAIQ is pretty selfish, so to speak. It likes to stick with other Elekta systems.

Jan 2019
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Manager

ROI / Cost (care and feeding)

We know the prices for different things that we want, and Elekta is pretty open to that.

Jan 2019
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Analyst/Coordinator

Other Observations & Comments

At times, we have had to work on integration between MOSAIQ and our other systems. That hasn’t been...

Jan 2019
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Analyst/Coordinator

Implementation and Training

We haven’t had training from Elekta in some time, but training new users is really easy. They always...

Jan 2019
 Helpful

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Analyst/Coordinator

Service and Support

The support team has been excellent to work with. I have had a positive experience. The team members...

Jan 2019
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Analyst/Coordinator

Functionality and Upgrades

We use the clinical-trial module, and though we don’t have a lot of clinical trials going on, we do...

Jan 2019
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Analyst/Coordinator

Functionality and Upgrades

MOSAIQ is really easy for our medical oncologists to use. We do all our chemo ordering and tracking...

Jan 2019
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Analyst/Coordinator

Interfacing and Integration

We use MOSAIQ for both radiation oncology and medical oncology. That has been a big plus. We really...

Jan 2019
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Analyst/Coordinator

ROI / Cost (care and feeding)

We feel that patient safety is enhanced by using MOSAIQ for radiation oncology. The system is very...

Jan 2019
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VP/Other Executive

Other Observations & Comments

Elekta really understands oncology, and they are passionate about what they do. But due to turnover...

Jan 2019
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VP/Other Executive

Service and Support

Elekta has had a lot of turnover and changes. That has really impacted their momentum and their...

Jan 2019
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Director

Other Observations & Comments

Elekta will frequently charge us when we need them to do something. But they don’t charge for everything....

Jan 2019
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Director

Functionality and Upgrades

Elekta is more interested in radiation than medical oncology. Their focus is radiation because that...

Jan 2019
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Director

Functionality and Upgrades

We have a really nice vital-signs machine, but MOSAIQ can’t communicate with it and can’t upload...

Jan 2019
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Physicist

Other Observations & Comments

Elekta's support is as good as any other software company's support; it is decent, but it isn't...

Jan 2019
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Physicist

Functionality and Upgrades

MOSAIQ is easy to use. We can easily make changes, and the system is user friendly for beginners and...

Jan 2019
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Physicist

Interfacing and Integration

We like how MOSAIQ interacts with other solutions we use. We also like the planning system in MOSAIQ....

Jan 2019
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CIO

Other Observations & Comments

We will continue to rein back the system to where we are using it only for the radiation piece,...

Jan 2019
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CIO

Functionality and Upgrades

Our oncology folks, especially on the systematic side, are extremely unhappy with MOSAIQ. They...

Jan 2019
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CIO

ROI / Cost (care and feeding)

For the radiation side, MOSAIQ is great. That is its strength. But it just doesn’t have what we need...

Jan 2019
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Director

Interfacing and Integration

The system is strong as treatment software, and it integrates well with our treatment planning systems....

Jan 2019
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Director

Functionality and Upgrades

We use MOSAIQ for radiation oncology. It provides a great record from the beginning of patient...

Jan 2019
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Analyst/Coordinator

Other Observations & Comments

I have seen Elekta put a lot of effort into their workflow for radiation oncology. And Elekta is...

Jan 2019