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MOSAIQ - Medical Oncology Commentary
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

Product

There are some deficiencies noted with MOSAIQ that don't help our situation because it is a separate...

Oct 2023
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Analyst/Coordinator

Loyalty, Product

Elekta sometimes falls short when it comes to third-party vendors. The system's patient portal is a...

Oct 2023
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Analyst/Coordinator

Product

We get errors and system crashes all the time when we try to use the portal. The portal is useful....

Oct 2023
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Analyst/Coordinator

Relationship

Elekta doesn't always send out notices when there is a problem. They have somewhat improved with...

Oct 2023
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Analyst/Coordinator

Relationship, Operations

Under our support contract, the vendor has project management for upgrades. I feel like they have a...

Oct 2023
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Analyst/Coordinator

Operations

I feel like MOSAIQ and almost any other EMR could benefit from its users having a refresher training...

Oct 2023
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Analyst/Coordinator

Loyalty, Product

Several functions in MOSAIQ’s new version will be beneficial for our organization’s workflow. For...

May 2023
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Analyst/Coordinator

Relationship

I am extremely satisfied with Elekta's support. I can always get ahold of somebody. If there is a...

May 2023
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Analyst/Coordinator

Operations, Product

Elekta’s implementation team is effective, especially on upgrades. We are assigned a project manager...

May 2023
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Analyst/Coordinator

Product

MOSAIQ is geared toward care plans and the treatment of oncology patients. Regular EMRs are not as...

May 2023
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Director

Product, Value

The product has tight integration with the EMR system our sister hospital uses. It is nice to know...

Mar 2023
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Director

Loyalty

We are excited to work more with the patient portal and have it be a part of MOSAIQ. Elekta took on...

Mar 2023
||
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Director

Product, Value

The integration is solid with MOSAIQ. In addition to core EMR integration with the hospital systems,...

Mar 2023
||
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Director

Loyalty, Relationship

Elekta had an issue with a data breach, and in a strange way, that strengthened our relationship....

Mar 2023
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Director

Relationship

The team we work with on the support side is very good. Sometimes we get ahold of someone who is not...

Mar 2023
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Director

Operations

The training has been helpful and good, but we would like to hear about more best practices and ways...

Mar 2023
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Director

Loyalty, Product

We have seen a lot of consolidation within the oncology space; things have hit everyone in the...

Mar 2023
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Analyst/Coordinator

Operations

We had some recent training from Elekta, and it worked out well. Elekta has different modules we can...

Mar 2023
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Analyst/Coordinator

Relationship

Elekta has an after-hours support line, but we don't have to use it. We like knowing it is...

Mar 2023
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Analyst/Coordinator

Loyalty

We have talked about moving to the cloud, and we will likely go in that direction down the road. We...

Mar 2023
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Analyst/Coordinator

Relationship, Product

MOSAIQ - Medical Oncology is reliable, and we don't have any real issues or downtime. With that...

Mar 2023
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Director

Product

Eletka has done a nice job of setting the product up in a good spot. We haven't really had any...

Mar 2023
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Manager

Relationship

Elekta has been working with us on security, and we appreciate that security is a topic of...

Mar 2023
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Manager

Relationship, Operations, Product, Value

One thing I like about MOSAIQ is being able to download a thick client. We recently had an outage,...

Mar 2023
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Manager

Loyalty

We are likely moving to the cloud on our next upgrade. That is something we have been looking into...

Mar 2023
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Director

Loyalty

During our last upgrade, we decided to move to the cloud. We looked at our options and the costs and...

Mar 2023
||
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Director

Loyalty, Operations, Product

We are on the latest version of the product, and we are always up-to-date because the process for...

Mar 2023
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Manager

Culture, Loyalty

We are on the most recent version of the product and are already on the list for the next upgrade. I...

Mar 2023
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Director

Product, Value

Some of the benefits of moving to the cloud are that our drug database is always up-to-date and that...

Mar 2023
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Director

Relationship, Operations

Elekta is good about the upgrades and keeping us in line to get the upgrades as they are released....

Mar 2023
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Manager

Relationship

A few things are complex when it comes to building things out. When I have a complex request, I put...

Mar 2023
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Director

Product

MOSAIQ has a good voice tool, and the vendor has embedded Dragon Medical functionality, and that...

Mar 2023
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Manager

Relationship

The people we work with at Elekta are like family. I have cell phone numbers and can send a quick...

Mar 2023
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Manager

Product, Value

We like the new voice tool in MOSAIQ. I believe it is called MOSAIQ Voice. The tool works well with...

Mar 2023
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Manager

Relationship

We have a chat button at the bottom of the screen that is quick and convenient. The vendor can...

Mar 2023
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Manager

Operations

We recently took advantage of the training program for a new clinician. I sat in on some of the...

Mar 2023
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Analyst/Coordinator

Product

We are a comprehensive center and have been an Elekta customer for a long time. We appreciate their...

Mar 2023
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(0)
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Analyst/Coordinator

Relationship

Elekta does a great job with support, and I like the way they have designed their team. We get full...

Mar 2023
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Director

Loyalty, Product

We have looked at other medical solutions, but we have stayed with MOSAIQ because it is designed for...

Mar 2023
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(0)
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Director

Loyalty

We recently upgraded to the latest version of the product and will move to the next version when it...

Mar 2023
||
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Director

Operations, Product

We feel like MOSAIQ is really easy to use, and I hear that from the oncologists, nurses, and other...

Mar 2023
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Director

Product

The product does a good job with the flow sheets and care plans in the medical oncology area. The...

Mar 2023
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(0)
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Analyst/Coordinator

Relationship, Operations, Product

Setting up MOSAIQ - Medical Oncology correctly is critical, and Elekta makes that easy. Elekta has a...

Mar 2023
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(0)
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Analyst/Coordinator

Relationship, Product

We have a lot of lab integrations with MOSAIQ - Medical Oncology, and they all work well. We don't...

Mar 2023
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(0)
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Director

Loyalty, Relationship

Elekta's team is always good to us, and they understand the system really well. The team is easy to...

Mar 2023
||
(0)
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Director

Product

We like that the system can be a stand-alone oncology solution and that it can also work and...

Mar 2023
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(0)
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Manager

Loyalty, Relationship, Product

We have not seen a lot of new development from Elekta when it comes to the medical oncology system....

Mar 2023
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(0)
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Director

Relationship, Product

We have a pharmacy interface with our core EMR at our hospital and with MOSAIQ at our comprehensive...

Mar 2023
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(0)
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Director

Loyalty, Product

The functionality in MOSAIQ is superior for medical oncology and radiation oncology as well. We...

Mar 2023
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(0)
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Director

Loyalty, Product

We have looked at other medical oncology solutions, and from what we have seen, it is hard to beat...

Mar 2023
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(0)
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Director

Product, Value

We love the integration for our patients with scheduling. We have medical and radiation oncology...

Mar 2023
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(0)
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Director

Loyalty, Product

A lot of the sites that were utilizing MOSAIQ for both medical oncology and radiation oncology have...

Mar 2023
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Director

Loyalty, Relationship, Product

I feel like time is not on Elekta's side. We have seen several medical oncology groups around us...

Mar 2023
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(0)
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Analyst/Coordinator

Culture

For the most part, Elekta keeps their promises. Sometimes the salespeople tell us that new functions...

Mar 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

It takes a while to get things done whenever we have a problem with the product that requires an...

Mar 2023
||
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