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MOSAIQ - Medical Oncology Comments
Subject Expert
Commentary Summary
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User Commentary
Manager
Other Observations & Comments
Another product that we use is part of our long-term plans, but Elekta's product isn't so much. But...
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Manager
Other Observations & Comments
I would give the product the highest score in terms of it working as promoted. It does what Elekta...
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Manager
Other Observations & Comments
In terms of improvements, I would like to see the vendor try to make an enterprise bid.
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CIO
Future Outlook
We are in a transition period. We are moving off of the product and onto another platform. That...
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CIO
Functionality and Upgrades
A bunch of our centers are using the product. I would say that it meets our needs for medical...
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CIO
Implementation and Training
We didn't upgrade one year for interoperability purposes. Our original implementation was not that...
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CIO
ROI / Cost (care and feeding)
With the product, there have been a few things that we have questioned in terms of what the vendor...
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CIO
Interfacing and Integration
The product has a specific purpose for us. We use it for medical oncology, but it needs to interface...
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CIO
Functionality and Upgrades
Once a patient is registered, the day-to-day clinic activities are handled well within the product....
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CIO
Functionality and Upgrades
We have had a few issues with connectivity. The vendor hosts the application for us. A few times...
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CEO/President
Interfacing and Integration
Our clinicians really like having tight integration between medical and radiation oncology. But that...
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Director
Other Observations & Comments
We will be going to a new version, but we are just trying to wait until a few more people get on the...
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Director
Lessons Learned
If we were just starting out with no EMR, we probably would not buy the system again. We would see...
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Director
ROI / Cost (care and feeding)
Elekta charges us for a lot of things, like each individual interface. We do get some pretty good...
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Director
Relationship
Sometimes Elekta says they plan on doing something, and then we never hear any more about it.
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Director
Implementation and Training
We do our own training, and that is our choice. But Elekta has trainers who will come in and do training....
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Director
Functionality and Upgrades
Elekta doesn’t allow us to do APIs with other products.
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Director
Functionality and Upgrades
Every EMR has clicks. Once people learn the system, I think it is pretty easy to use. It is highly customizable....
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Director
Service and Support
The support people are very reliable. They usually work at an issue until they figure it out. The...
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Director
Relationship
Elekta is not proactive. We have met with them once or twice at conferences, but the executive...
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Director
Functionality and Upgrades
The system is highly customizable, and that is great. Different people in our office do things in...
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Director
Service and Support
We are able to do our SQL queries, reports from the database, and things like that. Those are huge...
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Director
Functionality and Upgrades
From an IT standpoint, Elekta kind of lets us do what we want when it comes to running a report...
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Director
Functionality and Upgrades
We would like Elekta to be more forward thinking. There is a lot of new technology that is out there...
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Director
Service and Support
I don’t know when Elekta is going to learn that meaningful use isn’t going to go away. They need to...
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Director
Functionality and Upgrades
MOSAIQ has been around for a while. The ease of use is great. Physicians who have used Epic’s system...
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Director
Functionality and Upgrades
There are some negative things with MIPS and MACRA. The one pain point that we are having across the...
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Director
Functionality and Upgrades
We have chosen many measures for MIPS and MACRA that are outside of what Elekta provides. We have to...
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Director
Functionality and Upgrades
Everything has been moving along pretty smoothly. We have no big complaints on the IT side or with...
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Director
Functionality and Upgrades
Elekta doesn’t have a reporting mechanism to grab certain information. We have to do our own custom...
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Director
Future Outlook
There was a time when Elekta’s support was kind of rough around the edges, but the support has been...
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Director
Functionality and Upgrades
Elekta’s upgrade process still needs work. With the last few upgrades, there always seemed to be at...
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Director
Functionality and Upgrades
Overall, the product is a great product that supports the radiation oncology needs for operating our...
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Director
Service and Support
I have used the system for a long time. Sometimes we can tell when Elekta is having support staff...
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Director
Relationship
Elekta is really in the business of selling radiation-delivery equipment. Some of us that don’t use...
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Physicist
Relationship
We have been an Elekta shop for a long time, so we know what to expect. Overall, Elekta takes pretty...
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Physicist
Technology
We have started to see some progress in innovation, and that is welcome for our medical oncology team....
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Physicist
Other Observations & Comments
One of the strengths of having MOSAIQ for both medical and radiation oncology is the integration we...
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VP/Other Executive
Functionality and Upgrades
MOSAIQ has medical and radiation oncology modules, so both work pretty well together as one oncology...
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Director
Future Outlook
We are in an interesting situation because we have been moving over to another system for some time...
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Analyst/Coordinator
Relationship
Elekta is great to work with. The people we deal with on a daily basis are very kind and responsive...
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Analyst/Coordinator
Other Observations & Comments
Elekta is part of our five-year plan. Beyond that, we will be standardizing within our own...
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Analyst/Coordinator
Other Observations & Comments
We would buy MOSAIQ again, but that is due more to the lack of options in the marketplace than the...
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Analyst/Coordinator
Functionality and Upgrades
There is a lack of speed with which Elekta adopts new technologies, new measures, new reporting, and...
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Analyst/Coordinator
Service and Support
There is a significant number of defects that we find in the system. And Elekta is slow to correct...
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Analyst/Coordinator
Service and Support
Elekta has made a few promises but hasn’t followed through with correcting defects and meeting new...
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Analyst/Coordinator
Service and Support
I would just like to see something deliverable happen. We have biannual meetings with Elekta in...
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Director
Future Outlook
We are very pleased with the application. Elekta has been right on top of things for us, and their...
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Manager
Relationship
Elekta keeps their promises. They avoid charging for every little thing.
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Manager
Functionality and Upgrades
I feel that MOSAIQ is not brought up to speed as much as it could be; it could have an easier flow....
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Manager
Functionality and Upgrades
There are different products and services that go along with MOSAIQ because we have different...
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Manager
Implementation and Training
Elekta doesn’t offer training unless we get an upgrade. They don't have a lot of good training...
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Physician
Win/Loss - Why they were selected (by current clients)
We got Elekta's product when the radiation therapist demanded doing so because the system was...
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Physician
Functionality and Upgrades
Elekta's system works okay. There have been changes made over time that have made the system better....
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Physician
Technology
Elekta's system can be slow.
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Director
Future Outlook
We are looking at different storage solutions. We are looking at integrating the system more fully...
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Manager
Other Observations & Comments
MOSAIQ is a fairly complex system, but the users know how to use it. The product is an advanced...
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Manager
Future Outlook
Elekta does not meet all of my needs, that is why we are moving away from them.
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Manager
Future Outlook
Elekta couldn't care less about anybody but themselves. I am not overly impressed with their...
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Manager
Service and Support
Elekta keeps their promises. We hold them to high standards.
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Manager
Service and Support
Elekta has my direct number, so as soon as we have an issue with MOSAIQ, I get a phone call. They...
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Manager
Interfacing and Integration
MOSAIQ is pretty selfish, so to speak. It likes to stick with other Elekta systems.
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Manager
ROI / Cost (care and feeding)
We know the prices for different things that we want, and Elekta is pretty open to that.
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Analyst/Coordinator
Other Observations & Comments
At times, we have had to work on integration between MOSAIQ and our other systems. That hasn’t been...
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Analyst/Coordinator
Implementation and Training
We haven’t had training from Elekta in some time, but training new users is really easy. They always...
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Analyst/Coordinator
Service and Support
The support team has been excellent to work with. I have had a positive experience. The team members...
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Analyst/Coordinator
Functionality and Upgrades
We use the clinical-trial module, and though we don’t have a lot of clinical trials going on, we do...
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Analyst/Coordinator
Functionality and Upgrades
MOSAIQ is really easy for our medical oncologists to use. We do all our chemo ordering and tracking...
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Analyst/Coordinator
Interfacing and Integration
We use MOSAIQ for both radiation oncology and medical oncology. That has been a big plus. We really...
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Analyst/Coordinator
ROI / Cost (care and feeding)
We feel that patient safety is enhanced by using MOSAIQ for radiation oncology. The system is very...
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VP/Other Executive
Other Observations & Comments
Elekta really understands oncology, and they are passionate about what they do. But due to turnover...
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VP/Other Executive
Service and Support
Elekta has had a lot of turnover and changes. That has really impacted their momentum and their...
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Director
Other Observations & Comments
Elekta will frequently charge us when we need them to do something. But they don’t charge for everything....
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Director
Functionality and Upgrades
Elekta is more interested in radiation than medical oncology. Their focus is radiation because that...
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Director
Functionality and Upgrades
We have a really nice vital-signs machine, but MOSAIQ can’t communicate with it and can’t upload...
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Physicist
Other Observations & Comments
Elekta's support is as good as any other software company's support; it is decent, but it isn't...
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Physicist
Functionality and Upgrades
MOSAIQ is easy to use. We can easily make changes, and the system is user friendly for beginners and...
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Physicist
Interfacing and Integration
We like how MOSAIQ interacts with other solutions we use. We also like the planning system in MOSAIQ....
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CIO
Other Observations & Comments
We will continue to rein back the system to where we are using it only for the radiation piece,...
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CIO
Functionality and Upgrades
Our oncology folks, especially on the systematic side, are extremely unhappy with MOSAIQ. They...
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CIO
ROI / Cost (care and feeding)
For the radiation side, MOSAIQ is great. That is its strength. But it just doesn’t have what we need...
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Director
Interfacing and Integration
The system is strong as treatment software, and it integrates well with our treatment planning systems....
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Director
Functionality and Upgrades
We use MOSAIQ for radiation oncology. It provides a great record from the beginning of patient...
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Analyst/Coordinator
Other Observations & Comments
I have seen Elekta put a lot of effort into their workflow for radiation oncology. And Elekta is...
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