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MOSAIQ - Medical Oncology Commentary
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Monique Rasband
VP Imaging & Oncology
KLAS VP Imaging & Oncology - Monique Rasband
 
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Oncology 2023: Market Dynamics Shifting for Medical and Radiation Oncology Information Systems
Oncology 2023:
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User Commentary

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Analyst/Coordinator

Culture, Value

For the most part, the vendor avoids charging for every little thing. But when we start getting into...

Jun 2024
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Analyst/Coordinator

Relationship

The vendor's support is fabulous. They are definitely at the top of any third-party support that I...

Jun 2024
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Analyst/Coordinator

Product

The vendor put a lot of effort into integrating with a lot of third-party stuff. Elekta implements...

Jun 2024
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Analyst/Coordinator

Loyalty, Value

In the newer version, the vendor has integrated and added a lot of value into the EMR by adding...

Jun 2024
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Analyst/Coordinator

Relationship

We have a regional manager from the vendor we deal with and a regional salesperson we deal with. I...

Jun 2024
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Manager

Relationship

My relationship with Elekta is growing stronger with every interaction.

May 2024
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Manager

Relationship

The support team is solid, and we get to work with the same people. It is nice to jump right into a...

Mar 2024
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Manager

Loyalty

We are looking forward to the next upgrade, which will be a cloud update. I think the update will...

Mar 2024
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Manager

Loyalty, Relationship

We have seen some positive changes for care plans and drugs. In our world, things are always...

Mar 2024
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Manager

Product

I would recommend MOSAIQ, especially for a cancer center or oncology group that works in medical and...

Mar 2024
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Manager

Operations

I have enjoyed working with Elekta on the training piece for medical oncology. Oncology is a tough...

Mar 2024
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Analyst/Coordinator

Culture, Relationship, Product

Elekta doesn't promise enough. We have some frustrations with them. When we ask them for...

Mar 2024
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Analyst/Coordinator

Relationship

We don't usually deal with Elekta's executives, but we don't have too much trouble escalating to...

Mar 2024
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Analyst/Coordinator

Loyalty, Value

If we were to start over, we probably wouldn't buy MOSAIQ again. We would probably go with a product...

Mar 2024
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Analyst/Coordinator

Culture, Value

Elekta mostly avoids charging for every little thing. There is give and take all the time. This...

Mar 2024
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Analyst/Coordinator

Product

The system's current functionality falls short, and there is a lot of room for improvement in its...

Mar 2024
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Manager

Loyalty

MOSAIQ is likely going away on the medical oncology side, but we are still using it and even going...

Jan 2024
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Manager

Relationship

The team who helps us with support has been improving, and their knowledge is getting better. We...

Jan 2024
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Manager

Loyalty, Relationship, Product

We have both MOSAIQ and another vendor's oncology solution. We use and compare both systems. There...

Dec 2023
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Manager

Operations, Product

We are going through an upgrade right now, and so far, Elekta has been on time and has helped get...

Dec 2023
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Manager

Relationship

The support team is good and has good knowledge of the solution as well as of oncology.

Dec 2023
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Director

Product

The system is more integrated with other third-party solutions than what we had in the past. It has...

Dec 2023
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Director

Loyalty

We are working on the next upgrade. Elekta has been slow to get things pushed out, but things should...

Dec 2023
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Director

Operations

I want to thank the vendor for their professionalism and dedication during our go-live and implementation....

Dec 2023
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Manager

Operations, Product

The functionality that we need to get in MOSAIQ is for analytics, but a lot of manual work is...

Dec 2023
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Manager

Product, Value

For the most part, upgrades with MOSAIQ have gone relatively well. Additional functionality is the...

Dec 2023
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Manager

Operations

We really have not put any of the system's capabilities to full use because there was limited...

Dec 2023
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Manager

Operations

The training part with Elekta's team was hit and miss. Some people at Elekta were very good on the...

Dec 2023
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Manager

Culture, Value

I'm not sure whether I would buy MOSAIQ again. I would have to see what other products are out there...

Dec 2023
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Analyst/Coordinator

Product

There are some deficiencies noted with MOSAIQ that don't help our situation because it is a separate...

Oct 2023
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Analyst/Coordinator

Loyalty, Product

Elekta sometimes falls short when it comes to third-party vendors. The system's patient portal is a...

Oct 2023
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Analyst/Coordinator

Product

We get errors and system crashes all the time when we try to use the portal. The portal is useful....

Oct 2023
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Analyst/Coordinator

Relationship

Elekta doesn't always send out notices when there is a problem. They have somewhat improved with...

Oct 2023
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Analyst/Coordinator

Relationship, Operations

Under our support contract, the vendor has project management for upgrades. I feel like they have a...

Oct 2023
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Analyst/Coordinator

Operations

I feel like MOSAIQ and almost any other EMR could benefit from its users having a refresher training...

Oct 2023
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