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MOSAIQ - Medical Oncology Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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User Commentary

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Manager

MOSAIQ's system performance is a big issue. The system's code is old and lags significantly. The...

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Manager

Elekta keeps their promises when we can get written agreements from them. The vendor is willing and...

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Manager

We have only had training from Elekta a few times. That training has been very good for the folks...

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Manager

We run into a lot of issues with MOSAIQ. If we want to build a trigger or get a notification, we...

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Manager

MOSAIQ is simplistic because it is old, but it is not intuitive or up to today's design standards....

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Manager

Elekta has a system set up to notify us when there are high-priority safety defects, but defects...

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Manager

We have a very integrated executive level in our partnership with Elekta.

Nov 2020
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Manager

The system is great and easy to train on. I feel like I know more about the system than I ever knew...

Nov 2020
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Manager

We probably are having measurable outcomes because of the product. But I don’t know how good the...

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Manager

I would buy the product again. It is much more user friendly than some of the other systems we use....

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Manager

In terms of supporting our integration goals, that really goes back and forth between us and the...

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Manager

At this point in time, we want things to be more sophisticated, so the product is not part of our...

Nov 2020
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Manager

Elekta would nickel-and-dime for every little thing. The worst part is that if I needed help with a...

Nov 2020
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Manager

The implementation of this product was hard, but we learned certain things we needed to do after...

Nov 2020
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Manager

Elekta gave us the integrating programs we needed. They gave us names of people to call for the...

Nov 2020
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Manager

Users hardly ever asked me how to work the product or look up anything, so using the product must...

Nov 2020
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Manager

Elekta's support was excellent, and all the service people were very helpful. I am on a first-name...

Nov 2020
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Manager

The product was a good first EMR. Other EMRs are so convoluted and crazy in comparison.

Nov 2020
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Manager

Elekta's training is really good. We have had the software for many years. The companies that have...

Nov 2020
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Manager

We aren't very fond of the scheduling piece. We enjoy another solution's scheduling functionality...

Nov 2020
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Manager

I have been working on the system for a long time. I like the system; however, I feel like there are...

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Manager

The assessments can be a little complicated. We would like them to be simplified and become more...

Nov 2020
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Manager

When we call Elekta, they are fairly prompt. I don’t see them reaching out to us; the situation is...

Nov 2020
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Manager

I would tell others that I enjoy the product. There are a couple of aspects that could be improved....

Nov 2020
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Manager

Our hospital is doing a different type of reimbursement model for the next several years. Elekta...

Nov 2020
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Manager

I would say that Elekta avoids charging us about 50% of the time. There are a lot of things that...

Nov 2020
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Director

Elekta could always make things smoother and reduce the number of clicks or buttons we have to push....

Oct 2020
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Director

The tool is very user friendly and makes sense. It probably has the best scheduling functionality...

Oct 2020
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Director

The new cloud system looks like a big game changer. We will be converting to the cloud. If we can go...

Oct 2020
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Manager

Another product that we use is part of our long-term plans, but Elekta's product isn't so much. But...

Jul 2020
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Manager

I would give the product the highest score in terms of it working as promoted. It does what Elekta...

Jul 2020
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Manager

In terms of improvements, I would like to see the vendor try to make an enterprise bid.

Jul 2020
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CIO

We are in a transition period. We are moving off of the product and onto another platform. That...

Jul 2020
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CIO

A bunch of our centers are using the product. I would say that it meets our needs for medical...

Jul 2020
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CIO

We didn't upgrade one year for interoperability purposes. Our original implementation was not that...

Jul 2020
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CIO

With the product, there have been a few things that we have questioned in terms of what the vendor...

Jul 2020
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CIO

The product has a specific purpose for us. We use it for medical oncology, but it needs to interface...

Jul 2020
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CIO

Once a patient is registered, the day-to-day clinic activities are handled well within the product....

Jul 2020
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CIO

We have had a few issues with connectivity. The vendor hosts the application for us. A few times...

Jul 2020
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CEO/President

Our clinicians really like having tight integration between medical and radiation oncology. But that...

Jun 2020
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Related Reports View All Reports

Medical Oncology 2019: Customer Pain Points and Critical Success Areas
March 2019



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