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MOSAIQ - Medical Oncology Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Functionality and Upgrades
MOSAIQ's system performance is a big issue. The system's code is old and lags significantly. The...
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Manager
Service and Support
Elekta keeps their promises when we can get written agreements from them. The vendor is willing and......
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Manager
Implementation and Training
We have only had training from Elekta a few times. That training has been very good for the folks...
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Manager
Functionality and Upgrades
We run into a lot of issues with MOSAIQ. If we want to build a trigger or get a notification, we...
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Manager
Functionality and Upgrades
MOSAIQ is simplistic because it is old, but it is not intuitive or up to today's design standards.......
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Manager
Functionality and Upgrades
Elekta has a system set up to notify us when there are high-priority safety defects, but defects...
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Manager
Relationship
We have a very integrated executive level in our partnership with Elekta.
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Manager
Functionality and Upgrades
The system is great and easy to train on. I feel like I know more about the system than I ever knew......
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Manager
Functionality and Upgrades
We probably are having measurable outcomes because of the product. But I don’t know how good the...
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Manager
Functionality and Upgrades
I would buy the product again. It is much more user friendly than some of the other systems we use.......
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Manager
Interfacing and Integration
In terms of supporting our integration goals, that really goes back and forth between us and the...
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Manager
Future Outlook
At this point in time, we want things to be more sophisticated, so the product is not part of our...
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Manager
ROI / Cost (care and feeding)
Elekta would nickel-and-dime for every little thing. The worst part is that if I needed help with a......
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Manager
Implementation and Training
The implementation of this product was hard, but we learned certain things we needed to do after...
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Manager
Interfacing and Integration
Elekta gave us the integrating programs we needed. They gave us names of people to call for the...
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Manager
Functionality and Upgrades
Users hardly ever asked me how to work the product or look up anything, so using the product must...
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Manager
Service and Support
Elekta's support was excellent, and all the service people were very helpful. I am on a first-name......
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Manager
Functionality and Upgrades
The product was a good first EMR. Other EMRs are so convoluted and crazy in comparison.
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Manager
Implementation and Training
Elekta's training is really good. We have had the software for many years. The companies that have......
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Manager
Functionality and Upgrades
We aren't very fond of the scheduling piece. We enjoy another solution's scheduling functionality...
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Manager
Functionality and Upgrades
I have been working on the system for a long time. I like the system; however, I feel like there are......
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Manager
Functionality and Upgrades
The assessments can be a little complicated. We would like them to be simplified and become more...
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Manager
Service and Support
When we call Elekta, they are fairly prompt. I don’t see them reaching out to us; the situation is......
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Manager
Functionality and Upgrades
I would tell others that I enjoy the product. There are a couple of aspects that could be improved.......
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Manager
Service and Support
Our hospital is doing a different type of reimbursement model for the next several years. Elekta...
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Manager
ROI / Cost (care and feeding)
I would say that Elekta avoids charging us about 50% of the time. There are a lot of things that...
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Director
Functionality and Upgrades
Elekta could always make things smoother and reduce the number of clicks or buttons we have to push.......
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Director
Functionality and Upgrades
The tool is very user friendly and makes sense. It probably has the best scheduling functionality...
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Director
Future Outlook
The new cloud system looks like a big game changer. We will be converting to the cloud. If we can go......
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Manager
Other Observations & Comments
Another product that we use is part of our long-term plans, but Elekta's product isn't so much. But......
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Manager
Other Observations & Comments
I would give the product the highest score in terms of it working as promoted. It does what Elekta......
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Manager
Other Observations & Comments
In terms of improvements, I would like to see the vendor try to make an enterprise bid.
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CIO
Future Outlook
We are in a transition period. We are moving off of the product and onto another platform. That...
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CIO
Functionality and Upgrades
A bunch of our centers are using the product. I would say that it meets our needs for medical...
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CIO
Implementation and Training
We didn't upgrade one year for interoperability purposes. Our original implementation was not that......
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CIO
ROI / Cost (care and feeding)
With the product, there have been a few things that we have questioned in terms of what the vendor......
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CIO
Interfacing and Integration
The product has a specific purpose for us. We use it for medical oncology, but it needs to interface......
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CIO
Functionality and Upgrades
Once a patient is registered, the day-to-day clinic activities are handled well within the product.......
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CIO
Functionality and Upgrades
We have had a few issues with connectivity. The vendor hosts the application for us. A few times...
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CEO/President
Interfacing and Integration
Our clinicians really like having tight integration between medical and radiation oncology. But that......
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Director
Other Observations & Comments
We will be going to a new version, but we are just trying to wait until a few more people get on the......
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Director
Lessons Learned
If we were just starting out with no EMR, we probably would not buy the system again. We would see......
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Director
ROI / Cost (care and feeding)
Elekta charges us for a lot of things, like each individual interface. We do get some pretty good...
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Director
Relationship
Sometimes Elekta says they plan on doing something, and then we never hear any more about it.
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Director
Implementation and Training
We do our own training, and that is our choice. But Elekta has trainers who will come in and do training.......
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Director
Functionality and Upgrades
Elekta doesn’t allow us to do APIs with other products.
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Director
Functionality and Upgrades
Every EMR has clicks. Once people learn the system, I think it is pretty easy to use. It is highly customizable.......
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Director
Service and Support
The support people are very reliable. They usually work at an issue until they figure it out. The...
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Director
Relationship
Elekta is not proactive. We have met with them once or twice at conferences, but the executive...
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Director
Functionality and Upgrades
The system is highly customizable, and that is great. Different people in our office do things in...
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Director
Service and Support
We are able to do our SQL queries, reports from the database, and things like that. Those are huge......
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Director
Functionality and Upgrades
From an IT standpoint, Elekta kind of lets us do what we want when it comes to running a report...
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Director
Functionality and Upgrades
We would like Elekta to be more forward thinking. There is a lot of new technology that is out there......
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Director
Service and Support
I don’t know when Elekta is going to learn that meaningful use isn’t going to go away. They need to......
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Director
Functionality and Upgrades
MOSAIQ has been around for a while. The ease of use is great. Physicians who have used Epic’s system......
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Director
Functionality and Upgrades
There are some negative things with MIPS and MACRA. The one pain point that we are having across the......
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Director
Functionality and Upgrades
We have chosen many measures for MIPS and MACRA that are outside of what Elekta provides. We have to......
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Director
Functionality and Upgrades
Everything has been moving along pretty smoothly. We have no big complaints on the IT side or with......
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Director
Functionality and Upgrades
Elekta doesn’t have a reporting mechanism to grab certain information. We have to do our own custom......
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Director
Future Outlook
There was a time when Elekta’s support was kind of rough around the edges, but the support has been......
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Director
Functionality and Upgrades
Elekta’s upgrade process still needs work. With the last few upgrades, there always seemed to be at......
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