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Thank you !

Access info about Oncology - Medical on your dashboard or bookmark under

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MOSAIQ - Medical Oncology Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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User Commentary

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Manager

Functionality and Upgrades

MOSAIQ's system performance is a big issue. The system's code is old and lags significantly. The...

Nov 2020
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Manager

Service and Support

Elekta keeps their promises when we can get written agreements from them. The vendor is willing and......

Nov 2020
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Manager

Implementation and Training

We have only had training from Elekta a few times. That training has been very good for the folks...

Nov 2020
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Manager

Functionality and Upgrades

We run into a lot of issues with MOSAIQ. If we want to build a trigger or get a notification, we...

Nov 2020
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Manager

Functionality and Upgrades

MOSAIQ is simplistic because it is old, but it is not intuitive or up to today's design standards.......

Nov 2020
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Manager

Functionality and Upgrades

Elekta has a system set up to notify us when there are high-priority safety defects, but defects...

Nov 2020
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Manager

Relationship

We have a very integrated executive level in our partnership with Elekta.

Nov 2020
(0)
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Manager

Functionality and Upgrades

The system is great and easy to train on. I feel like I know more about the system than I ever knew......

Nov 2020
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Manager

Functionality and Upgrades

We probably are having measurable outcomes because of the product. But I don’t know how good the...

Nov 2020
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Manager

Functionality and Upgrades

I would buy the product again. It is much more user friendly than some of the other systems we use.......

Nov 2020
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Manager

Interfacing and Integration

In terms of supporting our integration goals, that really goes back and forth between us and the...

Nov 2020
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Manager

Future Outlook

At this point in time, we want things to be more sophisticated, so the product is not part of our...

Nov 2020
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Manager

ROI / Cost (care and feeding)

Elekta would nickel-and-dime for every little thing. The worst part is that if I needed help with a......

Nov 2020
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Manager

Implementation and Training

The implementation of this product was hard, but we learned certain things we needed to do after...

Nov 2020
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Manager

Interfacing and Integration

Elekta gave us the integrating programs we needed. They gave us names of people to call for the...

Nov 2020
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Manager

Functionality and Upgrades

Users hardly ever asked me how to work the product or look up anything, so using the product must...

Nov 2020
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Manager

Service and Support

Elekta's support was excellent, and all the service people were very helpful. I am on a first-name......

Nov 2020
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Manager

Functionality and Upgrades

The product was a good first EMR. Other EMRs are so convoluted and crazy in comparison.

Nov 2020
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Manager

Implementation and Training

Elekta's training is really good. We have had the software for many years. The companies that have......

Nov 2020
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Manager

Functionality and Upgrades

We aren't very fond of the scheduling piece. We enjoy another solution's scheduling functionality...

Nov 2020
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Manager

Functionality and Upgrades

I have been working on the system for a long time. I like the system; however, I feel like there are......

Nov 2020
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Manager

Functionality and Upgrades

The assessments can be a little complicated. We would like them to be simplified and become more...

Nov 2020
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Manager

Service and Support

When we call Elekta, they are fairly prompt. I don’t see them reaching out to us; the situation is......

Nov 2020
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Manager

Functionality and Upgrades

I would tell others that I enjoy the product. There are a couple of aspects that could be improved.......

Nov 2020
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Manager

Service and Support

Our hospital is doing a different type of reimbursement model for the next several years. Elekta...

Nov 2020
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Manager

ROI / Cost (care and feeding)

I would say that Elekta avoids charging us about 50% of the time. There are a lot of things that...

Nov 2020
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Director

Functionality and Upgrades

Elekta could always make things smoother and reduce the number of clicks or buttons we have to push.......

Oct 2020
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Director

Functionality and Upgrades

The tool is very user friendly and makes sense. It probably has the best scheduling functionality...

Oct 2020
(0)
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Director

Future Outlook

The new cloud system looks like a big game changer. We will be converting to the cloud. If we can go......

Oct 2020
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Manager

Other Observations & Comments

Another product that we use is part of our long-term plans, but Elekta's product isn't so much. But......

Jul 2020
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Manager

Other Observations & Comments

I would give the product the highest score in terms of it working as promoted. It does what Elekta......

Jul 2020
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Manager

Other Observations & Comments

In terms of improvements, I would like to see the vendor try to make an enterprise bid.

Jul 2020
(0)
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CIO

Future Outlook

We are in a transition period. We are moving off of the product and onto another platform. That...

Jul 2020
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CIO

Functionality and Upgrades

A bunch of our centers are using the product. I would say that it meets our needs for medical...

Jul 2020
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CIO

Implementation and Training

We didn't upgrade one year for interoperability purposes. Our original implementation was not that......

Jul 2020
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CIO

ROI / Cost (care and feeding)

With the product, there have been a few things that we have questioned in terms of what the vendor......

Jul 2020
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CIO

Interfacing and Integration

The product has a specific purpose for us. We use it for medical oncology, but it needs to interface......

Jul 2020
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CIO

Functionality and Upgrades

Once a patient is registered, the day-to-day clinic activities are handled well within the product.......

Jul 2020
(0)
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CIO

Functionality and Upgrades

We have had a few issues with connectivity. The vendor hosts the application for us. A few times...

Jul 2020
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CEO/President

Interfacing and Integration

Our clinicians really like having tight integration between medical and radiation oncology. But that......

Jun 2020
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Director

Other Observations & Comments

We will be going to a new version, but we are just trying to wait until a few more people get on the......

Feb 2020
(0)
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Director

Lessons Learned

If we were just starting out with no EMR, we probably would not buy the system again. We would see......

Feb 2020
(0)
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Director

ROI / Cost (care and feeding)

Elekta charges us for a lot of things, like each individual interface. We do get some pretty good...

Feb 2020
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Director

Relationship

Sometimes Elekta says they plan on doing something, and then we never hear any more about it.

Feb 2020
(0)
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Director

Implementation and Training

We do our own training, and that is our choice. But Elekta has trainers who will come in and do training.......

Feb 2020
(0)
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Director

Functionality and Upgrades

Elekta doesn’t allow us to do APIs with other products.

Feb 2020
(0)
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Director

Functionality and Upgrades

Every EMR has clicks. Once people learn the system, I think it is pretty easy to use. It is highly customizable.......

Feb 2020
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Director

Service and Support

The support people are very reliable. They usually work at an issue until they figure it out. The...

Feb 2020
(0)
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Director

Relationship

Elekta is not proactive. We have met with them once or twice at conferences, but the executive...

Feb 2020
(0)
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Director

Functionality and Upgrades

The system is highly customizable, and that is great. Different people in our office do things in...

Feb 2020
(0)
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Director

Service and Support

We are able to do our SQL queries, reports from the database, and things like that. Those are huge......

Feb 2020
(0)
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Director

Functionality and Upgrades

From an IT standpoint, Elekta kind of lets us do what we want when it comes to running a report...

Feb 2020
(0)
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Director

Functionality and Upgrades

We would like Elekta to be more forward thinking. There is a lot of new technology that is out there......

Feb 2020
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Director

Service and Support

I don’t know when Elekta is going to learn that meaningful use isn’t going to go away. They need to......

Feb 2020
(0)
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Director

Functionality and Upgrades

MOSAIQ has been around for a while. The ease of use is great. Physicians who have used Epic’s system......

Feb 2020
(0)
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Director

Functionality and Upgrades

There are some negative things with MIPS and MACRA. The one pain point that we are having across the......

Feb 2020
(0)
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Director

Functionality and Upgrades

We have chosen many measures for MIPS and MACRA that are outside of what Elekta provides. We have to......

Feb 2020
(0)
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Director

Functionality and Upgrades

Everything has been moving along pretty smoothly. We have no big complaints on the IT side or with......

Feb 2020
(0)
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Director

Functionality and Upgrades

Elekta doesn’t have a reporting mechanism to grab certain information. We have to do our own custom......

Feb 2020
(0)
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Director

Future Outlook

There was a time when Elekta’s support was kind of rough around the edges, but the support has been......

Feb 2020
(0)
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Director

Functionality and Upgrades

Elekta’s upgrade process still needs work. With the last few upgrades, there always seemed to be at......

Feb 2020
(0)
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