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User Commentary
Loyalty
We are moving to the cloud with MOSAIQ - Medical Oncology. That will be very helpful. We won't have...
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Relationship, Product
There are just some little things I would change about MOSAIQ - Medical Oncology, such as the way...
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Product
I like the care plans in MOSAIQ - Medical Oncology, and adding care plans is fairly easy for the...
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Relationship
We have seen some areas get better with MOSAIQ, and it does feel like Elekta is quick to respond to...
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Loyalty, Product
Some of the tools that were included with MOSAIQ allowed us to do a lot of quality oversight. We...
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Relationship
I have been very impressed with Elekta's support.
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Product
We would like the ease of use of the system's care plans to be improved, especially when...
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Loyalty, Product
The biggest advantage of working with Elekta was having one EMR. I will miss that. We joined another...
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Product
With MOSAIQ, we just haven't been able to integrate like we thought we would be able to. I would...
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Loyalty, Product
I would like to see some kind of cloud sending or integration so that things could be picked up. I...
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Loyalty
The vendor builds a lot of flexibility in the system. I like the care plans, the clinician...
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Product
The product just isn't robust enough to handle all the labs and complexities. It takes a long time...
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Product
Functions as basic as prescriptions are not up-to-date and do not account for current practices.
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Operations
The solution is a cumbersome system when we just put everything in notes. We have pages and pages of...
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Relationship, Product
The solution is not a fantastic system for medical oncology. There are just some issues that the...
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Loyalty, Product
I don't know whether I would buy the solution again. We are kind of stuck because the machine runs...
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Relationship
Elekta’s help desk is one of the best help desks that I have ever dealt with. For the most part,...
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Culture
When we did the upgrade for the solution, part of the contract was that the vendor would provide...
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Culture
I don't think we are accessing or using a number of services in the solution. Part of that has to do...
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Culture, Value
For the most part, the vendor avoids charging for every little thing. But when we start getting into...
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Relationship
The vendor's support is fabulous. They are definitely at the top of any third-party support that I...
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Product
The vendor put a lot of effort into integrating with a lot of third-party stuff. Elekta implements...
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Loyalty, Value
In the newer version, the vendor has integrated and added a lot of value into the EMR by adding...
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Relationship
We have a regional manager from the vendor we deal with and a regional salesperson we deal with. I...
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Relationship
My relationship with Elekta is growing stronger with every interaction.
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Relationship
The support team is solid, and we get to work with the same people. It is nice to jump right into a...
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Loyalty
We are looking forward to the next upgrade, which will be a cloud update. I think the update will...
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Loyalty, Relationship
We have seen some positive changes for care plans and drugs. In our world, things are always...
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Product
I would recommend MOSAIQ, especially for a cancer center or oncology group that works in medical and...
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Operations
I have enjoyed working with Elekta on the training piece for medical oncology. Oncology is a tough...
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Culture, Relationship, Product
Elekta doesn't promise enough. We have some frustrations with them. When we ask them for...
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Relationship
We don't usually deal with Elekta's executives, but we don't have too much trouble escalating to...
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Loyalty, Value
If we were to start over, we probably wouldn't buy MOSAIQ again. We would probably go with a product...
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Culture, Value
Elekta mostly avoids charging for every little thing. There is give and take all the time. This...
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Product
The system's current functionality falls short, and there is a lot of room for improvement in its...
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