MOSAIQ - Radiation Oncology
Filtered view: All

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

ROI / Cost (care and feeding)

Sometimes we need extra reports, and there are extra fees associated with those. But as far as I am...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We haven't had any ongoing training other than when we have called the support people. I have...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor has always been able to solve our problems, so we haven’t had to go to the executive...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We get a better bang for our buck with MOSAIQ than with another product we use.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

We would like for the vendor to keep up with technology more quickly. There are things that we wish...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I have always felt that MOSAIQ was clunky. We have to go into several different menus to get what we...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

We have unique challenges with interfacing. We have called the vendor to explain what we need them...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

The people at our facility thought the training for MOSAIQ was a little more in depth and beneficial...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We see value in bringing together medical oncology and radiation oncology, and that is why we use...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

Elekta is strong in radiation oncology on both the EMR side and the equipment side. They have...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The people we work with from Elekta are very good and help us all the time. We appreciate their...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Future Outlook

We recently upgraded to v.3.1, and we appreciate the work that went into the changes. There is...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

We had a bumpy implementation for our last upgrade, but I must give credit to Elekta for hanging in...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

It was time for us to upgrade the system, and we had to jump to a new version. We always do our due...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Elekta has done a great job of keeping MOSAIQ up-to-date so that it works and supports proton...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The lack of improved development and updates to the application seem to be the biggest issues. The...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The radiation oncology product has some helpful monitoring functionalities that aren't in the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We like the product’s integration with the vendor's linear accelerator and treatment planning...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Elekta's system has not had any failures or problems. Organizations can set up the system and forget...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sales and Contracting

I would prefer Elekta over their competition, but Elekta needs to sell more effectively and do a...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

We find the vendor's software engineers to be knowledgeable and probably the best in the industry....

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Technology

MOSIAQ is always up, and we don't have downtime or issues.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The system has good functionalities, and the vendor is always looking at things to improve and add.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

ROI / Cost (care and feeding)

There are network places that use the MOSAIQ software, but I still don't feel like Elekta does as...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Functionality and Upgrades

I like the MOSAIQ patient portal and the way it is interfaced with the system. The MOSAIQ software...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Functionality and Upgrades

The MOSAIQ software is not very easy to use. The technology feels old.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

We are looking at possibly replacing MOSAIQ. The support that we receive from Elekta is not the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Elekta really doesn't promise much. So I guess they keep their promises because they haven't lied to...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We aren’t always on the latest version of MOSAIQ because there is a cost associated with upgrading.

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

We are with Elekta's system simply because we have to be. We are forced to use the system because it...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

ROI / Cost (care and feeding)

Any time we need an interface, the vendor charges us a ridiculous amount of money. Any time the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Elekta had on-site staff at each site for the initial training. It seemed as though the on-site...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We aren't getting everything that Elekta promised. They blew rainbows at us, but we ended up not...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

The product interacts with our EMR, which is a big part of our effort.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The executives actually got involved once things derailed. They helped push forward a couple of things....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

One area where Elekta lacks is their research and development on the product to turn over releases...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

MOSAIQ is a good application for the end users because it is adaptable to many different treatment...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution does an adequate job of meeting our needs. We have been able to use it with minimal issues....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I am more experienced with a product from one of the vendor's competitors than I am with MOSAIQ, but...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The old software version wasn't really compatible with our Windows version. The vendor had an even...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

We are considering going to another vendor when our contract ends. We really don't need Elekta's...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The customer service is good. The vendor is starting to reach out to me about our issues and is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

It is a pain that the vendor has to come on-site to do certain things and that they can’t just do...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

For what we pay on our service contract, Elekta charges way too much. That is one reason we are...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I am a little bitter about our last upgrade. There is an issue where the new version of the software...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

We don't need any training because we have been on the system for so long. But initially, when...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

The solution had no interface with another radiation therapy system of ours, but with the new...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The system is easy to use but has a lot of clicking. I have a schedule that shows me a list of my...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

If someone needed to use the solution as a medical oncology system or a radiation oncology system, I...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Whenever we have issues, the vendor has always been there to help. We get service bulletins if...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would buy MOSAIQ again, but that doesn't mean much because it is all I know. The system is fine,...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

MOSAIQ crashes a few times a week during my workflow, and we have to restart, which is frustrating....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I always find a different way to do things in MOSAIQ. We get training, but there are little hidden...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Elekta could improve on the kVp matching. The use of kVp matching on a different vendor’s product is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sales and Contracting

I would like to have a little more feedback from my sales representative. We get a lot of...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We have had a great partnership with Elekta. Elekta has come up with software that will make it...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I am sure this is a long-term product for us. We are in the process of upgrading something through...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor empowers their staff. One strength we have with Elekta is that we have an amazing service...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

The vendor could improve their training by putting more training videos on their website as well as...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Elekta partnered with C-RAD. When we purchased C-RAD's solution, we thought it was part of Elekta's...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

At this point, I am not sure whether MOSAIQ is part of our long-term plans. There is a new vendor in...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have always had a good relationship with Elekta, but they seem to be short on resources and staff...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The ease of use in the system depends on the day. The system is relatively user friendly, but I am...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

A better integration from the system would be nice. The data in the system is sometimes hard to get...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Things are going well with Elekta. They supply a lot of our equipment. We are working on some...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution is relatively easy to use for our providers. There is training that needs to be...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

Implementation and Training

The vendor's initial training was fine way back in the beginning, but they didn't really emphasize...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

Service and Support

Working through a problem with the vendor’s support team can sometimes take a while. Coordinating...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

Relationship

The vendor proactively sends a lot of notices if there is anything we need to know. The vendor seems...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

Relationship

We have had more executive involvement with certain issues associated with big purchases or upgrades...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

Functionality and Upgrades

As far as driving outcomes goes, we have all the information in one location, and we fairly easily...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

This is a product we live and die by. It is our lifeblood. Without it, I can’t treat patients. There...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The solution suffers because of its database. Elekta is upgrading it. They are making it new. They...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

I get really good support from Elekta. They try to get me as much information as possible. My access...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

There are only a couple of real options in this space, and those options are ARIA or MOSAIQ. There...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Many of the new extensions for the MOSAIQ software have come about, like SmartClinic, MOSAIQ...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF