MOSAIQ - Radiation Oncology
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

The solution does an adequate job of meeting our needs. We have been able to use it with minimal issues....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am more experienced with a product from one of the vendor's competitors than I am with MOSAIQ, but...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The old software version wasn't really compatible with our Windows version. The vendor had an even...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are considering going to another vendor when our contract ends. We really don't need Elekta's...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The customer service is good. The vendor is starting to reach out to me about our issues and is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

It is a pain that the vendor has to come on-site to do certain things and that they can’t just do...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

For what we pay on our service contract, Elekta charges way too much. That is one reason we are...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am a little bitter about our last upgrade. There is an issue where the new version of the software...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't need any training because we have been on the system for so long. But initially, when...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution had no interface with another radiation therapy system of ours, but with the new...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is easy to use but has a lot of clicking. I have a schedule that shows me a list of my...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If someone needed to use the solution as a medical oncology system or a radiation oncology system, I...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Whenever we have issues, the vendor has always been there to help. We get service bulletins if...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would buy MOSAIQ again, but that doesn't mean much because it is all I know. The system is fine,...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MOSAIQ crashes a few times a week during my workflow, and we have to restart, which is frustrating....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I always find a different way to do things in MOSAIQ. We get training, but there are little hidden...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Elekta could improve on the kVp matching. The use of kVp matching on a different vendor’s product is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to have a little more feedback from my sales representative. We get a lot of...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had a great partnership with Elekta. Elekta has come up with software that will make it...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am sure this is a long-term product for us. We are in the process of upgrading something through...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor empowers their staff. One strength we have with Elekta is that we have an amazing service...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor could improve their training by putting more training videos on their website as well as...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Elekta partnered with C-RAD. When we purchased C-RAD's solution, we thought it was part of Elekta's...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

At this point, I am not sure whether MOSAIQ is part of our long-term plans. There is a new vendor in...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have always had a good relationship with Elekta, but they seem to be short on resources and staff...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The ease of use in the system depends on the day. The system is relatively user friendly, but I am...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

A better integration from the system would be nice. The data in the system is sometimes hard to get...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Things are going well with Elekta. They supply a lot of our equipment. We are working on some...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution is relatively easy to use for our providers. There is training that needs to be...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

The vendor's initial training was fine way back in the beginning, but they didn't really emphasize...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

Working through a problem with the vendor’s support team can sometimes take a while. Coordinating...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

The vendor proactively sends a lot of notices if there is anything we need to know. The vendor seems...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

We have had more executive involvement with certain issues associated with big purchases or upgrades...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

As far as driving outcomes goes, we have all the information in one location, and we fairly easily...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

This is a product we live and die by. It is our lifeblood. Without it, I can’t treat patients. There...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution suffers because of its database. Elekta is upgrading it. They are making it new. They...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I get really good support from Elekta. They try to get me as much information as possible. My access...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

There are only a couple of real options in this space, and those options are ARIA or MOSAIQ. There...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Many of the new extensions for the MOSAIQ software have come about, like SmartClinic, MOSAIQ...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have an ongoing joke that any update that we want in MOSAIQ is going to cost a lot of money. We...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Whenever we do updates in MOSAIQ, we have to have one staff member help us while someone else logs...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Elekta is working on integration. We can see that they are focusing on that. They have put out more...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MOSAIQ's ease of use is okay. The solution is a little cumbersome, but it is an in-depth solution...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Driving tangible outcomes doesn't seem to be on Elekta's road map. They released some data...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MOSAIQ is a solution that is very specific to the oncology area. It seems to be a go-to product, but...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't have an account manager from the vendor who we deal with. Other vendors give us a person to...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We wouldn’t buy MOSAIQ again because our machines are old and at the end-of-life stage. We are...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation was poor, particularly the on-site support during the go-live period. Also, the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We recently did a project with the vendor that allowed for an interface. And they were really...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is not intuitive and is very manually intensive. A lot of times, I can easily pull a...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

Elekta could be easier to get ahold of. When I need something from them, getting ahold of them is...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MOSAIQ - Radiation Oncology is really intuitive. Elekta has a long history with radiation oncology...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The support is good, but I would like to see the timeliness be a bit better. There are times when we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MOSAIQ - Radiation Oncology is really easy to use and easy to show and teach others. We have had a...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The interface with Epic is not as good as it could be. Elekta is aware of the issue, and that...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like being able to run Crystal Reports for data collection. MOSAIQ allows me to see what is...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Elekta's support is good. Usually, I am able to get someone, and if not, Elekta calls us back.

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like the system to require passwords to delete anything from the system, such as schedules....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would buy MOSAIQ again. I would add some features because not all MOSAIQ solutions are made equal....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I didn't have to use MOSAIQ, I wouldn't. That is because of the speed and performance. The...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The radiation oncology field is very siloed. There are few items that we get out when it comes to...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Elekta is a radiation treatment company, so they do a very good job with their treatment machines....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is some ability built into the system for Elekta to monitor proactivity. Elekta does a pretty...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a large contract, so we have routine meetings with Elekta's management and upper level, and...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Even though I am switching to another vendor's product, I would purchase MOSAIQ again if it were up...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see improvement in MOSAIQ’s association of origin. The DICOM origin or coordinates...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I work with many of the people at MOSAIQ, and everybody has been competent. I have no issues with them....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MOSAIQ has been a good solution for us. We have had it for several years and have seen the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Elekta is pretty good at keeping us updated and in the loop on what is coming up. We recently had an...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We recently went through an update and training, and while the upgrade process was good, I think the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would highly recommend MOSAIQ to others, and I actually do. The only time I don't recommend it is...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MOSAIQ is a good-quality solution, and it is easy to work with. As long as we know where to find...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have used a different vendor's product in the past that was more aesthetically pleasing than...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MOSAIQ's last upgrade didn't go as smoothly as we wanted it to. It was a big upgrade, and we...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Elekta's training is top notch when we require it. For instance, we tried to move to 2D imaging to...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MOSAIQ locks up and shuts down at least once a week for an unknown reason. It is just an autopilot...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As far as integrating MOSAIQ in the way that we want to use it goes, the only thing that we are...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We used to have a linear accelerator from Elekta, but we basically had to yellow tape it. Our field...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's training would be better if they would actually send us a trainer who knew what they...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

It would be nice if we could create two fields in the system and name them different things. The...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's support is slow about getting back to me. Our relationship with the vendor is very sour...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system could use some improvement in terms of the functionality of different types of treatment...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product has been really good. With radiation, we only have two options for systems. The system...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF