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Thank you !

Access info about Oncology - Radiation on your dashboard or bookmark under

(Your Products / Your Organization's Products)


MOSAIQ - Radiation Oncology Comments
Filtered view: All

KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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Current Time Inside Cache Tag Helper: 1/20/2021 6:44:18 PM and Model.EvProductId = 212860

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User Commentary

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Physicist

Functionality and Upgrades

It doesn't seem like MOSAIQ has evolved. The system still feels a little clunky in respect to the...

Jan 2021
(0)
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Physicist

Lessons Learned

I would recommend MOSAIQ to others. In our field, we basically just have what we have. Not a lot of...

Jan 2021
(0)
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Manager

Functionality and Upgrades

Our company talks about going to the product's biggest competitor at times, but we don't want that...

Jan 2021
(0)
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Manager

Functionality and Upgrades

The product meets all the standards. I can't think of anything that hasn't been met. I am quite...

Jan 2021
(0)
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Director

Service and Support

Elekta is very responsive and supportive; if I need them, they are there. Any time we have had an...

Jan 2021
(0)
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Director

Functionality and Upgrades

The vendor could probably have a quicker availability for upgrades. We are just a bit behind in some...

Jan 2021
(0)
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Director

Sales and Contracting

The biggest challenges we have had are related to contracts, addendums, and modifiers. We purchase...

Jan 2021
(0)
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Manager

Interfacing and Integration

MOSAIQ interacts well with our other programs. We have purchased a lot of those programs from...

Jan 2021
(0)
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Manager

Functionality and Upgrades

Having worked on MOSAIQ for most of my career, I would give the product a perfect score. But our...

Jan 2021
(0)
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Manager

Technology

Elekta is always coming up with something to sell us to make our life easier.

Jan 2021
(0)
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Manager

Service and Support

Elekta responds to our needs as soon as we call the help desk. When the help desk people can't solve...

Jan 2021
(0)
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Manager

Relationship

If we have a problem and it doesn't get taken care of right away, we can just escalate. We have...

Jan 2021
(0)
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Manager

ROI / Cost (care and feeding)

The vendor asks for money but doesn't charge us for some things. The pricing always depends on the...

Jan 2021
(0)
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Manager

Implementation and Training

The system is not intuitive. We need training. The vendor does provide ongoing training. The...

Jan 2021
(0)
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Manager

Service and Support

When we need to contact support, the call is never quick. We always have to create a case and wait...

Jan 2021
(0)
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Physicist

Functionality and Upgrades

I like the customizability of Elekta's product. We have a lot of flexibility to customize the system...

Dec 2020
(0)
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Physicist

Functionality and Upgrades

Elekta has been promising a new GUI interface for a long time, but we still haven’t seen it. We...

Dec 2020
(0)
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Analyst/Coordinator

Future Outlook

We are in a position where we are trying to figure out whether we want to stick with our current...

Dec 2020
(0)
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Analyst/Coordinator

Service and Support

The vendor is always responsive. When we come to them with questions, they dig in to find answers....

Dec 2020
(0)
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Analyst/Coordinator

Service and Support

Up until COVID-19, people have been on-site to help us. There has been a gap in Elekta's support...

Dec 2020
(0)
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Physicist

Functionality and Upgrades

Elekta has not kept their promises along the lines of functionality. We go to meetings, and they...

Nov 2020
(0)
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Physicist

Service and Support

When we reach out to Elekta's support, it seems like we can get some people to actually help us out.

Nov 2020
(0)
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CMIO

Functionality and Upgrades

Our doctors have had a good experience with MOSAIQ.

Nov 2020
(0)
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Manager

Functionality and Upgrades

We have had MOSAIQ for both medical and radiation oncology, but that usage is changing. We are...

Jul 2020
(0)
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CEO/President

Service and Support

Elekta is strong with radiation oncology, and they have been focusing more on the IT side of things....

Jul 2020
(0)
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CEO/President

Interfacing and Integration

We have worked with Elekta for a long time and have always appreciated that the system covers...

Jul 2020
(0)
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Manager

Functionality and Upgrades

I have used the system for so many years, so I personally think it is intuitive, easy to use, and...

Jul 2020
(0)
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Manager

Functionality and Upgrades

I have worked with MOSAIQ for a long time, but we are in the process of moving to another system....

Jul 2020
(0)
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Manager

Functionality and Upgrades

When it comes to the vendor's implementation services, every time we put in something, there is a...

Jul 2020
(0)
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Manager

Functionality and Upgrades

MOSAIQ's integration is good, especially on the radiation side. A number of people have come in with...

Jul 2020
(0)
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Manager

Sales and Contracting

Elekta avoids charging for every little thing; they are pretty good. We have a service contract....

Jul 2020
(0)
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Manager

Functionality and Upgrades

I would like to see improvements with the documents, like with interfacing documents and pushing...

Jul 2020
(0)
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Manager

Functionality and Upgrades

The solution has good quality control because of its ability to talk and handle the linear...

Jun 2020
(0)
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Manager

Other Observations & Comments

A lot of the training is we come in, we get a machine, and the vendor trains us that year. Then we...

Jun 2020
(0)
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Director

Functionality and Upgrades

We have been working on this product for many years, so we know how it works. The vendor is fine in...

Jun 2020
(0)
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Director

Other Observations & Comments

The vendor has taken their eyes off the ball with their other products because they are so focused...

Jun 2020
(0)
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Director

Future Outlook

Once we have the cloud solution and if it works as advertised, my satisfaction will increase. If it...

Jun 2020
(0)
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Director

Relationship

The vendor doesn’t promise as much as some other vendors promise now, but they do keep their...

Jun 2020
(0)
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Director

Functionality and Upgrades

We have not had any problems with product upgrades. We use the vendor’s online health features, and...

Jun 2020
(0)
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Director

Technology

There are some products on the market that offer new features that Elekta’s product doesn’t offer...

Jun 2020
(0)
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Director

Functionality and Upgrades

From the upgrades we have experienced and the reports we have gotten from the product, we have never...

May 2020
(0)
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Director

Functionality and Upgrades

The product works as promoted. The vendor didn't overpromise and underdeliver. The product isn't...

May 2020
(0)
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Director

Service and Support

The vendor's phone and web support have been good. Everyone I talk to has been responsive to...

May 2020
(0)
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Manager

Functionality and Upgrades

MOSAIQ works really well. It is fine. I like it way better than the alternatives. There are some...

May 2020
(0)
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Manager

Service and Support

Elekta has been great in regard to the COVID-19 crisis. My local service representative is very good...

May 2020
(0)
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Manager

Functionality and Upgrades

I would buy from Elekta again. The price point and functionality are there. Elekta has been running...

May 2020
(0)
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Manager

Implementation and Training

When it comes to training, I use the resources that Elekta has. Extra people come on-site and help...

May 2020
(0)
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Manager

Other Observations & Comments

I don’t think we take advantage of all the system’s features. I haven’t integrated anything lately....

May 2020
(0)
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Manager

Relationship

We only use the product for radiation oncology. We need it. The vendor hasn’t really promised...

Apr 2020
(0)
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Director

ROI / Cost (care and feeding)

Elekta only charges for what we purchase. When we purchase something and don't implement it or use...

Mar 2020
(0)
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Director

Relationship

I would give Elekta the highest score for executive involvement, especially lately. Working with the...

Mar 2020
(0)
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Director

Functionality and Upgrades

We are using Elekta's system fully. We use it with the linear accelerator and for treatment...

Mar 2020
(0)
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Director

Future Outlook

When we implement new pieces of the product, we will use the system from a handheld device, and that...

Mar 2020
(0)
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Manager

Relationship

Elekta is a fairly good vendor, and MOSAIQ is fairly well supported. That is important to me in my...

Mar 2020
(0)
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Manager

ROI / Cost (care and feeding)

Ultimately, I can depend on Elekta's product methodology. I have a lot of confidence in that. I have...

Mar 2020
(0)
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Manager

Future Outlook

MOSAIQ is still part of our long-term plans. There is always pressure to assess the applications for...

Mar 2020
(0)
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