Community Connect EpicCare EHR Commentary
Filtered view: (Medium - 151-400 Beds)

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Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
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User Commentary

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Director

Operations

The system is simple and intuitive when it comes to navigation, training new users, and completing...

Apr 2024
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Director

Relationship

The support that we get from our host site can be very frustrating at times, but that is because of...

Apr 2024
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Director

Operations, Product

I don't know how contained other organizations that have Community Connect are in terms of...

Apr 2024
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Director

Value

Some of the costs from our host site seem inflated. We have internal people who could do something...

Apr 2024
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Director

Product

Our previous EMR was terrible and a piece of garbage. Compared to that, Epic's solution is really...

Apr 2024
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Director

Operations

Our recent upgrades for the system have gone quite well, but we have had major issues with training...

Apr 2024
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Director

Product

We know that there are things in the system that could be more integrated. We are dependent on our...

Apr 2024
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Analyst/Coordinator

Operations

The system has been a nightmare since we went live, just with the implementation and testing. When...

Sep 2023
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Analyst/Coordinator

Loyalty

If we had the choice again, we would maybe buy a different version. The version we have is the Kmart...

Sep 2023
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Analyst/Coordinator

Operations

Epic does put out some training updates. They host update calls, and they have some documentation...

Sep 2023
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Analyst/Coordinator

Product

The system is easier to use compared to what we have had in the past. It also helps us that...

Sep 2023
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Analyst/Coordinator

Operations, Product

Right now, a big thing is resolving faxing issues. When we first went live, faxing was not an issue....

Sep 2023
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Analyst/Coordinator

Relationship

The service people I deal with are good but not exceptional. We can file a ticket, and if they don't...

Sep 2023
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Manager

Product, Value

Community Connect EpicCare EMR is a one-stop shop. It has helped us provide quality care that leads...

Aug 2023
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Manager

Relationship

The thing that has been great working with our host is that, as we continually talk with them and...

Aug 2023
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CEO/President

Relationship, Value

Our host has been a really good partner for us, so they have made Epic's system cost effective....

Aug 2023
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CEO/President

Relationship, Product

If we tried to take Community Connect EpicCare EMR away from staff and doctors, they would revolt....

Aug 2023
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CEO/President

Product

The biggest battle that we have right now is the slowdown in the eyes of the doctors in terms of...

Aug 2023
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CEO/President

Operations, Product

There is so much clicking in the EMR. We just added a new provider, and the staff is just going nuts...

Aug 2023
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