Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Galen Healthcare could give the product better integration with EMRs. There are things we could have...
Login or Create an Account to see details.
The product is easy to use, and downtime has never been a problem. Occasionally, I find a chart that...
Login or Create an Account to see details.
The product is extremely easy. We can go to a hyperlink right under the patient’s name, and it takes...
Login or Create an Account to see details.
The main pain points I hear from our providers are that they are unable to print certain documents...
Login or Create an Account to see details.
Galen Healthcare has been very accommodating in working with us through the process we have gone...
Login or Create an Account to see details.
A concern we had with the vendor was that we would put in issues, such as some data not coming over...
Login or Create an Account to see details.
The cost of conversion for a small clinic is so expensive. I like that Galen Healthcare looks at the...
Login or Create an Account to see details.
One of the things we learned through the process with the vendor was that clinical and financial...
Login or Create an Account to see details.
Galen Healthcare hosts the archiving system, and that is nice. If there are any issues, Galen...
Login or Create an Account to see details.
The vendor’s team was good at working with us and making sure we understood what the archive was....
Login or Create an Account to see details.
Our project went quickly and smoothly. However, we slowed down our work with Galen Healthcare...
Login or Create an Account to see details.
I would like Galen Healthcare to integrate the applications. Each legacy application we have brought...
Login or Create an Account to see details.
It is nice when vendors identify problems before we discover them through our end users. That is...
Login or Create an Account to see details.
Galen Healthcare brought in their executive leadership a couple of times to have discussions,...
Login or Create an Account to see details.
We chose Galen Healthcare's system because it had a really good reputation. Others had used Galen...
Login or Create an Account to see details.
We will definitely have Galen Healthcare's system for many more years because we need to keep the...
Login or Create an Account to see details.
So far, I have only ever been charged for what we contracted for. We had a fixed fee, and the vendor...
Login or Create an Account to see details.
Galen Healthcare is pretty outstanding. Getting the system is a fairly lengthy process, but the...
Login or Create an Account to see details.
Galen Healthcare is really good with training. Galen Healthcare has set up their support well, but...
Login or Create an Account to see details.
Galen Healthcare kicks things off with high-level people setting the stage. So far, our experience...
Login or Create an Account to see details.
I don't really see our use of the product ever stopping because we continue to grow and need to...
Login or Create an Account to see details.
Things with Galen Healthcare are going very well. We have had a few frustrations with them about...
Login or Create an Account to see details.
The product is not really something that we train on because it is very intuitive.
Login or Create an Account to see details.
We need to prompt Galen Healthcare about where we are headed. They don't anticipate that, but they...
Login or Create an Account to see details.
The product is fairly expensive, but considering what it is doing, it is pretty great.
Login or Create an Account to see details.
We recently went live with VitalCenter Online Archival. Galen Healthcare did a great job of...
Login or Create an Account to see details.
VitalCenter Online Archival is easy to use, and I really like that the solution uses the cloud. That...
Login or Create an Account to see details.
Galen Healthcare is a fantastic organization to work with. They not only meet their deadlines but...
Login or Create an Account to see details.
I would buy the product again without hesitation. I am on calls with the same people on a regular...
Login or Create an Account to see details.
I would like to see a training portal with prerecorded video content. Galen Healthcare could offer...
Login or Create an Account to see details.
The system is integrated in multiple ways. Our application is integrated with Galen Healthcare's...
Login or Create an Account to see details.
There are gaps where we could use a solution that doesn’t exist yet in terms of integration. Some of...
Login or Create an Account to see details.
We meet with Galen Healthcare on a regular basis, and we have an ongoing discussion. Since we do so...
Login or Create an Account to see details.
We are seeing user adoption. One would think that legacy medical records wouldn't be accessed much...
Login or Create an Account to see details.
Galen Healthcare deserves to be recognized for the enhancements they have made to the release of...
Login or Create an Account to see details.
It is quite an undertaking to archive the records we are working with, so we consider Galen...
Login or Create an Account to see details.
The product isn't perfect. There is always room for improvement, and Galen Healthcare understands...
Login or Create an Account to see details.
VitalCenter Online Archival's ease of use stands out. Galen Healthcare has developed the system just...
Login or Create an Account to see details.
I can't think of anything different I would like to see in the product. We truly have a partnership...
Login or Create an Account to see details.
Galen Healthcare has been great. They have been a pleasure to work with from the beginning. I don’t...
Login or Create an Account to see details.
VitalCenter Online Archival is a strong tool. The only thing that Galen Healthcare could to do...
Login or Create an Account to see details.
Galen Healthcare has a one-time fee for whatever we are doing, and they usually stick to that. They...
Login or Create an Account to see details.
I would like to see some improvements to the product, but the product isn't bad right now. It does...
Login or Create an Account to see details.
We meet with the vendor every once in a while. We haven't had to escalate many things with them, and...
Login or Create an Account to see details.
I like that the product works. We don't have downtime, and we don't have connectivity issues. The...
Login or Create an Account to see details.
I like the system's ease of use, and I like that it is integrated with our EHR so that we don't have...
Login or Create an Account to see details.
Through our growth, we haven't done a good job of sunsetting legacy EMRs as we are standardizing...
Login or Create an Account to see details.
We haven't really had a need for new technology, but I am comfortable saying that Galen Healthcare...
Login or Create an Account to see details.
Every time I reach out to Galen Healthcare, they are very responsive. I feel like I could call our...
Login or Create an Account to see details.
The vendor's executive involvement is really high, and I have met the executives several times. I...
Login or Create an Account to see details.
VitalCenter Online Archival is expensive, but we wouldn't have been able to get to where we are...
Login or Create an Account to see details.
My likelihood to recommend VitalCenter Online Archival is extremely high. I don't have anything to...
Login or Create an Account to see details.
Galen Healthcare has been very flexible. When we were going down a path and pursuing a particular...
Login or Create an Account to see details.
We did a site migration, and that went extremely well. Galen Healthcare was very professional and...
Login or Create an Account to see details.
I am budgeting to increase our work with Galen Healthcare. If the budget sticks, and I am optimistic...
Login or Create an Account to see details.
Oftentimes, we are met with hesitancy or reluctance from our staff just because of the changes that...
Login or Create an Account to see details.
The training was good. Galen Healthcare was very thorough and patient. That is key in training...
Login or Create an Account to see details.
End users can use the embedded links in our system to launch VitalCenter Online Archival. The...
Login or Create an Account to see details.
The product didn't require a whole lot of training. There were some general questions early on, but...
Login or Create an Account to see details.
We got started quickly with Galen Healthcare. In a period of weeks, we did the evaluation, got...
Login or Create an Account to see details.
We have a license for Galen Healthcare's VitalCenter Online Archival. Now we are only using it for...
Login or Create an Account to see details.
We had a doctor who had been most critical in particular of the earlier solution prior to us using...
Login or Create an Account to see details.
Galen Healthcare's solution does not have as much OCR for scanned documents. I know the vendor is...
Login or Create an Account to see details.
Galen Healthcare is just a delight to work with. They are very professional and surprisingly...
Login or Create an Account to see details.
I know Galen Healthcare has been Best in KLAS, and they always tell me that in their literature and...
Login or Create an Account to see details.
Galen Healthcare is disciplined. They are customer focused to the point of being flexible, and that...
Login or Create an Account to see details.
Galen Healthcare runs meetings well. They know where they are going and what they need to do, but...
Login or Create an Account to see details.
Ultimately, as we were deciding who to go with, we had a lot more confidence in Galen Healthcare's...
Login or Create an Account to see details.
We had to shift our thinking for the project. The only thing I am a little disappointed in is that...
Login or Create an Account to see details.
VitalCenter Online Archival does most of what we want, and we feel that it is worth the investment.
Login or Create an Account to see details.
We have a few of our older staff members who seem to struggle, but I can’t figure out why because it...
Login or Create an Account to see details.
We had a very hard time during the implementation. We had to get the administration involved. If we...
Login or Create an Account to see details.
Galen Healthcare really struggled with the implementation. We had to get our administrators involved...
Login or Create an Account to see details.
The fact that we can access VitalCenter Online Archival within the patient's contacts within the EMR...
Login or Create an Account to see details.
Featured Report
Preferences