Home chevron icon Value Based Care chevron icon Emerging Technology chevron icon Emerging Technology Solutions

GYANT
Filtered view: All

Subject Expert
Kyle Chilton
KCS Voice
KLAS KCS Voice - Kyle Chilton
 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

GYANT: Emerging Technology Spotlight 2020
GYANT:
Emerging Technology Spotlight 2020
December 2020
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

I don't know whether GYANT is in our long-term plans. We are looking at other chatbots, and some use...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like the communications from leadership at GYANT. The leaders are easy and accessible, so it is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I think we will get to a point where we will evaluate a broader, end-to-end chatbot solution. We...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system does exactly what we want it to do. It was easy to install and configure.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn't have a lot of dedicated account management.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system's reporting is a little wonky. The reporting mechanisms are not terribly flexible. The...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a big organization, so integrating the GYANT product into our health records can get very...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The automation from the GYANT product has been pretty seamless. We have small issues with data being...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Patient outreach was the key factor in us deploying the solution. The GYANT product is another...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT has continued to expand the technology they originally developed. They have worked with a lot...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As we have looked to expand to other areas, there haven't been additional charges. However, there...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is not much training required because the GYANT product is designed to be something that...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT is an outfit that aims to please. I get better responses from GYANT than I get from my own...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is always so helpful, but I can see room for improvement. GYANT is sometimes too...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT has a lot of smart people. We come to them with a problem, and they are willing to help us and...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GYANT's upgrade process usually happens without anything happening on our side, and when there are...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GYANT's implementation was very easy. I knew exactly what to expect. I could align my teams...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We can tell when a patient has engaged with the system. If a patient has a cold, the system...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we first engaged with GYANT and started the implementation process, they didn't have a very...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Because GYANT is a newer company, they adjust the tool to match our needs and requirements without...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation process has been really good. When COVID-19 hit, GYANT helped us set up some...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are moving toward a functionality that will allow users to get more from the system. GYANT has...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT doesn’t do certain things very well because they feel like those things aren’t how they...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The current functionality doesn’t meet all our needs. GYANT is at an early stage as a company. They...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT is very proactive about content maintenance. A lot of the COVID-19 content is continuously...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GYANT doesn't charge us for things that come up that we want to adjust or modify. That is very...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am unsure whether we receive any training from GYANT. That could be because we don't have software...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our end users are unable to answer questions, and that is something we are working on right now....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

After the implementation, I would have loved to see more help with the data from GYANT. We don't...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GYANT has a great, diverse support team that comes together to really listen to our needs. GYANT is...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​