GYANT
Filtered view: All

Subject Expert
Kyle Chilton
KCS Voice
KLAS KCS Voice - Kyle Chilton
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

I don't know whether GYANT is in our long-term plans. We are looking at other chatbots, and some use...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like the communications from leadership at GYANT. The leaders are easy and accessible, so it is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I think we will get to a point where we will evaluate a broader, end-to-end chatbot solution. We...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system does exactly what we want it to do. It was easy to install and configure.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn't have a lot of dedicated account management.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system's reporting is a little wonky. The reporting mechanisms are not terribly flexible. The...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a big organization, so integrating the GYANT product into our health records can get very...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The automation from the GYANT product has been pretty seamless. We have small issues with data being...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Patient outreach was the key factor in us deploying the solution. The GYANT product is another...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT has continued to expand the technology they originally developed. They have worked with a lot...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As we have looked to expand to other areas, there haven't been additional charges. However, there...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is not much training required because the GYANT product is designed to be something that...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT is an outfit that aims to please. I get better responses from GYANT than I get from my own...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is always so helpful, but I can see room for improvement. GYANT is sometimes too...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT has a lot of smart people. We come to them with a problem, and they are willing to help us and...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GYANT's upgrade process usually happens without anything happening on our side, and when there are...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GYANT's implementation was very easy. I knew exactly what to expect. I could align my teams...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We can tell when a patient has engaged with the system. If a patient has a cold, the system...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we first engaged with GYANT and started the implementation process, they didn't have a very...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Because GYANT is a newer company, they adjust the tool to match our needs and requirements without...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation process has been really good. When COVID-19 hit, GYANT helped us set up some...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are moving toward a functionality that will allow users to get more from the system. GYANT has...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT doesn’t do certain things very well because they feel like those things aren’t how they...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The current functionality doesn’t meet all our needs. GYANT is at an early stage as a company. They...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GYANT is very proactive about content maintenance. A lot of the COVID-19 content is continuously...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GYANT doesn't charge us for things that come up that we want to adjust or modify. That is very...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am unsure whether we receive any training from GYANT. That could be because we don't have software...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our end users are unable to answer questions, and that is something we are working on right now....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

After the implementation, I would have loved to see more help with the data from GYANT. We don't...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GYANT has a great, diverse support team that comes together to really listen to our needs. GYANT is...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF