GYANT
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Subject Expert
Kyle Chilton
Consultant
KLAS Consultant - Kyle Chilton
 
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User Commentary

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Director

Lessons Learned

I don't know whether GYANT is in our long-term plans. We are looking at other chatbots, and some use...

Mar 2022
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Director

Relationship

I like the communications from leadership at GYANT. The leaders are easy and accessible, so it is...

Mar 2022
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Manager

Lessons Learned

I think we will get to a point where we will evaluate a broader, end-to-end chatbot solution. We...

Mar 2022
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Manager

Functionality and Upgrades

The system does exactly what we want it to do. It was easy to install and configure.

Mar 2022
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Manager

Relationship

The vendor doesn't have a lot of dedicated account management.

Mar 2022
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Manager

Functionality and Upgrades

The system's reporting is a little wonky. The reporting mechanisms are not terribly flexible. The...

Mar 2022
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Manager

Interfacing and Integration

We have a big organization, so integrating the GYANT product into our health records can get very...

Mar 2022
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Manager

Service and Support

The automation from the GYANT product has been pretty seamless. We have small issues with data being...

Mar 2022
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Manager

Functionality and Upgrades

Patient outreach was the key factor in us deploying the solution. The GYANT product is another...

Mar 2022
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Manager

Relationship

GYANT has continued to expand the technology they originally developed. They have worked with a lot...

Mar 2022
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Manager

Other Observations & Comments

As we have looked to expand to other areas, there haven't been additional charges. However, there...

Feb 2022
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Manager

Implementation and Training

There is not much training required because the GYANT product is designed to be something that...

Feb 2022
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Manager

Functionality and Upgrades

GYANT is an outfit that aims to please. I get better responses from GYANT than I get from my own...

Feb 2022
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Manager

Relationship

The vendor is always so helpful, but I can see room for improvement. GYANT is sometimes too...

Feb 2022
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Manager

Relationship

GYANT has a lot of smart people. We come to them with a problem, and they are willing to help us and...

Feb 2022
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