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Inovalon Quality & Reporting Solutions Comments
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Commentary Summary
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User Commentary
Manager
When it comes to supporting our business needs, Inovalon is legitimate because, even with the QSI...
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Manager
QSI-XL is still in its infant stages, but the tool will get better over time. QSI-XL is easy for the...
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Manager
The system has some really neat functionality for drilling into measures, and that is really great....
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Manager
I am on the fence about whether Inovalon nickel-and-dimes. The vendor might think that the charges...
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Manager
When we implemented different things, the amount of training that Inovalon provided was always...
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Manager
One of the trainers is amazing and is so good. We have had a person on-site who is available for...
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Manager
The customer service from Inovalon is amazing and top notch. Inovalon is quick to respond. They have...
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Manager
Our product service manager is great to work with. That person answers questions, follows up, and...
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Manager
Inovalon pulls out all of the bells and whistles and shows us all of the functionality that could be...
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Manager
As far as HEDIS software goes, I love Inovalon ONE Platform Quality. Inovalon has made some changes....
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Manager
Inovalon recently reached out to us to see what we could be doing better and how we could be using...
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Manager
Early on, we got some invoices that were surprising to us, so we had to reach out to Inovalon and...
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Manager
Inovalon ONE Platform Quality isn't as automated as another vendor's system is, but the quality of...
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Manager
Some of the measures are only for Medicare, but we like to run them on the Medicaid population, and...
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Manager
HEDIS flows right into our CMS Star rating, and the CMS Star rating flows right into our bonuses....
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Director
We don’t foresee ourselves being with Quality Spectrum in the future. We have started the RFP...
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Director
Our project manager is great and Inovalon’s support is really good. The QSI-XL engine is great. It...
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CIO
We use Inovalon for our quality measures as well as for preauthorization management and case...
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CIO
Inovalon has been great to work with. I don't have to escalate anything; I don't have to get on the...
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CIO
Inovalon really took away the need for me to have technical resources that focused on their tool...
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CIO
I really don't have anything to say about what Inovalon could do better right now. Of course, they...
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CIO
The platform integrates with our data warehouse, and of course, we send claims data to the product...
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Nurse
I am not very hopeful about our future with Inovalon. I am not sure whether they are putting as many...
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Nurse
Inovalon has done a little bit of education for COVID-19, but they haven’t done much else with their...
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Nurse
Inovalon doesn’t really charge; we get what they give us. There really isn’t anything extra to buy....
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Nurse
Inovalon doesn’t tend to advertise what is going to be in an upgrade. The vendor has only recently...
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Nurse
There isn’t much integration with Inovalon, but that isn’t really applicable to their application....
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Nurse
With Inovalon’s support, we can be on hold for 40 minutes. We have a lot of password issues, and...
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