Inovalon Quality & Reporting Solutions
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Subject Expert
Ryan Pretnik
Research Director
Commentary Summary
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User Commentary
Functionality and Upgrades
My EDI team seems to struggle a little bit with risk adjustment. There have been a lot of...
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Functionality and Upgrades
On the HEDIS side, we have had no problems. The platform has been really good. Inovalon's process is...
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Technology
I know that Inovalon has moved the system to a cloud-based version this year, so we have made the...
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Relationship
Inovalon does a good job of keeping their promises. However, during our contracting phase, we...
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Implementation and Training
I am a fan of Inovalon. I love our project manager and trainer. We have worked with our project...
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Functionality and Upgrades
When Inovalon made a push to move to the Inovalon ONE Platform Quality, they overpromised and...
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Interfacing and Integration
There is room for improvement in the solution, but its overall quality is very good. We get the...
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Functionality and Upgrades
The quality of Inovalon's products is wonderful. The solution's front end is super easy to navigate....
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Future Outlook
Inovalon is the company for HEDIS. That means that they will have their fingers in a lot of things...
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Service and Support
The solution doesn't have too many issues, so we haven't experienced much proactive service....
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Relationship
Our project manager has made our experience amazing. They do a great job of managing our concerns....
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Functionality and Upgrades
Inovalon does a good job of driving outcomes. Their tools help us to get exactly what we need....
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Relationship
Our satisfaction with the product and vendor is slowly decreasing. I have worked with Inovalon for...
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Functionality and Upgrades
The home assessments have improved. But because Inovalon works with so many payers, the assessments...
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Future Outlook
One thing we purchased was Inovalon’s star forecasting for the CMS program. I am not sure how our...
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Functionality and Upgrades
I would say that Inovalon needs to improve HEDIS Advantage. That is the product that our team uses...
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Relationship
Inovalon needs to allow for more customization. They need to be more nimble and have deadlines so...
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ROI / Cost (care and feeding)
Inovalon brings value to health plans. They bring true revenue. But we have to balance that with...
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