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Inovalon Quality & Reporting Solutions Commentary
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Subject Expert
Joe VanDeGraaff
Vice President
KLAS Vice President - Joe VanDeGraaff
 
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User Commentary

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CMO

Loyalty

One reason we went with Inovalon was to get data presentations to providers in a better way. Another...

Oct 2023
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CMO

Relationship, Value

We have started to use Inovalon's predictive models, and we like those models. They help us decide...

Oct 2023
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CMO

Product

The system ingests data and formats it in such a way that it ends up where it should be. In many...

Oct 2023
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CMO

Loyalty

We selected Inovalon's system over their competitors' systems because their competitors didn't do...

Oct 2023
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CMO

Relationship

We have been happy with our relationship with Inovalon. Everything we have been involved in with the...

Oct 2023
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VP/Other Executive

Loyalty

We are going to continue with the product. Inovalon is one of the few vendors that has a large book...

Oct 2023
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VP/Other Executive

Relationship

Inovalon needs to work on their execution and follow-through.

Oct 2023
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Manager

Culture, Culture

Inovalon doesn’t overpromise or underdeliver. They are very transparent about things they are...

Apr 2023
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Manager

Value, Value

I am a real fan of Inovalon. They do a great job. Maybe that is because some of our other vendors...

Apr 2023
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Manager

Culture, Culture, Relationship, Relationship

The vendor frequently lets us know about different products that are available or different things...

Apr 2023
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VP/Other Executive

Product

As far as the HEDIS reporting goes, the vendor has a large book of business that they don't really...

Apr 2023
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VP/Other Executive

Relationship

Our relationship with the vendor has been pretty solid. It was hit or miss for a while, but it is...

Apr 2023
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VP/Other Executive

Loyalty

We are debating whether we will keep Inovalon's system. My guess is that our team may go out to just...

Apr 2023
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Manager

Relationship, Operations

Inovalon has made some changes over time. Now their user guide is all online, so we have to click...

Mar 2023
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Manager

Product

The vendor has been making inroads on making the product a bit easier of a tool to use as well as...

Mar 2023
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Manager

Relationship

I can think of individual times when the vendor said they would meet a measure, they contracted to...

Mar 2023
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Manager

Loyalty, Value

We are not going to renew with Inovalon. They are very expensive.

Mar 2023
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Manager

Product

There are a lot of bugs and downtime with Quality Spectrum. We had so many technical issues. The...

Mar 2023
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Manager

Relationship

I love working with Inovalon. Their customer support team is tremendous. They are super quick to...

Mar 2023
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Manager

Product

Inovalon's products are the bee's knees for HEDIS software. They are the industry standard for HEDIS...

Mar 2023
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Director

Relationship, Product

Inovalon does a really good job on all of the processes around the HEDIS audit. From a quality...

Dec 2022
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Director

Culture

Working through Inovalon's invoicing has been a nightmare, and almost all of our invoices have gone...

Dec 2022
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CEO/President

Product

I have not heard a lot of negative feedback about Inovalon's product. Overall, we are satisfied with...

Dec 2022
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CEO/President

Loyalty, Relationship

There is no connectivity between us and an Inovalon executive. That might be the reason we switch...

Dec 2022
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CEO/President

Culture, Loyalty

We have a couple of things we would like to see Inovalon develop; I want to test out what the...

Dec 2022
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CEO/President

Culture

The overall contracting process with Inovalon could be streamlined if they were a little more...

Dec 2022
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