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Inovalon Quality & Reporting Solutions Comments
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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

Research Director

ryan.pretnik@klasresearch.com

 
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Director

Functionality and Upgrades

We don’t foresee ourselves being with Quality Spectrum in the future. We have started the RFP...

Dec 2020
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Director

Functionality and Upgrades

Our project manager is great and Inovalon’s support is really good. The QSI-XL engine is great. It...

Dec 2020
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CIO

Functionality and Upgrades

We use Inovalon for our quality measures as well as for preauthorization management and case...

Dec 2020
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CIO

Service and Support

Inovalon has been great to work with. I don't have to escalate anything; I don't have to get on the...

Dec 2020
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CIO

Functionality and Upgrades

Inovalon really took away the need for me to have technical resources that focused on their tool...

Dec 2020
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CIO

Other Observations & Comments

I really don't have anything to say about what Inovalon could do better right now. Of course, they...

Dec 2020
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CIO

Interfacing and Integration

The platform integrates with our data warehouse, and of course, we send claims data to the product...

Dec 2020
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Nurse

Functionality and Upgrades

I am not very hopeful about our future with Inovalon. I am not sure whether they are putting as many...

Jun 2020
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Nurse

Service and Support

Inovalon has done a little bit of education for COVID-19, but they haven’t done much else with their...

Jun 2020
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Nurse

ROI / Cost (care and feeding)

Inovalon doesn’t really charge; we get what they give us. There really isn’t anything extra to buy....

Jun 2020
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Nurse

Functionality and Upgrades

Inovalon doesn’t tend to advertise what is going to be in an upgrade. The vendor has only recently...

Jun 2020
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Nurse

Functionality and Upgrades

There isn’t much integration with Inovalon, but that isn’t really applicable to their application....

Jun 2020
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Nurse

Service and Support

With Inovalon’s support, we can be on hold for 40 minutes. We have a lot of password issues, and...

Jun 2020
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CIO

Service and Support

Inovalon is steady. There have been some improvements to the service they provide because we are in...

Mar 2020
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CIO

Functionality and Upgrades

We stay with the national measures, but we also want to look at the data differently. There are...

Mar 2020
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