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Inovalon Quality & Reporting Solutions Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Director
Functionality and Upgrades
We don’t foresee ourselves being with Quality Spectrum in the future. We have started the RFP...
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Director
Functionality and Upgrades
Our project manager is great and Inovalon’s support is really good. The QSI-XL engine is great. It...
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CIO
Functionality and Upgrades
We use Inovalon for our quality measures as well as for preauthorization management and case...
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CIO
Service and Support
Inovalon has been great to work with. I don't have to escalate anything; I don't have to get on the...
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CIO
Functionality and Upgrades
Inovalon really took away the need for me to have technical resources that focused on their tool...
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CIO
Other Observations & Comments
I really don't have anything to say about what Inovalon could do better right now. Of course, they...
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CIO
Interfacing and Integration
The platform integrates with our data warehouse, and of course, we send claims data to the product...
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Nurse
Functionality and Upgrades
I am not very hopeful about our future with Inovalon. I am not sure whether they are putting as many...
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Nurse
Service and Support
Inovalon has done a little bit of education for COVID-19, but they haven’t done much else with their...
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Nurse
ROI / Cost (care and feeding)
Inovalon doesn’t really charge; we get what they give us. There really isn’t anything extra to buy....
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Nurse
Functionality and Upgrades
Inovalon doesn’t tend to advertise what is going to be in an upgrade. The vendor has only recently...
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Nurse
Functionality and Upgrades
There isn’t much integration with Inovalon, but that isn’t really applicable to their application....
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Nurse
Service and Support
With Inovalon’s support, we can be on hold for 40 minutes. We have a lot of password issues, and...
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CIO
Service and Support
Inovalon is steady. There have been some improvements to the service they provide because we are in...
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CIO
Functionality and Upgrades
We stay with the national measures, but we also want to look at the data differently. There are...
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