Inovalon Quality & Reporting Solutions
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Subject Expert
Ryan Pretnik
Research Director
Commentary Summary
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User Commentary
Inovalon does a good job of keeping their promises. However, during our contracting phase, we...
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I am a fan of Inovalon. I love our project manager and trainer. We have worked with our project...
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When Inovalon made a push to move to the Inovalon ONE Platform Quality, they overpromised and...
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There is room for improvement in the solution, but its overall quality is very good. We get the...
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The quality of Inovalon's products is wonderful. The solution's front end is super easy to navigate....
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Inovalon is the company for HEDIS. That means that they will have their fingers in a lot of things...
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The solution doesn't have too many issues, so we haven't experienced much proactive service....
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Our project manager has made our experience amazing. They do a great job of managing our concerns....
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Inovalon does a good job of driving outcomes. Their tools help us to get exactly what we need....
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Our satisfaction with the product and vendor is slowly decreasing. I have worked with Inovalon for...
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The home assessments have improved. But because Inovalon works with so many payers, the assessments...
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One thing we purchased was Inovalon’s star forecasting for the CMS program. I am not sure how our...
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I would say that Inovalon needs to improve HEDIS Advantage. That is the product that our team uses...
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Inovalon needs to allow for more customization. They need to be more nimble and have deadlines so...
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Inovalon brings value to health plans. They bring true revenue. But we have to balance that with...
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I would warn somebody to read their contract with Inovalon carefully. There were things that I have...
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On the quality side, the product really doesn’t drive outcomes. The system is doing forecasting for...
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I don’t talk to the vendor executives. I talk to my account manager. We have an account manager who...
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We use the Inovalon system to drive outcomes for our HEDIS rates, which are very important in the...
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The vendor’s implementation services and resources were excellent. They gave us one-on-one training....
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Inovalon’s user interface is just awful. It is very hard to navigate. When we are doing a HEDIS...
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I would like to see the vendor delivering things on time and being proactive in their communication...
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The vendor is completely inflexible with the products. The system does not refresh when it is...
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I can navigate the platform, but it doesn’t present the data in a way that is helpful, so I almost...
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