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C/S Enterprise Medical Record v.5 and v.6 Commentary
Filtered view: (Medium - 151-400 Beds)

Subject Expert
Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
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User Commentary

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CIO

Loyalty, Relationship

MEDITECH has made it clear to us that they are moving away from supporting this solution with the...

Mar 2024
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CEO/President

Loyalty

We know that we are never going to get all the benefits we can unless we have the new platform. We...

Jun 2023
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(0)
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CEO/President

Relationship, Product

We have been using MEDITECH's system for some time, and most people are not having too much trouble....

Jun 2023
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(0)
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Director

Product

The product has outdated functionality for access to information, report writing, and scheduling,...

Jun 2023
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(0)
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Director

Operations

The implementation has been very cumbersome. We have had issues with trainer competence and...

Jun 2023
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Director

Product

There is easy access to information across the enterprise, and the report-writing analytics are excellent....

Jun 2023
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Director

Loyalty

We are leaving the system because the current version lacks integration, and that makes us...

Jun 2023
||
(0)
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Director

Culture, Product

The product is on par with a lot of solutions. MEDITECH does basically what they say they are going...

Jun 2023
||
(0)
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Director

Relationship

Communicating with MEDITECH is frustrating; the vendor isn't proactive, and they don't connect the...

Jun 2023
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Director

Relationship

The frontline support people can tackle most but not all of the calls. Some things have been out for...

Jun 2023
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Director

Loyalty

MEDITECH’s product may not be in our long-term plans because MEDITECH will not be further enhancing...

Jun 2023
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(0)
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Director

Operations

MEDITECH has a lot of literature online for training.

Jun 2023
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Analyst/Coordinator

Product

The product is not bad; it is intuitive. But some of the code changes are slow.

May 2023
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(0)
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Analyst/Coordinator

Relationship, Operations

MEDITECH keeps their promises, but getting them to do that requires a hard push sometimes. The...

May 2023
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(0)
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Analyst/Coordinator

Product, Value

I would not buy the system again because it is a bit outdated for the technology that we have now,...

May 2023
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(0)
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Analyst/Coordinator

Operations, Product

MEDITECH has some upgrades every now and then, but they aren't earth-shattering. The upgrades are...

May 2023
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Analyst/Coordinator

Product

The system doesn’t really have integration into some of our other platforms. The system just does...

May 2023
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Analyst/Coordinator

Operations, Product

The system is pretty self-explanatory, so there is not really much of a learning curve.

May 2023
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Analyst/Coordinator

Relationship

MEDITECH’s support people are always very responsive. We can put in tickets or cases and hear back...

May 2023
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(0)
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Analyst/Coordinator

Relationship

I don't see much communication from MEDITECH about any kind of potential problems. We have to figure...

May 2023
||
(0)
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Analyst/Coordinator

Value

The system is pretty basic, and I feel like we pay a pretty fair price for it.

May 2023
||
(0)
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Analyst/Coordinator

Loyalty, Operations, Product

I think that there are some updates coming for the system, but I don't know what kind of updates...

May 2023
||
(0)
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CEO/President

Operations, Product

MEDITECH's training has become poor. Their system isn't interoperable, and it doesn't solve some of...

May 2023
||
(0)
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CEO/President

Relationship

MEDITECH's executive involvement is pretty much nonexistent, but that might just be because my role...

May 2023
||
(0)
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