Cerner Patient Accounting/CommunityWorks Financials Commentary
Filtered view: (Large - Over 400 Beds)

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Coray Tate
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User Commentary

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VP/Other Executive

Operations

Cerner charges for every little thing, and they aren't making a lot of improvements. Cerner went on...

Mar 2024
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VP/Other Executive

Relationship, Product

There has been a natural evolution of the community that is stuck using the system. We are all...

Mar 2024
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VP/Other Executive

Relationship, Operations, Product

Cerner has gotten a little better. During my first experience with the system, the vendor didn't...

Mar 2024
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VP/Other Executive

Loyalty, Value

I would absolutely buy Oracle Health's system again. Nothing beats a vendor who is doing a fair job,...

Mar 2024
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Director

Loyalty, Product

Oracle Health is adding some AI functionality to their technology, though I haven't seen it yet. I...

Jan 2024
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Director

Loyalty, Relationship

Our revenue cycle is not quite clinically driven because our charges are still coming in different...

Jan 2024
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Director

Loyalty

I have seen some of what Epic has. Epic is pricey, but right now, their offering is more efficient...

Jan 2024
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Manager

Operations, Product

Once people get trained in the system, it is pretty straightforward. It is really user friendly. It...

Jan 2024
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Manager

Relationship

Cerner solutions are very click happy and require many custom reports as standard reports are not...

Jan 2024
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CFO

Relationship

Even though we are not happy with the product, Cerner said they would do anything to fix it, and...

Dec 2023
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CFO

Relationship

Cerner is good at recognizing problems, and we point them out. They often agree with us, but the...

Dec 2023
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CIO

Loyalty, Relationship

There are a lot of significant changes coming that Oracle Health has talked about. For one thing,...

Nov 2023
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CIO

Loyalty

Oracle Health is still in the process of moving everybody to the cloud, whether they are pulling...

Nov 2023
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CIO

Relationship

We have had issues with the vendor's third-party integration partners, and those issues have taken...

Oct 2023
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CIO

Value

We worked with Oracle Health on several reports and dashboards that we felt they should have had out...

Oct 2023
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CIO

Loyalty

Things are going well with Oracle Health, and we have a good, solid, stable system. Oracle Health...

Oct 2023
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CIO

Loyalty, Relationship, Value

We are definitely loyal to Oracle Health. We want to understand the road map better because we have...

Oct 2023
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Analyst/Coordinator

Relationship, Product

The product is an oldie and a goodie. I haven't had any issues with Cerner. Anytime I have needed...

Jun 2023
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Analyst/Coordinator

Product

I often have to use certain buttons to get into screens and do things. I know how to utilize a lot...

Jun 2023
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VP/Other Executive

Product

We struggle to make the system's DNFB report accurate.

May 2023
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VP/Other Executive

Relationship

We have had a ticket open with the vendor for years. There has been a lot of back and forth on that....

May 2023
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VP/Other Executive

Relationship, Product

We have had massive issues with connecting to other sites. Even our own clinics and other partners...

May 2023
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VP/Other Executive

Operations

The vendor's customer service is extremely poor right now. That is very frustrating. There aren't a...

May 2023
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VP/Other Executive

Product

We haven't seen a lot of new features come from Oracle Health. We can add FHIR API and third-party...

May 2023
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CIO

Loyalty, Relationship

Overall, I would recommend Oracle Health because of the longevity of our relationship, the vendor's...

May 2023
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