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Cerner Patient Accounting/CommunityWorks Financials Commentary
Filtered view: (Large - Over 400 Beds)

Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

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User Commentary

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VP/Other Executive

Product

Cerner Patient Accounting makes things very difficult from a charge capture and revenue cycle...

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Mar 2026

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VP/Other Executive

Loyalty, Relationship

Oracle Health’s direction is unclear. Their strategic road map is muddy, and while there is an...

Unrated
Mar 2026

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VP/Other Executive

Loyalty

For a while, Oracle Health was really pushing RevElate within Cerner Patient Accounting. Now, Oracle...

Unrated
Mar 2026

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VP/Other Executive

Product

Cerner Patient Accounting has a history of very difficult patient accounting, and the vendor's EHR...

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Mar 2026

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VP/Other Executive

Culture, Value

The contracting process with Oracle Health has a lot of nickel-and-diming, and they are not very...

Unrated
Mar 2026

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Manager

Culture

Oracle Health forced us into their contract management solution, and it doesn't calculate the same...

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Mar 2026

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Manager

Loyalty, Product

There was a lot of work that the vendor was previously trying to do to marry up their EHR to the...

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Mar 2026

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Manager

Loyalty, Relationship

From a vendor standpoint and a client perspective, last year was probably the first time that we...

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Mar 2026

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Manager

Loyalty

When it comes to AI, we don’t want to wait for Oracle Health because they might not be ready in the...

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Mar 2026

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Manager

Product

There are definitely challenges with Cerner Patient Accounting. It is different from other patient...

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Mar 2026

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VP/Other Executive

Loyalty

If an organization is looking at Cerner Patient Accounting, they are looking at patient accounting...

Unrated
Jan 2026

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VP/Other Executive

Culture, Relationship, Product

Oracle Health is good at what they do, and Cerner Patient Accounting is good at what it does, but...

Unrated
Jan 2026

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Director

Relationship

We have seen Oracle Health not come through on their promises when it comes to day-to-day help in...

Unrated
Dec 2025

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Director

Operations

Our implementation with Oracle Health was rough. We struggled to get a basic training domain that we...

Unrated
Dec 2025

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Director

Culture, Product

The only way Oracle Health gives me new technology is by giving me a vendor. They are not developing...

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Dec 2025

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Director

Operations, Product

One of the things that we run into in Cerner Patient Accounting is the number of clicks it takes to...

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Dec 2025

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Director

Relationship

Our whole help desk is run by Oracle Health individuals, and in general, they are able to manage the...

Unrated
Dec 2025

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Director

Relationship

It would be helpful to get information proactively from Oracle Health. They used to have a product...

Unrated
Dec 2025

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Director

Culture, Relationship

We have ongoing challenges with Oracle Health in that there are many times when we need something...

Unrated
Dec 2025

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Manager

Operations

The system is pretty easy to use, and the vendor's training usually goes pretty smoothly.

Unrated
Jul 2025

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Manager

Loyalty, Product

Cerner gets the job done, but there are some things that I wish would work a little better. Lately,...

Unrated
Jul 2025

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Director

Relationship

We didn't opt to take the PM module, so that made it more difficult for my team to do ambulatory...

Unrated
May 2025

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VP/Other Executive

Culture, Product, Value

Cerner Patient Accounting is the leakiest system for revenue. It is incredibly overly complex in...

Unrated
Apr 2025

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VP/Other Executive

Operations, Value

Oracle Health makes us do the training ourselves. I don't find that to be very effective unless we...

Unrated
Apr 2025

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VP/Other Executive

Loyalty, Product

Over the last year, there has been incredible, immense pressure to convert everybody to RevElate,...

Unrated
Apr 2025

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VP/Other Executive

Relationship

Oracle Health makes everything route through IT, and I can’t log service tickets. There are very few...

Unrated
Apr 2025

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