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Cerner Patient Accounting/CommunityWorks Financials Commentary
Filtered view: (Large - Over 400 Beds)

Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CFO

I like Oracle Health's vision. From everything that I understand about Oracle Health, I think that...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CFO

When it comes to Oracle Health delivering a solid patient accounting system, this is probably...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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CFO

For the reasons that I went to the system, I would buy Cerner Patient Accounting again because I was...

Comment Tone Positive
Pillars Loyalty, Product, Value
Evaluation Unrated

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CFO

I've heard a lot about development and innovation, but I haven't seen stuff coming out in droves yet....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

I haven't heard a lot of good things about the support from my business office. I haven't had enough...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

A historical problem that Oracle Health has had is that the invoicing that we get is just opaque....

Comment Tone Negative
Pillars Culture
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VP/Other Executive

Cerner Patient Accounting makes things very difficult from a charge capture and revenue cycle...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Oracle Health’s direction is unclear. Their strategic road map is muddy, and while there is an...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

For a while, Oracle Health was really pushing RevElate within Cerner Patient Accounting. Now, Oracle...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Cerner Patient Accounting has a history of very difficult patient accounting, and the vendor's EHR...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

The contracting process with Oracle Health has a lot of nickel-and-diming, and they are not very...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Manager

Oracle Health forced us into their contract management solution, and it doesn't calculate the same...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Manager

There was a lot of work that the vendor was previously trying to do to marry up their EHR to the...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

From a vendor standpoint and a client perspective, last year was probably the first time that we...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

When it comes to AI, we don’t want to wait for Oracle Health because they might not be ready in the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

There are definitely challenges with Cerner Patient Accounting. It is different from other patient...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

If an organization is looking at Cerner Patient Accounting, they are looking at patient accounting...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Oracle Health is good at what they do, and Cerner Patient Accounting is good at what it does, but...

Comment Tone Negative
Pillars Culture, Relationship, Product
Evaluation Unrated

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Director

We have seen Oracle Health not come through on their promises when it comes to day-to-day help in...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Our implementation with Oracle Health was rough. We struggled to get a basic training domain that we...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

The only way Oracle Health gives me new technology is by giving me a vendor. They are not developing...

Comment Tone Negative
Pillars Culture, Product
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Director

One of the things that we run into in Cerner Patient Accounting is the number of clicks it takes to...

Comment Tone Negative
Pillars Operations, Product
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Director

Our whole help desk is run by Oracle Health individuals, and in general, they are able to manage the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

It would be helpful to get information proactively from Oracle Health. They used to have a product...

Comment Tone Negative
Pillars Relationship
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Director

We have ongoing challenges with Oracle Health in that there are many times when we need something...

Comment Tone Negative
Pillars Culture, Relationship
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